service FORD TRANSIT CONNECT 2020 User Guide

•
Wait at least two minutes and verify
that the airbag readiness light is no
longer illuminated.
• If the airbag readiness light remains
illuminated, this may or may not be a
problem due to the front passenger
sensing system.
Do not attempt to repair or service the
system. Take your vehicle immediately to
an authorized dealer.
If it is necessary to modify an advanced
front airbag system to accommodate a
person with disabilities, contact the Ford
Customer Relationship Center. See
Getting the Services You Need (page
256).
SIDE AIRBAGS WARNING:
Do not place objects
or mount equipment on or near the
airbag cover, on the side of the front or
rear seatbacks, or in areas that may
come into contact with a deploying
airbag. Failure to follow these
instructions may increase the risk of
personal injury in the event of a crash. WARNING:
Do not use accessory
seat covers. The use of accessory seat
covers may prevent the deployment of
the side airbags and increase the risk of
injury in an accident. WARNING:
Do not lean your head
on the door. The side airbag could injure
you as it deploys from the side of the
seatback. WARNING:
Do not attempt to
service, repair, or modify the
supplementary restraint system or
associated components. Failure to
follow this instruction could result in
personal injury or death. WARNING:
If a supplementary
restraint system component has
deployed, it will not function again. Have
the system and associated components
inspected as soon as possible. Failure to
follow this instruction could result in
personal injury or death.
The side airbags are on the outermost side
of the seat backrests of the front seats.
The airbag was designed to inflate
between the door panel and occupant to
further enhance the protection provided
to occupants in certain side impact
crashes. The system consists of the following:
•
A label or embossed side panel
indicating that your vehicle has side
airbags.
• Side airbags inside the driver and front
passenger seat backrests.
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Crash sensors and monitoring
system with readiness indicator.
See Crash Sensors and Airbag
Indicator (page 50).
The design and development of the side
airbag system included recommended
testing procedures that were developed
by a group of automotive safety experts
known as the Side Airbag Technical
Working Group. These recommended
testing procedures help reduce the risk of
injuries related to the deployment of side
airbags.
DRIVER KNEE AIRBAG
A driver's knee airbag is located under the
instrument panel. During a crash, the
restraints control module may activate the
driver's knee airbag based on crash severity
and occupant conditions. Under certain
crash and occupant conditions, the driver ’s
knee airbag may deploy but the driver ’s
front airbag may not activate. As with front
and side airbags, it is important to be
properly seated and restrained to reduce
the risk of death or serious injury. Make sure the knee airbag is
operating properly. See
Crash
Sensors and Airbag Indicator
(page
50).
SAFETY CANOPY™ WARNING:
Do not place objects
or mount equipment on or near the
headliner at the siderail that may come
into contact with a deploying curtain
airbag. Failure to follow these
instructions may increase the risk of
personal injury in the event of a crash. WARNING:
Do not lean your head
on the door. The curtain airbag could
injure you as it deploys from the
headliner. WARNING:
Do not attempt to
service, repair, or modify the
supplementary restraint system or
associated components. Failure to
follow this instruction could result in
personal injury or death. WARNING:
All occupants of your
vehicle, including the driver, should
always properly wear their seatbelts,
even when an airbag supplemental
restraint system is provided. Failure to
properly wear your seatbelt could
seriously increase the risk of injury or
death. WARNING:
If the curtain airbags
have deployed, the curtain airbags will
not function again. The curtain airbags
(including the A, B and C pillar trim and
headliner) must be inspected and
serviced as soon as possible. If the
curtain airbag is not replaced, the
unrepaired area will increase the risk of
injury in a crash.
The Safety Canopy will deploy during
significant side crashes or when a certain
likelihood of a rollover event is detected
by the rollover sensor. The Safety Canopy
is mounted to the roof side-rail sheet
metal, behind the headliner, above each
row of seats. In certain sideways crashes
or rollover events, the Safety Canopy will
be activated, regardless of which seats are
occupied. The Safety Canopy is designed
to inflate between the side window area
and occupants to further enhance
protection provided in side impact crashes
and rollover events.
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A difficulty with the system is indicated by
one or more of the following:
•
The readiness light will not illuminate
immediately after you switch the
ignition on.
• The readiness light either flashes or
stays lit.
• A series of five beeps is heard. The tone
pattern repeats periodically until the
problem, the light or both are repaired.
If any of these things happen, even
intermittently, have the supplemental
restraint system serviced at an authorized
dealer immediately. Unless serviced, the
system may not function properly in the
event of a crash.
The restraint system is designed to
activate when the vehicle sustains
conditions sufficient to cause the restraint
control module to deploy a safety device.
The fact that not all the safety devices
activate for all occupants in a crash does
not mean something is wrong with the
system. Rather, it means the restraints
control module determined the accident
conditions (crash severity, type of crash,
belt usage) were not appropriate to
activate these safety devices.
• The front airbags are designed to
activate only in frontal and near-frontal
crashes (not rollovers, side impacts or
rear impacts) unless the crash causes
sufficient frontal deceleration.
• The seatbelt pretensioners are
designed to activate in frontal,
near-frontal and side crashes, and in
rollovers.
• The knee airbag(s) may deploy based
on crash severity and occupant
conditions. •
The side airbags are designed to inflate
in certain side impact crashes or
rollover events. Side airbags may
activate in other types of crashes if your
vehicle experiences sufficient sideways
motion or deformation, or a certain
likelihood of rollover.
• The Safety Canopy is designed to
inflate in certain side impact crashes
or rollover events. The Safety Canopy
may activate in other types of crashes
if your vehicle experiences sufficient
sideways motion or deformation, or a
certain likelihood of rollover.
AIRBAG DISPOSAL
Contact your authorized dealer as soon as
possible. Airbags must be disposed of by
qualified personnel.
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ABOUT 911 ASSIST
911 Assist is a SYNC system feature that
can call for help if you’re in an accident. If
a crash deploys an airbag (excluding knee
airbags and rear inflatable seatbelts [if
equipped]) or activates the fuel pump
shut-off, your SYNC-equipped vehicle may
be able to contact emergency services by
dialing 911 through a paired and connected
Bluetooth-enabled phone. You can learn
more about the 911 Assist feature, by
visiting:
Website
www.owner.ford.com
www.syncmyride.ca
www.syncmaroute.ca
Not all crashes will deploy an airbag or
activate the fuel pump shut-off (the
triggers for 911 Assist). If a connected cell
phone sustains damage or loses its
connection to SYNC during a crash, SYNC
will search for and try to connect to a
previously paired cell phone; SYNC will
then attempt to call the emergency
services.
Before making the call:
• SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel." If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
During an emergency call, the system
transmits vehicle data to the emergency
service. See Data Recording (page 9).
EMERGENCY CALL
REQUIREMENTS WARNING:
Do not wait for 911
Assist to make an emergency call if you
can do it yourself. Dial emergency
services immediately to avoid delayed
response time which could increase the
risk of serious injury or death after a
crash. If you do not hear 911 Assist within
five seconds of the crash, the system or
phone may be damaged or
non-functional. WARNING:
Always place your
phone in a secure location in your vehicle
so it does not become a projectile or get
damaged in a crash. Failure to do so may
cause serious injury to someone or
damage the phone which could prevent
911 Assist from working properly. WARNING:
Unless the 911 Assist
setting is set on before a crash, the
system will not dial for help which could
delay response time, potentially
increasing the risk of serious injury or
death after a crash.
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Brake System Warning Lamp
WARNING: Driving your vehicle
with the warning lamp on is dangerous.
A significant decrease in braking
performance may occur. It may take you
longer to stop your vehicle. Have your
vehicle checked as soon as possible.
Driving extended distances with the
parking brake engaged can cause brake
failure and the risk of personal injury. It illuminates when you engage
the parking brake and the
ignition is on.
If it illuminates when your vehicle
is moving, make sure the parking
brake is disengaged. If the
parking brake is disengaged, this indicates
low brake fluid level or a brake system
fault. Have your vehicle checked as soon
as possible.
Cruise Control Indicator It illuminates when you switch
the system on. See
Using
Cruise Control (page 203).
Direction Indicator It flashes when you switch the
direction indicators on.
Note: An increase in the rate of flashing
warns of a failed indicator bulb.
Engine Coolant Temperature
Warning Lamp It illuminates if the system has
malfunctioned. Have your
vehicle checked as soon as
possible. Engine Warning Lamps Service Engine Soon
If it illuminates when the engine is running
this indicates a malfunction.
If it flashes when you are driving, reduce
the speed of your vehicle immediately.
Avoid heavy acceleration and deceleration
and have your vehicle checked as soon as
possible. Malfunction Indicator Lamp
If it illuminates when the engine is running
this indicates a malfunction. The On Board
Diagnostics system has detected a
malfunction of the vehicle emission control
system.
If it flashes, engine misfire may be
occurring. Increased exhaust gas
temperatures could damage the catalytic
converter or other vehicle components.
Avoid heavy acceleration and deceleration
and have your vehicle checked as soon as
possible.
If both lamps illuminate when the engine
is running, stop your vehicle as soon as it
is safe to do so. Continuing to drive your
vehicle may cause reduced power or the
engine to stop. Switch the ignition off and
attempt to restart the engine. Have your
vehicle checked as soon as possible.
Fasten Seatbelt Warning Lamp It illuminates to remind you to
fasten your seatbelt. See
Seatbelt Reminder
(page 39).
Front Fog Lamp Indicator It illuminates when you switch
the front fog lamps on.
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Automatic High Beam Control
Description
Message
The camera has reduced visibility. Clean the windshield. If
the message continues to appear, have your vehicle checked
as soon as possible.
Front Camera Low Visib-
ility Clean Screen
The camera has malfunctioned. Wait a short period of time
for the camera to cool down. If the message continues to
appear, have your vehicle checked as soon as possible.
Front Camera Tempor-
arily Not Available
The camera has malfunctioned. Have your vehicle checked
as soon as possible.
Front Camera Malfunc-
tion Service Required
Auto-Start-Stop Description
Message
The system needs to restart the engine but requires your
confirmation. Press the brake pedal to restart the engine.
Auto StartStop Press
Brake to Start Engine
The system needs to restart the engine but requires your
confirmation. Press any pedal to restart the engine.
Auto StartStop Press a
Pedal to Start Engine
The system needs to restart the engine but requires your
confirmation. Shift into neutral (N) to restart the engine.
Auto StartStop Select
Neutral To Start Engine
The system needs to restart the engine but requires your
confirmation. Shift into park (P) to restart the engine.
Auto StartStop Shift to
P, then Restart Engine
The system is not functioning. Restart the engine.
Auto StartStop Manual
Restart Required
The system has malfunctioned. Have your vehicle checked
as soon as possible.
Auto StartStop Malfunc-
tion Service Required
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Fuel System
Description
Message
An early reminder of a low fuel condition.
Fuel Level Low
The fuel fill inlet may not be properly closed.
Check Fuel Fill Inlet
The system has malfunctioned. Have your vehicle checked
as soon as possible.
Fuel Pressure Low
The system detects there is excess water in the fuel filter.
Have your vehicle checked as soon as possible.
Water in Fuel Drain Filter
Headlamps Description
Message
Displays if an electrical malfunction occurs with the headlamp
system. Have your vehicle checked as soon as possible.
Check Headlamp System
See manual
Hill Start Assist Description
Message
The system is not available. Have your vehicle checked as
soon as possible. See Hill Start Assist (page 182).
Hill Start Assist Not
Available
Lane Keeping System Description
Message
The system has malfunctioned. Have your vehicle checked
as soon as possible.
Lane Keeping Sys.
Malfunction Service
Required
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Stability Control
Description
Message
The system has malfunctioned. Have your vehicle checked
as soon as possible.
Service AdvanceTrac
Starting System Description
Message
Displays if you switch the ignition on and do not start the
engine.
Full Accessory Power
Active
A reminder to press the brake pedal when starting your
vehicle.
To START Press Brake
Displays if your vehicle fails to start.
Cranking Time Exceeded
The system does not detect a valid passive key inside your
vehicle.
No Key Detected
The system has malfunctioned. Have your vehicle checked
as soon as possible.
Starting System Fault
Displays if you switch the engine off and the system does not
detect a valid passive key inside your vehicle.
Restart Now or Key is
Needed
Steering System Description
Message
The system has malfunctioned. Stop your vehicle in a safe
place. Have your vehicle checked as soon as possible.
Steering Loss Stop
Safely
The system has malfunctioned. Have your vehicle checked
as soon as possible.
Steering Fault Service
Now
Steering Assist Fault
Service Required
Steering Lock Malfunc-
tion Service Now
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Tire Pressure Monitoring System
Description
Message
One or more tires on your vehicle have low tire pressure.
Tire Pressure Low
The system has malfunctioned. Have your vehicle checked
as soon as possible.
Tire Pressure Monitor
Fault
The system has malfunctioned or the spare tire is in use. If
the message continues to appear, have your vehicle checked
as soon as possible.
Tire Pressure Sensor
Fault
Transmission Description
Message
The system has malfunctioned. Have your vehicle checked
as soon as possible.
Transmission Malfunc-
tion Service Now
Transmission Service
Required
The transmission is overheating and needs to cool. Stop your
vehicle as soon as it is safe to do so, switch the engine off
and allow the transmission to cool. If the message continues
to appear, have your vehicle checked as soon as possible.
Transmission Overtem-
perature Stop Safely
Transmission Over-
heating Stop Safely
Transmission Too Hot
Press Brake
The transmission has limited functionality. Have your vehicle
checked as soon as possible.
Transmission Limited
Function See Manual
Displays at low outside temperatures, if it takes a few seconds
for the transmission to engage a gear.
Transmission Warming
Up Please Wait
Fully press the brake pedal until the message disappears
from the information display.
Displays as a reminder to shift into park (P).
Transmission Not in Park
Press the brake pedal to unlock the transmission.
Press Brake to Unlock
Gearshift Lever
Displays when the selector lever unlocks.
Gearshift Lever Unlocked
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Fast Restart
The system allows you to start the engine
within 10 seconds of switching it off, even
if it does not detect a valid passive key.
Within 10 seconds of switching the engine
off, fully press the brake or clutch pedal
and press the push button ignition switch.
After 10 seconds, you can no longer start
the engine if the system does not detect a
valid passive key.
When you start the engine, it remains
running until you press the push button
ignition switch, even if your vehicle does
not detect a valid passive key. If you open
and close a door when the engine is
running, the system searches for a valid
passive key.
Starting System Information Messages Action
Message
Displays if you switch the ignition on and do not start the
engine.
Full Accessory Power
Active
Displays when you start the engine as a reminder to fully
press the brake pedal.
To START Press Brake
Displays when you start the engine as a reminder to fully
press the clutch pedal.
To START Press Clutch
Displays when you start the engine as a reminder to fully
press the brake and clutch pedals.
To START Press Brake
and Clutch
Displays if the engine fails to start.
Cranking Time Exceeded
Displays if the system does not detect a valid passive key.
No Key Detected
Displays if you are unable to start the engine with a correctly
coded key. The system has detected a fault that requires
service. Have your vehicle checked as soon as possible.
Starting System Fault
Displays for 10 seconds if you switch the engine off and the
system does not detect a valid passive key. After 10 seconds,
you can no longer start the engine if the system does not
detect a valid passive key.
Restart Now or Key is
Needed
Key Outside Vehicle Audible
Warning
Sounds when you remove the passive key
from your vehicle and the engine is running. STARTING A GASOLINE
ENGINE
The speed at which the engine idles
immediately after starting is optimized to
minimize vehicle emissions and maximize
cabin comfort and fuel economy.
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