WARRANTY FORD TRANSIT CONNECT 2022 Warranty Guide

Important Information About List of Parts
Also covered by the two emissions warranties are all
emissions-related bulbs, hoses, clamps, brackets, tubes, gaskets,
seals, belts, connectors, non-diesel fuel lines, sensors, and wiring
harnesses that are used with components on the list of parts,
above.
Concerning parts that should be replaced on a certain
maintenance schedule: these parts remain under warranty until :
(a) the first replacement time that is specified in yourOwner’s
Manual; or (b) the time or mileage limits of the Federal Defect
and Performance Warranties (whichever occurs first). Your Ford
Motor Company dealer maintains a complete list of parts
covered by the emissions performance warranty. For questions
about emission-related parts, contact your dealer.
WHAT IS NOT COVERED?
Ford Motor Company may deny you emissions warranty coverage
if your vehicle or a part does not contain an emissions-related
defect or has failed because of abuse, neglect, improper
maintenance, unapproved modifications, or any items included in
What Is Not Covered?, pages 14-19.
If you need more information about getting service under the
Federal Emissions Performance Warranty, or if you want to
report what you believe to be violations of the terms of this
warranty, you may contact:
U.S. Environmental Protection Agency
Office of Transportation and Air Quality
Compliance Division, Light-Duty Vehicle Group
Attn: Warranty Complaints
2000 Traverwood Drive
Ann Arbor, MI 48105
Email: [email protected]
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6. California requirements for emissions warranties
QUICK REFERENCE: EMISSIONS WARRANTY COVERAGE
This chart shows the emission warranty that Ford Motor Company
provides for your vehicle under the emissions control warranty in
accordance with the regulations of the California Air Resources Board.
This coverage is in addition to Federal Emission warranties (Page 22).
* Gross Vehicle Weight Rating
** These specific parts were selected on the basis of their estimated replacement cost at the time the California Air Resources Board certified your vehicle for sale in California
(up through 14,000 pounds GVWR).
***
Refer to your Vehicle Emission Control Information label for emissions certification information.
**** Except for the high voltage battery, which is covered for 10 years or 150,000 miles (whichever occurs first).
NOTE: Fully-electric vehicles are not eligible for any emissions
warranties described in this booklet.
TRANSITIONAL ZERO EMISSION VEHICLES (TZEV)***
DEFECTS AND PERFORMANCE WARRANTY**** 15/150,000
EMISSIONS DEFECTS WARRANTY FOR
VEHICLE WITH GVWR OVER 14,000 LBS.***
(Gasoline engines)
(2021 and earlier engine
model year diesel engines)
(2022 and later engine
model year diesel engines)
EMISSIONS PERFORMANCE WARRANTY (Vehicles of 14,000 LBS.* & under)
EMISSIONS DEFECTS WARRANTY FOR
VEHICLES WITH GVWR*
OF 14,000 LBS. & UNDER
Short-Term Warranty
Long-Term Warranty**
3/50,000
3/50,000
7/70,000
5/50,000 5/100,000
5/110,000
Emissions Warranties for California Certified Vehicles
TYPE OF
COVERAGE YEARS IN
SERVICE/MILES DRIVEN
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Vehicles Eligible for California Emission Warranty Coverage
California emission warranty coverage applies if your vehicle
meets the following two requirements:
• Your vehicle is registered in a state
1that has adopted and is
enforcing California emission warranty regulations applicable
for your vehicle at the time of repair, and
• Your vehicle is certified for sale in California as indicated on the vehicle emission control information label.
1Subject to change, the following states have adopted and are
enforcing California emission warranty regulations:
-Passenger Car & Light-duty Trucks (up through 8,500
pounds GVWR) - California, Colorado, Connecticut,
Delaware, Maine, Maryland, Massachusetts, New Jersey,
New York, Oregon, Pennsylvania, Rhode Island, Vermont
and Washington
- Medium-Duty Passenger Vehicles (up through 10,000
pounds GVWR designed primarily for the transportation
of persons. Excludes incomplete trucks, trucks with a
seating capacity either over twelve persons total or over
nine persons rearward of the driver’s seat, or trucks with
an open cargo area of at least six feet of interior length):
California, Colorado, Connecticut, Delaware, Maine,
Maryland, Massachusetts, New York, Oregon, Rhode
Island, Vermont and Washington
- Medium-Duty Vehicles (over 8,500 pounds GVWR up
through 14,000 pounds GVWR) - California, Colorado,
Connecticut, Delaware, Maine, Maryland, Massachusetts,
New York, Oregon, Rhode Island, and Vermont.
- Light Heavy-Duty Diesel Engine Vehicles (over 14,000
pounds GVWR up through 19,500 pounds GVWR) -
California, Maine and Pennsylvania.
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Vehicles Eligible for California Transitional Zero Emission
Vehicle (TZEV) Emission Warranty Coverage
California Transitional Zero Emissions Vehicle (TZEV) extended
emission warranty coverage applies if your vehicle meets the
following two requirements:
• Your vehicle is registered in a state** that has adopted and isenforcing California TZEV emissions warranty regulations
applicable to your vehicle at the time of repair, and
• Your vehicle is certified as a TZEV in California as indicated on the vehicle emission control information label.
**Subject to change, the following states have adopted and are
enforcing California TZEV emission warranty regulations:
California, Colorado, Connecticut, Maine, Maryland,
Massachusetts, New Jersey, New York, Rhode Island, Oregon and
Vermont (NOTE: Delaware, Pennsylvania and Washington did
not adopt the California TZEV emission warranty; standard
California emission warranty coverage applies to all emission
components.)
For full details about coverage under California requirements for
emissions control, see:
→ Defects Warranties (pages 32-39)
→ Performance Warranty (pages 32-35)
→ What Is Covered? (pages 36-38)
→ What Is Not Covered? (page 38)
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EXPLANATION OF CALIFORNIA EMISSIONS WARRANTIES
Your Warranty Rights and Obligations
The California Air Resources Board and Ford Motor Company are
pleased to explain the emission control system warranty on your
2022-model vehicle. In California, new motor vehicles must be
designed, built, and equipped to meet the State's stringent
anti-smog standards. Ford must warrant the emission control
system on your vehicle for the periods of time listed on pages 32-35,
provided there has been no abuse, neglect, or improper maintenance
of your vehicle.
Your emission control system may include parts such as the fuel
injection system, the ignition system, catalytic converter, and the
engine computer. Also included may be hoses, belts, connectors,
and other emissions-related assemblies.
Where a warrantable condition exists, Ford Motor Company will
repair your vehicle at no cost to you including diagnosis, parts,
and labor.
Manufacturer's Warranty Coverage
For Vehicles Eligible for California Emission Warranty Coverage
If Gross Vehicle Weight Rating is 14,000 lbs. or less:
For 3 years or 50,000 miles (whichever occurs first):
1. If your vehicle fails a Smog Check inspection, all necessary
repairs and adjustments will be made by Ford to ensure that your
vehicle passes the inspection. This is your emission control
system PERFORMANCE WARRANTY.
2. If any emissions-related part on your vehicle is defective, the
part will be repaired or replaced by Ford. This is your short-term
emission control system DEFECTS WARRANTY.
For 7 years or 70,000 miles (whichever occurs first):
If a high-priced emissions-related part is defective or if its failure
causes your vehicle to fail a Smog Check inspection, the part will
be repaired or replaced by Ford. This is your long-term emission
control system DEFECTS WARRANTY.
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For a list of the high-priced emission-related parts that are
covered for 7 years or 70,000 miles, go to www.owner.ford.com /
Owner Manuals.
Select the list that corresponds to the model and the model year
of your vehicle. NOTE: This list is vehicle specific and may not be
the same for all vehicles. It is based on the replacement cost of
each specific part, which can vary between vehicle lines.
If Gross Vehicle Weight Rating is 8,501 lbs. through 14,000 lbs.:
• For 5 years or 50,000 miles (whichever occurs first) forcomponents whose failure would increase the vehicle’s
emissions of air conditioning refrigerants.
• Only for HDVs designated as "vocational vehicles" on the
underhood "VEHICLE EMISSION CONTROL INFORMATION"
label: Tire defects that affect compliance with greenhouse gas
requirements are covered for 2 years or 24,000 miles,
whichever comes first.
If Gross Vehicle Weight Rating is over 14,000 lbs.:
For 5 years or 50,000 miles (gasoline engines), 5 years or
100,000 miles (2021 and earlier engine model year diesel
engines), and 5 years or 110,000 miles (2022 and later engine
model year diesel engines) (whichever occurs first). Warranty
coverage of 5 years or 50,000 miles (whichever occurs first)
applies for components whose failure would increase the
vehicle’s emissions of air conditioning refrigerants. Only for HDVs
designated as "vocational vehicles" on the underhood
"VEHICLE EMISSION CONTROL INFORMATION" label: Tire
defects that affect compliance with greenhouse gas
requirements are covered for 2 years or 24,000 miles, whichever
comes first.
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For Vehicles Eligible for California TZEV Emission Warranty
Coverage
Except as noted below, for 15 years or 150,000 miles (whichever
first occurs):
1. If your vehicle fails a Smog Check inspection, all necessary
repairs and adjustments will be made by Ford to ensure that your
vehicle passes the inspection. This is your emission control
system PERFORMANCE WARRANTY.
2. If any emissions-related part on your vehicle is defective, the
part will be repaired or replaced by Ford. This is your short-term
emission control system DEFECTS WARRANTY.
NOTE:The TZEV warranty period for the high-voltage battery is
10 years or 150,000 miles (whichever first occurs).
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Owner's Warranty Responsibilities
As the vehicle owner, you are responsible for the performance of
the required maintenance listed in your owner's manual. Ford
Motor Company recommends that you retain all receipts
covering maintenance on your vehicle, but Ford cannot deny
warranty coverage solely for the lack of receipts or for your failure
to ensure the performance of all scheduled maintenance.
You are responsible for presenting your vehicle to a Ford Motor
Company dealer as soon as a problem exists. The warranty
repairs should be completed in a reasonable amount of time, not
to exceed 30 days.
As the vehicle owner, you should also be aware that Ford Motor
Company may deny you warranty coverage if your vehicle or a
part has failed due to abuse, neglect, improper maintenance, or
unapproved modifications.
If you have any questions regarding your warranty rights and
responsibilities, or if you want to report what you believe to be
violations of the terms of this warranty, you may contact the Ford
Customer Relationship Center at 1-800-392-3673 (FORD) or the
California Air Resources Board at:California Air Resources Board
9528 Telstar Avenue
El Monte, California 91731
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Important Information about List of Parts
There may be additional coverage for these parts through the
Bumper to Bumper, Powertrain, or Diesel Engine limited
warranties. In any case, the warranty with the broadest coverage
applies.
Also covered by this warranty are all emissions-related bulbs,
hoses, clamps, brackets, tubes, gaskets, seals, belts, connectors,
non diesel fuel lines, and wiring harnesses that are used with
components on the list of parts above.
Concerning parts that should be replaced on a certain
maintenance schedule: these parts remain under warranty until
the first required replacement time that is specified in your
Owner’s Manual.
NOTE: If the diagnosis does not reveal a defect, the Defects
Warranty does not apply.
Your Ford Motor Company dealer maintains a complete list of
covered parts. For more details about the specific parts that are
covered by the Defects Warranty, contact your dealer.
WHAT IS NOT COVERED?
Ford Motor Company may deny you emissions warranty coverage
if your vehicle or a part does not contain a defect that affects
emissions or has failed because of abuse, neglect, improper
maintenance, unapproved modifications, or any items included in
What Is Not Covered?, pages 14-19.
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7. Additional information about your emissions warrantycoverage, under Federal and California requirements
HOW DO I GET WARRANTY SERVICE?
To get service under your emissions warranties, take your vehicle
to any Ford Motor Company dealer as soon as possible after
illumination of the Malfunction Indicator Light or it has failed an
EPA-approved test or a California Smog Check inspection. Be
sure to show the dealer the document that says your vehicle has
failed the test.
Your dealer will determine whether the repair is covered by the
warranty. If the dealer has a question about Emissions
Performance Warranty coverage, it will forward the question to
Ford Motor Company, which must make a final decision within 30
days after you bring your vehicle in for repair. (The decision will
be made within a shorter time if state, local, or federal law
requires you to have the vehicle repaired more quickly in order to
avoid additional penalties.) The deadline for a determination
about Emissions Performance Warranty Coverage does not need
to be met if you request a delay, agree to a delay in writing, or if
the delay is caused by an event for which neither Ford nor your
dealer is responsible. If a question about Emissions Performance
Warranty coverage is referred to Ford Motor Company, you will be
notified by Ford Motor Company in writing if your claim for
warranty coverage is denied. The notice will explain the basis for
denying your claim. If you fail to receive this notice within a timely
manner, as determined above, Ford will perform the warranty
repair for you free of charge.
HOW DO I HANDLE EMERGENCY REPAIRS?
If your vehicle needs an emergency warrantable repair and a Ford
Motor Company dealer is not available, or if a Ford Motor
Company dealer cannot perform warrantable repair(s) within 30
days of you bringing your vehicle to the dealer, repairs may be
performed at any service establishment or by you using Ford
equivalent replacement parts.
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