steering FORD TRANSIT CONNECT 2020 Service Manual

Alert Mode
When you switch the system on, an
indicator appears in the information
display and a graphic showing the lane
markings displays.
Aid Mode If you switch Aid Mode or Alert and Aid
Mode on, arrows also display with the lane
markings.
Lane Keeping System Warning
Lamps and Indicators
Lane Keeping Alert Indicator
It illuminates when you switch
the system on.
Lane Keeping Aid Warning Lamp It illuminates when the system
activates.
Black and White Information Display System Status
Indicator
Unavailable.
Gray.
Available.
White.
Temporary steering assistance.
White and inverted.
Steering wheel vibration.
White and flashing.
215
2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Driving AidsE249550 E249551 E251020

Color Information Display
System Status
Indicator
Unavailable.
Gray.
Available.
Green.
Temporary steering assistance.
Amber.
Steering wheel vibration.
Red.
Lane Keeping System Messages Action
Message
The system has detected a fault that requires service. Have
your vehicle checked as soon as possible.
Lane Keeping Sys.
Malfunction Service
Required
BLIND SPOT INFORMATION
SYSTEM WARNING: Do not use the blind
spot information system as a
replacement for using the interior and
exterior mirrors or looking over your
shoulder before changing lanes. The
blind spot information system is not a
replacement for careful driving. WARNING:
The system may not
operate properly during severe weather
conditions, for example snow, ice, heavy
rain and spray. Always drive with due
care and attention. Failure to take care
may result in a crash. 216
2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Driving AidsE255695

Zone coverage also decreases when
parking at narrow angles. The sensor on
the left-hand side is mostly obstructed and
zone coverage on that side is severely
reduced.
Cross Traffic Alert System Sensors
The sensors are behind the rear bumper
on both sides of your vehicle.
Note:
Keep the sensors free from snow, ice
and large accumulations of dirt.
Note: Do not cover the sensors with bumper
stickers, repair compound or other objects. Note:
Blocked sensors could affect system
performance.
If the sensors are blocked, a message may
appear in the information display when
you shift into reverse (R).
Cross Traffic Alert System
Limitations
The system may not correctly operate
when any of the following occur:
• The sensors are blocked.
• Adjacently parked vehicles or objects
are obstructing the sensors.
• Vehicles approach at speeds less than
4 mph (6 km/h) or greater than 37 mph
(60 km/h).
• The vehicle speed is greater than 7 mph
(12 km/h)
.
• You reverse out of an angled parking
space.
Switching Cross Traffic Alert On or Off
To switch cross traffic alert on or off, use the information display controls on the
steering wheel to select the following: Action
Menu Item
Press the menu button.
Driver Assist.
Press the
OK button.
Cross Traffic Alert
Note: If you temporarily switch the system
off, it turns on the next time you switch the
ignition on.
Note: The system may not correctly operate
when towing a trailer. For vehicles with a
trailer tow module and tow bar approved
by us, the system turns off when you attach
a trailer. For vehicles with an aftermarket
trailer tow module or tow bar, we
recommend that you switch the system off
when you attach a trailer. To permanently switch the system off,
contact an authorized dealer.
Cross Traffic Alert Indicator When the system detects an
approaching vehicle a tone
sounds, an indicator illuminates
in the relevant exterior mirror and arrows
appear in the information display to show
which side the approaching vehicle is
coming from.
220
2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Driving AidsE205199 E268294

To view the instantaneous efficiency level, use the information display controls
on the steering wheel to select the following:
Action
Menu Item
Press the menu button.
MyView
Press the OK button.
Eco Coach
Trip Summary
The calculated trip summary is shown as
four colored bars. The bars travel from left
to right as the calculated efficiency levels
increase. The bars indicate the average
efficiency level for acceleration,
deceleration, speed and gear shifting
during the total distance traveled by your
vehicle for the current trip. Note:
Vehicles with an automatic
transmission do not have a bar for gear
shifting.
To view the trip summary, use the information display controls on the steering
wheel to select the following: Action
Menu Item
Press the menu button.
MyView
Press the OK button. Press it again to view the trip summary.
Eco Coach
STEERING
Electric Power Steering
(If Equipped) WARNING:
The electric power
steering system has diagnostic checks
that continuously monitor the system. If
a fault is detected, a message displays
in the information display. Stop your
vehicle as soon as it is safe to do so.
Switch the ignition off. After at least 10 seconds, switch the ignition on and
watch the information display for a
steering system warning message. If a
steering system warning message
returns, have the system checked as
soon as possible.
WARNING: If the system detects
an error, you may not feel a difference in
the steering, however a serious condition
may exist. Have your vehicle checked as
soon as possible. Failure to do so may
result in loss of steering control.
Your vehicle has an electric power steering
system, there is no fluid reservoir, no
maintenance is required.
222
2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Driving Aids

If your vehicle loses electrical power while
you are driving, electric power steering
assistance is lost. The steering system still
operates and you can steer your vehicle
manually. Manually steering your vehicle
requires more effort.
Extreme continuous steering may increase
the effort required for you to steer your
vehicle, this increased effort prevents
overheating and permanent damage to
the steering system. You do not lose the
ability to steer your vehicle manually.
Typical steering and driving maneuvers
allow the system to cool and return to
normal operation.
Steering Tips
If the steering wanders or pulls, check for:
•
Correct tire pressures.
• Uneven tire wear.
• Loose or worn suspension
components.
• Loose or worn steering components.
• Improper vehicle alignment.
Note: A high crown in the road or high
crosswinds may also make the steering
seem to wander or pull.
Adaptive Learning (If Equipped)
The electronic power steering system
adaptive learning helps correct road
irregularities and improves overall handling
and steering feel. It communicates with
the brake system to help operate
advanced stability control and accident
avoidance systems. Additionally, whenever
the battery is disconnected or a new
battery installed, you must drive your
vehicle a short distance before the system
relearns the strategy and reactivates all
systems. PRE-COLLISION ASSIST WARNING:
You are responsible
for controlling your vehicle at all times.
The system is designed to be an aid and
does not relieve you of your responsibility
to drive with due care and attention.
Failure to follow this instruction could
result in the loss of control of your
vehicle, personal injury or death. WARNING:
The system does not
operate during hard acceleration or
steering. Failure to take care may lead
to a crash or personal injury. WARNING:
The system may fail
or operate with reduced function during
cold and severe weather conditions.
Snow, ice, rain, spray and fog can
adversely affect the system. Keep the
front camera and radar free of snow and
ice. Failure to take care may result in the
loss of control of your vehicle, serious
personal injury or death. WARNING:
The system may not
operate properly if your vehicle has a
non-Ford windshield. Do not carry out
windshield repairs in the area around the
sensor. WARNING: In situations where the
vehicle camera has limited detection
capability, this may reduce system
performance. These situations include
but are not limited to direct or low
sunlight, vehicles at night without tail
lights, unconventional vehicle types,
pedestrians with complex backgrounds,
223
2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Driving Aids

To switch active braking on or off, use the information display controls on the
steering wheel to select the following:
Action
Menu Item
Press the menu button.
Driver Assist.
Press the OK button.
Pre-Collision Assist
Press the
OK button.
Active Braking
Distance Alert
A warning lamp illuminates if the distance
to the vehicle ahead is small. Note:
The warning lamp does not
illuminate if cruise control or adaptive cruise
control is active.
Distance Alert Sensitivity Settings
To adjust the distance alert sensitivity settings, use the information display
controls on the steering wheel to select the following: Action
Menu Item
Press the menu button.
Driver Assist.
Press the
OK button.
Pre-Collision Assist
Press the
OK button. Press the toggle button upward or
downward to choose your required setting. Press the OK
button.
Alert Sensitivity
Distance Indication
A graphical indication displays the time
gap to vehicles ahead of you traveling in
the same direction. Note:
The graphic does not display if you
switch on cruise control or adaptive cruise
control. Time Gap
Distance Gap
Distance Indic-
ator Color
System Sensit-
ivity
Vehicle Speed
Greater than 0.9seconds.
Greater than
82.0 ft (25 m)
.
Gray.
Normal.
62 mph
(100 km/h)
0.6-0.9
seconds.
55.8–82.0 ft
(17 –25 m)
Yellow.
Less than 0.6seconds.
Less than
55.8 ft (17 m)
.
Red.
225
2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Driving Aids

Switching Distance Indication On or Off
To switch distance indication on or off, use the information display controls on
the steering wheel to select the following:
Action
Menu Item
Press the menu button.
Driver Assist.
Press the OK button.
Pre-Collision Assist
Press the
OK button.
Distance Indication
Pre-Collision Assist System
Sensors
Vehicles without Adaptive Cruise
Control The camera is mounted behind the interior
mirror.
Note:
Keep the sensors free from snow, ice
and large accumulations of dirt.
Note: Do not clean the sensors with sharp
objects.
Note: If your vehicle sustains damage
leaving the sensors misaligned, this may
cause inaccurate measurements or false
alerts.
Blocked sensors could affect system
accuracy. A message may appear in the
information display. Vehicles with Adaptive Cruise Control
The camera is mounted behind the interior
mirror.
The radar sensor is behind the front grille
below the license plate.
Note:
Keep the sensors free from snow, ice
and large accumulations of dirt.
Note: Do not clean the sensors with sharp
objects.
226
2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Driving AidsE243054 E243054 E244279

•
If your vehicle has AdvanceTrac with
RSC and a heavily loaded trailer is on
tow, the system may turn on while
taking corners. This is normal. Taking
corners at slower speeds can reduce
this tendency.
• Allow more distance for stopping with
a trailer attached. Anticipate stops and
brake gradually.
• Avoid parking on a grade. However, if
you must park on a grade:
•Turn the steering wheel to point
your vehicle tires away from traffic
flow.
• Set the vehicle parking brake.
• Place the transmission selector
lever in position P.
• Place wheel chocks in front and
back of the trailer wheels. (Chocks
not included with vehicle.)
Launching or Retrieving a Boat or
Personal Watercraft
Note: Disconnect the trailer wiring
connector before the trailer enters the
water.
Note: Reconnect the trailer wiring
connector after the trailer is removed from
the water.
When backing down a ramp during boat
launching or retrieval:
• Do not allow the static water level to
rise above the bottom edge of the rear
bumper.
• Do not allow waves to break higher
than 6 inches (15 centimeters) above
the bottom edge of the rear bumper.
Note: Exceeding these limits may allow
water to enter your vehicle or its
components, affecting driveability,
emissions and reliability. The vehicle
warranty may not cover component damage
caused by water entry. Replace the rear axle lubricant anytime
the rear axle has been submerged in water.
Water may have contaminated the rear
axle lubricant, which is not normally
checked or changed unless a leak is
suspected or other axle repair is required.
TRANSPORTING THE VEHICLE
If you need to have your vehicle towed,
contact a professional towing service or,
if you are a member of a roadside
assistance program, your roadside
assistance service provider.
244
2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing TowingE143886

It is recommended that your vehicle be
towed with a wheel lift and dollies or
flatbed equipment. Do not tow with a
slingbelt. Ford Motor Company has not
approved a slingbelt towing procedure. If
the vehicle is towed incorrectly, or by any
other means, vehicle damage may occur.
Ford Motor Company produces a towing
manual for all authorized tow truck
operators. Have your tow truck operator
refer to this manual for proper hook-up
and towing procedures for your vehicle.
You can tow your vehicle from the front
with wheel lift equipment to raise the front
wheels off the ground. We recommend
that you place the rear wheels on a dolly
to prevent damage to the rear of your
vehicle.
You can tow your vehicle from the rear with
wheel lift equipment.
Note:
You must place the front wheels on
a dolly to prevent damage to the
transmission.
TOWING THE VEHICLE ON
FOUR WHEELS
Emergency Towing WARNING: If your vehicle has a
steering wheel lock make sure the
ignition is in the accessory or on position
when being towed. If your vehicle is disabled and you have no
access to a tow dolly, car-hauling trailer or
a flatbed transport vehicle, it can only be
flat-towed with all wheels on the ground
under the following conditions:
•
Your vehicle is facing forward so that
it is towed in a forward direction.
• The transmission selector lever is
placed in position N
. If the transmission
gear shift lever cannot be moved to
position
N, it may need to be
overridden. See Automatic
Transmission (page 176).
• Maximum speed is 35 mph (56 km/h).
• Maximum distance is
50 mi (80 km).
Drive off slowly and smoothly without
jerking the vehicle you are towing.
You must only use the towing eye that was
delivered with your vehicle. See
Towing
Points (page 254).
Tow ropes or rigid towing bars must be
placed on the same side. For example; right
hand rear towing point to right hand front
towing point.
You must use a tow rope or rigid towing
bar that is of the correct strength for the
weight of the towing vehicle and the
vehicle that is being towed.
The weight of the vehicle that is being
towed must not exceed the weight of the
towing vehicle.
Recreational Vehicle Towing
Note: Put your climate control system in
recirculated air mode to prevent exhaust
fumes from entering the vehicle. See
Climate Control
(page 114).
Follow these guidelines if you have a need
for recreational (RV) towing. An example
of recreational towing would be towing
your vehicle behind a motorhome. We
designed these guidelines to prevent
damage to your transmission.
245
2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Towing

•
Do not warm up your vehicle on cold
mornings.
• Reduce the use of air conditioning and
heat.
• Avoid using speed control in hilly
terrain.
• Do not rest your foot on the brake
pedal while driving.
• Avoid carrying unnecessary weight.
• Avoid adding particular accessories to
your vehicle (e.g. bug deflectors,
rollbars/light bars, running boards, ski
racks).
• Avoid driving with the wheels out of
alignment.
COLD WEATHER
PRECAUTIONS
The functional operation of some
components and systems can be affected
at temperatures below -13°F (-25°C).
DRIVING THROUGH WATER WARNING:
Do not drive through
flowing or deep water as you may lose
control of your vehicle.
Note: Driving through standing water can
cause vehicle damage.
Note: Engine damage can occur if water
enters the air filter.
Before driving through standing water,
check the depth. Never drive through water
that is higher than the bottom of the front
rocker area of your vehicle. When driving through standing water, drive
very slowly and do not stop your vehicle.
Your brake performance and traction may
be limited. After driving through water and
as soon as it is safe to do so:
•
Lightly press the brake pedal to dry the
brakes and to check that they work.
• Check that the horn works.
• Check that the exterior lights work.
• Turn the steering wheel to check that
the steering power assist works.
FLOOR MATS WARNING: Use a floor mat
designed to fit the footwell of your
vehicle that does not obstruct the pedal
area. Failure to follow this instruction
could result in the loss of control of your
vehicle, personal injury or death. WARNING:
Pedals that cannot
move freely can cause loss of vehicle
control and increase the risk of serious
personal injury.
248
2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Driving HintsE266447