FORD THUNDERBIRD 1996 10.G Owners Manual

198
*
[RE08980( ALL)01/95]
6. Remove the jack and fully tighten the lug
nuts in the order shown in the following
illustration. As soon as possible, have your
dealer or a qualified service technician check
the lug nuts for proper torque specifications.
% [RE09100( ALL)03/93]
quarter page art:0010350-A
The lug nuts on the wheel
[RE09400( ALL)01/95]
7. Place any wheel covers and ornaments in the
trunk.
*
[RE09500( ALL)03/95]
8. Put the tire, jack, and wrench away. Make
sure the jack is securely fastened so it does
not rattle when you drive.
*
[RE09600( ALL)03/95]
9. Unblock the wheels.
% [RE10600(MBC )12/94]
Aluminum Road Wheel Ornaments
(If equipped)
[RE10700(MBC )03/93]
To remove the ornament, stick the tapered end
of the jack handle between the ornament and
wheel and pry off the ornament.
[RE10800(MBC )03/93]
To replace the ornament, stick one side of the
ornament into the center of the wheel and strike
the other side with the palm of your hand.
%*
[RE10900( BC )02/95]
Center Wheel Cover
[RE11000(MBC )03/93]
To remove the wheel cover:
[RE11100( BC )03/91]
1. Pry the center ornament from the wheel
cover using the tapered end of the jack
handle. Do not use a screwdriver or any
other tool. If you do, you may damage the
cover. The wheel, with the wheel cover still
attached, may now be removed from the
vehicle by removing the five lug nuts.
File:rcreb.ex
Update:Mon Feb 19 10:48:15 1996

199 [RE11300( BC )03/91]
2. If the tire needs to be removed from the
wheel, remove the five screws, using a
Phillips head screwdriver. Then pull the
wheel cover off the wheel.
[RE11400( BC )05/92]
half page art:0010353-B
The center attachment wheel cover
[RE11500(BC )03/93]
To replace the wheel cover:
[RE11600( BC )03/91]
1. Place the tire valve stem hole in the wheel
cover over the tire valve stem. Align the
holes in the wheel cover mounting pad with
the center holes in the metal inserts. Install
and tighten the five screws.
[RE11700( BC )03/91]
2. Align the legs of the ornament with the slots
on the wheel cover. Strike the ornament with
the palm of your hand.
File:rcreb.ex
Update:Mon Feb 19 10:48:15 1996

200 %
*
[RE12700(MBC )03/95]
Anti-Theft Wheel Lug Nuts (If equipped)
*
[RE12800( BC )01/95]
If your vehicle has this option, one of the lug
nuts on each wheel locks and must be unlocked
with a special key. The key and registration card
are attached to the lug wrench and stored with
the spare tire. If you lose the key, send the
registration card to the manufacturer (not the
dealer) to get a replacement key.
*
[RE12850(MBC )03/95]
NOTE: If entire lug wrench/lug nut key
assembly is lost, see your nearest Ford
or Lincoln-Mercury dealer who has
access to a master set of keys.
*
[RE12875(MBC )03/95]
DO NOT USE A POWER IMPACT WRENCH
ON THE LUG NUT KEY.
[RE13000(MBC )03/95]
quarter page art:0010357-B
The anti-theft lug nut and key
*
[RE13100(MBC )03/95]
Removing the anti-theft lug nut
*
[RE13300(MBC )03/95]
Insert the key over the locking lug nut. Make
sure that you hold the key square to the lug nut.
If you hold the key on an angle, you may
damage the key and the lug nut.
*
[RE13400(MBC )03/95]
Place the lug nut wrench over the lug nut key
and apply pressure on the key with the wrench.
Turn the wrench in a counterclockwise direction
to remove the lug nut.
File:rcreb.ex
Update:Mon Feb 19 10:48:15 1996

201
*
[RE13500(MBC )03/95]
Replacing the anti-theft lug nut
*
[RE13600(MBC )03/95]
Insert the key over the locking lug nut. Place the
lug nut wrench over the lug nut key and, while
applying pressure on the key, install the lug nut.
*
[RE13800( ALL)02/95]
If the Engine Cranks But Does
Not Start or Does Not Start After
a Collision
*
[RE13810( ALL)04/95]
The Fuel Pump Shut-off Switch
*
[RE13900( ALL)03/95]
If the engine cranks but does not start or if you
have had a collision, the fuel pump shut-off
switch may have been triggered. The shut-off
switch is a device that stops the fuel pump
when your vehicle has been involved in a
substantial jolt.
*
[RE14000( ALL)01/95]
For information on how to check and reset the
fuel pump shut-off switch, seeFuel pump shut-off
switchin the Index.
%
*
[RE14100( ALL)05/95]
Towing Your Vehicle
*
[RE14201( ALL)05/95]
If you need to have your vehicle towed, contact
a professional towing service or, if you are a
member, your roadside assistance center.
Recommended towing options include wheel lift
towing or flat bed towing.
[RE14210( BC)01/96]
DO NOT TOW WITH SLINGBELT EQUIPMENT
WHEN TOWING YOUR THUNDERBIRD FROM
THE REAR. Ford Motor Company has not
developed or approved a T-hook sling-type
procedure. When slingbelt towing from the front,
the towbar will deform the soft fascia (bumper).
However, it will return to an acceptable shape.
In both cases, wheel lift or flatbed equipment is
recommended.
File:rcreb.ex
Update:Mon Feb 19 10:48:15 1996

202
*
[RE14300( ALL)05/95]
three fourths page art:0001463-A
*
[RE14400( ALL)05/95]
When calling for a tow truck, tell the operator
what kind of vehicle you have. A towing
manual is available from Ford Motor Company
for all authorized tow truck operators. Have
your tow truck driver refer to this manual for
the proper hook-up and towing procedures for
your vehicle.
File:rcreb.ex
Update:Mon Feb 19 10:48:15 1996

203
Customer Assistance
%*
[HS00205( ALL)06/94]
Roadside Assistance
*
[HS00210( ALL)04/95]
Ford Motor Company has set up a 24-hour,
seven-day-a-week hotline with trained operators
that put you in touch with the help you need if
you experience a problem with your vehicle.
This complimentary service is provided to you
throughout your warranty period of
3 years or 36,000 miles (3 years or 60,000 km),
whichever comes first. To purchase Roadside
Assistance coverages beyond this period,
through Ford Auto Club, contact your Ford or
Lincoln-Mercury dealer (not available in
Canada).
*
[HS00215( ALL)06/94]
Roadside Assistance will cover the following:
*
[HS00220( ALL)06/94]
q
Mount your spare if you have a flat tire.
*
[HS00225( ALL)06/94]
q
Jump-start your battery if it is dead.
*
[HS00230( ALL)06/94]
q
Unlock your vehicle if you are locked out.
*
[HS00235( ALL)06/94]
q
Bring you fuel if you run out.
*
[HS00240( ALL)06/94]
q
Tow your vehicle if you are stranded. Even
non-warranty related tows, like accidents or
getting stuck in mud or snow, are covered
(some exclusions apply, such as impound
towing and repossession).
File:rchsb.ex
Update:Mon Feb 19 10:47:39 1996

204 %
*
[HS00245( ALL)06/94]
How to use Roadside Assistance
*
[HS00250( ALL)06/94]
Your Roadside Assistance identification card can
be found in the Owner Guide portfolio in your
glove compartment. Complete the card and place
it in your wallet for quick reference.
*
[HS00255( ALL)04/95]
To receive roadside assistance in the United
States call 1-800-241-FORD (in Canada call
1-800-665-2006).
*
[HS00260( ALL)04/95]
Should you need to arrange for roadside
assistance yourself, Ford Motor Company will
reimburse the reasonable cost. To obtain
information about reimbursement call
1-800-241-FORD (in Canada call 1-800-665-2006).
*
[HS00300( ALL)01/95]
If You Have a Service Problem
*
[HS00400( ALL)01/95]
Ford Motor Company has authorized Ford and
Lincoln-Mercury dealerships that can service
your vehicle for you. This chapter tells you how
to get service or maintenance for your vehicle.
File:rchsb.ex
Update:Mon Feb 19 10:47:39 1996

205 %
*
[HS00500( ALL)03/95]
Service/Maintenance Concerns
(U.S. or Canada)
*
[HS00600( ALL)04/95]
Ford recommends taking your vehicle to your
selling dealer who wants to ensure your
continued satisfaction. You may, however, take
your vehicle to any authorized Ford or
Lincoln-Mercury dealer. In most cases, your
dealer will be able to resolve your concern.
*
[HS00700( ALL)04/95]
If you are not satisfied with the service you
received from your dealership's service
department, talk to the service manager at the
dealership, or if you still are not satisfied, talk to
the owner or general manager of the dealership.
In most cases, you will have your concern
resolved at this level.
*
[HS01000( ALL)03/95]
If you are away from home when your vehicle
needs to be serviced, or if you need more help
than the dealer gave you, contact the Ford
Customer Assistance Center to find an
authorized dealership that may be able to help.
File:rchsb.ex
Update:Mon Feb 19 10:47:39 1996

206
*
[HS01025( ALL)04/95]
In the U.S., contact:
%*
[HS01050( ALL)03/95]
one inch art:0060100-E
*
[HS01100( ALL)03/95]
If you live in Canada and have any questions or
concerns that the dealership cannot answer,
contact the Customer Assistance Centre.
%*
[HS01150( ALL)04/95]
one inch art:0060101-C
*
[HS01200( ALL)04/95]
Please have the following information available
when contacting Ford Customer Assistance:
*
[HS01300( ALL)04/95]
q
your telephone number (both business and
home)
*
[HS01400( ALL)04/95]
q
the name of the dealer and the city where the
dealership is located
*
[HS01500( ALL)04/95]
q
the year and make of your vehicle
*
[HS01550( ALL)04/95]
q
the date purchased
*
[HS01600( ALL)03/95]
q
the current mileage on your vehicle
%*
[HS01700( ALL)03/95]
q
your Vehicle Identification Number (VIN)
listed on your owner card and/or your
vehicle ownership license
File:rchsb.ex
Update:Mon Feb 19 10:47:39 1996

207 [HS01800( ALL)05/95]
one inch art:0010630-A
Vehicle Identification Number (VIN/Serial Number)
*
[HS02200( ALL)03/95]
If you still have a service or product complaint,
you may wish to contact the Dispute Settlement
Board (U.S. only) or the Canadian Motor Vehicle
Arbitration Plan (CAMVAP) in Canada.
%
*
[HS02300( ALL)02/95]
The Dispute Settlement Board
(U.S. Only)
*
[HS02400( ALL)03/95]
The Dispute Settlement Board is a voluntary,
independent dispute-settlement program
available free to owners or lessees of qualifying
Ford Motor Company vehicles.
*
[HS02500( ALL)01/95]
The Dispute Settlement Board may not be
available in all states. Ford Motor Company
reserves the right to change eligibility
limitations, modify procedures and/or to
discontinue this process at any time without
notice and without incurring obligations.
*
[HS02600( ALL)01/95]
What Kind of Cases Does the Board
Review?
*
[HS02700( ALL)03/95]
The Board reviews all product performance and
service complaints on Ford, Mercury and Lincoln
Cars and Ford and Mercury Light Trucks under
warranty that have not been resolved by a
dealer or Ford Motor Company.
*
[HS02750( ALL)03/95]
The Board does not review issues involving:
*
[HS02800( ALL)01/95]
q
A non-Ford product
*
[HS02900( ALL)01/95]
q
A non-Ford dealership
File:rchsb.ex
Update:Mon Feb 19 10:47:39 1996