service FORD SUPER DUTY 2014 3.G Owners Manual

Rear Axle
Limited Slip Differential.............................156
Electronic Locking Differential................156
Brakes
General Information
....................................158
Hints on Driving With Anti-Lock Brakes...........................................................158
Parking Brake.................................................159
Hill Start Assist..............................................159
Traction Control
Principle of Operation..................................161
Using Traction Control
.................................161
Stability Control
Principle of Operation.................................163
Using Stability Control...............................163
Terrain Response
Principle of Operation................................166
Using Hill Descent Control........................166
Parking Aids
Parking Aid......................................................168
Rear View Camera.......................................169
Cruise Control
Principle of Operation
.................................172
Using Cruise Control....................................172
Driving Aids
Steering
.............................................................173
Load Carrying
Load Limit
........................................................174
Tailgate..............................................................181 Towing
Towing a Trailer
.............................................185
Trailer Sway Control....................................186
Recommended Towing Weights
............186
Essential Towing Checks...........................187
Towing Points
................................................194
Transporting the Vehicle............................195
Towing the Vehicle on Four Wheels......196
Driving Hints
Breaking-In.....................................................198
Economical Driving
......................................198
Driving Through Water...............................199
Floor Mats.......................................................199
Snowplowing................................................200
Roadside Emergencies
Roadside Assistance
..................................203
Hazard Warning Flashers.........................204
Fuel Shutoff
..................................................204
Jump-Starting the Vehicle
.......................204
Post-Crash Alert System
..........................206
Customer Assistance
Getting the Services You Need...............207
In California (U.S. Only)............................208
The Better Business Bureau (BBB) Auto Line Program (U.S. Only).....................209
Utilizing the Mediation/Arbitration Program (Canada Only).......................209
Getting Assistance Outside the U.S. and Canada.........................................................210
Ordering Additional Owner's Literature.......................................................211
Reporting Safety Defects (U.S. Only)...............................................................211
Reporting Safety Defects (Canada Only)..............................................................212
Fuses
Changing a Fuse
............................................213
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Super Duty (TFA) Table of Contents

Fuse Specification Chart...........................214
Maintenance
General Information....................................222
Opening and Closing the Hood..............222
Under Hood Overview - 6.2L...................223
Under Hood Overview - 6.8L...................224
Engine Oil Dipstick.......................................225
Engine Oil Check..........................................225
Engine Coolant Check
...............................226
Automatic Transmission Fluid Check...........................................................230
Transfer Case Fluid Check........................233
Brake Fluid Check
........................................233
Power Steering Fluid Check.....................233
Washer Fluid Check....................................234
Fuel Filter
........................................................234
Changing the 12V Battery.........................234
Checking the Wiper Blades
.....................236
Changing the Wiper Blades.....................236
Adjusting the Headlamps.........................237
Removing a Headlamp..............................238
Changing a Bulb..........................................240
Bulb Specification Chart...........................242
Changing the Engine Air Filter................244
Vehicle Care
General Information
...................................246
Cleaning Products
.......................................246
Cleaning the Exterior..................................246
Waxing.............................................................247
Cleaning the Engine
....................................247
Cleaning the Exhaust.................................248
Cleaning the Windows and Wiper Blades..........................................................248
Cleaning the Interior...................................249
Cleaning the Instrument Panel and Instrument Cluster Lens.......................249
Cleaning Leather Seats
.............................250
Repairing Minor Paint Damage................251 Cleaning the Alloy Wheels
........................251
Vehicle Storage
..............................................251
Wheels and Tires
General Information
...................................254
Tire Care
..........................................................256
Using Snow Chains
......................................273
Tire Pressure Monitoring System
...........273
Changing a Road Wheel
............................279
Technical Specifications
..........................290
Capacities and Specific- ations
Engine Specifications
................................292
Motorcraft Parts
...........................................293
Vehicle Identification Number................294
Vehicle Certification Label.......................294
Transmission Code Designation............295
Technical Specifications..........................296
Audio System
General Information
..................................300
Audio unit - Vehicles With: AM/FM.......301
Audio unit - Vehicles With: AM/FM/CD/SYNC...................................302
Audio unit - Vehicles With: Sony AM/FM/CD................................................304
Digital Audio..................................................305
Satellite Radio
..............................................308
Auxiliary Input Jack......................................310
USB Port
............................................................311
Media Hub
........................................................311
SYNC™
General Information
....................................312
Using Voice Recognition............................314
Using SYNC™ With Your Phone.............316
SYNC™ Applications and Services
.......327
Using SYNC™ With Your Media Player...........................................................334
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Super Duty (TFA) Table of Contents

SYNC™ Troubleshooting.........................342
MyFord Touch ™
General Information...................................348
Settings...........................................................355
Entertainment..............................................364
Phone................................................................381
Information....................................................387
Climate
............................................................396
Navigation......................................................399
Accessories
Accessories....................................................407
Auxiliary Switches......................................408
Appendices
End User License Agreement..................410
Ford Extended Service Plan (ESP)
Ford Extended Service Plan (ESP).......425
Scheduled Maintenance
General Maintenance Information.......428
Normal Scheduled Maintenance...........431
Special Operating Conditions Scheduled Maintenance.............................................432
Scheduled Maintenance Record
...........436
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Super Duty (TFA) Table of Contents

Low tire pressure warning
Maintain correct fluid level
Note operating instructions
Panic alarm
Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
Service engine soon
Side airbag
Shield the eyes
Stability control
Windshield wash and wipe DATA RECORDING
Service Data Recording
Service data recorders in your vehicle are
capable of collecting and storing
diagnostic information about your vehicle.
This potentially includes information about
the performance or status of various
systems and modules in the vehicle, such
as engine, throttle, steering or brake
systems. In order to properly diagnose and
service your vehicle, Ford Motor Company,
Ford of Canada, and service and repair
facilities may access or share among them
vehicle diagnostic information received
through a direct connection to your vehicle
when diagnosing or servicing your vehicle.
Additionally, when your vehicle is in for
service or repair, Ford Motor Company,
Ford of Canada, and service and repair
facilities may access or share among them
data for vehicle improvement purposes.
For U.S. only (if equipped), if you choose
to use the SYNC Vehicle Health Report,
you consent that certain diagnostic
information may also be accessed
electronically by Ford Motor Company and
Ford authorized service facilities, and that
the diagnostic information may be used
for any purpose. See SYNC™ (page 312).
Event Data Recording
This vehicle is equipped with an event
data recorder. The main purpose of an
event data recorder is to record, in
certain crash or near crash-like
situations, such as an airbag
deployment or hitting a road obstacle;
this data will assist in understanding
how a vehicle ’s systems performed.
The event data recorder is designed to
record data related to vehicle dynamics
and safety systems for a short period
of time, typically 30 seconds or less.
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Super Duty (TFA) Introduction E139213 E167012

The event data recorder in this vehicle
is designed to record such data as:
•
How various systems in your vehicle
were operating;
• Whether or not the driver and
passenger safety belts were
buckled/fastened;
• How far (if at all) the driver was
depressing the accelerator and/or
the brake pedal; and
• How fast the vehicle was travelling;
and
• Where the driver was positioning
the steering wheel.
This data can help provide a better
understanding of the circumstances in
which crashes and injuries occur.
Note: Event data recorder data is
recorded by your vehicle only if a
non-trivial crash situation occurs; no data
is recorded by the event data recorder
under normal driving conditions and no
personal data or information (e.g., name,
gender, age, and crash location) is
recorded (see limitations regarding 911
Assist and Traffic, directions and
Information privacy below). However,
parties, such as law enforcement, could
combine the event data recorder data
with the type of personally identifying
data routinely acquired during a crash
investigation.
To read data recorded by an event data
recorder, special equipment is required,
and access to the vehicle or the event
data recorder is needed. In addition to
the vehicle manufacturer, other
parties, such as law enforcement, that
have such special equipment, can read
the information if they have access to
the vehicle or the event data recorder.
Ford Motor Company and Ford of
Canada do not access event data
recorder information without obtaining
consent, unless pursuant to court order or where required by law enforcement,
other government authorities or other
third parties acting with lawful
authority. Other parties may seek to
access the information independently
of Ford Motor Company and Ford of
Canada.
Note:
Including to the extent that any
law pertaining to Event Data Recorders
applies to SYNC or its features, please
note the following: Once 911 Assist (if
equipped) is enabled (set ON), 911 Assist
may, through any paired and connected
cell phone, disclose to emergency
services that the vehicle has been in a
crash involving the deployment of an
airbag or, in certain vehicles, the
activation of the fuel pump shut-off.
Certain versions or updates to 911 Assist
may also be capable of being used to
electronically or verbally provide to 911
operators the vehicle location (such as
latitude and longitude), and/or other
details about the vehicle or crash or
personal information about the
occupants to assist 911 operators to
provide the most appropriate emergency
services. If you do not want to disclose
this information, do not activate the 911
Assist feature. See SYNC™ (page 312).
Additionally, when you connect to
Traffic, Directions and Information (if
equipped, U.S. only), the service uses
GPS technology and advanced vehicle
sensors to collect the vehicle ’s current
location, travel direction, and speed
(“ vehicle travel information ”), only to
help provide you with the directions,
traffic reports, or business searches
that you request. If you do not want
Ford or its vendors to receive this
information, do not activate the
service. Ford Motor Company and the
10
Super Duty (TFA) Introduction

vendors it uses to provide you with this
information do not store your vehicle
travel information. For more
information, see Traffic, Directions and
Information, Terms and Conditions.
See SYNC™ (page 312).
CALIFORNIA PROPOSITION 65 WARNING
Some constituents of engine
exhaust, certain vehicle components,
certain fluids contained in vehicles
and certain products of component wear
contain or emit chemicals known to the
State of California to cause cancer and
birth defects or other reproductive harm. PERCHLORATE
Certain components in your vehicle such
as airbag modules, safety belt
pretensioners and remote control batteries
may contain perchlorate material. Special
handling may apply for service or vehicle
end of life disposal. For more information
visit:
Web Address
www.dtsc.ca.gov/hazardouswaste/ perchlorate
FORD CREDIT
(U.S. Only)
Ford Credit offers a full range of financing
and lease plans to help you acquire your
vehicle. If you have financed or leased your
vehicle through Ford Credit, thank you for
your business.
For your convenience we offer a number
of ways to contact us, as well as help
manage your account. Phone: 1-800-727-7000
For more information regarding Ford Credit,
as well as access Account Manager, please
go to www.fordcredit.com.
REPLACEMENT PARTS
RECOMMENDATION
Your vehicle has been built to the highest
standards using quality parts. We
recommend that you demand the use of
genuine Ford and Motorcraft parts
whenever your vehicle requires scheduled
maintenance or repair. You can clearly
identify genuine Ford and Motorcraft parts
by looking for the Ford, FoMoCo or
Motorcraft branding on the parts or their
packaging.
Scheduled Maintenance and
Mechanical Repairs
One of the best ways for you to make sure
that your vehicle provides years of service
is to have it maintained in line with our
recommendations using parts that
conform to the specifications detailed in
this Owner
’s Manual. Genuine Ford and
Motorcraft parts meet or exceed these
specifications.
Collision Repairs
We hope that you never experience a
collision, but accidents do happen. Genuine
Ford replacement collision parts meet our
stringent requirements for fit, finish,
structural integrity, corrosion protection
and dent resistance. During vehicle
development we validate these parts
deliver the intended level of protection as
a whole system. A great way to know for
sure you are getting this level of protection
is to use genuine Ford replacement
collision parts.
11
Super Duty (TFA) Introduction

Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement
parts are the only replacement parts that
benefit from a Ford Warranty. Damage
caused to your vehicle as a result of the
failure of non-Ford parts may not be
covered by the Ford Warranty. For
additional information, refer to the terms
and conditions of the Ford Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is
covered and what is not covered by your
vehicle
’s New Vehicle Limited Warranty,
refer to the Warranty Manual that is
provided to you along with your Owner ’s
Manual.
Special Instructions
For your added safety, your vehicle is fitted
with sophisticated electronic controls. WARNINGS
Failure to follow the specific
warnings and instructions could
result in personal injury. See
Supplementary Restraints System
(page 35). Front seat mounted rear-facing child
or infant seats should
NEVER be
placed in front of an active
passenger airbag. Using your Vehicle with a
Snowplow
More information and guidelines for using
your vehicle with a snowplow in this
Owner's Manual. See Snowplowing (page
200
). Using your Vehicle as an
Ambulance
If your light truck is equipped with the Ford
Ambulance Preparation Package, it may
be utilized as an ambulance. Ford urges
ambulance manufacturers to follow the
recommendations of the Ford Incomplete
Vehicle Manual, Ford Truck Body Builder
’s
Layout Book and the Qualified Vehicle
Modifiers (QVM) Guidelines as well as
pertinent supplements. For additional
information, please contact the Truck Body
Builders Advisory Service at
http://www.fleet.ford.com/truckbbas/
and then by selecting Contact Us or by
phone at 1–877 –840–4338.
Use of your Ford light truck as an
ambulance, without the Ford Ambulance
Preparation Package voids the Ford New
Vehicle Limited Warranty and may void
the emissions warranties. In addition,
ambulance usage without the preparation
package could cause high underbody
temperatures, overpressurized fuel and a
risk of spraying fuel which could lead to
fires.
If your vehicle is equipped with the Ford
Ambulance Preparation Package, it will be
indicated on the Safety Compliance
Certification Label. The label is located on
the driver ’s side door pillar or on the rear
edge of the driver ’s door. You can
determine whether the ambulance
manufacturer followed Ford ’s
recommendations by directly contacting
that manufacturer. Ford Ambulance
Preparation Package is only available on
certain Diesel engine equipped vehicles.
Using your Vehicle as a Stationary
Power Source
Information and guidelines for operating a
vehicle equipped with an aftermarket
power take-off system can be found in this
Owner's Manual.
See Power Take-Off
(page 146).
12
Super Duty (TFA) Introduction

PRINCIPLE OF OPERATION
WARNINGS
Airbags do not inflate slowly or
gently, and the risk of injury from a
deploying airbag is the greatest close
to the trim covering the airbag module. All occupants of your vehicle,
including the driver, should always
properly wear their safety belts, even
when an airbag supplemental restraint
system is provided. Failure to properly wear
your safety belt could seriously increase
the risk of injury or death. Always transport children 12 years
old and under in the back seat and
always properly use appropriate
child restraints. Failure to follow this could
seriously increase the risk of injury or death. Never place your arm over the airbag
module as a deploying airbag can
result in serious arm fractures or
other injuries. Airbags can kill or injure a child in a
child seat. Never place a rear-facing
child seat in front of an active airbag.
If you must use a forward-facing child seat
in the front seat, move the seat upon which
the child seat is installed all the way back. Do not attempt to service, repair, or
modify the airbag supplemental
restraint systems or its fuses as you
could be seriously injured or killed. Contact
your authorized dealer as soon as possible. Several airbag system components
get hot after inflation. To avoid risk
of injury, do not touch them after
inflation. If the airbag has deployed, the airbag
will not function again and must be
replaced immediately. If the airbag
is not replaced, the unrepaired area will
increase the risk of injury in a crash. The airbags are a supplemental restraint
system and are designed to work with the
safety belts to help protect the driver and
right front passenger from certain upper
body injuries. Airbags do not inflate slowly;
there is a risk of injury from a deploying
airbag.
Note:
You will hear a loud bang and see a
cloud of harmless powdery residue if an
airbag deploys. This is normal.
The airbags inflate and deflate rapidly
upon activation. After airbag deployment,
it is normal to notice a smoke-like, powdery
residue or smell the burnt propellant. This
may consist of cornstarch, talcum powder
(to lubricate the bag) or sodium
compounds (for example, baking soda)
that result from the combustion process
that inflates the airbag. Small amounts of
sodium hydroxide may be present which
may irritate the skin and eyes, but none of
the residue is toxic.
While the system is designed to help
reduce serious injuries, contact with a
deploying airbag may also cause abrasions
or swelling. Temporary hearing loss is also
a possibility as a result of the noise
associated with a deploying airbag.
Because airbags must inflate rapidly and
with considerable force, there is the risk of
death or serious injuries such as fractures,
facial and eye injuries or internal injuries,
particularly to occupants who are not
properly restrained or are otherwise out of
position at the time of airbag deployment.
Thus, it is extremely important that
occupants be properly restrained as far
away from the airbag module as possible
while maintaining vehicle control.
Routine maintenance of the airbags is not
required.
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Super Duty (TFA) Supplementary Restraints System

Passenger airbag
Passenger airbag status
indicator
Switch position
Disabled
OFF: Lit
Off
ON: Unlit Enabled
OFF: Unlit
On
ON: LitLow-series vehicles (if equipped)
The front passenger airbag on and off
switch has an indicator that will illuminate
and stay lit to remind you that the front
passenger frontal airbag is off. The
indicator lamp is located by the radio.
Note:
The indicator lamp will illuminate for
a short period of time when the ignition is
first turned on to confirm it is functional.
Turning the Passenger Airbag Off WARNINGS
If the light fails to illuminate when
the passenger air bag switch is off
and the ignition is on, have the
passenger air bag switch serviced at your
authorized dealer immediately. In order to avoid inadvertent
activation of the switch, always
remove the ignition key from the
passenger air bag on and off switch. WARNINGS
An infant in a rear-facing seat faces
a high risk of serious or fatal injuries
from a deploying passenger airbag.
Rear facing infant seats should never be
placed in the front seats, unless the
passenger airbag is turned off. 1. Insert the ignition key, turn the switch
to OFF and hold in OFF while removing
the key.
2. When the ignition is turned on, the pass
airbag off light illuminates briefly,
momentarily shuts off and then turns
back on. This indicates that the
passenger airbag is deactivated.
Turning the Passenger Airbag Back On WARNINGS
The safety belts for the driver and
right front passenger seating
positions have been specifically
designed to function together with the
airbags in certain types of crashes. When
you turn off your airbag, you not only lose
37
Super Duty (TFA) Supplementary Restraints SystemE162721 E162722

WARNINGS
the protection of the airbag, you also may
reduce the effectiveness of your safety belt
system, which was designed to work with
the airbag. If you are not a person who
meets the requirements stated in the
National Highway Traffic Safety
Administration or Transport Canada
deactivation criteria turning off the airbag
can increase the risk of serious injury or
death in a crash. If your vehicle has rear seats, always
transport children who are 12 and
younger in the rear seat. Always use
safety belts and child restraints properly.
Do not place a child in a rear facing infant
seat in the front seat unless your vehicle is
equipped with an airbag on and off switch
and the passenger airbag is turned off. This
is because the back of the infant seat is
too close to the inflating airbag and the
risk of a fatal injury to the infant when the
airbag inflates is substantial. If the pass airbag off light is
illuminated when the passenger
airbag switch is on and the ignition
is on, have the passenger airbag switch
serviced at your authorized dealer
immediately. The passenger airbag remains off until you
turn it back on.
1. Insert the ignition key and turn the
switch to ON. 2. The pass airbag off light will briefly
illuminate when the ignition is turned
to on. This indicates that the passenger
airbag is operational.
The passenger side airbag should always
be on (the pass airbag off light should not
be illuminated) unless the passenger is a
person who meets the requirements stated
either in Category 1, 2 or 3 of the National
Highway Traffic Safety Administration or
Transport Canada deactivation criteria
which follows.
The vast majority of drivers and passengers
are much safer with an airbag than
without. To do their job and reduce the risk
of life threatening injuries, airbags must
open with great force, and this force can
pose a potentially deadly risk in some
situations, particularly when a front seat
occupant is not properly buckled up. The
most effective way to reduce the risk of
unnecessary airbag injuries without
reducing the overall safety of the vehicle
is to make sure all occupants are properly
restrained in the vehicle, especially in the
front seat. This provides the protection of
safety belts and permits the airbags to
provide the additional protection they were
designed to provide. If you choose to
deactivate your airbag, you are losing the
very significant risk reducing benefits of
the airbag and you are also reducing the
effectiveness of the safety belts, because
safety belts in modern vehicles are
designed to work as a safety system with
the airbags.
38
Super Duty (TFA) Supplementary Restraints SystemE162723