window FORD POLICE INTERCEPTOR UTILITY 2017 1.G Owner's Guide

System data cannot be accessed without
special equipment and access to the
vehicle's SYNC module. Ford Motor
Company and Ford of Canada will not
access the system data for any purpose
other than as described absent consent, a
court order, or where required by law
enforcement, other government
authorities, or other third parties acting
with lawful authority. Other parties may
seek to access the information
independently of Ford Motor Company and
Ford of Canada. For further privacy
information, see the section on 911 Assist.
See SYNC™ Applications and Services
(page 278). USING VOICE RECOGNITION
This system helps you control many
features using voice commands. This
allows you to keep your hands on the
wheel and focus on what is around you.
Initiating a Voice Session Press the voice button. A list of
available voice commands
appears in the display.
Global Voice Commands
These voice commands are always
available. You can say them at any time. Global voice commands
This command ends the voice session. You
can also cancel a session by holding the
voice button for two or more seconds.
(cancel | exit)
This command provides you with hints,
examples and instructions.
help
This command restarts the voice session
from the initial starting point.
(main menu | start again)
You can say any of the voice commands that appear within open and close brackets that
are separated by |. For example, where; (cancel | exit) appears you say; cancel or exit.
Helpful Hints
• Make sure the interior of your vehicle is
as quiet as possible. Wind noise from
open windows and road vibrations may
prevent the system from correctly
recognizing spoken commands.
• Before giving a voice command, wait
for the system announcement to finish,
followed by a single tone. Any
command spoken before this does not
register with the system. •
Speak naturally, without long pauses
between words.
• You can interrupt the system at any
time while it is speaking by pressing the
voice button. You can cancel a voice
session by pressing and holding the
voice button.
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(If Equipped)E142599

Setting 911 Assist On or Off
Press Menu then select
Action and Description
Menu
Item
SYNC-Applications Select desired option, on or
off.
911 Assist
If you choose not to activate this
feature you will have the following
options: Action and Description
Menu
Item
Provides a display and voice
reminder at phone connection
at vehicle start.
Voice
Reminder
ON
Provides a display reminder
only without a voice reminder
at phone connection.
Voice
Reminder
OFF
To make sure that 911 Assist works
properly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
• You must pair and connect a
Bluetooth-enabled and compatible
cell phone to SYNC.
• A connected Bluetooth-enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident. •
A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number.
In the Event of a Crash
Not all crashes deploy an airbag or activate
the fuel pump shut-off (the triggers for 911
Assist). If a connected cell phone sustains
damage or loses its connection to SYNC
during a crash, SYNC searches for and tries
to connect to a previously paired cell
phone; SYNC then attempts to call the
emergency services.
Before making the call:
• SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel".
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
911 Assist May Not Work If
• Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
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Multi-Point inspection
Hazard warning system operation
Accessory drive belt(s)
Horn operation
Battery performance
Radiator, cooler, heater and air conditioninghoses
Engine air filter
Suspension components for leaks ordamage
Exhaust system
Steering and linkage
Exterior lamps operation
Tires (including spare) for wear and properpressure**
Fluid levels *
; fill if necessary
Windshield for cracks, chips or pits
For oil and fluid leaks
Washer spray and wiper operation
Half-shaft dust boots
* Brake, coolant recovery reservoir, automatic transmission and window washer
** If your vehicle is equipped with a temporary mobility kit, check the tire sealant expiration
Use By date on the canister. Replace as needed.
Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive
way to perform a thorough inspection of
your vehicle. Your checklist gives you
immediate feedback on the overall
condition of your vehicle.
NORMAL SCHEDULED
MAINTENANCE
Intelligent Oil-Life Monitor™
Your vehicle is equipped with an Intelligent
Oil-Life Monitor that determines when you
should change the engine oil based on how
your vehicle is used. By using several
important factors in its calculations, the
monitor helps reduce the cost of owning
your vehicle and reduces environmental
waste at the same time. This means you do not have to remember
to change the oil on a mileage-based
schedule. Your vehicle lets you know when
an oil change is due by displaying a
message in the information display.
The following table provides examples of
vehicle use and its impact on oil change
intervals. It is a guideline only. Actual oil
change intervals depend on several factors
and generally decrease with severity of
use.
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Car Wash
See: Cleaning the Exterior.............................. 205
Center Console...............................................99
Center Console..................................................... 99
Console Mounting Plates.................................. 99
Universal Top Tray............................................... 99
Changing a Bulb............................................197 Front Direction Indicator.................................. 198
Front Fog Lamp.................................................. 199
Headlamp............................................................. 198
Headlamp High Beam...................................... 198
LED Lamps.......................................................... 200
License Plate Lamp.......................................... 200
Rear Direction Indicator and Reversing Lamp.................................................................. 199
Changing a Fuse............................................179 Fuses........................................................................\
179
Changing a Road Wheel............................233 Dissimilar Spare Wheel and Tire Assembly
Information...................................................... 233
Tire Change Procedure.................................... 234
Changing the 12V Battery..........................193
Changing the Engine Air Filter................203
Changing the Wiper Blades
......................195
Front Wiper Blades............................................ 195
Rear Window Wiper Blade.............................. 195
Checking the Wiper Blades......................195
Child Restraint and Seatbelt Maintenance.................................................34
Child Restraint Positioning.........................25
Child Safety.......................................................16 General Information............................................. 16
Child Safety Locks..........................................27 Left-Hand Side..................................................... 28
Right-Hand Side................................................... 28
Cleaning Leather Seats.............................208
Cleaning Products
.......................................204
Cleaning the Alloy Wheels.......................209
Cleaning the Engine
...................................206
Cleaning the Exterior..................................205
Exterior Chrome Parts..................................... 205
Exterior Plastic Parts........................................ 205
Stripes or Graphics........................................... 205
Underbody........................................................... 206
Under Hood......................................................... 206
Cleaning the Instrument Panel and Instrument Cluster Lens........................208
Cleaning the Interior...................................207 Cleaning the Windows and Wiper
Blades...........................................................207
Climate Control
..............................................90
Coolant Check See: Engine Coolant Check............................ 186
Crash Sensors and Airbag Indicator........43 Airbags and Police Equipment....................... 44
Cross Traffic Alert
..........................................137
False Alerts........................................................... 140
Switching the System Off and On...............140
System Errors....................................................... 140
System Lights, Messages and Audible Alerts.................................................................. 139
System Limitations............................................ 140
Using the System................................................ 137
Cruise Control
..................................................58
Principle of Operation....................................... 133
Cruise control See: Using Cruise Control................................ 133
Customer Assistance
..................................164
D
Data Recording
..................................................9
Event Data Recording.......................................... 10
Service Data Recording........................................ 9
Daytime Running Lamps
............................64
Decommissioning Requirements...........321
Police Engine Idle feature................................ 321
Decommissioning the Vehicle
.................321
Digital Radio..................................................256
HD Radio Reception and Station
Troubleshooting............................................. 257
Direction Indicators
.......................................65
Doors and Locks.............................................52
Driver and Passenger Airbags...................38 Children and Airbags.......................................... 38
Proper Driver and Front Passenger Seating Adjustment........................................................ 38
Driving Aids
.....................................................135
Driving Hints...................................................155
Driving Through Water................................156
DRL See: Daytime Running Lamps......................... 64
E
Economical Driving......................................155
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Getting Assistance Outside the U.S. and
Canada..........................................................167
Getting the Services You Need...............164 Away From Home.............................................. 164
H
Handbrake See: Parking Brake.............................................. 124
Hazard Warning Flashers..........................159
Headlamp Adjusting See: Adjusting the Headlamps..................... 196
Headlamp Removal See: Removing a Headlamp........................... 197
Head Restraints
..............................................93
Adjusting the Head Restraint.......................... 94
Tilting Head Restraints ..................................... 94
Heated Windows and Mirrors....................92 Heated Exterior Mirror........................................ 92
Heated Rear Window.......................................... 92
Heating See: Climate Control.......................................... 90
Hints on Controlling the Interior Climate.............................................................91
Cooling the Interior Quickly............................... 91
General Hints.......................................................... 91
Heating the Interior Quickly............................... 91
Maximum Cooling Performance in Instrument Panel or Instrument Panel
and Footwell Positions................................. 92
Recommended Settings for Cooling ............91
Recommended Settings for Heating.............91
Side Window Defogging in Cold Weather.............................................................. 92
Vehicle Stationary for Extended Periods During Extreme High Ambient
Temperatures.................................................... 91
Hints on Driving With Anti-Lock Brakes.............................................................123
Hood Lock See: Opening and Closing the Hood............181
I
Ignition Switch
..............................................100
In California (U.S. Only).............................165
Information Display Control......................58 Information Displays
......................................77
General Information............................................. 77
Information Messages.................................80 AdvanceTrac ™....................................................... 81
Alarm........................................................................\
. 81
AWD........................................................................\
... 81
Battery and Charging System......................... 82
Blind Spot Information and Cross Traffic Alert System...................................................... 82
Brake System......................................................... 83
Doors and Locks................................................... 83
Engine....................................................................... 84
Fuel........................................................................\
.... 84
Keys and Intelligent Access............................. 84
Lane Keeping System......................................... 85
Maintenance.......................................................... 86
Park Aid................................................................... 86
Park Brake............................................................... 87
Police Engine Idle feature.................................. 87
Power Steering...................................................... 87
Seats........................................................................\
. 87
Starting System.................................................... 88
Tire Pressure Monitoring System................... 88
Traction Control................................................... 88
Transmission......................................................... 89
Installing Child Restraints.............................17 Child Seats............................................................... 17
Using Lap and Shoulder Belts.......................... 18
Using Lower Anchors and Tethers for CHildren (LATCH)........................................... 20
Using Tether Straps............................................. 22
Instrument Cluster..........................................71
Instrument Lighting Dimmer.....................64
Interior Lamps.................................................65 Dome Lamp........................................................... 65
Dome Task Lamp................................................. 66
Front Map Lamps................................................. 65
Rear Interior Lamp............................................... 66
Interior Mirror
...................................................69
Auto-Dimming Mirror......................................... 69
Introduction.........................................................7
J
Jump Starting the Vehicle
.........................160
Connecting the Jumper Cables.................... 160
Jump Starting........................................................ 161
Preparing Your Vehicle..................................... 160
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Removing the Jumper Cables.........................
161
K
Keys and Remote Controls.........................49 Principle of Operation........................................ 49
L
Lighting Control..............................................62
Headlamp Flasher............................................... 63
High Beams............................................................ 62
Spot Lamp Control.............................................. 63
Lighting..............................................................62 General Information............................................ 62
Load Carriers See: Roof Racks and Load Carriers..............142
Load Carrying.................................................142
Load Limit
........................................................143
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................. 148
Vehicle Loading - with and without a Trailer.................................................................. 143
Locking and Unlocking.................................52 Battery Saver......................................................... 54
Hidden Rear Door Locks.................................... 52
Illuminated Entry.................................................. 54
Illuminated Exit..................................................... 54
Independent Liftgate Locking Feature.........53
Locking and Unlocking the Doors with the Key Blade............................................................ 53
Opening a Rear Door From the Inside..........54
Power Door Locks................................................ 52
Remote Control..................................................... 52
Lug Nuts See: Changing a Road Wheel........................ 233
M
Maintenance...................................................181 General Information........................................... 181
Manual Climate Control..............................90
Manual Liftgate
...............................................54
Closing the Liftgate............................................. 55
Opening the Liftgate........................................... 55
Manual Seats
..................................................95
Lumbar Adjustment........................................... 96Moving the Seat Backward and
Forward............................................................... 95
Recline Adjustment............................................. 95
Media Hub
.......................................................261
Message Center See: Information Displays.................................. 77
Mirrors See: Heated Windows and Mirrors................92
See: Windows and Mirrors................................ 67
Mobile Communications Equipment......14
Motorcraft Parts - 3.5L Ecoboost™.................................................240
Motorcraft Parts - 3.7L................................241
N
Normal Scheduled Maintenance
..........305
Intelligent Oil-Life Monitor™........................ 305
Normal Maintenance Intervals.................... 306
O
Oil Change Indicator Reset.......................186
Oil Check See: Engine Oil Check....................................... 185
Opening and Closing the Hood................181 Closing the Hood................................................ 182
Opening the Hood............................................... 181
Ordering Additional Owner's Literature
......................................................168
Obtaining a French Owner ’s Manual..........169
Overhead Console
.........................................99
P
Parking Aids
....................................................128
Principle of Operation....................................... 128
Parking Brake
.................................................124
Passenger Knee Airbag................................42
Pedals.................................................................59
Perchlorate.........................................................11
Personal Safety System ™
..........................36
How Does the Personal Safety System
Work?.................................................................. 36
Police Engine Idle Feature.........................103 Switching the System Off............................... 103
Switching the System On................................ 103
Post-Crash Alert System...........................162
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Power Door Locks
See: Locking and Unlocking............................. 52
Power Seats.....................................................96
Power Steering Fluid Check......................193
Power Windows..............................................67 Accessory Delay.................................................... 67
Bounce-Back.......................................................... 67
One-Touch Down................................................. 67
One-Touch Up....................................................... 67
Window Lock.......................................................... 67
Protecting the Environment........................15
R
Rear Loadspace Hatches...........................142
Rear Parking Aid
............................................128
Obstacle Distance Indicator........................... 129
Rear Seats
........................................................96
Fold-flat Seatback.............................................. 96
Rear Under Floor Storage..........................142 Load Floor.............................................................. 142
Load Safe Label.................................................. 142
Rear View Camera........................................129 Camera Guidelines.............................................. 131
Manual Zoom....................................................... 132
Obstacle Distance Indicator............................ 131
Rear Camera Delay............................................ 132
Using the Rear View Camera System.........130
Rear View Camera See: Rear View Camera.................................... 129
Rear Window Wiper and Washers..........60 Rear Camera Washer........................................... 61
Rear Window Washer.......................................... 61
Rear Window Wiper............................................ 60
Recommended Towing Weights
............150
Refueling..........................................................107 System Warnings............................................... 109
Remote Control
..............................................49
Car Finder................................................................. 51
Changing the Remote Control Battery........50
Opening the Liftgate With the Liftgate Button .................................................................. 51
Sounding the Panic Alarm................................. 51
Removing a Headlamp
...............................197
Repairing Minor Paint Damage..............209
Replacement Parts Recommendation........................................12
Collision Repairs.................................................... 12Scheduled Maintenance and Mechanical
Repairs.................................................................. 12
Warranty on Replacement Parts..................... 12
Replacing a Lost Key or Remote Control..............................................................51
Reporting Safety Defects (Canada Only)..............................................................169
Reporting Safety Defects (U.S. Only)..............................................................169
Roadside Assistance
...................................158
Vehicles Sold in Canada: Getting Roadside
Assistance........................................................ 158
Vehicles Sold in Canada: Roadside Assistance Program Coverage.................159
Vehicles Sold in Canada: Using Roadside Assistance........................................................ 159
Vehicles Sold in the United States: Getting Roadside Assistance.................................... 158
Vehicles Sold in the United States: Using Roadside Assistance.................................... 158
Roadside Emergencies...............................158
Roof Racks and Load Carriers..................142 Adjusting the Crossbar..................................... 143
Thumbwheel Kit.................................................. 142
Running-In See: Breaking-In.................................................. 155
Running Out of Fuel....................................106 Adding Fuel From a Portable Fuel
Container.......................................................... 107
Filling a Portable Fuel Container................... 107
S
Safety Canopy ™
.............................................42
Safety Precautions......................................104
Satellite Radio..............................................259 Satellite Radio Electronic Serial Number
(ESN)................................................................ 260
Satellite Radio Reception Factors..............259
SIRIUS® Satellite Radio Service.................. 259
Troubleshooting................................................ 260
Scheduled Maintenance Record..............311
Scheduled Maintenance...........................302
Seatbelt Extension
........................................35
Seatbelt Height Adjustment......................32
Seatbelt Reminder
.........................................33
Belt-Minder™........................................................ 33
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Engine Coolant Temperature...........................
73
Engine Oil................................................................. 74
Fasten Seatbelt..................................................... 74
Front Airbag............................................................ 74
High Beam............................................................... 74
Hood Ajar................................................................. 74
Liftgate Ajar............................................................ 74
Liftgate Lock Release.......................................... 74
Low Fuel Level....................................................... 74
Low Tire Pressure Warning............................... 74
Low Washer Fluid................................................. 74
Parking Lamps....................................................... 74
Police Engine Idle feature.................................. 74
Powertrain Fault.................................................... 75
Service Engine Soon............................................ 75
Silent Mode............................................................. 75
Stability Control.................................................... 75
Stability Control Off............................................ 75
Washer Fluid Check.....................................193
Washers See: Cleaning the Exterior.............................. 205
See: Wipers and Washers................................. 60
Waxing............................................................206
Wheel Nuts See: Changing a Road Wheel........................ 233
Wheels and Tires
..........................................212
General Information........................................... 212
Technical Specifications................................. 238
Windows and Mirrors....................................67
Windshield Washers
.....................................60
Windshield Wipers........................................60
Speed Dependent Wipers................................ 60
Wiper Blades See: Checking the Wiper Blades................... 195
Wipers and Washers....................................60
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