towing FORD TRANSIT 2015 5.G Owner's Manual
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Your vehicle cannot be flat-towed with all
wheels on the ground beyond the limits
set out above as vehicle or transmission
damage may occur. See Emergency
Towing. You must place your vehicle on
a car-hauling trailer, or place the front
wheels of your vehicle on a tow dolly. If you
are using a tow dolly, follow the
instructions specified by the equipment
provider.
Note: Put your vehicle's climate control
system in recirculated air mode to prevent
exhaust fumes from entering the vehicle.
See
Climate Control (page 89).
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ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty. The service is available:
•
24 hours a day, seven days a week.
• For the coverage period listed on the
Roadside Assistance Card included in
your Owner's Manual portfolio.
Roadside Assistance covers:
• A flat tire change with a good spare, if
provided with the vehicle (except
vehicles supplied with a tire inflation
kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (7.6 L) of gasoline or 4 gal
(18.9 L) of diesel fuel to a disabled
vehicle. Roadside Assistance limits fuel
delivery service to two no-charge
occurrences within a 12-month period.
• Winch out
— available within 100 ft
(30.5 m) of a paved or county
maintained road, no recoveries.
• Towing —
Ford eligible vehicles towed
to an authorized dealer within 35 mi
(56 km) of the disablement location
or to the nearest authorized dealer. If
a member requests a tow to an
authorized dealer that is more than
35 mi (56 km)
from the disablement
location, the member shall be
responsible for any mileage costs in
excess of 35 mi (56 km). Roadside Assistance includes up to $200
for a towed trailer if the disabled eligible
vehicle requires service at the nearest
authorized dealer. If the towing vehicle is
operational but the trailer is not, then the
trailer does not qualify for any roadside
services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the owner's information portfolio in the
glove compartment.
United States Ford vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States Ford vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
Vehicles Sold in Canada: Getting
Roadside Assistance
Canadian customers who require roadside
assistance, call 1-800-665-2006.
Vehicles Sold in Canada: Using
Roadside Assistance
For your convenience, you may complete
the roadside assistance identification card
found in the centerfold of your warranty
guide and retain for future reference.
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Page 208 of 461

Adding Engine Oil
WARNINGS
Only add oil when the engine is cold.
If the engine is hot, wait 10 minutes
for the engine to cool down.
Do not remove the filler cap when
the engine is running.
1. Remove the engine oil filler cap.
2. Add engine oil that meets Ford
specifications. See Capacities and
Specifications (page 265).
3. Replace the engine oil filler cap. Turn it until you feel a strong resistance.
Note: Do not add oil further than the
maximum mark. Oil levels above the
maximum mark may cause engine damage.
Note: Soak up any spillage with an
absorbent cloth immediately.
CHANGING THE ENGINE OIL
AND OIL FILTER WARNINGS
Prolonged and repeated skin contact
with mineral oil will result in the
removal of natural fats from the skin,
leading to dryness, irritation and dermatitis.
In addition, used engine oil contains
potentially harmful contaminants, which
may cause skin cancer. If skin contact
occurs, wash the area thoroughly with
soap or skin cleanser and water
immediately. Do not dispose of engine oils or oil
filters in the household refuse or the
public sewage system. Use an
authorized waste disposal facility. Do not remove the oil pan drain plug
when the engine is running. WARNINGS
Do not remove the oil filter when the
engine is running.
1.
Remove the oil pan drain plug and wait
for the oil to drain into a suitable
container.
2. Renew the oil filter.
3. Reinstall the oil pan drain plug.
4. Refill the engine with new oil that meets Ford specifications. See
Capacities and Specifications (page
265).
Note: Do not add oil further than the
maximum mark. Oil levels above the
maximum mark may cause engine damage.
Note: Soak up any spillage with an
absorbent cloth immediately.
5. Reset the Intelligent Oil Life Monitor. See Resetting the Oil Life
Monitoring System.
Engine Lubrication for Severe
Service Operation
The following conditions define severe
service operation. The Intelligent Oil Life
Monitor will determine engine oil and oil
filter change intervals.
• Frequent or extended idling.
• Frequent low-speed operation at
25 mph (40 km/h) or less.
• Frequent severe dust condition
operation.
• Frequent off-road operation.
• Sustained ambient temperatures of
-9°F (-23°C)
or below.
• Sustained ambient temperatures of
100°F (38°C) or above.
• Sustained towing operation above
1000 mi (1,600 km).
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The engine is capable of completely
shutting down automatically to prevent
engine damage, if this situation occurs:
1. Stop your vehicle as soon as it is safe
to do so and switch the ignition off.
2. Have your vehicle towed to an authorized dealer.
3. If this is not possible, wait a short period for the engine to cool.
4. Check the coolant level and replenish if low.
5. Re-start the engine and take your vehicle to an authorized dealer.
Note: Driving the vehicle without repairing
the engine problem increases the chance of
engine damage. Take your vehicle to an
authorized dealer as soon as possible.
Engine Fluid Temperature
Management (If Equipped) WARNING
To reduce the risk of a crash and
injury, be prepared that the vehicle
speed may reduce and the vehicle
may not be able to accelerate with full
power until the fluid temperature reduces. When towing a trailer the vehicle
’s engine
may temporarily reach a higher
temperature during severe operating
conditions, for example ascending a long
or steep grade in hot ambient
temperatures.
You may notice a reduction in vehicle
speed caused by reduced engine power.
The design of your vehicle allows it to enter
this mode if certain high-temperature and
high-load conditions take place in order to
manage the engine fluid temperatures. The amount of speed reduction will depend on
the vehicle loading, towing, grade, ambient
temperature and other factors. If this
occurs, there is no need to pull off the road.
You can continue to drive your vehicle
while this message is active.
The air conditioning may also cycle on and
off during severe operating conditions to
protect overheating of the engine. When
the engine coolant temperature decreases
normal operating temperature, the air
conditioning will turn on. If you notice any
of the following:
•
The engine coolant temperature gauge
moves fully into the red area.
• The coolant temperature warning light
illuminates.
• The service engine soon indicator
illuminates.
1. Stop your vehicle as soon as it is safe to do so and place the vehicle in park
(P).
2. Leave the engine running until the coolant temperature gauge needle
moves away from the red area. After
several minutes, if this does not
happen, follow the remaining steps.
3. Switch the engine off and wait for it to
cool before checking the coolant level.
4. If the coolant level is normal, you may restart the engine and continue on.
5. If the coolant is low, add coolant, restart the engine and take your vehicle
to an authorized dealer.
AUTOMATIC TRANSMISSION
FLUID CHECK
Note: Transmission fluid should be checked
by an authorized dealer. If required, fluid
should be added by an authorized dealer.
The automatic transmission does not have
a transmission fluid dipstick.
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When driving with one of the dissimilar
spare tires listed above, do not:
•
Exceed 50 mph (80 km/h)
• Load the vehicle beyond maximum
vehicle load rating listed on the Safety
Compliance Label.
• Tow a trailer.
• Use snow chains on the end of the
vehicle with the dissimilar spare tire.
• Use more than one dissimilar spare tire
at a time.
• Use commercial car washing
equipment.
• Try to repair the dissimilar spare tire.
Use of one of the dissimilar spare tires
listed above at any one wheel location can
lead to impairment of the following:
• Handling, stability and braking
performance.
• Comfort and noise.
• Ground clearance and parking at curbs.
• Winter weather driving capability.
• Wet weather driving capability.
• All-wheel driving capability
3. Full-size dissimilar spare without
label on wheel
When driving with the full-size dissimilar
spare wheel and tire assembly, do not:
• Exceed 70 mph (113 km/h).
• Use more than one dissimilar spare
wheel and tire assembly at a time.
• Use commercial car washing
equipment.
• Use snow chains on the end of the
vehicle with the dissimilar spare wheel
and tire assembly. The usage of a full-size dissimilar spare
wheel and tire assembly can lead to
impairment of the following:
•
Handling, stability and braking
performance.
• Comfort and noise.
• Ground clearance and parking at curbs.
• Winter weather driving capability.
• Wet weather driving capability.
• All-wheel driving capability
When driving with the full-size dissimilar
spare wheel and tire assembly additional
caution should be given to:
• Towing a trailer.
• Driving vehicles equipped with a
camper body.
• Driving vehicles with a load on the
cargo rack.
Drive cautiously when using a full-size
dissimilar spare wheel and tire assembly
and seek service as soon as possible.
Locking Lug Nuts
You can obtain replacement locking lug
nuts or a locking lug nut key using the
reference number certificate.
Vehicles With a Spare Wheel
Van, Bus or Wagon
The spare wheel is under the rear of your
vehicle.
If the spare wheel is the same type and
size as your vehicle road wheel, you can fit
the spare wheel and continue to drive in
the normal manner.
If the spare wheel is not the same type and
size as your vehicle road wheel, it has a
label showing the maximum driving speed
limit.
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WARNINGS
Make sure the wheel and hub
contact surfaces are free from
foreign material.
Never use wheels or lug nuts
different than the original equipment
as this could damage the wheel or
mounting system. This damage could
allow the wheels to come off when your
vehicle is moving. 1. Install the wheel.
2. Install all of the lug nuts and partially
tighten them in the sequence shown.
3. Lower your vehicle and remove the vehicle jack. 4. Fully tighten all of the lug nuts in the
sequence shown. See Technical
Specifications (page 264).
5. Install the wheel trim.
Note: Make sure that the cones on the lug
nuts are against the wheel.
Note: Alloy wheel lug nuts are suitable for
use on a steel spare wheel.
Note: If the spare wheel is not the same
type and size as your vehicle road wheel
replace it as soon as possible.
Note: Check the lug nuts for correct
tightness and check the tire pressure as
soon as possible. See Technical
Specifications (page 264).
Stowing the Wheel and Vehicle
Jack
Note: Do not raise the spare wheel bracket
without a wheel attached. Damage can
occur to the winch mechanism if the spare
wheel bracket is lowered without a wheel
attached.
1. Attach the spare wheel bracket to the wheel using the retaining nut.
2. Slide the cable through the slot and attach the spare wheel bracket to the
winch.
3. Rotate the cable through 90 degrees and lower the cable end cover.
4. Insert the flat end of the lug wrench into the socket. Turn it clockwise until
you feel a strong resistance. Make sure
the wheel is secure.
5. Stow the vehicle jack, jack handle and lug wrench in their correct locations
and secure them with the straps.
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Page 417 of 461

For a complete listing of the accessories
that are available for your vehicle, contact
an authorized dealer or visit our online
store at www.accessories.ford.com
(United States only).
Ford Motor Company will repair or replace
any properly authorized dealer-installed
Ford Genuine Accessory found to be
defective in factory-supplied materials or
workmanship during the warranty period,
as well as any component damaged by the
defective accessories. Ford Motor
Company will warrant your accessory
through the warranty that provides the
greatest benefit:
•
24 months, unlimited miles
• The remainder of your new vehicle
limited warranty
Contact an authorized dealer for details
and a copy of the warranty.
Exterior Style
• Side window deflectors
• Splash guards
• Wheels
Interior Style
• All-weather floor mats
• Interior ambient lighting
• Cargo organizers
• Rear seat entertainment*
• Premium carpeted floor mats
Lifestyle
• Ash cup and smokers packages
• Roof racks and carriers*
• Hitch and towing accessories
Peace of Mind
• Remote start
• Vehicle security system •
Wheel locks
• Bumper-mounted parking sensor*
• Keyless entry keypad
*The Ford Licensed Accessory
manufacturer designs, develops and
therefore warrants Ford Licensed
Accessories, and does not design or test
these accessories to Ford Motor Company
engineering requirements. Contact an
authorized Ford dealer for the
manufacturer's limited warranty details,
and request a copy of the Ford Licensed
Accessories product limited warranty from
the accessory manufacturer.
For maximum vehicle performance, keep
the following information in mind when
adding accessories or equipment to your
vehicle:
• When adding accessories, equipment,
passengers and luggage to your
vehicle, do not exceed the total weight
capacity of the vehicle or of the front
or rear axle (GVWR or GAWR as
indicated on the Safety Compliance
Certification label). Ask an authorized
dealer for specific weight information.
• The Federal Communications
Commission (FCC) and Canadian
Radio Telecommunications
Commission (CRTC) regulate the use
of mobile communications systems
that are equipped with radio
transmitters, for example, two-way
radios, telephones and theft alarms.
Any such equipment installed in your
vehicle should comply with Federal
Communications Commission (FCC)
and Canadian Radio
Telecommunications Commission
(CRTC) regulations and should be
installed only by an authorized dealer.
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Page 434 of 461

PROTECT YOURSELF FROM THE RISING
COST OF VEHICLE REPAIRS WITH A FORD
EXTENDED SERVICE PLAN.
SERVICE PLANS (U.S. Only)
More than 32 million Ford owners have
discovered the powerful protection of Ford
Extended Service Plan. It is the only
extended service plan backed by Ford
Motor Company, and provides peace of
mind protection beyond the New Vehicle
Limited Warranty coverage.
Ford ESP Can Quickly Pay for Itself
One service bill – the cost of parts and
labor – can easily exceed the price of your
Ford Extended Service Plan. With Ford ESP
you minimize your risk for unexpected
repair bills and rising repair costs.
Up to 1,000+ Covered Vehicle
Components
There are four Extended Service Plans with
different levels of coverage. Ask your
authorized dealer for details.
1. PremiumCARE - Our most comprehensive coverage. With over
1,000 covered components, this plan
is so complete that we generally only
discuss what
’s not covered.
2. ExtraCARE - Covers 113 components, and includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical components.
Ford Extended Service Plan is honored by
all authorized Ford dealers in the U.S. and
Canada. It is the only extended service plan
authorized and backed by Ford Motor
Company. That means you get:
•
Reliable, quality service at any Ford or
Lincoln dealership
• Repairs performed by factory trained
technicians, using genuine parts
Rental Car Reimbursement
1st day Rental Benefit
You take advantage of replacement
transportation if your vehicle is at your
authorized dealer for same day covered
repairs.
Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including bumper to bumper
warranty repairs, and Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,
including:
• Towing, flat-tire change and battery
jump starts
• Out of fuel and lock-out assistance.
• Travel expense reimbursement for
lodging, meals and rental car.
• Destination assistance for taxi, shuttle,
rental car coverage and emergency
transportation.
Transferable Coverage
If you sell your vehicle before your Ford
Extended Service Plan coverage expires,
you can transfer any remaining coverage
to the new owner. Whenever you sell your
vehicle, prospective buyers may have a
higher degree of confidence that vehicle
was properly maintained with Ford ESP,
thereby improving resale value.
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Avoid the Rising Cost of Properly
Maintaining Your Vehicle!
Ford Extended Service Plan also offers a
Premium Maintenance Plan that covers all
scheduled maintenance, and selected
wear items. The coverage is prepaid, so
you never have to worry about affording
your vehicle
’s maintenance. It covers
regular checkups, routine inspections,
preventive care and replacement of select
items that require periodic attention for
normal wear:
• Windshield wiper blades.
• Spark plugs (except in California).
• The clutch disc.
• Brake pads and linings.
• Shock absorbers.
• Belts and hoses.
• Diesel exhaust fluid replenishment.
Interest Free Finance Options
Available
Take advantage of our interest free
installment payment plan. Just a 10%
down payment will provide you with an
affordable, no interest, no fee payment
program allowing you all the security and
benefits Ford ESP has to offer while paying
over time. You are pre-approved with no
credit checks, no hassles! To learn more,
call our Ford ESP specialists at
800-367-3377.
Ford ESP
P.O. Box 8072
Royal Oak, MI 48068-0039 SERVICE PLANS (CANADA ONLY)
You can get more protection for your
vehicle by purchasing a Ford Extended
Service Plan. Ford Extended Service Plan
is the only service contract backed by Ford
Motor Company of Canada, Limited.
Depending on the plan you purchase, Ford
Extended Service Plan provides benefits
such as:
•
Rental reimbursement.
• Coverage for certain maintenance and
wear items.
• Protection against repair costs after
your New Vehicle Limited Warranty
Coverage expires.
• Roadside Assistance benefits.
There are several Ford Extended Service
Plans available in various time, distance
and deductible combinations. Each plan
is tailored to fit your own driving needs,
including reimbursement for towing and
rental. When you purchase Ford Extended
Service Plan, you receive added
peace-of-mind protection throughout
Canada and the United States, provided
by a network of participating authorized
Ford Motor Company dealers.
Note: Repairs performed outside of Canada
and the United States are not eligible for
Ford Extended Service Plan coverage.
This information is subject to change. For
more information, visit your local Ford of
Canada dealer or www.ford.ca to find the
Ford Extended Service Plan that is right for
you.
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Page 439 of 461

NORMAL SCHEDULED
MAINTENANCE
Intelligent Oil-Life Monitor®
(Vehicles with a 3.2L, 3.5L and 3.7L
Engine)
Your vehicle is equipped with an Intelligent
Oil-Life Monitor that determines when you
should change the engine oil based on how
your vehicle is used. By using several
important factors in its calculations, the
monitor helps reduce the cost of owning
your vehicle and reduces environmental
waste at the same time.
The following table provides examples of
vehicle use and its impact on oil change
intervals. It is a guideline only. Actual oil
change intervals depend on several factors
and generally decrease with severity of
use.When to expect the oil change message
Vehicle use and example
Interval
Normal
7500-10000 miles
(12000-16000 km) Normal commuting with highway driving.
No, or moderate, load or towing.
Flat to moderately hilly roads.
No extended idling.
Severe
5000-7499 miles
(8000-11999 km) Moderate to heavy load or towing.
Mountainous or off-road conditions.
Extended idling.
Extended hot or cold operation.
Extreme
3000-4999 miles
(4800-7999 km) Maximum load or towing.
Extreme hot or cold operation.
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