FORD TRANSIT CONNECT 2020 Owners Manual

Message Center
See: Information Displays................................. 98
Mirrors See: Windows and Mirrors............................... 89
Mobile Communications Equipment.......15
Motorcraft Parts - 1.5L EcoBlue.............340
Motorcraft Parts - 2.0L Duratec-HE (MI4)/2.0L Flex Fuel................................341
Motorcraft Parts - 2.5L..............................342
MyKey Settings
...............................................59
Configurable Settings......................................... 59
Non-Configurable Settings.............................. 59
MyKey – Troubleshooting - Vehicles With: Push Button Start...........................64
What is an admin key?...................................... 64
Why can I not clear the MyKeys?................... 64
Why can I not create a MyKey?...................... 64
Why can I not program a MyKey?.................. 64
Why can I not start the engine with a MyKey?................................................................ 65
Why does the MyKey distance not accumulate?..................................................... 65
MyKey – Troubleshooting - Vehicles Without: Push Button Start....................64
What is an admin key?...................................... 64
Why can I not clear the MyKeys?................... 64
Why can I not create a MyKey?...................... 64
Why can I not program a MyKey?.................. 64
Why does the MyKey distance not accumulate?..................................................... 64
MyKey ™
.............................................................59
Principle of Operation........................................ 59
N
Navigation......................................................393 Changing the Format of the Map................395
Live Traffic............................................................ 397
Michelin Travel Guide....................................... 397
Navigation Map Updates................................ 397
Route Guidance................................................. 395
Setting a Destination....................................... 394
Zoom...................................................................... 395
Network Connectivity................................362 Connecting the Vehicle to a Mobile
Network............................................................ 362
Network Connectivity – Troubleshooting........................................363 Normal Scheduled Maintenance
...........431
Intelligent Oil-Life Monitor™......................... 431
Maintenance Intervals..................................... 432
O
Oil Change Indicator Reset.......................277 Resetting the Oil Life Monitoring
System............................................................... 277
Oil Check See: Engine Oil Check....................................... 276
Opening and Closing the Hood..............270 Closing the Hood................................................. 271
Opening the Hood............................................. 270
Ordering Additional Owner's Literature.......................................................261
Obtaining a French Owner ’s Manual..........261
Overhead Console
.......................................138
Rear Door Storage Compartment................138
P
Parking Aids....................................................187 Principle of Operation....................................... 187
Parking Brake
.................................................182
Passive Anti-Theft System.........................74
Programming a Passive Key............................. 75
Programming a Remote Flip Key.................... 74
SecuriLock®........................................................... 74
Passive Key Backup Position.....................58
PATS See: Passive Anti-Theft System..................... 74
Perchlorate........................................................13
Personalized Settings
................................100
Measure Units..................................................... 100
Switching Chimes Off...................................... 100
Personal Safety System ™
..........................42
How Does the Personal Safety System
Work?.................................................................. 42
Phone...............................................................392 Android Auto....................................................... 393
Apple CarPlay..................................................... 393
Pairing Your Cell Phone for the First Time................................................................... 392
Text Messaging................................................... 392
Using Your Cell Phone..................................... 392
497
2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Index

Playing Media From a USB Device -
Vehicles Without: SYNC 3......................375
Selecting the USB Device............................... 376
Supported Audio File Formats...................... 375
Post-Crash Alert System..........................254
Power Door Locks See: Locking and Unlocking............................. 66
Power Seats
....................................................124
Power Windows - Vehicles With: One-Touch Open Driver Window.........90
One-Touch Open................................................. 90
Power Windows - Vehicles With: Rear Power Windows .........................................89
Bounce-Back......................................................... 89
One-Touch Close................................................. 89
One-Touch Open................................................. 89
Rear Window Lock.............................................. 90
Pre-Collision Assist
.....................................223
Distance Alert...................................................... 225
Distance Indication........................................... 225
Pre-Collision Assist Information Messages.......................................................... 227
Pre-Collision Assist System Sensors.........226
Pre-Collision Assist Warning Lamp.............227
Programming a MyKey..................................61
Protecting the Environment........................17
Puncture See: Changing a Road Wheel....................... 330
Push Button Ignition Switch....................140 Failure to Start - Vehicles with Manual
Transmission................................................... 140
Fast Restart........................................................... 142
Key Outside Vehicle Audible Warning.........142
Starting System Information Messages.......................................................... 142
Starting The Engine - Vehicles with Automatic Transmission............................ 140
Starting The Engine - Vehicles with Manual Transmission................................................... 140
Stopping the Engine When Your Vehicle is Moving - Vehicles with Automatic
Transmission.................................................... 141
Stopping the Engine When Your Vehicle is Moving - Vehicles with Manual
Transmission.................................................... 141
Stopping the Engine When Your Vehicle is Stationary - Vehicles with Automatic
Transmission.................................................... 141Stopping the Engine When Your Vehicle is
Stationary - Vehicles with Manual
Transmission.................................................... 141
Switching the Ignition On to Accessory Mode.................................................................. 140
Vehicles with a Diesel Engine........................ 140
R
Rear Parking Aid
............................................187
Object Distance Indicator............................... 188
Rear Parking Aid Information Messages.......................................................... 189
Rear Passenger Climate Controls...........118 Adjusting the Blower Motor Speed...............118
Directing Air to the Footwell Air Vents........118
Directing Air to the Overhead Air
Vents................................................................... 118
Directing Air to the Overhead Air Vents and the Footwell Air Vents.................................. 118
Switching the Rear Passenger Climate Controls On and Off...................................... 118
Rear Seats - Long Wheelbase, Vehicles With: 60/40 Split Second Row
Seating...........................................................132
Second Row Seats............................................. 132
Third Row Seats.................................................. 133
Rear Seats - Long Wheelbase, Vehicles With: Second Row Dual Captain
Chairs..............................................................125
Second Row Seats............................................. 125
Third Row Seats................................................... 127
Rear Seats - Short Wheelbase................128 Second Row Seats............................................. 128
Third Row Seats.................................................. 130
Rear Under Floor Storage
.........................229
Adjustable Load Floor...................................... 229
Passenger Compartment Floor.................... 229
Rear View Camera
......................................200
Switching the Rear View Camera Off........202
Switching the Rear View Camera On..........201
Using the Display................................................ 201
Vehicles With Parking Aid............................... 202
Rear View Camera See: Rear View Camera.................................. 200
Rear Window Wiper and Washers............81 Rear Window Washer.......................................... 81
Rear Window Wiper............................................. 81
498
2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Index

Rear Wiper Blades
See: Changing the Rear Wiper Blades -
Vehicles With: Manual Liftgate...............286
See: Changing the Rear Wiper Blades - Vehicles With: Rear Cargo Doors............287
Recommended Towing Weights...........239
Calculating the Maximum Loaded Trailer
Weight.............................................................. 240
Reduced Engine Performance................247
Refueling...........................................................161 Refueling System Overview............................ 161
Refueling System Warning.............................. 163
Refueling Your Vehicle....................................... 161
Remote Control - Vehicles With: Keyless Entry and Push Button Start...................54
Locating Your Vehicle......................................... 56
Removable Key Blade........................................ 54
Replacing the Battery......................................... 55
Sounding the Panic Alarm................................ 56
Remote Control - Vehicles With: Remote Flip Key............................................................57
Locating Your Vehicle......................................... 58
Replacing the Battery......................................... 57
Sounding the Panic Alarm................................ 58
Repairing Minor Paint Damage..............302
Replacement Parts Recommendation........................................14
Collision Repairs.................................................... 14
Scheduled Maintenance and Mechanical Repairs.................................................................. 14
Warranty on Replacement Parts..................... 14
Replacing a Lost Key or Remote Control............................................................58
Reporting Safety Defects (Canada Only)...............................................................261
Reporting Safety Defects (U.S. Only)...............................................................261
Roadside Assistance
..................................250
Vehicles Sold in Canada: Getting Roadside
Assistance........................................................ 251
Vehicles Sold in the United States: Getting Roadside Assistance................................... 250
Vehicles Sold in the United States: Using Roadside Assistance................................... 250
Roadside Emergencies..............................250
Roof Racks and Load Carriers.................232 Maximum Load Weights................................. 232Running-In
See: Breaking-In.................................................. 247
Running Out of Fuel....................................159 Adding Fuel From a Portable Fuel
Container.......................................................... 160
Filling a Portable Fuel Container.................. 159
S
Safety Canopy ™
............................................49
Safety Precautions......................................154
Satellite Radio
...............................................373
Satellite Radio Electronic Serial Number
(ESN)................................................................. 374
Satellite Radio Reception Factors...............373
SiriusXM Satellite Radio Service.................. 374
Troubleshooting................................................. 374
Scheduled Maintenance Record...........436
Scheduled Maintenance
..........................428
Seatbelt Extension.........................................41
Seatbelt Height Adjustment
......................38
Seatbelt Reminder........................................39 Belt-Minder™........................................................ 39
Seatbelts...........................................................35 Principle of Operation......................................... 35
Seatbelt Warning Lamp and Indicator Chime..............................................................38
Conditions of operation..................................... 39
Seats.................................................................120
Security...............................................................74
Selective Catalytic Reductant System...........................................................167
Diesel Exhaust Fluid Guidelines.................... 167
Filling the Diesel Exhaust Fluid Tank...........167
Filling the Diesel Exhaust Fluid Tank Using a Container...................................................... 169
Filling the Diesel Exhaust Fluid Tank Using a Fuel Station Pump.................................... 168
Selective Catalytic Reductant System Warning Lamp................................................. 170
Settings...........................................................398 911 Assist.............................................................. 403
Ambient Lighting................................................ 410
Bluetooth............................................................. 400
Clock...................................................................... 400
Display
..................................................................... 411
General................................................................. 408
Media Player........................................................ 399
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2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Index

Mobile Apps........................................................
406
Navigation............................................................ 405
Phone..................................................................... 401
Radio...................................................................... 404
Sound.................................................................... 399
Valet Mode............................................................ 412
Vehicle.................................................................... 410
Voice Control......................................................... 411
Wi-Fi & Hotspot................................................ 408
Side Airbags.....................................................48
Side Sensing System...................................191
Object Distance Indicator................................ 192
Sitting in the Correct Position..................120
Sliding Door
.....................................................69
Snow Chains See: Using Snow Chains................................. 325
Spare Wheel See: Changing a Road Wheel....................... 330
Special Notices
................................................14
New Vehicle Limited Warranty......................... 14
Notice to Owners of Pickup Trucks and Utility Type Vehicles........................................ 15
On Board Diagnostics Data Link Connector............................................................ 15
Special Instructions.............................................. 14
Using Your Vehicle as an Ambulance............15
Using Your Vehicle With a Snowplow...........15
Special Operating Conditions Scheduled Maintenance..............................................434
Speed Control See: Cruise Control........................................... 203
Stability Control
............................................185
Principle of Operation....................................... 185
Starter Switch See: Ignition Switch........................................... 139
Starting a Diesel Engine
.............................148
Engine Warning Lamps.................................... 149
Failure to Start..................................................... 148
Glow Plug Indicator........................................... 149
Guarding Against Exhaust Fumes................149
Important Ventilating Information...............149
Starting System Information Messages.......................................................... 150
Stopping the Engine When Your Vehicle is Moving............................................................... 148
Stopping the Engine When Your Vehicle is Stationary......................................................... 148
Vehicles with an Ignition Key......................... 148Vehicles with a Push Button Ignition
Switch................................................................ 148
Starting a Flex Fuel Engine.......................146 Automatic Shutdown....................................... 146
Failure to Start..................................................... 146
Flex Fuel Engine Start System...................... 146
Guarding Against Exhaust Fumes................147
Important Ventilating Information...............147
Stopping the Engine When Your Vehicle is Moving................................................................ 147
Stopping the Engine When Your Vehicle is Stationary......................................................... 147
Starting a Gasoline Engine........................142 Automatic Engine Shutdown......................... 143
Engine Warning Lamps.................................... 145
Failure to Start..................................................... 143
Guarding Against Exhaust Fumes................144
Important Ventilating Information...............145
Starting System Information Messages.......................................................... 145
Stopping the Engine When Your Vehicle is Moving............................................................... 144
Stopping the Engine When Your Vehicle is Stationary......................................................... 144
Vehicles with an Ignition Key.......................... 143
Vehicles with a Push Button Ignition Switch................................................................ 143
Starting and Stopping the Engine..........139 General Information.......................................... 139
Steering............................................................222 Adaptive Learning.............................................. 223
Electric Power Steering.................................... 222
Steering Wheel................................................78
Storage Compartments
.............................138
Streaming Bluetooth Audio - Vehicles Without: SYNC 3
.......................................375
Selecting a Bluetooth Source........................ 375
Sun Shades
......................................................92
Bounce-Back......................................................... 92
Opening and Closing the Sun Shade...........92
Sun Shade Relearning........................................ 92
Supplementary Restraints System.........43 Principle of Operation........................................ 43
Switching Off the Engine..........................150 Vehicles With a Turbocharger....................... 150
Symbols Glossary
.............................................7
SYNC™ 3.........................................................377
General Information.......................................... 377
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2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Index

SYNC™ 3 Troubleshooting.......................412
T
Technical Specifications See: Capacities and Specifications.............337
The Better Business Bureau (BBB) Auto Line Program (U.S. Only).......................258
Tire Care
............................................................311
Glossary of Tire Terminology.......................... 312
Information About Uniform Tire Quality Grading............................................................... 311
Information Contained on the Tire Sidewall............................................................. 313
Temperature A B C............................................. 312
Traction AA A B C................................................ 312
Treadwear............................................................... 311
Tire Inflation When Punctured See: Tire Sealant and Inflator Kit................306
Tire Pressure Monitoring System...........326 Changing Tires With a Tire Pressure
Monitoring System........................................ 327
Tire Pressure Monitoring System Reset Procedure........................................................ 329
Understanding Your Tire Pressure Monitoring System ....................................... 327
Tire Pressures
................................................334
Tire Repair Kit See: Tire Sealant and Inflator Kit................306
Tire Sealant and Inflator Kit....................306 After Using the Tire Sealant and Inflator
Kit........................................................................\
310
Using the Tire Sealant and Inflator Kit........................................................................\
307
Tires See: Wheels and Tires..................................... 305
Towing a Trailer............................................238 Load Placement................................................. 238
Towing Points
................................................254
Front Towing Point............................................ 254
Rear Towing Point............................................. 254
Towing Eye Location......................................... 255
Towing the Vehicle on Four Wheels..........................................................245
Emergency Towing............................................ 245
Recreational Vehicle Towing......................... 245
Towing.............................................................238 Traction Control............................................184
Principle of Operation.......................................184
Trailer Sway Control...................................239
Transmission Code Designation - 6-Speed Automatic
Transmission..............................................344
Transmission Code Designation - 8-Speed Automatic
Transmission..............................................345
Transmission..................................................176
Transporting the Vehicle
...........................244
Trip Computer...............................................100
Average Fuel........................................................ 100
Digital Speedometer........................................ 100
Distance to Empty............................................. 100
Resetting the Trip Computer......................... 100
Trip Odometer..................................................... 100
Type Approvals
.............................................476
China...................................................................... 486
Radio Frequency Certification for Keys and Remote Controls.......................................... 486
Radio Frequency Certifications for Blind Spot Information System......................... 484
Radio Frequency Certifications for Body Control Module............................................. 486
Radio Frequency Certifications for Cruise Control Module............................................. 486
Radio Frequency Certifications for Mid Range Radar................................................... 478
Radio Frequency Certifications for Passive Anti-Theft System........................................ 479
Radio Frequency Certifications for Radio Transceiver Module...................................... 482
Radio Frequency Certifications for SYNC 3........................................................................\
.. 486
Radio Frequency Certifications for Tire Pressure Monitoring Sensor(s)................476
Radio Frequency Certifications for Wireless Charging........................................................... 485
Radio Frequency Statement for Audio Unit..................................................................... 487
U
Under Hood Overview - 1.5L EcoBlue.........................................................272
Under Hood Overview - 2.0L Duratec-HE (MI4)/2.0L Flex Fuel................................273
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2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Index

Under Hood Overview - 2.5L, LHD.........274
Under Hood Overview - 2.5L, RHD........275
Unique Driving Characteristics................152
USB Port..........................................................376
Using Adaptive Cruise Control...............204 Automatic Cancellation.................................. 207
Blocked Sensor.................................................. 208
Canceling the Set Speed................................ 207
Changing the Set Speed................................ 206
Detection Issues................................................. 207
Following a Vehicle........................................... 205
Hilly Condition Usage....................................... 207
Overriding the System..................................... 206
Resuming the Set Speed................................ 207
Setting the Adaptive Cruise Speed............205
Setting the Gap Distance............................... 206
Switching Adaptive Cruise Control Off....................................................................... 207
Switching Adaptive Cruise Control On....................................................................... 204
Switching to Normal Cruise Control..........209
System Not Available...................................... 208
Using Cruise Control...................................203 Switching Cruise Control Off........................ 203
Switching Cruise Control On......................... 203
Using MyKey With Remote Start Systems..........................................................64
Using Snow Chains.....................................325 Vehicles with Stability Control..................... 326
Using Stability Control...............................186
Using Traction Control...............................184 Switching Traction Control On or Off.........184
Traction Control Indicator............................... 184
Traction Control Off Warning Lamp...........184
Using Voice Recognition
............................376
Apps....................................................................... 389
Automatic Blower Motor Speed Reduction........................................................ 390
Entertainment.................................................... 385
General.................................................................. 384
Navigation............................................................ 388
Phone..................................................................... 387
Phone Voice Service......................................... 376
Voice Settings..................................................... 389
Using Winter Tires.......................................325
Utilizing the Mediation/Arbitration Program (Canada Only)
........................259 V
Vehicle Care
...................................................296
Vehicle Certification Label.......................344
Vehicle Identification Number
................343
Vehicle Storage............................................302
Battery................................................................... 303
Body....................................................................... 303
Brakes.................................................................... 303
Cooling system................................................... 303
Engine.................................................................... 303
Fuel system......................................................... 303
General.................................................................. 303
Miscellaneous..................................................... 304
Removing Vehicle From Storage.................304
Tires........................................................................\
303
Ventilation See: Climate Control.......................................... 114
VIN See: Vehicle Identification Number............343
W
Warning Lamps and Indicators................94 Adaptive Cruise Control Indicator.................94
Airbag Warning Lamp........................................ 94
Anti-Lock Brake System Warning Lamp.................................................................... 94
Blind Spot Information System Indicator .............................................................. 94
Brake System Warning Lamp.......................... 95
Cruise Control Indicator..................................... 95
Direction Indicator............................................... 95
Engine Coolant Temperature Warning Lamp
.................................................................... 95
Engine Warning Lamps...................................... 95
Fasten Seatbelt Warning Lamp..................... 95
Front Fog Lamp Indicator................................. 95
Hazard Flashers Warning Lamp..................... 96
High Beam Headlamp Indicator.................... 96
Ignition Warning Lamp...................................... 96
Lamps on Indicator............................................. 96
Low Fuel Level Warning Lamp....................... 96
Low Tire Pressure Warning Lamp.................. 96
Oil Pressure Warning Lamp............................. 96
Stability Control and Traction Control Indicator............................................................. 96
502
2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Index

Stability Control and Traction Control Off
Warning Lamp.................................................. 96
Washer Fluid Check....................................283
Washers See: Cleaning the Exterior............................... 297
See: Wipers and Washers................................. 79
Waxing.............................................................298
Wheel Nuts See: Changing a Road Wheel....................... 330
Wheels and Tires.........................................305 General Information......................................... 305
Wi-Fi Hotspot...............................................365
Windows and Mirrors...................................89
Windshield Washers
......................................81
Windshield Wipers.........................................79 Intermittent Wipe................................................. 79
Winter Tires See: Using Winter Tires.................................... 325
Wiper Blades See: Checking the Wiper Blades.................. 285
Wipers and Washers
.....................................79
Wireless Accessory Charging....................137
Wrecker Towing See: Transporting the Vehicle....................... 244
503
2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Index

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2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing