reset FORD TRANSIT CONNECT 2013 1.G Owner's Manual

Advanced Menu Options
This menu allows you to access settings such as prompts, language,
performing a master reset as well as returning to factory defaults.
1. Press AUX and then MENU to access the Media Menu.
2. Scroll until System Settings appears and select OK.
3. Scroll until Advanced appears.
4. Press OK and then scroll to select from the following:
When you select: You can:
PromptsHave SYNC guide you via questions, helpful
hints or ask you for a specific action.
1. Press OK to select and scroll to select
between on or off.
2. Press OK when the desired selection
appears in the display. SYNC takes you back
to the Advanced menu.
LanguagesChoose from English, Francais and Espanol.
The displays and prompts are in the selected
language.
1. Press OK to select and then scroll through
the languages.
2. Press OK when the desired selection
appears in the display.
3. If you change the language setting, the
display indicates that the system is updating.
When complete, SYNC takes you back to the
Advanced menu.
Factory DefaultsReturn to the factory default settings.
This selection does not erase your indexed
information (phonebook, call history, text
messages and paired devices).
1. Press OK to select and then press OK again
when Restore Defaults? appears in the display.
2. Press OK to confirm.
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When you select: You can:
Master ResetCompletely erase all information stored on
SYNC (all phonebook, call history, text
messages and all paired devices) and return
to the factory default settings.
ApplicationDownload new software applications
(if available) and then load the desired
applications through your USB port.
See the web site for more information.
ReturnExit the current menu.
TROUBLESHOOTING
Your SYNC system is easy to use. However, should questions arise, see
the tables below.
Use the website at any time to check your phone’s compatibility,
register your account and set preferences as well as access a
customer representative via an online chat (during certain hours).
Visit www.SYNCMyRide.com, www.SYNCMyRide.ca or
www.syncmaroute.ca for more information.
Phone Issues
Issue Possible
Cause(s)Possible Solution(s)
Excessive
background noise
during a phone
call.The audio control
settings on your
phone may be
affecting SYNC
performance.Review your phone’s user guide
regarding audio adjustments.
During a call, I
can hear the other
person but they
cannot hear me.Possible phone
malfunction.Try turning off the device,
resetting the device, removing
the device’s battery, then trying
again.
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Phone Issues
Issue Possible
Cause(s)Possible Solution(s)
SYNC is not able
to download my
phonebook.•Thisisa
phone-dependent
feature, OR
•Possible phone
malfunction.•Go to the website to review
your phone’s compatibility.
•Try turning off the device,
resetting the device or removing
the device’s battery, then trying
again.
•Try pushing your phonebook
contacts to SYNC by using the
Add Contacts feature.
•Use the SYNCmyphone
feature available on the website.
The system says
Phonebook
Downloaded but
my phonebook in
SYNC is empty or
is missing
contacts.Limitations on
your phone’s
capability.•Try pushing your phonebook
contacts to SYNC by using the
Add Contacts feature.
•If the missing contacts are
stored on your SIM card, try
moving them to the device
memory.
•Remove any pictures or
special ring tones associated
with the missing contact.
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Phone Issues
Issue Possible
Cause(s)Possible Solution(s)
I am having
trouble
connecting my
phone to SYNC.•Thisisa
phone-dependent
feature, OR
•Possible phone
malfunction.•Go to the website to review
your phone’s compatibility.
•Try turning off the device,
resetting the device or removing
the device’s battery, then trying
again.
•Try deleting your device from
SYNC, deleting SYNC from your
device and trying again.
•Check the security and auto
accept/prompt always settings
relative to the SYNC Bluetooth
connection on your phone.
•Update your device’s software
firmware.
•Turn off the Auto phonebook
download setting.
Text messaging is
not working on
SYNC.•Thisisa
phone-dependent
feature, OR
•Possible phone
malfunction.•Go to the website to review
your phone’s compatibility.
•Try turning off the device,
resetting the device or removing
the device’s battery, then trying
again.
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USB/Media Issues
Issue Possible
Cause(s)Possible Solution(s)
I am having
trouble
connecting my
device.Possible device
malfunction.•Try turning off the device,
resetting the device or removing
the device’s battery, then trying
again.
•Make sure you are using the
manufacturer’s cable.
•Make sure the USB cable is
properly inserted into the device
and the vehicle’s USB port.
•Make sure that the device
does not have an auto-install
program or active security
settings.
SYNC does not
recognize my
device when I
turn on the car.This is a device
limitation.Make sure you are not leaving
the device in your vehicle
during very hot or cold
temperatures.
Bluetooth audio
does not stream.•Thisisa
phone-dependent
feature, OR
•The device is
not connected.Make sure the device is
connected to SYNC and that you
have pressed play on your
device.
SYNC does not
recognize music
that is on my
device.•Your music files
may not contain
the proper artist,
song title, album
or genre
information, OR
•The file may be
corrupted, OR
•The song may
have copyright
protection which
does not allow it
to play.•Make sure that all song details
are populated.
•Some devices require you to
change the USB settings from
mass storage to MTP class.
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A
ABS (see Brakes) .....................125
Accessing call history/phone
book during active call .............278
Accessing your media menu
features ......................................293
Accessing your phone menu
features ......................................280
Active call menu options .........278
Advanced menu options ...287, 300
Advanced menu options
(prompts, languages, defaults,
master reset, installing
applications) ..............................287
Airbag supplemental restraint
system ..........................................46
and child safety seats ..............47
description ................................46
disposal ......................................54
driver airbag ..............................46
passenger airbag .......................46
side airbag ...........................46, 51
Air cleaner filter ...............188, 246
Air conditioning ..........................94
manual heating and air
conditioning system .................94
Air filter .....................................188
Ambulance packages ..................14
Antifreeze (see Engine
coolant) .....................................177
Anti-lock brake system
(see Brakes) ..............................125
Anti-theft system ........................62
arming the system ....................62
Audio system
Single CD ............................88–89Audio system (see Radio) ...88–89
Automatic transaxle
fluid, adding ............................181
fluid, checking ........................181
fluid, refill capacities ..............244
fluid, specification ..................244
Automatic transmission
driving an automatic
overdrive .................................121
fluid, adding ............................181
fluid, checking ........................181
fluid, refill capacities ..............244
fluid, specification ..................244
Auxiliary input jack (Line in) ....91
Auxiliary powerpoint ................106
B
Battery .......................................185
acid, treating emergencies .....185
how to service ........................185
jumping a disabled battery ....151
maintenance-free ....................185
replacement, specifications ...246
servicing ..................................185
Booster seats ...............................21
Brakelamp
bulb replacement ....................195
Brakes ........................................125
anti-lock ...................................125
anti-lock brake system (ABS)
warning light ...........................125
brake warning light ................125
fluid, checking and adding ....184
fluid, refill capacities ..............244
fluid, specifications .................244
lubricant specifications ..........244
parking ....................................126
shift interlock ..........................123
Bulbs ..........................191, 198, 200
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Engine compartment -
opening ......................................175
Engine oil
checking and adding ......176–177
dipstick ....................................176
filter, specifications ................246
refill capacities ........................244
specifications ..........................244
Event data recording ..................10
Exhaust fumes ..........................110
F
Fail safe cooling ........................180
Flexible Fuel Vehicle (FFV) ....112
Floor mats .................................147
Fluid capacities .........................244
Fog lamps ..............................71–72
Fuel
cap ...........................................115
capacity ...................................244
choosing the right fuel ...........113
filler funnel .............................114
filling your vehicle with fuel ..115
filter, specifications ........184, 246
fuel pump shut-off ..................151
octane rating ...................113, 243
quality ......................................113
running out of fuel .................114
safety information relating to
automotive fuels .....................112
Fuel and distance computer ......85
to empty indicator ....................85
trip distance ..............................85
trip/reset button .......................85
Fuel - flex fuel vehicle (FFV)...112
Fuses ..................................163–164G
Gas cap (see Fuel cap) ............115
Gauges .........................................78
odometer ...................................85
trip odometer ............................85
H
Hazard flashers .........................150
Headlamps ...........................70, 191
aiming ......................................189
bulb specifications ..................200
checking alignment ................189
flash to pass ..............................70
high beam .................................70
replacing bulbs .......................191
turning on and off ....................70
Head restraints .........................100
Heating ........................................94
Hood ..................................173, 175
I
Ignition ...............................109, 243
Illuminated visor mirror .............77
Inspection/maintenance (I/M)
testing ........................................119
Instrument panel
cleaning ...................................205
cluster ........................................79
J
Jack ............................................235
positioning ...............................235
storage .....................................235
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