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to provide your name, phone number and location immediately, because
not all 911 systems are capable of receiving this information
electronically.
911 Assist May Not Work If
•Your cellular phone or 911 Assist hardware sustains damage in a
crash.
• The vehicle’s battery or SYNC system has no power.
• The phones(s) previously paired or connected to the system are
thrown from the vehicle.
911 Assist Privacy Notice
When you turn on 911 Assist, it may disclose to emergency services that
your vehicle has been in a crash involving the deployment of an airbag or
activation of the fuel pump shut-off. Certain versions or updates to 911
Assist may also be capable of electronically or verbally disclosing to 911
operators your vehicle location or other details about your vehicle or
crash to assist 911 operators to provide the most appropriate emergency
services. If you do not want to disclose this information, do not turn the
feature on.
Vehicle Health Report (If Equipped, United States Only)
WARNING: Always follow scheduled maintenance instructions,
regularly inspect your vehicle, and seek repair for any damage or
problem you suspect. Vehicle Health Report supplements, but cannot
replace, normal maintenance and vehicle inspection. Vehicle Health
Report only monitors certain systems electronically monitored by your
vehicle and will not monitor or report the status of any other system,
(such as brake lining wear). Failure to perform scheduled maintenance
and regularly inspect your vehicle may result in vehicle damage and
serious injury.
Note: Your Vehicle Health Report feature requires activation prior to
use. Visit www.SYNCMyRide.com to register. There is no fee or
subscription associated with Vehicle Health Report, but you must register
to use this feature.
Note: This feature may not function properly if you have enabled caller
ID blocking on your mobile phone. Before running a report, review the
Vehicle Health Report Privacy Notice.
Note: In order to allow a break-in period for your vehicle, you may not
be able to create a Vehicle Health Report until your vehicle odometer has
reached 200 miles.
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Note:Cellular phone and SMS charges may apply when making a report.
Register for Vehicle Health Report and set your report preferences at
www.SYNCMyRide.com. After registering, you can request a Vehicle
Health Report (inside your vehicle). Return to your account at
www.SYNCMyRide.com to view your report. You can also choose for
SYNC to remind you automatically to run reports at specific mileage
intervals. Cellular phone airtime usage may apply when reporting.
The system allows you to check your vehicle’s overall health in the form
of a diagnostic report card. The Vehicle Health Report contains valuable
information, such as:
• Vehicle Diagnostic Information
• Scheduled maintenance
• Open Recalls and Field Service Actions
• Items noted during vehicle inspections by your authorized dealer that
still need servicing.
Making a Report If your vehicle is equipped with Navigation, touch the i
(Information) button to access these features. If your vehicle is
not equipped with Navigation, touch the corner of the
touchscreen with the green tab.
If you want to run a report by using the touchscreen, touch Apps>
Vehicle Health Report.
To run a report by voice command, press the voice button on
the steering wheel and, when prompted, say “Vehicle health
report”.
Vehicle Health Report Privacy Notice
When you create a Vehicle Health Report, Ford Motor Company may
collect your cellular phone number (to process your report request) and
diagnostic information about your vehicle. Certain versions or updates to
Vehicle Health Report may also collect more vehicle information. Ford
may use your vehicle information it collects for any purpose. If you do
not want to disclose your cellular phone number or vehicle information,
do not run the feature or set up your Vehicle Health Report profile at
www.SYNCMyRide.com. See www.SYNCMyRide.com (Vehicle Health
Report Terms and Conditions, and Privacy Statement) for more
information.
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Door Keypad Code
To change the keypad code for your keyless entry keypad system:
1. Press the Settings icon >Vehicle>Door Keypad Code.
2. Enter your current factory code, then, when prompted, enter your new code.
Camera Settings
This menu allows you to access settings for your rear view camera.
Press the Settings icon > Vehicle>Camera Settings, then select from
the following settings:
• Enhanced Park Aids.
• Rear Camera Delay.
Enable Valet Mode
Valet mode allows you to lock the system. No information is accessible
until the system is unlocked with the correct PIN.
1. Press the Settings icon > Vehicle>Enable Valet Mode.
2. Enter a four-digit pin twice, as prompted.
After you press Continue, the system locks until you enter the PIN again.
Note: If the system locks, and you need to reset the PIN, enter 3681 and
the system unlocks.
Settings
Access and adjust system settings, voice features, as well as phone,
navigation and wireless settings.
System
Press the Settings icon > Settings>System, then select from
the following:
System
Language Select to have the touchscreen display in
English, Spanish or French.
Distance Select to display units in kilometers or miles.
Temperature Select to display units in Celsius or
Fahrenheit.
System Prompt
Volume Adjust the volume of voice prompts from the
system.
Touch Screen Button
Beep Select to have the system beep to confirm
choices made through the touchscreen.
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System
Touch Panel Button
Beep Select to have the system beep to confirm
button choices made through the climate or
audio system.
Keyboard Layout Have the touchscreen keyboard display in
QWERTY or ABC format.
Install Applications Install any downloaded applications or view
the current software licenses.
Master Reset Select to restore factory defaults. This erases
all personal settings and personal data.
Voice Control Press the Settings icon > Settings>Voice Control, then
select from the following:
Voice control
Interaction Mode Standard interaction mode provides more
detailed interaction and guidance. Advanced
mode has less audible interaction and more tone
prompts.
Confirmation Prompts Have the system ask you short questions if it
has not clearly heard or understood your
request.
Note:Even with confirmation prompts turned
off, the system may occasionally ask you to
confirm settings.
Media Candidate Lists Candidate lists are possible results from your
voice commands. The system simply makes a
best guess at your request with these turned off.
Phone Candidate Lists Candidate lists are possible results from your
voice commands. The system simply makes a
best guess at your request with these turned off.
Voice Control Volume This allows you to adjust the system’s voice
volume level.
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Navigation
Traffic Preferences Have the system display areas where
roadwork occurs.
Have the system display incident icons.
Have the system display areas where difficult
driving conditions may occur.
Have the system display areas where snow
and ice on the road may occur.
Have the system display any smog alerts.
Have the system display weather warnings.
Have the system display where there may be
reduced visibility.
Have the system turn on your radio for traffic
announcements.
Avoid Areas Enter specific areas that you would like to
avoid on planned navigation routes.
Phone Settings Press the Settings icon > Settings>Phone, then select from
the following:
Phone
Bluetooth Devices Connect, disconnect, add or delete a device,
as well as save it as a favorite.
Bluetooth Turn Bluetooth on and off.
Do Not Disturb Have all calls go directly to your voice mail
and not ring inside your vehicle. With this
feature turned on, text message notifications
are also suppressed and do not ring inside
your vehicle.
911 Assist Turn on or turn off the 911 Assist feature.
See911 Assist in theSYNC applications
and services section.
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Phone
Phone Ringer Select the type of notification for phone calls
- ring tone, beep, text to speech, or have it be
silent.
Text Message
Notification Select the type of notification for text
messages - alert tone, beep, text to speech, or
have it be silent.
Internet Data
Connection If compatible with your phone, you can adjust
your internet data connection. Select to make
your connection profile with the personal area
network or to turn off your connection. You
can also choose to adjust your settings or
have the system always connect, never
connect when roaming or query on connect.
Press
?for more information.
Manage Phonebook Access features, such as automatic phonebook
download, re-download your phonebook, add
contacts from your phone as well as delete or
upload your phonebook.
Roaming Warning Have the system alert you when in Roaming
mode.
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Wireless & Internet
Your system has a Wi-Fi feature that creates a wireless network within
your vehicle, thereby allowing other devices (such as personal computers
or phones) in your vehicle to speak to each other, share files or play
games. Using this Wi-Fi feature, everyone in your vehicle can also gain
access the internet if you have a USB mobile broadband connection
inside your vehicle, your phone supports personal area networking and if
you park outside a wireless hotspot.Press the Settings icon > Settings>Wireless & Internet,
then select from the following:
Wireless & Internet
Wi-Fi Settings Wi-Fi Network (Client) Mode turns the
Wi-Fi feature on and off in your vehicle. Make
sure you turn it on for connectivity purposes.
Choose a Wireless Network allows you to
use a previously stored wireless network. You
can categorize by alphabetical listing, priority
and signal strength. You can also choose to
search for a network, connect to a network,
disconnect from a network, receive more
information, prioritize a network or delete a
network.
Gateway (Access Point) Mode makes
SYNC an access point for a phone or a
computer when turned on. This forms the
local area network within your vehicle for
things, such as game playing, file transfer and
internet browsing. Press ?for more
information.
Gateway (Access Point) Settings allows
you to view and change settings for using
SYNC as the internet gateway.
Gateway (Access Point) Device List
allows you to view recent connections to your
Wi-Fi system.
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Wireless & Internet
USB Mobile
Broadband Instead of using Wi-Fi, your system can also
use a USB mobile broadband connection to
access the internet. (You must turn on your
mobile broadband device on your personal
computer before connecting it to the system.)
This screen allows you to set up what is your
typical area for your USB mobile broadband
connection. (USB mobile broadband settings
may not display if the device is already on.)
You can select the following: Country, Carrier,
Phone Number, User Name and Password.
Bluetooth Settings Shows you the currently paired devices as
well as giving you your typical Bluetooth
options to connect, disconnect, set as favorite,
delete and add device. Bluetooth is a
registered trademark of the Bluetooth SIG.
Prioritize
Connection Methods Choose your connection methods and change
them as needed. You can select to Change
Order and have the system either always
attempt to connect using a USB mobile
broadband or using Wi-Fi.
The Wi-Fi CERTIFIED Logo is a
certification mark of the Wi-Fi Alliance.
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HelpPress the Settings icon > Help,then select from the following:
Help
Where Am I? View your vehicle’s current location, if your
vehicle is equipped with navigation. If your vehicle
is not equipped with navigation, nothing displays.
System Information Touchscreen system serial number.
Your vehicle identification number (VIN).
Touchscreen system software version.
Navigation system version.
Map database version.
Sirius satellite radio electronic serial number
(ESN).
Gracenote Database Information and Library
version.
Software Licenses View the licenses for any software and
applications installed on your system.
Driving Restrictions Certain features are not accessible when your
vehicle is moving.
911 Assist Turn on and turn off the 911 Assist feature. See
911 Assistin theSYNC applications and
services section.
In Case of Emergency (ICE) Speed Dial
allows you to save up to two numbers as ICE
contacts for quick access if there is an emergency.
Select Editto access your phonebook and then
select the desired contacts. The numbers then
appear as options on this screen for the ICE 1 and
ICE 2 buttons. The ICE contacts you select appear
at the end of the 911 Assist call process.
Voice Command List View categorized lists of voice commands.
To access Help using the voice commands, press the voice button, then,
after the tone, say “Help”. The system provides allowable voice
commands for the current mode.
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cityseekr (If Available)
Note:cityseekr point of interest information is limited to approximately
912 cities (881 in the United States, 20 in Canada and 11 in Mexico).
cityseekr, when available, is a service that
provides more information about certain
points of interest such as restaurants,
hotels and attractions.
When you have selected a point of
interest, the location and information
appear, such as address and phone
number. If cityseekr lists the point of
interest, more information is available, such as a brief description, hotel
check-in and checkout times or restaurant hours.
Press More Information for a longer review, a list of services and
facilities, the average room or meal price as well as the website link.
This screen displays either a facility photo (if available) or point of
interest icons, such as:
Hotel
Coffeehouse
Food & Drink
Nightlife Attraction
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