radio FORD TRANSIT CONNECT 2015 2.G Service Manual
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Page 345 of 428
SIRIUS Satellite Radio Reception Factors and Troubleshooting
Potential reception issues
For optimal reception performance, keep the antenna clear
of snow and ice build-up and keep luggage and other
materials as far away from the antenna as possible.
Antenna obstructions
Hills, mountains, tall buildings, bridges, tunnels, freeway
overpasses, parking garages, dense tree foliage and thunder-
storms can interfere with your reception.
Terrain
When you pass a ground-based broadcast-repeating tower,
a stronger signal may overtake a weaker one and the audio
system may mute.
Station overload
Your display may show ACQUIRING... to indicate the interfer-
ence and the audio system may mute.
Satellite radio signal
interference Troubleshooting tips
Action
Cause
Message
No action required. This
message should disappear
shortly.
Radio requires more than two
seconds to produce audio for
the selected channel.
Acquiring…
If this message does not clear
shortly, or with an ignition key
cycle, your receiver may have
a fault. See an authorized
dealer for service.
There is an internal module or
system failure present.
Satellite antenna fault
SIRIUS system failure
Tune to another channel or
choose another preset.
The channel is no longer avail-
able.
Invalid Channel
Contact SIRIUS at 1-888-539-
7474 to subscribe to the
channel, or tune to another
channel.
Your subscription does not
include this channel.
Unsubscribed Channel
The signal is blocked. When
you move into an open area,
the signal should return.
The signal is lost from the
SIRIUS satellite or SIRIUS
tower to your vehicle antenna.
No Signal
No action required. The
process may take up to three
minutes.
Update of channel program-
ming in progress.
Updating…
342
Transit Connect (CHC) Canada/United States of America, enUSA, First Printing MyFord Touch
™
Page 346 of 428
Troubleshooting tips
Action
Cause
Message
Contact SIRIUS at 1-888-539-
7474 to resolve subscription
issues.
Your satellite service is no
longer available.
Questions? Call
1-888-539-7474
Use the channel guide to turn
off the Lock or Skip function on
that station.
All the channels in the selected
category are either skipped or
locked.
None found
Check Channel Guide
No action required.
SIRIUS has updated the chan-
nels available for your vehicle.
Subscription Updated
SIRIUS Satellite Radio Voice
Commands The following table provides the
available SIRUIS voice
commands.
Press the voice button and when
prompted say: Voice command
(Sirius [satellite radio | radio] | sat |
satellite radio)
Then any of the following:
[tune [to]] [Sirius]
[tune [to]] SAT preset <1-10>
[tune [to]] SAT
[tune [to]] SAT 1
[tune [to]] SAT 1 preset <1-10>
[tune [to]] SAT 2
[tune [to]] SAT 2 preset <1-10>
[tune [to]] SAT 3
[tune [to]] SAT 3 preset <1-10> Voice command
[tune [to]] [Sirius] [channel] <0-
223>
[[Sirius] [radio | satellite radio] | sat]
off
([Sirius | satellite radio | Sirius
[satellite] radio | sat] on | play) *
[tune [to]] [Sirius] sports (game |
games)
[Sirius [satellite radio | radio] | sat]
help
* If you have said, sports game, see the
following Sports game chart.
Sports Game Voice command
[tune [to] [the]]
[tune [to] [the]]
[tune [to] [the]]
Help
343
Transit Connect (CHC) Canada/United States of America, enUSA, First Printing MyFord Touch
™E142599
Page 355 of 428
Pairing Your Cell Phone for the
First Time
WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any handheld device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. The first thing you must do to use the
phone features of SYNC is to pair your
Bluetooth-enabled cell phone with SYNC.
This allows you to use your cell phone in a
hands-free manner.
Note:
Put the transmission in position P.
Turn on your vehicle ignition and the radio.
Touch the upper left corner of the touchscreen: Action and Description
Message
Add phone Follow the on-screen instructions.
Find SYNC Begin the
Pairing Process fromyour
Device and PIN Option
will Appear. Make sure that Bluetooth is set to On
and that your cell phone
is in the correct mode. See your cell phone ’s manual if
necessary.
Select
SYNC and a six-digit PIN appears on your device.
If you are prompted to enter a PIN on your device, it does not
support Secure Simple Pairing. To pair, enter the PIN
displayed on the touchscreen. Skip the next step.
When prompted on your cell phone ’s display, confirm that
the PIN provided by SYNC matches the PIN displayed on your
cell phone.
The display indicates when the pairing is successful.
SYNC may prompt you with more cell phone options. For
more information on your cell phone's capability, see your
cell phone's manual and visit the website.
Pairing Subsequent Cell Phones
Note: Move the gearshift lever to park (
P).
Switch your vehicle ignition and the radio
on. Make sure that Bluetooth is set to
On and
that your cell phone is in the correct mode.
See your device's manual if necessary.
352
Transit Connect (CHC) Canada/United States of America, enUSA, First Printing MyFord Touch
™
Page 384 of 428
For maximum vehicle performance, keep
the following information in mind when
adding accessories or equipment to your
vehicle:
•
When adding accessories, equipment,
passengers and luggage to your
vehicle, do not exceed the total weight
capacity of the vehicle or of the front
or rear axle (GVWR or GAWR as
indicated on the Safety Compliance
Certification label). Ask an authorized
dealer for specific weight information.
• The Federal Communications
Commission (FCC) and Canadian
Radio Telecommunications
Commission (CRTC) regulate the use
of mobile communications systems
that are equipped with radio
transmitters, for example, two-way
radios, telephones and theft alarms.
Any such equipment installed in your
vehicle should comply with Federal
Communications Commission (FCC)
and Canadian Radio
Telecommunications Commission
(CRTC) regulations and should be
installed only by an authorized dealer.
• Mobile communications systems may
harm the operation of your vehicle,
particularly if their manufacturer did
not design them specifically for
automotive use.
• If you or an authorized Ford dealer add
any non-Ford custom electrical or
electronic accessories or components
to your vehicle, you may adversely
affect battery performance and
durability, and may adversely affect
the performance of other electrical
systems in the vehicle.
381
Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Accessories
Page 399 of 428
THE GRACENOTE SOFTWARE, EACH ITEM
OF GRACENOTE DATA AND THE
GRACENOTE CONTENT ARE LICENSED
TO YOU "AS IS". NEITHER GRACENOTE
MAKES ANY REPRESENTATIONS OR
WARRANTIES, EXPRESS OR IMPLIED,
REGARDING THE ACCURACY OF ANY
GRACENOTE DATA FROM THE
GRACENOTE SERVERS OR GRACENOTE
CONTENT. GRACENOTE COLLECTIVELY
AND SEPARATELY RESERVE THE RIGHT
TO DELETE DATA AND/OR CONTENT
FROM THE COMPANIES' RESPECTIVE
SERVERS OR, IN THE CASE OF
GRACENOTE, CHANGE DATA
CATEGORIES FOR ANY CAUSE THAT
GRACENOTE DEEMS SUFFICIENT. NO
WARRANTY IS MADE THAT EITHER
GRACENOTE CONTENT OR THE
GRACENOTE SOFTWARE OR
GRACENOTE SERVERS ARE ERROR-FREE
OR THAT THE FUNCTIONING OF THE
GRACENOTE SOFTWARE OR
GRACENOTE SERVERS WILL BE
UNINTERRUPTED. GRACENOTE IS NOT
OBLIGATED TO PROVIDE YOU WITH ANY
ENHANCED OR ADDITIONAL DATA TYPES
THAT GRACENOTE MAY CHOOSE TO
PROVIDE IN THE FUTURE AND IS FREE
TO DISCONTINUE ITS ONLINE SERVICES
AT ANY TIME. GRACENOTE DISCLAIM ALL
WARRANTIES EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO,
IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, TITLE, AND
NON-INFRINGEMENT. NEITHER
GRACENOTE WARRANTS THE RESULTS
THAT WILL BE OBTAINED BY YOUR USE
OF THE GRACENOTE SOFTWARE OR ANY
GRACENOTE SERVER. IN NO CASE WILL
GRACENOTE BE LIABLE FOR ANY
CONSEQUENTIAL OR INCIDENTAL
DAMAGES OR FOR ANY LOST PROFITS
OR LOST REVENUES FOR ANY REASON
WHATSOEVER.
© Gracenote 2007.
Vehicle with SYNC only
FCC ID: KMHSG1P1
IC: 1422A-SG1P1
Vehicle with SYNC and MyFord Touch
or MyLincoln Touch
FCC ID: KMHSYNCG2
IC: 1422A-SYNCG2
This device complies with Part 15 of the
FCC Rules and with RSS-210 of Industry
Canada. Operation is subject to the
following two conditions: (1) This device
may not cause harmful interference, and
(2) this device must accept any
interference received, including
interference that may cause undesired
operation.
WARNING
Changes or modifications not
expressively approved by the party
responsible for compliance could
void the user's authority to operate the
equipment. The term "IC" before the radio
certification number only signifies that
Industry Canada technical specifications
were met. The antenna used for this transmitter must
not be co-located or operating in
conjunction with any other antenna or
transmitter.
396
Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Appendices
Page 418 of 428
A
A/C
See: Climate Control........................................... 95
About This Manual...........................................7
ABS See: Brakes............................................................ 129
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................. 129
Accessories...................................................380 Exterior Style....................................................... 380
Interior Style........................................................ 380
Lifestyle................................................................. 380
Peace of Mind..................................................... 380
Accessories See: Replacement Parts
Recommendation............................................. 11
Adjusting the Headlamps.........................196 Horizontal Aim Adjustment............................ 197
Vertical Aim Adjustment................................. 196
Adjusting the Steering Wheel....................61
Airbag Disposal
..............................................46
Air Conditioning See: Climate Control........................................... 95
Air Vents............................................................95 Center Air Vents.................................................... 95
Side Air Vents........................................................ 96
Appendices....................................................382
At a Glance
........................................................13
Audible Warnings and Indicators.............82 Automatic Transmission Warning
Chime.................................................................. 83
Headlamps On Warning Chime...................... 82
Key in Ignition Warning Chime........................ 82
Parking Brake On Warning Chime.................. 82
Audio Control....................................................61
Audio Input Jack
...........................................265
Audio System.................................................251 General Information - United States of
America............................................................. 251
Audio Troubleshooting..............................266
Audio Unit - Vehicles With: AM/FM/CD/ SYNC/Satellite Radio.............................258
Audio Unit - Vehicles With: AM/FM/CD/ SYNC
.............................................................256 Audio Unit - Vehicles With: AM/
FM
...................................................................252
AUX Button.......................................................... 255
Clock Button........................................................ 254
Frequency Band Buttons................................ 254
Menu Button........................................................ 255
Sound Button...................................................... 254
Station Preset Buttons.................................... 254
Station Tuning Buttons................................... 254
Audio Unit - Vehicles With: Premium AM/FM/CD
..................................................255
Autolamps........................................................68
Windshield Wiper Activated
Headlamps........................................................ 68
Automatic Climate Control........................97 Mono Mode............................................................ 99
Switching Mono Mode Back On..................... 99
Switching Mono Mode Off............................... 99
Temperature Control.......................................... 98
Automatic Transmission
............................126
Brake-Shift Interlock.......................................... 127
If Your Vehicle Gets Stuck In Mud or Snow................................................................... 128
SelectShift Automatic® Transmission................................................... 126
Understanding the Positions of Your Automatic Transmission............................. 126
Automatic Transmission Fluid Check
..............................................................192
Autowipers.......................................................64
Auxiliary Power Points.................................113 12 Volt DC Power Point...................................... 113
B
Bonnet Lock See: Opening and Closing the Hood...........185
Booster Seats..................................................25 Types of Booster Seats...................................... 26
Brake Fluid Check.........................................192
Brakes...............................................................129 General Information.......................................... 129
Breaking-In.....................................................160
Bulb Specification Chart...........................202
C
Cabin Air Filter...............................................102
415
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Page 419 of 428
California Proposition 65..............................11
Capacities and Specifications................246
Cargo Nets.......................................................142
Installing the Net................................................. 142
Removing the Net............................................... 143
Car Wash See: Cleaning the Exterior.................................211
Center Console...............................................114
Changing a Bulb............................................197 Central High Mounted Brake Lamp...........200
Front Fog Lamps............................................... 200
Headlamp............................................................. 198
Interior Lamps...................................................... 201
License Plate Lamp........................................... 201
Rear Lamps......................................................... 200
Side Direction Indicator................................... 199
Changing a Fuse...........................................184
Fuses....................................................................... 184
Changing a Road Wheel
...........................239
Changing a Road Wheel.................................. 241
Dissimilar Spare Wheel and Tire Assembly Information..................................................... 240
Stowing the Flat or Spare Tire...................... 243
Changing the 12V Battery..........................193
Changing the Engine Air Filter................204 2.5L Engine........................................................... 205
EcoBoost Engines............................................. 204
Changing the Wiper Blades......................194 Changing the Front Wiper Blades................195
Rear Window Wiper Blades............................ 195
Checking MyKey System Status...............52
Checking the Wiper Blades......................194
Child Restraint and Safety Belt Maintenance
.................................................36
Child Safety.......................................................18
General Information............................................. 18
Child Safety Locks
.........................................29
Left-Hand Side...................................................... 29
Right-Hand Side................................................... 29
Child Seat Positioning...................................27
Cigar Lighter
.....................................................113
Cleaning Leather Seats..............................214
Cleaning Products
.........................................211
Cleaning the Alloy Wheels........................215
Cleaning the Engine.....................................212 Cleaning the Exterior....................................211
Exterior Chrome Parts........................................ 211
Exterior Plastic Parts.......................................... 212
Stripes or Graphics............................................. 212
Underbody............................................................. 212
Cleaning the Instrument Panel and Instrument Cluster Lens..........................213
Cleaning the Interior....................................213
Cleaning the Windows and Wiper Blades
............................................................213
Clearing All MyKeys........................................51
Climate............................................................368 Climate Control Voice Commands.............369
Climate Control
..............................................95
Principle of Operation........................................ 95
Clock...................................................................88 Type 1........................................................................\
88
Type 2....................................................................... 88
Cold Weather Precautions.........................161
Coolant Check See: Engine Coolant Check............................ 190
Cornering Lamps............................................70
Crash Sensors and Airbag Indicator
........45
Creating a MyKey...........................................50
Programming/Changing Configurable
Settings............................................................... 50
Cruise Control
..................................................62
Principle of Operation....................................... 139
Cruise control See: Using Cruise Control................................ 139
Cup Holders
.....................................................114
Customer Assistance.................................168
D
Data Recording
..................................................9
Event Data Recording........................................... 9
Service Data Recording........................................ 9
Daytime Running Lamps............................69 Type 1 - Conventional
(Non-Configurable)....................................... 69
Type 2 - Configurable......................................... 69
Digital Radio
..................................................260
HD Radio Reception and Station
Troubleshooting............................................. 261
Direction Indicators
.........................................71
416
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Driver and Passenger Airbags...................39
Children and Airbags.......................................... 39
Proper Driver and Front Passenger Seating Adjustment........................................................ 39
Driving Aids.....................................................140
Driving Hints...................................................160
Driving Through Water.................................161
DRL See: Daytime Running Lamps......................... 69
E
Economical Driving
.....................................160
Emission Control System...........................123 On-Board Diagnostics (OBD-II).................... 124
Readiness for Inspection/Maintenance (I/M) Testing.................................................... 125
End User License Agreement..................382 SYNC End User License Agreement
(EULA).............................................................. 382
Engine Block Heater
......................................117
Using the Engine Block Heater........................ 117
Engine Coolant Check
................................190
Adding Engine Coolant...................................... 191
Checking the Engine Coolant........................ 190
Recycled Engine Coolant................................. 192
Severe Climates.................................................. 192
Engine Immobilizer See: Passive Anti-Theft System..................... 59
Engine Oil Check
..........................................189
Adding Engine Oil............................................... 189
Engine Oil Dipstick - 1.6L EcoBoost™
..................................................189
Engine Oil Dipstick - 2.5L..........................189
Engine Specifications - 1.6L EcoBoost™.................................................246
Drivebelt Routing............................................... 246
Engine Specifications - 2.5L....................246 Drivebelt Routing................................................ 247Entertainment...............................................333
AM/FM Radio...................................................... 334
Bluetooth Audio................................................. 350
Browsing Device Content................................ 333
CD........................................................................\
.... 344
SD Card Slot and USB Port........................... 345
SIRIUS® Satellite Radio (If Activated)........................................................ 339
Supported Media Players, Formats and Metadata Information................................ 350
Essential Towing Checks
...........................155
Before Towing a Trailer..................................... 156
Hitches.................................................................... 155
Launching or Retrieving a Boat or Personal Watercraft......................................................... 157
Safety Chains....................................................... 155
Trailer Brakes........................................................ 156
Trailer Lamps....................................................... 156
Trailer Towing Connector................................. 155
When Towing a Trailer...................................... 156
Event Data Recording See: Data Recording.............................................. 9
Export Unique Options
..................................12
Extended Service Plan (ESP).................397 SERVICE PLANS (CANADA ONLY)............398
SERVICE PLANS (U.S. Only)......................... 397
Exterior Mirrors
................................................76
Fold Away Exterior Mirrors................................ 76
Power Exterior Mirrors......................................... 76
F
Fastening the Safety Belts...........................31 Safety Belt Extension Assembly..................... 33
Safety Belt Locking Modes............................... 32
Using Safety Belts During Pregnancy............31
Floor Mats........................................................161
Fog Lamps - Front See: Front Fog Lamps........................................ 70
Ford Credit
..........................................................11
(U.S. Only)................................................................. 11
Front Exterior Overview
................................13
Front Fog Lamps............................................70
Front Passenger Sensing System............40
Fuel and Refueling
........................................119
Fuel Consumption........................................123
Calculating Fuel Economy............................... 123
Filling the Tank..................................................... 123
417
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Fuel Quality....................................................120
Choosing the Right Fuel................................... 120
Octane Recommendations............................ 120
Fuel Shutoff
...................................................164
Fuse Box Locations......................................174 Engine Compartment Fuse Box.................... 174
Luggage Compartment Fuse Box.................174
Passenger Compartment Fuse Box.............174
Fuses..................................................................174
Fuse Specification Chart............................175 Cargo Compartment Fuse Box...................... 181
Engine Compartment Fuse Box.................... 175
Passenger Compartment Fuse Box.............179
G
Gauges................................................................79 Engine Coolant Temperature Gauge.............79
Fuel Gauge............................................................. 80
Information Display............................................. 79
General Information on Radio Frequencies...................................................47
General Maintenance Information.......399 Multi-Point Inspection...................................... 401
Owner Checks and Services......................... 400
Protecting Your Investment.......................... 399
Why Maintain Your Vehicle?......................... 399
Why Maintain Your Vehicle at Your Dealership?..................................................... 399
Getting Assistance Outside the U.S. and Canada............................................................171
Getting the Services You Need...............168 Away From Home.............................................. 168
Global Opening and Closing
......................75
Global Closing........................................................ 75
Global Opening..................................................... 75
H
Handbrake See: Parking Brake..............................................129
Hazard Warning Flashers
..........................164
Headlamp Exit Delay....................................69
Head Restraints............................................103 Adjusting the Head Restraint........................ 104
Heated Seats....................................................111 Heated Windows and Mirrors...................101
Heated Exterior Mirrors..................................... 102
Heated Rear Window........................................ 102
Heated Windshield............................................ 102
Heating See: Climate Control........................................... 95
Hill Start Assist..............................................130 Using Hill Start Assist....................................... 130
Hints on Controlling the Interior Climate...........................................................99
Cooling the Interior Quickly.............................. 99
General Hints......................................................... 99
Heating the Interior Quickly............................. 99
Maximum Cooling Performance in Instrument Panel or Instrument Panel
and Footwell Positions............................... 100
Recommended Settings for Cooling .........100
Recommended Settings for Heating...........99
Side Window Defogging in Cold Weather............................................................ 100
Vehicle Stationary for Extended Periods During Extreme High Ambient
Temperatures................................................. 100
Hints on Driving With Anti-Lock Brakes............................................................129
Hood Lock See: Opening and Closing the Hood...........185
I
Ignition Switch................................................115
In California (U.S. Only).............................169
Information Display Control.......................63
Information Displays
....................................84
General Information........................................... 84
Information....................................................358 911 Assist............................................................... 364
Alerts...................................................................... 364
Calendar............................................................... 364
Sirius Travel Link................................................ 362
SYNC Services (If Equipped, United States Only).................................................................. 359
Vehicle Health Report..................................... 366
Information Messages
.................................89
418
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Rear Seats.......................................................107
Vehicles With Five Seats.................................. 107
Vehicles With Seven Seats............................. 109
Rear Under Floor Storage...........................141 Adjustable Load Floor........................................ 141
Passenger Compartment Floor...................... 141
Rear View Camera........................................137 Switching the Rear View Camera Off.........138
Switching the Rear View Camera On..........137
Using the Display................................................. 137
Vehicles With Parking Aid............................... 138
Rear View Camera See: Rear View Camera.................................... 137
Rear Window Wiper and Washers...........65 Rear Window Washer......................................... 66
Rear Window Wiper............................................ 65
Recommended Towing Weights............153
Calculating the Maximum Loaded Trailer
Weight................................................................ 154
Reduced Engine Performance
................160
Refueling...........................................................121 Easy Fuel ™ Capless Fuel System.................122
Remote Control...............................................47 Car Finder................................................................ 48
Integrated Keyhead Transmitter..................... 47
Programming a New Remote Control..........47
Replacing the Battery......................................... 48
Reprogramming the Unlocking Function.............................................................. 48
Repairing Minor Paint Damage................215
Replacement Parts Recommendation.........................................11
Collision Repairs..................................................... 11
Scheduled Maintenance and Mechanical Repairs................................................................... 11
Warranty on Replacement Parts..................... 12
Replacing a Lost Key or Remote Control............................................................48
Reporting Safety Defects (Canada Only)...............................................................173
Reporting Safety Defects (U.S. Only)
................................................................172 Roadside Assistance
...................................163
Vehicles Sold in Canada: Getting Roadside
Assistance........................................................ 163
Vehicles Sold in Canada: Using Roadside Assistance........................................................ 163
Vehicles Sold in the United States: Getting Roadside Assistance.................................... 163
Vehicles Sold in the United States: Using Roadside Assistance.................................... 163
Roadside Emergencies...............................163
Roof Racks and Load Carriers
.................143
Maximum Load Weights.................................. 143
Running-In See: Breaking-In................................................. 160
Running Out of Fuel....................................120 Refilling With a Portable Fuel
Container.......................................................... 120
S
Safety Belt Height Adjustment.................33
Safety Belt Minder.........................................34 Belt-Minder™........................................................ 34
Safety Belts......................................................30 Principle of Operation........................................ 30
Safety Belt Warning Lamp and Indicator Chime..............................................................34
Conditions of operation..................................... 34
Safety Canopy ™
............................................44
Safety Precautions........................................119
Satellite Radio..............................................262 Satellite Radio Electronic Serial Number
(ESN)................................................................ 263
Satellite Radio Reception Factors...............263
SIRIUS® Satellite Radio Service.................. 263
Troubleshooting................................................. 264
Scheduled Maintenance Record...........407
Scheduled Maintenance
..........................399
Seats.................................................................103
Security..............................................................59
Settings.............................................................321 Clock........................................................................\
321
Display.................................................................... 322
Settings.................................................................. 325
Sound..................................................................... 323
Vehicle.................................................................... 323
Side Airbags
.....................................................43
Sitting in the Correct Position..................103
421
Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Index