USB FORD TRANSIT CONNECT 2016 2.G Owner's Manual

AppLink issues
Possible solution(s)
Possible cause(s)
Issue
Unplug the USB cable from
the phone, wait a moment,
and plug the USB cable
back in to the phone. After a
few seconds, the app should
appear in SYNC's Mobile
Apps Menu. If not, "Force
Close" the application and
restart it.
The USB connection to
SYNC may need to be reset.
My iPhone phone is
connected, my app is
running, I restarted the app
but I still cannot find it on
SYNC.
Try increasing the Bluetooth
volume of the device by
using the device's volume
control buttons which are
most often found on the
side of the device.
The bluetooth volume on
the phone may be low.
I have an Android phone. I
found and started my media
app on SYNC, but there is no
sound or the sound is very
low.
Force close or uninstall the
apps you do not want SYNC
to find. If the app has a "Ford
SYNC" setting, disable that
setting in the app's settings
menu on the phone.
Some Android devices have
a limited number of
bluetooth ports apps can
use to connect. If you have
more AppLink apps on your
phone than the number of
availble Bluetooth ports, you
will not see all of your apps
listed in SYNC's mobile apps
menu.
I can only see some of the
AppLink apps running on my
phone listed in SYNC's
Mobile Apps Menu.
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Message
Calendar
Apps
Where Am I? ENTERTAINMENT
Press to select any of the following: Message
AM
FM
SIRIUS
CD
USB
BT Stereo
SD Card
Using the Audio Controls
Depending on your vehicle, it may also have the following controls: Action and Description
Controls
Switch the media features on or off.
Power
Adjust the volume of playing media.
Volume
Use as you normally would in media modes.
Tune
Eject a CD from the entertainment system.
Eject
Press this button to switch the display screen off. Press again,
or touch the screen to switch the display screen on.
Display
Touch the control repeatedly to switch between media
modes.
Source
Adjust the settings for:
Sound
Bass
Treble
Midrange
Set Balance and Fade
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To make adjustments using the voice
button, press the button and when
prompted, say:
Voice command
Display Settings
Uploading Photos for Your Home
Screen Wallpaper Note:
You cannot load photos directly from
your camera. You must access the photos
either from your USB mass storage device
or from an SD card.
Note: Photographs with extremely large
dimensions (such as 2048 x 1536) may not
be compatible and appear as a blank
(black) image on the display.
The system allows you to upload and view
up to 32 photos.
To access, press:
To upload your photos, select: Action and Description
Message
Press the settings icon.
Settings
Display
Follow the system prompts to upload your photographs.
Edit Wallpaper
Only the photograph(s), which meets the
following conditions will display:
• Compatible file formats are as follows:
JPG, GIF, PNG, BMP.
• Each file must be 1.5 MB or less.
• Recommended dimensions: 800 x 384.
Sound
To make adjustments using the
touchscreen, select: Message
Settings
Sound
Then select from the following:
Bass
Midrange
Treble Message
Set Balance and Fade
Occupancy Mode
Speed Compensated Volume
DSP
Note: Your vehicle may not have all of
these sound settings.
Vehicle
To make adjustments using the
touchscreen, select: Message
Settings
Vehicle
Then select from the following: *
Vehicle Health Report
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Action and Description
Message
If compatible with your phone, you can adjust your internet
data connection. Select to make your connection profile with
the personal area network or to turn off your connection. You
can also choose to adjust your settings or have the system
always connect, never connect when roaming, or query on
connect. Press ? for more information.
Internet Data Connection
Access features, such as automatic phonebook download,
re-download your phonebook, add contacts from your phone
as well as delete or upload your phonebook.
Manage Phonebook
Have the system alert you when in Roaming mode.
Roaming Warning
Wireless & Internet
Your system has a Wi-Fi feature that
creates a wireless network within your
vehicle, thereby allowing other devices
(such as personal computers or phones)
in your vehicle to speak to each other,
share files or play games. Using this Wi-Fi feature, everyone in your vehicle can also
gain access the internet if you have a USB
mobile broadband connection inside your
vehicle, your phone supports personal area
networking and if you park outside a
wireless hotspot.
To make adjustments using the touchscreen, select: Action and Description
Menu Item
Press the settings icon.
Settings
Wireless & Internet
Then select from the following:
Wi-Fi Network (Client) Mode
Wi-Fi Settings
Turns the Wi-Fi feature on and off in your vehicle. Make sure
you switch it on for connectivity purposes.
Choose a Wireless Network
Allows you to use a previously stored wireless network. You
can categorize by alphabetical listing, priority and signal
strength. You can also choose to search for a network,
connect to a network, disconnect from a network, receive
more information, prioritize a network or delete a network.
Gateway (Access Point) Mode
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Action and Description
Menu Item
Makes SYNC an access point for a phone or a computer when
turned on. This forms the local area network within your
vehicle for things, such as game playing, file transfer and
internet browsing. Press ? for more information.
Gateway (Access Point) Settings
Allows you to view and change settings for using SYNC as
the internet gateway.
Gateway (Access Point) Devices List
Allows you to view recent connections to your Wi-Fi system.
Instead of using Wi-Fi, your system can also use a USB mobile
broadband connection to access the internet. (You must
switch on your mobile broadband device on your personal
computer before connecting it to the system.) This screen
allows you to set up what is your typical area for your USB
mobile broadband connection. (USB mobile broadband
settings may not display if the device is already on.) You can
select the following:
USB Mobile Broadband
Country
Carrier
Phone Number
User Name
Password
Shows you the currently paired devices as well as giving you
your typical Bluetooth options to connect, disconnect, set as
favorite, delete and add device. Bluetooth is a registered
trademark of the Bluetooth SIG.
Bluetooth Settings
Choose your connection methods and change them as
needed. You can select to change order and have the system
either always attempt to connect using a USB, mobile
broadband, or using Wi-Fi.
Prioritize Connection
Methods
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Message and Description
Message
AM
A
FM
B
SIRIUS
C
CD
D
USB
E
Touch this button to scroll down for more options, for example
SD Card and USB
F
These buttons change with the media mode you are in.
G
Radio memory presets.
H
Note: Some features may not be available in your area. Contact an authorized dealer for
more information.
You can access these options using the
touchscreen or voice commands. AM/FM Radio The following controls are
available for AM/FM radio
Action and Description
Item
Touch either tab to listen to the radio. To change between AM and FM
presets, just touch the AM or FM tab.
AM
FM
Save a station by pressing and holding one of the memory preset areas.
There is a brief mute while the radio saves the station. Sound returns
when finished.
Presets
Touch this button to turn HD Radio on. The light on the button illumin-
ates when the feature is on. HD Radio allows you to receive radio
broadcasts digitally, where available, providing free, crystal-clear sound.
See HD Radio information later in this chapter.
HD Radio
Touch this button to make adjustments to your audio settings.
Options
Touch this button to go to the next strong AM or FM radio station. The
light on the button illuminates when the feature is on.
Scan
Touch this button to manually enter the desired station number. Touch
Enter
when you are done.
Direct Tune
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To adjust the Sound Settings, select:
Menu Item
Options
Sound Settings
Then any of the following:
Bass
Midrange
Treble
Set Balance and Fade
Occupancy Mode
EQ Mode
Speed Compensated Volume
Note: Your vehicle may not have all these
sound settings.
CD Voice Commands If you are listening to a CD, press
the voice button on the steering
wheel controls. When prompted,
say any of the following commands. If you are not listening to a CD, press
the voice button and, after the tone,
say: Voice command
CD Player
When listening to a CD you can say
many commands. Following are a few
examples of what you can say. Voice command
Play
Pause
Next Track
Previous Track
Help
* This applies to WMA or MP3 files only.
SD Card Slot and USB Port
The SD card slot and USB port are located
in the Media Hub. See Media Hub (page
272).
SD Card
Note: Your SD card slot is spring-loaded.
To remove the SD card, press the card in
and the system ejects it. Do not attempt to
pull the card to remove it as this could cause
damage.
Note: The navigation system also uses this
card slot. See
Navigation (page 372).
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To access and play music from your device,
press the lower left corner of the
touchscreen.
SD logo is a trademark of SD-3C, LLC. USB Port To access and play music from your device,
press the lower left corner of the
touchscreen.
This feature allows you to plug in media
playing devices, memory sticks, flash drives
or thumb drives, and charge devices if they
support this feature.
Playing Music from Your Device
Note:
The system is capable of indexing up
to 30,000 songs. Insert your device and select:
Action and Description
Message
Once the system recognizes your USB or SD card you can then
select from the following options:
USB
SD Card
This feature replays the currently playing song or album.
Repeat
Touch this button to play music on the selected album or folder
in random order.
Shuffle
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You can also select:
Action and Description
Message
To hear how the system pronounces the current band and song.
This can be helpful when using voice commands to make sure
the system correctly plays your request.
What’
s Playing?
USB and SD Card Voice Commands Press the voice button and when prompted say:
Voice command
SD Card
USB
Then commands such as the following:
Browse
Next Track
Pause Say the name of what you would like to listen to such as a band, song, album or playlist.
Play
*
Play Artist ___
*
Play Song ___
Similar Music
Help
* ___ is a dynamic listing, meaning that it could be the name of anything, such as a group,
artist or song. For example you could say "Play artist The Beatles" or "Play song Penny
Lane".
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Supported Media Players, Formats
and Metadata Information
SYNC is capable of hosting nearly any
digital media player, including iPod,
Zune
™, plays from device players, and
most USB drives. Supported audio formats
include MP3, WMA, WAV and AAC.
It is also able to organize your indexed
media from your playing device by
metadata tags. Metadata tags, which are
descriptive software identifiers embedded
in the media files, provide information
about the file.
If your indexed media files contain no
information embedded in these metadata
tags, SYNC may classify the empty
metadata tags as unknown.
Bluetooth Audio
The system allows you to stream audio
over your vehicle's speakers from your
connected, Bluetooth-enabled cell phone. To access, press the lower left corner
on the touchscreen, then select:
Message
BT Stereo
Bluetooth Audio Voice Commands The voice system allows you to control
your media with a simple voice command.
For example to change songs, press the
voice button and follow the system
prompts.
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