navigation system FORD TRANSIT CONNECT 2020 Owners Manual

Wi-Fi Hotspot
Creating a Wi-Fi Hotspot - Vehicles
Without: SYNC 3 .....................................365
Creating a Wi-Fi Hotspot - Vehicles With: SYNC 3 .......................................................
365
Changing the Wi-Fi Hotspot Name or Password - Vehicles Without: SYNC 3
.......................................................................
366
Changing the Wi-Fi Hotspot Name or Password - Vehicles With: SYNC 3
.......................................................................
366
Audio System
General Information ..................................
367
Audio Unit - Vehicles Without: SYNC 3 .......................................................................
368
Audio Unit - Vehicles With: SYNC 3 ......
371
AM/FM Radio - Vehicles Without: SYNC 3.....................................................................
372
Audio Unit Clock and Date Displays - Vehicles Without: SYNC 3 ...................
373
Connecting a Bluetooth Device - Vehicles Without: SYNC 3 ...................
373
Satellite Radio ..............................................
373
Streaming Bluetooth Audio - Vehicles Without: SYNC 3 .....................................
375
Playing Media From a USB Device - Vehicles Without: SYNC 3 ...................
375
USB Port .........................................................
376
Using Voice Recognition ..........................
376
SYNC™ 3
General Information ...................................
377
Home Screen ...............................................
384
Using Voice Recognition ..........................
384
Entertainment .............................................
390
Phone ..............................................................
392
Navigation .....................................................
393
Apps .................................................................
397
Settings ..........................................................
398
SYNC™ 3 Troubleshooting ......................
412Accessories
Accessories
...................................................
425
Ford Protect
Ford Protect ..................................................
426
Scheduled Maintenance
General Maintenance Information ......
428
Normal Scheduled Maintenance ..........
431
Special Operating Conditions Scheduled Maintenance ............................................
434
Scheduled Maintenance Record ..........
436
Appendices
Electromagnetic Compatibility .............
446
End User License Agreement ................
448
Declaration of Conformity - Vehicles Without: SYNC 3 .....................................
473
Declaration of Conformity - Vehicles With: SYNC 3 ............................................
474
Declaration of Conformity - Vehicles With: Wireless Accessory Charging
........................................................................\
474
Type Approvals ............................................
476
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2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Table of Contents

Entertainment Data
Data recorded includes, for example:
•
Music, videos or album art.
• Contacts and corresponding address
book entries.
• Navigation destinations.
Services That We Provide
If you use our services, we collect and use
data, for example, account information,
vehicle location and driving characteristics,
that could identify you. We transmit this
data through a dedicated, protected
connection. We only collect and use data
to enable your use of our services to which
you have subscribed, with your consent or
where permitted by law. For additional
information, see the terms and conditions
of the services to which you have
subscribed.
Services That Third Parties
Provide
We recommend that you review the terms
and conditions and data privacy
information for any services to which you
subscribe. We take no responsibility for
services that third parties provide.
Vehicles With a Modem
The modem has a SIM. The modem was
enabled when your vehicle was built and
periodically sends messages to stay
connected to the cell phone network,
receive automatic software updates and
send vehicle-related information to us, for
example, diagnostic information. These
messages could include information that
identifies your vehicle, the SIM and the
electronic serial number of the modem.
Cell phone network service providers could have access to additional information, for
example, cell phone network tower
identification. For additional information
about our privacy policy, visit
www.FordConnected.com or refer to your
local Ford website.
Note:
The modem continues to send this
information unless you disable the modem
or stop the modem from sharing vehicle
data by changing the modem settings. See
Network Connectivity (page 362). .
Note: The service can be unavailable or
interrupted for a number of reasons, for
example, environmental or topographical
conditions and data plan coverage.
Vehicles With SYNC
Mobile Device Data
If you connect a mobile device to your
vehicle, you can display data from your
device on the touchscreen for example,
music and album art. You can share your
vehicle data with mobile apps on your
device through the system. See
Apps
(page 397).
The mobile apps function operates by your
connected device sending data to us in the
United States. The data is encrypted and
includes the vehicle identification number
of your vehicle, the SYNC module serial
number, odometer, enabled apps, usage
statistics and debugging information. We
retain it only as long as necessary to
provide the service, to troubleshoot, for
continuous improvement and to offer you
products and services that may be of
interest to you according to your
preferences and where allowed by law.
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2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Introduction

PRINCIPLE OF OPERATION
The system is designed to promote good
driving behaviors using keys that you have
programmed with some restricted settings.
MYKEY SETTINGS
Non-Configurable Settings
Seatbelt Reminder
The audio system mutes when the seatbelt
reminder turns on. The seatbelt reminder
cannot be switched off with a MyKey.
Early Low Fuel
The low fuel level indicator turns on earlier.
Driving and Parking Aids
Parking aids, blind spot information system
and cross traffic alert turn on when you
start the engine and cannot be switched
off with a MyKey.
Pre-collision assist and lane keeping alert
turn on when you start the engine, but can
be switched off with a MyKey.
A new destination in the navigation system
can only be set using voice commands,
when using a MyKey and your vehicle is
moving.
Configurable Settings
You can configure the following settings
after creating a MyKey. See Creating a
MyKey (page 60). Speed Limit WARNING:
Do not set MyKey
maximum speed limit to a limit that will
prevent the driver from maintaining a
safe speed considering posted speed
limits and prevailing road conditions. The
driver is always responsible to drive in
accordance with local laws and
prevailing conditions. Failure to do so
could result in accident or injury.
You can set a speed limit for your vehicle.
Warning messages appear in the
information display and a tone sounds if
your vehicle reaches the set speed. You
cannot override the set speed when using
a MyKey.
Speed Reminder
You can set a speed reminder for your
vehicle. Warning messages appear in the
information display and a tone sounds if
your vehicle exceeds the set speed.
Audio System Volume Limit
The audio system maximum volume is
reduced. A message appears in the
information display if you attempt to
exceed the volume limit. Automatic
volume control turns off.
Emergency Assistance
If you set emergency assistance to be
always on, it cannot be switched off with
a MyKey.
Do Not Disturb
If you set do not disturb to be always on,
it cannot be switched off with a MyKey.
Traction Control
If you set traction control to be always on,
it cannot be switched off with a MyKey.
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2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing MyKey
™

GENERAL INFORMATION
WARNING: Driving while
distracted can result in loss of vehicle
control, crash and injury. We strongly
recommend that you use extreme
caution when using any device that may
take your focus off the road. Your
primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
Note: For your safety, some features are
speed-dependent. Their use is limited to
when your vehicle speed is not moving.
Information Display Controls Return button.
A
OK button.
B
Menu button.
C
Return Button
Use the return button to go back or to exit.
OK
Button
Use the
OK button to make a selection.
You can also use it to scroll through a
menu.
Menu Button
Use the menu button on the main screen
to display the submenu. You can also use
it to go back to the main screen.
Information Display Menus
Main Menu Menu Item
Trip 1
or Trip 2
MyView
Driver Assist.
Navigation
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E275332

Menu Item
Audio
Phone
Settings
Submenus
Trip 1 and Trip 2 Menu Item
Trip 1
Trip 2
Reset Individual Values
Configure View
MyView Menu Item
Digital Speedometer
Fuel Economy
Trip/Audio
Eco Coach
Calm Screen
Driver Assist. Menu Item
Traction Control
Blind Spot
Pre-Collision Assist
Traffic Sign Recognition
Lane Keeping System
Driver Alert Menu Item
Wrong Way Alert
Hill Start Assist
Cross Traffic Alert
Eco Coach
Trailer Sway
Cruise Control
Speed Limiter
Rear Parking Aid
Navigation Menu Item
Home
Favorite Destinations
Previous Destinations
Audio Menu Item
Radio
CD
USB device.
Bluetooth device.
Phone Menu Item
All Calls
Incoming Calls
Missed Calls
Outgoing Calls
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2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Information Displays

Adaptive Cruise Control
Description
Message
The system has malfunctioned. Have your vehicle checked
as soon as possible.
Adaptive Cruise Malfunc-
tion
The system is not available. See Using Adaptive Cruise
Control (page 204).
Adaptive Cruise Not
Available
The radar has reduced visibility. See Using Adaptive Cruise
Control
(page 204).
Adaptive Cruise Not
Available Sensor Blocked
See Manual
You have switched normal cruise control on. Adaptive braking
turns off.
Normal Cruise Active
Adaptive Braking Off
The system has malfunctioned. Have your vehicle checked
as soon as possible.
Front Sensor Not Aligned
The adaptive cruise has reinstated controls to the driver.
Adaptive Cruise Control
Driver Resume Control
Your vehicle speed is too slow to activate the adaptive cruise.
Adaptive Cruise Control
Speed Too Low To
Activate
Navigation system based speed limit information is not
available. If the message continues to appear, have your
vehicle checked as soon as possible.
Adaptive Cruise Control
Speed Sign Recognition
Not Available
Alarm Description
Message
Displays when the alarm has been triggered due to unauthor-
ized entry.
Vehicle Alarm To Stop
Alarm, Start Vehicle.
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2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Information Displays

Always handle discs by their edges only.
Clean the disc with an approved CD
cleaner only. Wipe it from the center of
the disc toward the edge. Do not clean in
a circular motion.
Do not expose discs to direct sunlight or
heat sources for extended periods.
MP3 and WMA Track and Folder
Structure
Audio systems capable of recognizing and
playing MP3 and WMA individual tracks
and folder structures work as follows:
•
There are two different modes for MP3
and WMA disc playback: MP3 and
WMA track mode (system default) and
MP3 and WMA folder mode.
• MP3 and WMA track mode ignores any
folder structure on the MP3 and WMA
disc. The player numbers each MP3
and WMA track on the disc (noted by
the MP3 or WMA file extension) from
T001 to a maximum of T255. The
maximum number of playable MP3 and
WMA files may be less depending on
the structure of the CD and exact
model of radio present.
• MP3 and WMA folder mode represents
a folder structure consisting of one
level of folders. The CD player numbers
all MP3 and WMA tracks on the disc
(noted by the MP3 or WMA file
extension) and all folders containing
MP3 and WMA files, from F001 (folder)
T001 (track) to F253 T255.
• Creating discs with only one level of
folders helps with navigation through
the disc files.
If you are burning your own MP3 and WMA
discs, it is important to understand how
the system reads the structures you create.
While various files may be present (files
with extensions other than MP3 and
WMA), only files with the MP3 and WMA extension are played; other files are
ignored by the system. This enables you to
use the same MP3 and WMA disc for a
variety of tasks on your work computer,
home computer and your in-vehicle
system.
In track mode, the system displays and
plays the structure as if it were only one
level deep (all MP3 and WMA files play,
regardless of being in a specific folder). In
folder mode, the system only plays the
MP3 and WMA files in the current folder.
AUDIO UNIT - VEHICLES
WITHOUT: SYNC 3
Switching the Audio Unit On and
Off
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2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Audio System E260686

GENERAL INFORMATION
WARNING: Driving while
distracted can result in loss of vehicle
control, crash and injury. We strongly
recommend that you use extreme
caution when using any device that may
take your focus off the road. Your
primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
Getting to Know Your System
The SYNC 3 system allows you to interact
with a variety of features using the
touchscreen and voice commands. By
integrating with your Bluetooth-enabled
phone, the touchscreen provides easy
interaction with audio, multimedia, climate
control, navigation, and your phone's SYNC
3 compatible apps. Using the Touchscreen
To operate the touchscreen, you can
simply touch the item or option that you
want to select. The button changes color
when you select it.
The SYNC 3 layout allows you to quickly
select the feature you wish to use.
Action and Description
Menu Item
Item
This bar displays icons and messages pertaining to current
system activities including climate settings, voice
commands and phone functions such as text messages.
Status Bar
A
This button is available on the main screens. Pressing it
takes you to the home screen view.
Home
B
This shows the current time. You can set the clock manually
or have it controlled by the vehicle's GPS location. See
Settings
(page 398).
Clock
C
This displays the current outside temperature.
Outside
Temperature
D
You can touch any of the buttons on this bar to select a
feature.
Feature Bar
E
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2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing SYNC™ 3E270673

The touchscreen allows you quick access
to all of your comfort, navigation,
communication and entertainment
options. Using the status and feature bar
you can quickly select the feature you want
to use.
Note:
Your system is equipped with a
feature that allows you to access and
control audio features for 10 minutes after
you switch the ignition off (and no doors
open).
The Status Bar
Additional icons also display in the status
bar depending on market, vehicle options
and current operation. If a feature is not
active, the icon does not display. Certain
icons may move to the left or right
depending on what options are active. Cell phone microphone muted. Audio system muted.
Software update installed.
Wi-Fi connected.
Cell phone roaming.
Text message received.
911 Assist off.
Cell phone network signal
strength.
Messages may also appear in the status
bar to provide you with notifications. You
can select the message to view the
associated feature.
Feature Bar Functions
Feature Bar Item
Allows you to control the media playing in
your vehicle. You can control all audio
features including AM, FM and satellite
radio, CDs, and media streaming over a
Bluetooth device or through a USB
connection.
Audio
Allows you to make calls, receive calls, and
access the phonebook of your connected
device.
Phone
Allows you to see your vehicle's location on
a virtual road map, get driving directions to
your destination and find points of interest
along your route.
Navigation
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2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing SYNC™ 3

•
Screens crowded with information,
such as Point of Interest reviews and
ratings, SiriusXM Traffic and Travel Link
sports scores, movie times or ski
conditions.
• Any action that requires you to use a
keyboard is restricted, such as entering
a navigation destination or editing
information. •
All lists are limited so the user can view
fewer entries (such as phone contacts
or recent phone call entries).
See the following table for more specific
examples. Restricted features
Pairing a Bluetooth phone.
Cellular Phone
Browsing of list entries is limited for phone contacts and
recent phone calls.
Editing the keypad code.
System Functionality
Enabling Valet Mode.
Editing settings while the rear view camera or active park
assist are active.
Editing Wi-Fi settings.
Wi-Fi
Editing the list of wireless networks.
Connecting to a new Wi-Fi network.
Viewing received text messages.
Text Messages
Using the keyboard to enter a destination.
Navigation
Adding or editing Navigation Favorites entries or Avoid
Areas.
Creating a SYNC Owner Account
Why do I need a SYNC owner account?
• Essential for keeping up with the latest
software and connected features.
• Access to customer support for any
questions you may have.
• Maintain account permissions.
Visit the website to sign up and register. Website
www.owner.ford.com
www.syncmyride.ca
www.syncmaroute.ca
Updating Your System
You can choose to download the update
onto a USB drive or use Wi-Fi to deliver
automatic updates.
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2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing SYNC™ 3