WARRANTY FORD TRANSIT CONNECT 2022 Warranty Guide

The warranties contained in this booklet and all questions
regarding their enforceability and interpretation are governed
by the law of the state in which you purchased your Ford
vehicle. Some states do not allow Ford to limit how long an
implied warranty lasts or to exclude or limit incidental or
consequential damages, so the limitation and exclusions
described above may not apply to you.
APPLICABILITY OF LIMITATIONS OF IMPLIED WARRANTY TO
NEW VEHICLE LIMITED WARRANTY AND EMISSIONS
WARRANTY
*** This information about the limitation of implied warranties
and the exclusion of incidental and consequential damages
under the NEW VEHICLE LIMITED WARRANTY also applies to
the EMISSIONS WARRANTIES described on pages 22-41. ***
Ford participates in the BBB AUTO LINE warranty dispute
resolution program. You may contact BBB AUTO LINE by
calling 800-955-5100.
You are required to submit your warranty dispute to the BBB
AUTO LINE before exercising rights or seeking remedies under
the Federal Magnuson-Moss Warranty Act, 15 U.S.C. § 2301 et
seq. To the extent permitted by the applicable state ‘‘Lemon
Law’’, you are also required to submit your warranty dispute to
the BBB AUTO LINE before exercising any rights or seeking
remedies under the ‘‘Lemon Law’’.
If you choose to seek remedies that are not created by the
Magnuson-Moss Warranty Act or the applicable state ‘‘Lemon
Law,’’ you are not required to first use BBB AUTO LINE to resolve
your dispute – although the program is still available to you.
For more information regarding the BBB AUTO LINE program,
see page 44 of this booklet.7

QUICK REFERENCE: WARRANTY COVERAGE
This chart gives a general summary of your warranty coverage
provided by Ford Motor Company under theNew Vehicle
Limited Warranty. Please refer to the description of warranty
coverage for more specific information.
For each type of coverage, the chart shows two measures:
• years in service • miles driven
The measure that occurs first determines how long your coverage
lasts. For example: Your Bumper to Bumper Coverage lasts for
three years - unless you drive more than 36,000 miles before three
years elapse. In that case, your coverage ends at 36,000 miles.
For more details on coverage, see:
→ What is Covered? (pages 9-14)
→ What is Not Covered? (pages 14-19)
HYBRID/ELECTRIC UNIQUE
COMPONENT 8/100,000
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WHAT IS COVERED?
Your NEW VEHICLE LIMITED WARRANTY gives you specific legal
rights. You may have other rights that vary from state to state.
Under your New Vehicle Limited Warranty if:
- your Ford vehicle is properly operated and maintained, and
- was taken to a Ford dealership for a warranted repair during the
warranty period,
then authorized Ford Motor Company dealers will, without
charge, repair, replace, or adjust all parts on your vehicle that
malfunction or fail during normal use during the applicable
coverage period due to a manufacturing defect in
factory-supplied materials or factory workmanship.
This warranty does not mean that each Ford vehicle is defect
free. Defects may be unintentionally introduced into vehicles
during the design and manufacturing processes and such defects
could result in the need for repairs. Ford provides the New Vehicle
Limited Warranty only to remedy manufacturing defects that
result in vehicle part malfunction or failure during the warranty
period.
The remedy under this written warranty, and any implied
warranty, is limited to repair, replacement, or adjustment of
defective parts. This exclusive remedy shall not be deemed to
have failed its essential purpose so long as Ford, through its
authorized dealers, is willing and able to repair, replace, or adjust
defective parts in the prescribed manner. Ford's liability, if any,
shall in no event exceed the cost of correcting manufacturing
defects as herein provided and upon expiration of this warranty,
any such liability shall terminate.
Conditions that are not covered by the New Vehicle Limited
Warranty are described on pages 14-19. When making warranty
repairs on your vehicle, the dealer will use Ford or Motorcraft
parts or remanufactured or other parts that are authorized by
Ford, at the discretion of Ford or the Ford dealership.9

Nothing in this warranty should be construed as requiring
defective parts to be replaced with parts of a different type or
design than the original part, so long as the vehicle functions
properly with the replacement part. Moreover, Ford and its
authorized dealers are entitled to a reasonable time and a
reasonable number of attempts within which to diagnose and
repair any defect covered by this warranty.
In certain instances, Ford may authorize repairs at other than
Ford dealer facilities.
Two separate warranties apply to tires on your new vehicle. The
New Vehicle Limited Warranty covers tire defects in factory
supplied material or workmanship for 100% of labor costs and
on a pro rata adjustment basis for parts. (See the reimbursement
schedule below).
For vehicles within the New Vehicle Limited Warranty time in
service and mileage coverage period, defective tires will be
replaced on a pro rata adjustment basis according to the
following mileage-based Reimbursement Schedule:
MILES DRIVENPERCENT OF PARTS COVERED BY FORD
1-12,000 100%
12,001-24,000 60%
24,001-36,000 30%
The tire manufacturer also provides you with a separate tire
warranty that may extend beyond the New Vehicle Limited
Warranty coverage. You will find the manufacturer’s tire warranty
with the owner literature supplied with your vehicle. You have the
option of having a tire warranty repair performed by the tire
manufacturer’s authorized service center. If you go to a tire
service center for a repair covered by the New Vehicle Limited
Warranty, you may be charged a prorated amount for wear or
other charges. If so, you should present your paid invoice
detailing the nature of the charges to any Ford Motor Company
dealership for refund consideration. When making warranty
repairs on your vehicle, the dealer will use Ford or Motorcraft
parts or remanufactured or other parts that are authorized by
Ford. In certain instances, Ford may authorize repairs at other
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than Ford dealer facilities. Tire replacements under warranty will
be made with the same brand and model as originally equipped
with the vehicle unless the same brand and model is no longer
available, in which case a tire of the same brand, size, load, speed
and tread type will be used. In some circumstances, Ford may
authorize another brand and/or model to substitute for the
original brand and model, even if still available.
Normal tire wear or damage is not reimbursable. See page 18 for
details of what is not covered.
Extended warranty coverage periods are available for certain
vehicle parts and conditions. Specifically,
(1) Your vehicle's Powertrain components are covered for five
years or 60,000 miles, whichever occurs first. The extended
coverage applies to theEngine:all internal lubricated parts,
cylinder block, cylinder heads, electrical fuel pump, powertrain
control module, engine mounts, flywheel, injection pump,
manifold (exhaust and intake), manifold bolts, oil pan, oil pump,
seals and gaskets, engine thermostat, engine thermostat
housing, timing chain cover, timing chain (gears or belt),
turbocharger/supercharger unit, valve covers, water pump;
Transmission: all internal parts, clutch cover, seals and gaskets,
torque converter, transfer case (including all internal parts),
transmission case, transmission mounts (front and rear);
Front-Wheel Drive: axle shafts, support bracket, front bearings,
seals and gaskets, universal and constant velocity joints;
Rear-Wheel Drive:axle shafts, rear bearings, center support
bearing, drive axle housing (including all internal parts), drive
shaft, retainers, supports, seals and gaskets, universal and
constant velocity joints. Four-Wheel/All-Wheel Drive: axle
shafts, support bracket, bearings (front and rear), center support
bearing, drive shafts, final drive housing (including all internal
parts), hubs-automatic front locking (four-wheel drive), locking
rings (four-wheel drive), seals and gaskets, universal and
constant velocity joints.
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(2) Your vehicle's safety belts and air bag Supplemental
Restraint System (SRS) are covered for an extended Safety
Restraint Coverage Period, which lasts for five years or 60,000
miles, whichever occurs first.
(3) Your vehicle’s body sheet metal panels are covered for an
extended Corrosion Coverage Period, which lasts for five years,
regardless of miles driven. The extended warranty coverage only
applies if a body sheet metal panel becomes perforated due to
corrosion during normal use due to a manufacturing defect in
factory-supplied materials or factory workmanship. If aluminum
body panels have corrosion or rust damage, and the damage is
not the result of abnormal usage, vehicle accident, customer
actions and/or extreme environmental conditions, the corrosion
or rust damage repairs are covered for 5 years, unlimited miles.
For damage caused by airborne material (environmental fallout)
where there is no factory-related defect involved and therefore
no warranty − our policy is to provide free repair of paint damage
due to the airborne material for 12 months or 12,000 miles,
whichever occurs first.
(4) Your vehicle's direct injection diesel engine and certain engine
components are covered during the Diesel Engine Coverage
Period, which lasts for five years or 100,000 miles, whichever
occurs first. The following parts are covered during this extended
coverage period: the engine, cylinder block, heads and all internal
parts, intake and exhaust manifolds, timing gear, harmonic
balancer, valve covers, oil pan and pump, water pump, fuel
system (excluding fuel lines, fuel tank and frame mounted fuel
conditioning module sometimes referred to as the frame
mounted pump/filter/water separator or frame mounted fuel
filter/water separator), high pressure lines, gaskets and seals,
glow plugs, turbocharger, two-stage turbocharger assembly,
turbocharger actuator, powertrain control module, high pressure
fuel injection pump assembly, injectors, injection pressure sensor,
fuel rail pressure sensor, exhaust back pressure regulator and
sensor, exhaust pressure sensor, manifold pressure sensor,
intake air temperature sensor, crankshaft position sensor,
camshaft position sensor, accelerator switch.
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(5) The electrical drivetrain system of your vehicle is covered by
the Hybrid & Electric Vehicle Unique Component coverage for
eight years or 100,000 miles, whichever comes first. The
components in the electrical drivetrain system of your vehicle will
vary, depending on whether your vehicle is a hybrid, plug-in
hybrid, but you can rest assured knowing that your vehicle’s
electrical drivetrain system is covered by this comprehensive
warranty. Depending on your vehicle, electrical drivetrain system
components covered by this warranty may include, and are not
limited to: high-voltage battery, high-voltage battery connector,
battery energy control module (BECM), on-board charger,
inverter system controller (ISC), DC/DC converter, hybrid
continuously variable transmission or electric driveline motor and
transmission range sensor. If an electrical drivetrain system
component requires replacement under warranty, it may be
replaced with a new, factory remanufactured, or factory
refurbished component, at Ford’s discretion. Refurbished battery
components selected for your vehicle will align with your
vehicle’s age and mileage, and meet Ford’s stringent
requirements and standards. (see "Note: High-Voltage Battery
Gradual Capacity Loss" below).
Note: High Voltage Battery Gradual Capacity Loss
The high voltage battery will experience gradual capacity loss
with time and use, similar to all batteries, which is considered
normal wear and tear. Loss of battery capacity due to or resulting
from gradual capacity loss is NOT covered under the New Vehicle
Limited Warranty. See your Owner’s Manual for important tips on
how to maximize the life and capacity of the high voltage battery.
NOTE:Some components may also be covered by the Emissions
Warranties. For more information, see pages 22-41.
If you own or lease a 2022-model Next Generation Police
Interceptor Vehicle (NGPI), refer to the Warranty Addendum Card
that was given to you when you took delivery of your vehicle for
further explanation of Amendments to the New Vehicle Limited
Warranty. The Warranty Addendum applies only the NGPI
vehicles delivered in the State of Florida and New York.
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Certain commercial customers with a valid Fleet Identification
Number (FIN Code) are eligible for a five year / 100,000 mile
limited gas powertrain warranty on the following vehicles: 2022
F-150 (Excluding Raptor), Super Duty (F-250 through F-600)
pickup and chassis cabs (F53/F59), Transit and Transit Connect.
Vehicle must be reported as a sales type "fleet" at original time of
sale. To become a U.S. Ford Fleet Account, for vehicles which are
owned and operated in the United States, you must register for a
U.S. Fleet Identification Number (FIN Code). You will also be asked
to provide proof of eligibility documentation for the vehicles in your
fleet. To see if you qualify, please see the eligibility restrictions at
//https://www/fleet.ford.com/get-started.
Ford Power-Up software updates
During the warranty coverage period, Ford Motor Company warrants
that:
• you will not be charged for diagnosis, repair, replacement, oradjustment of components that are damaged or inoperable
due to a defect caused by a Ford Power-Up software update
WHAT IS NOT COVERED UNDER THE NEW VEHICLE LIMITED
WARRANTY?
Damage Caused By:
• accidents, collision or objects striking the vehicle (including driving through a car wash)
• theft, vandalism, or riot
• fire or explosion
• using contaminated or improper fuel/fluids
• customer-applied chemicals or accidental spills
• driving through water deep enough to cause water to be ingested into any component. i.e. powertrain components
• misuse of the vehicle, such a driving over curbs, overloading, racing or using the vehicle as a permanent stationary power
source
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(Plug-InVehicles only) - The New Vehicle Limited Warranty
does not cover: damage to the 120V convenience cord caused
by misuse of the cord. Always use the convenience cord in a
manner that conforms to the directions found in the Owner’s
Manual.
Damage Caused by Alteration or Modification
The New Vehicle Limited Warranty does not cover any damage
caused by:
• alterations or modifications of the vehicle, including the body,chassis, electronics or their components, after the vehicle
leaves the control of Ford Motor Company
• tampering with the vehicle, tampering with the emissions systems or with the other parts that affect these systems (for
example, but not limited to exhaust and intake systems)
• the installation or use of a non-Ford Motor Company part or software (other than a certified emissions part or software) or
any part or software (Ford or non-Ford) designed for off-road
use only installed after the vehicle leaves the control of Ford
Motor Company, if the installed part fails or causes a Ford part
to fail. Examples include, but are not limited to lift kits,
oversized tires, roll bars, cellular phones, alarm systems,
automatic starting systems and performance-enhancing
powertrain components or software and performance “chips”.
Your vehicle may allow, enable or facilitate the use of certain
non-Ford Motor Company software. Ford is not responsible for
the functionality of such software. Ford may disallow,
discontinue or modify your ability to use such software at any
time without prior notification or incurring any warranty or
other obligation. Non-Ford Motor Company software may be
governed by End User License Agreement or warranty provided
by the software provider. For Ford Motor Company software
see End User License Agreement found in the Owner Manual.
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Damage Caused by Use and/or the Environment
The New Vehicle Limited Warranty does not cover surface rust,
deterioration and damage of paint, trim, upholstery, and other
appearance items that result from use and/or exposure to the
elements. You, as the owner, are responsible for these items.
Some examples are:
• dings, dents
• cuts, burns, punctures or tears
• road salt
• tree sap, bird and bee droppings
• windstorm, lightening, hail
• earthquake
• freezing, water or flood
• stone chips, scratches (some examples are on paint and glass)
• windshield stress cracks. However, limited coverage onwindshield stress cracks will be provided for the first 12 months
or 12,000 miles (whichever occurs first), even though caused
by use and/or exposure to the elements.
Maintenance/Wear
The New Vehicle Limited Warranty does not cover: (1) parts and
labor needed to maintain the vehicle; and (2) the replacement of
parts due to normal wear and tear. You, as the owner, are
responsible for these items. See your Owner’s Manual. Some
examples of maintenance and normal wear are:
• oil changes
• oils, lubricants, other fluids
• oil/air filters
• tire rotation/inflation
• cleaning/polishing • clutch linings
• wiper blades*
• wheel alignments and tire
balancing*
• brake pad/lining*
* Ford will replace or adjust certain maintenance items when
necessary, free of charge during a limited period:
• Wiper blade replacements will be provided during the first six months in service, regardless of miles driven.
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