phone FORD RANGER 2020 Workshop Manual

Possible Cause and Resolution
Symptom
–Incorrect device settings.
•Make sure that your device does not have an auto-
install program or active security settings.
• Check that your device is not set only to charge.
– Device lock screen enabled.
•Unlock your device before connecting it.
The system does not recog-
nize my device. –
Device limitation.
•Do not leave your device in your vehicle during very
hot or very cold weather conditions.
– Cable connection issue.
•Correctly connect the cable to your device and the
vehicle USB port.
– Incompatible cable.
•Use the cable recommended by the manufacturer
of your device.
The system does not under-
stand the name of a track or
artist. –
Device limitation. Bluetooth does not support voice
commands.
•Connect your device to a USB port.
• If you have an iOS device, press and hold the voice
control button on the steering wheel to use Siri to
play specific tracks.
I cannot stream audio from
my Bluetooth device. –
Incompatible device.
•Check the compatibility of your device on our
website.
– Device not connected.
•Pair your device. See Phone (page 385).
– Media player not running.
•Start the media player on your device.
The system does not recog-
nize the music on my device. –
Missing or incorrect audio file metadata, for example
artist, song title, album or genre.
•Repair the files on your device.
– Corrupt files.
•Repair the files on your device.
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Ranger (TFG) Canada/United States of America, Vehicles Built From: 18-11-2019, LB3J 19A321 AB enUSA, Edition date: 202002, Second-Printing SYNC™ 3
(If Equipped)

Phone
Possible Cause and Resolution
Symptom
During a call, I can hear
excessive background noise. –
Incorrect cell phone settings.
•Check and adjust the audio settings on your cell
phone. Refer to your cell phone's user manual.
– Cell phone malfunction.
•Switch your cell phone off, reset it and try again.
– Cell phone microphone muted.
•Unmute your cell phone microphone.
During a call, I can hear the
other person but they
cannot hear me.
During a call, I cannot hear
the other person and they
cannot hear me.
–
System restart required.
•Restart the system. Switch the ignition off and
open the door. Close the door and lock the vehicle.
Wait until the touchscreen is off and any illumin-
ated USB ports are not illuminated. Unlock the
vehicle, switch the ignition on and try again.
I cannot download phone-
book. –
Incompatible cell phone.
•Check the compatibility of your cell phone on our
website.
– Incorrect cell phone settings.
•Allow the system to retrieve contacts from your
cell phone. Refer to your cell phone's user manual.
– Incorrect system settings.
•Switch automatic phonebook download on. See
Settings (page 393).
– Cell phone malfunction.
•Switch your cell phone off, reset it and try again.
– Incorrect cell phone settings.
•Allow the system to retrieve contacts from your
cell phone. Refer to your cell phone's user manual.
• Check the location of the missing contacts on your
cell phone. If they are stored on the SIM card, move
them to the cell phone memory.
– Incorrect system settings.
•Switch automatic phonebook download on. See
Settings
(page 393).
A message displays
suggesting that my phone-
book has downloaded but it
is empty or it has missing
contacts.
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Ranger (TFG) Canada/United States of America, Vehicles Built From: 18-11-2019, LB3J 19A321 AB enUSA, Edition date: 202002, Second-Printing SYNC™ 3
(If Equipped)

Possible Cause and Resolution
Symptom
–Incompatible cell phone.
•Check the compatibility of your cell phone on our
website.
– Cell phone malfunction.
•Switch your cell phone off, reset it and try again.
• Install the latest cell phone firmware.
• Delete your device from system and delete SYNC
from your device and try again.
• Switch automatic phonebook download off. See
Settings (page 393).
I cannot connect my cell
phone.
Text messaging does not
work.
–
You did not switch on text message notifications.
•Switch text message notifications on.
See Phone
(page 385).
– Incompatible cell phone.
•Check the compatibility of your cell phone on our
website.
– Cell phone malfunction.
•Switch your cell phone off, reset it and try again.
– Device message sharing is not enabled.
•Check the permissions on your device to ensure
text message sharing is enabled.
– Incompatible cell phone.
•Check the compatibility of your cell phone on our
website.
I cannot hear text messages.
400
Ranger (TFG) Canada/United States of America, Vehicles Built From: 18-11-2019, LB3J 19A321 AB enUSA, Edition date: 202002, Second-Printing SYNC™ 3
(If Equipped)

Possible Cause and Resolution
Symptom
I cannot see SYNC when I
search for Wi-Fi networks on
my cell phone or other
device. –
System limitation.
•SYNC does not provide a Wi-Fi hotspot at this time.
– Weak network signal
•Move your vehicle closer to the Wi-Fi hotspot or to
a place where the network signal is not obstructed.
– Wi-Fi hotspot in high demand or has a slow Internet
connection.
•Use a more reliable Wi-Fi hotspot.
Software downloads take
too long.
–No software update available.
– Wi-Fi network requires a subscription or acceptance
of terms and conditions.
•Test the connection using another device. If the
network requires a subscription or acceptance of
terms and conditions, contact the network service
provider.
The system seems to
connect to a Wi-Fi network
and the signal strength is
excellent but the software
does not update.
Personal Profiles (If Equipped) Possible Cause and Solution
Symptom
You have not set up Personal Profiles.
I cannot create a profile. You entered an invalid profile.
You did not select a memory button when prompted.
You did not have the ignition on or in park (P), or you
shifted out park (P) when creating a profile.
Personal Profiles has been switched off.
You did not select the lock button on the remote control.
I cannot link a remote
control. The remote control selected was already associated with
another profile and the system declined to overwrite.
The system performed a profile recall when linking a
remote control.
You did not have the ignition on or in park (P), or you
shifted out park (P) when creating a profile.
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Ranger (TFG) Canada/United States of America, Vehicles Built From: 18-11-2019, LB3J 19A321 AB enUSA, Edition date: 202002, Second-Printing SYNC™ 3
(If Equipped)

For a complete listing of the accessories
that are available for your vehicle, please
contact your authorized dealer or visit the
online store web site:
Web Address (United States)
www.Accessories.Ford.com Web Address (Canada)
www.Accessories.Ford.ca
Ford Accessories are available for your
vehicle through an authorized Ford dealer.
Ford Motor Company will repair or replace
any properly authorized dealer-installed
Ford Original Accessory found to be
defective in factory-supplied materials or
workmanship during the warranty period,
as well as any component damaged by the
defective accessories.
Ford Motor Company will warrant your
Ford Original Accessory through the
warranty that provides the greatest
benefit:
• 24 months, unlimited mileage.
• The remainder of your new vehicle
limited warranty.
Contact an authorized dealer for details
and a copy of the warranty. Peace of Mind Footnote
*Ford Licensed Accessory. The accessory
manufacturer designs, develops and
therefore warrants Ford Licensed
Accessories, and does not design or test
these accessories to Ford Motor
Company engineering requirements.
Contact an authorized Ford dealer for the
manufacturer's limited warranty details,
and request a copy of the Ford Licensed
Accessories product limited warranty
from the accessory manufacturer.
For maximum vehicle performance, keep
the following information in mind when
adding accessories or equipment to your
vehicle:
• When adding accessories, equipment,
passengers and luggage to your
vehicle, do not exceed the total weight
capacity of the vehicle or of the front
or rear axle (GVWR or GAWR as
indicated on the Safety Compliance
Certification label). Ask an authorized
dealer for specific weight information.
• The Federal Communications
Commission (FCC) and Canadian
Radio Telecommunications
Commission (CRTC) regulate the use
of mobile communications systems
that are equipped with radio
transmitters, for example two-way
radios, telephones and theft alarms.
Any such equipment installed in your
vehicle should comply with Federal
Communications Commission (FCC)
and Canadian Radio
Telecommunications Commission
(CRTC) regulations and should be
installed only by an authorized dealer.
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Ranger (TFG) Canada/United States of America, Vehicles Built From: 18-11-2019, LB3J 19A321 AB enUSA, Edition date: 202002, Second-Printing Accessories

ELECTROMAGNETIC
COMPATIBILITY
WARNING: Do not place objects
or mount equipment on or near the
airbag cover, on the side of the front or
rear seatbacks, or in areas that may
come into contact with a deploying
airbag. Failure to follow these
instructions may increase the risk of
personal injury in the event of a crash. WARNING: Do not fasten antenna
cables to vehicle wiring, fuel pipes and
brake pipes. WARNING:
Keep antenna and
power cables at least 4 in (10 cm) from
any electronic modules and airbags. Note:
We test and certify your vehicle to
meet electromagnetic compatibility
legislation. It is your responsibility to make
sure that any equipment an authorized
dealer installs on your vehicle complies with
applicable local legislation and other
requirements. Installation of some
aftermarket electronic devices could
degrade the performance of vehicle
functions, which use radio frequency signals
such as broadcast radio receiver, tire
pressure monitoring system, push button
start, Bluetooth connectivity or satellite
navigation.
Note: Any radio frequency transmitter
equipment in your vehicle (such as cellular
telephones and amateur radio transmitters)
must keep to the parameters in the
following illustrations and table. We do not
provide any other special provisions or
conditions for installations or use.
Car 432
Ranger (TFG) Canada/United States of America, Vehicles Built From: 18-11-2019, LB3J 19A321 AB enUSA, Edition date: 202002, Second-Printing AppendicesE239120

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Ranger (TFG) Canada/United States of America, Vehicles Built From: 18-11-2019, LB3J 19A321 AB enUSA, Edition date: 202002, Second-Printing Appendices

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455
Ranger (TFG) Canada/United States of America, Vehicles Built From: 18-11-2019, LB3J 19A321 AB enUSA, Edition date: 202002, Second-Printing Appendices

4
4WD
See: Four-Wheel Drive...................................... 162
9
911 Assist...........................................................49
A
A/C See: Climate Control........................................... 117
About This Manual
...........................................7
ABS See: Brakes............................................................. 171
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes.................................................................. 171
Accessories...................................................408 Peace of Mind.................................................... 408
Accessories See: Replacement Parts
Recommendation............................................ 13
ACC See: Using Adaptive Cruise Control............189
Adjusting the Headlamps.........................275 Vertical Aim Adjustment................................. 275
Adjusting the Steering Wheel....................72
Airbag Disposal..............................................48
Air Conditioning See: Climate Control........................................... 117
Air Filter See: Changing the Engine Air Filter............280
Alarm See: Anti-Theft Alarm........................................ 70
Ambient Lighting
............................................82
Adjusting the Brightness................................... 82
Changing the Color.............................................. 82
Switching Ambient Lighting Off..................... 82
Switching Ambient Lighting On...................... 82
Anti-Theft Alarm............................................70 Alarm System........................................................ 70
Arming the Alarm.................................................. 71
Disarming the Alarm............................................ 71
Triggering the Alarm............................................. 71
Appendices....................................................432 Apps..................................................................392
Using Apps on an Android Device...............393
Using Apps on an iOS Device........................ 392
Using Mobile Navigation on an Android Device................................................................ 393
At a Glance
.........................................................17
Audible Warnings and Indicators.............95 Headlamps On Warning Chime...................... 95
Key in Ignition Warning Chime........................ 95
Keyless Warning Alert........................................ 95
Parking Brake On Warning Chime.................95
Audio Control
...................................................72
Type One.................................................................. 72
Type Two.................................................................. 73
You can operate the following functions with the control:............................................... 73
Audio Input Jack
...........................................352
Audio System................................................342
General Information......................................... 342
Audio Unit - Vehicles With: AM/FM/USB/ Bluetooth.....................................................342
Accessing the Clock Settings........................ 342
Accessing the Media Source Menu.............342
Accessing the Menu.......................................... 343
Accessing the Phone Features..................... 343
Accessing the Sound Settings...................... 343
Adjusting the Volume....................................... 343
Changing Radio Stations................................ 343
Listening to the Radio...................................... 343
Muting the Audio............................................... 343
Switching the Audio Unit On and Off........343
Using Seek, Fast Forward and Reverse............................................................. 344
Using the Display Control............................... 343
Using the Number Block................................. 344
Audio Unit - Vehicles With: SYNC 3
......................................................................346
Adjusting the Volume....................................... 347
Changing Radio Stations................................ 347
Playing or Pausing Media................................ 347
Switching the Audio Unit On and Off.........347
Using Seek, Fast Forward and Reverse.............................................................. 347
Audio Unit - Vehicles With: SYNC.........344 Accessing the Apps Menu.............................. 344
Accessing the Clock Settings........................ 344
Accessing the Information Menu................344
Accessing the Media Source Menu.............344
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Ranger (TFG) Canada/United States of America, Vehicles Built From: 18-11-2019, LB3J 19A321 AB enUSA, Edition date: 202002, Second-Printing Index

Accessing the Phone Features.....................
345
Accessing the Settings Menu........................ 345
Accessing the Sound Settings...................... 345
Adjusting the Volume....................................... 345
Changing Radio Stations................................ 345
Listening to the Radio...................................... 345
Playing or Pausing Media............................... 345
Switching Repeat Mode On and Off..........346
Switching Shuffle Mode On and Off..........346
Switching the Audio Unit On and Off........345
Switching the Display On and Off...............345
Using a Cell Phone............................................ 346
Using Seek, Fast Forward and Reverse............................................................. 346
Using the Display Control............................... 346
Using the Number Block................................. 346
Autolamps........................................................78 Windshield Wiper Activated
Headlamps........................................................ 78
Automatic Climate Control.......................118
Setting the Blower Motor Speed................... 118
Setting the Temperature.................................. 118
Switching Auto Mode On and Off.................118
Switching Defrost On and Off........................ 119
Switching Maximum Air Conditioning On and Off................................................................ 119
Switching Maximum Defrost On and Off........................................................................\
119
Switching Recirculated Air On and Off........................................................................\
119
Switching the Air Conditioning On and Off........................................................................\
119
Switching the Climate Control On and Off........................................................................\
119
Switching the Heated Seats On and Off........................................................................\
119
Automatic High Beam Control.................80 Automatic High Beam Indicator...................... 81
Switching the System On and Off................80
Automatic Transmission
...........................158
Automatic Transmission Adaptive
Learning.............................................................. 161
Brake-Shift Interlock......................................... 160
If Your Vehicle Gets Stuck In Mud or Snow................................................................... 161
Progressive Range Selection......................... 160
SelectShift™ Automatic Transmission................................................... 159Transmission Selector Lever
Positions........................................................... 158
Automatic Transmission Fluid Check.............................................................270
Auto-Start-Stop...........................................145 Disabling Auto-Start-Stop............................. 146
Enabling Auto-Start-Stop............................... 145
Autowipers........................................................75 Autowipers Settings............................................ 76
Auxiliary Power Points
................................135
AC Power Point.................................................... 135
DC Power Point................................................... 135
B
Battery See: Changing the 12V Battery...................... 272
Battery Charging See: Charging the 12V Battery....................... 272
Blind Spot Information System.............202 Blind Spot Information System with Trailer
Tow..................................................................... 203
Switching the System On and Off..............205
System Errors...................................................... 205
Using the Blind Spot Information System.............................................................. 202
BLIS See: Blind Spot Information System..........202
Bonnet Lock See: Opening and Closing the Hood..........262
Booster Seats..................................................28 Types of Booster Seats...................................... 28
Brake Fluid Check........................................270 Brake Fluid Service Interval............................. 271
Brakes.................................................................171 General Information............................................ 171
Breaking-In.....................................................229
Bulb Specification Chart...........................334
C
Cabin Air Filter
................................................122
Canceling the Set Speed..........................180
Capacities and Specifications
.................327
Air Conditioning System.................................. 327
Alternative Engine Oil for Extremely Cold Climates........................................................... 330
Automatic Transmission................................. 327
464
Ranger (TFG) Canada/United States of America, Vehicles Built From: 18-11-2019, LB3J 19A321 AB enUSA, Edition date: 202002, Second-Printing Index