infotainment GMC ACADIA 2020 Owner's Guide

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13687875) - 2020 - CRC - 10/28/19
Customer Information 379
be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.Publication Ordering
Information
Service Manuals
Service manuals have the diagnosis
and repair information on the
engine, transmission, axle,
suspension, brakes, electrical
system, steering system, body, etc.
Customer Literature
Owner’s manuals are written
specifically for owners and are
intended to provide basic
operational information about the
vehicle. The owner ’s manual
includes the Maintenance Schedule
for all models.
Customer literature publications
available for purchase include
owner ’s manuals, warranty
manuals, infotainment manuals, and
portfolios. Portfolios include an
owner ’s manual, warranty manual,
infotainment manual, if applicable,
and zip lock bag or pouch.
Current and Past Models
Service manuals and customer
literature are available for many
current and past model year GM
vehicles.
To order, call 1-800-551-4123
Monday–Friday, 8:00 a.m.–6:00 p.m.
eastern time
For credit card orders only (VISA,
MasterCard, or Discover), see
Helm, Inc. at: www.helminc.com.
To order by mail, write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Make checks payable in U.S. funds.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13687875) - 2020 - CRC - 10/28/19
Customer Information 383
To read data recorded by an EDR,
special equipment is required, and
access to the vehicle or the EDR is
needed. In addition to the vehicle
manufacturer, other parties, such as
law enforcement, that have the
special equipment, can read the
information if they have access to
the vehicle or the EDR.
GM will not access these data or
share it with others except: with the
consent of the vehicle owner or,
if the vehicle is leased, with the
consent of the lessee; in response
to an official request by police or
similar government office; as part of
GM's defense of litigation through
the discovery process; or, as
required by law. Data that GM
collects or receives may also be
used for GM research needs or may
be made available to others for
research purposes, where a need is
shown and the data is not tied to a
specific vehicle or vehicle owner.OnStar
If the vehicle is equipped with
OnStar and has an active service
plan, additional data may be
collected and transmitted through
the OnStar system. This includes
information about the vehicle’s
operation; collisions involving the
vehicle; the use of the vehicle and
its features, including infotainment;
and the location and approximate
GPS speed of the vehicle. Refer to
the OnStar Terms and Conditions
and Privacy Statement on the
OnStar website.
SeeOnStar Additional Information
0 386.
Infotainment System
If the vehicle is equipped with a
navigation system as part of the
infotainment system, use of the
system may result in the storage of
destinations, addresses, telephone
numbers, and other trip information.
See the infotainment manual for
information on stored data and for
deletion instructions.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13687875) - 2020 - CRC - 10/28/19
OnStar 385
Press=to:
. Open the OnStar app on the
infotainment display. See the
infotainment manual for
information on how to use the
OnStar app.
Or
. Give OnStar Turn-by-Turn
Navigation voice commands.
. Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped.
Press
Qto connect to an
Advisor to:
. Verify account information or
update contact information.
. Get driving directions. .
Receive a Diagnostic check of
the vehicle's key operating
systems.
. Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority connection
to an OnStar Advisor available
24/7 to:
. Get help for an emergency.
. Be a Good Samaritan or
respond to an AMBER Alert.
. Get assistance in severe
weather or other crisis situations
and find evacuation routes.
OnStar Services
Emergency
Emergency Services require an
active safety and security plan. With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately connected in to
the vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and
relay important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider
to help with a flat tire, a battery
jump, or an empty gas tank.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13687875) - 2020 - CRC - 10/28/19
OnStar 387
.PressQto speak with an
Advisor.
OnStar or connected services
cannot work unless the vehicle is in
a place where OnStar has an
agreement with a wireless service
provider for service in that area. The
wireless service provider must also
have coverage, network capacity,
reception, and technology
compatible with OnStar or
connected services. Service
involving location information about
the vehicle cannot work unless GPS
signals are available, unobstructed,
and compatible with the OnStar
hardware. OnStar or connected
services may not work if the OnStar
equipment is not properly installed
or it has not been properly
maintained. If equipment or software
is added, connected, or modified,
OnStar or connected services may
not work. Other problems beyond
the control of OnStar —such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage to the vehicle in a crash, or wireless
phone network congestion or
jamming
—may prevent service.
See Radio Frequency Statement
0 380.
Services for People with
Disabilities
Advisors provide services to help
with physical disabilities and
medical conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
If equipped, TTY mode can be
turned on or off by touching
Settings, then Apps, and then
Phone. When TTY mode is on,
phone calls can be made or
received with OnStar using the
infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13687875) - 2020 - CRC - 10/28/19
390 Connected Services
Connected
Services
Connected Services
Navigation . . . . . . . . . . . . . . . . . . . . 390
Connections . . . . . . . . . . . . . . . . . . 391
Diagnostics . . . . . . . . . . . . . . . . . . . 392
Connected Services
Navigation
Navigation requires a specific
OnStar or connected service plan.
Press
Qto receive Turn-by-Turn
directions or have them sent to the
vehicle’s navigation screen,
if equipped.
Turn-by-Turn Navigation
1. PressQto connect to an
Advisor.
2. Request directions to be downloaded to the vehicle.
3. Follow the voice-guided commands.
Using Voice Commands
During a Planned Route
Functionality of the Voice Command
button, if equipped, may vary by
vehicle and region. For some
vehicles, press
=to open the
OnStar app on the infotainment
display. For other vehicles press
=
as follows. Cancel Route
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Cancel route.” System
responds: “Do you want to
cancel directions?”
3. Say “Yes.”System responds:
“OK, request completed, thank
you, goodbye.”
Route Preview
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Route preview.” System
responds with the next three
maneuvers.
Repeat
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Repeat.” System
responds with the last direction
given, then responds with
“OnStar ready,” then a tone.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13687875) - 2020 - CRC - 10/28/19
Connected Services 391
Get My Destination1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Get my destination.”
System responds with the
address and distance to the
destination, then responds with
“OnStar ready,” then a tone.
Send Destination to Vehicle
Directions can be sent to the
vehicle’s navigation screen,
if equipped.
Press
Q, then ask the Advisor to
download directions to the vehicle’s
navigation system, if equipped. After
the call ends, the navigation screen
will provide prompts to begin driving
directions. Routes that are sent to
the navigation screen can only be
canceled through the navigation
system.
See www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Connections
The following services help with
staying connected.
For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Ensuring Security
. Change the default passwords
for the Wi-Fi hotspot and
myGMC mobile application.
Make these passwords different
from each other and use a
combination of letters and
numbers to increase the
security.
. Change the default name of the
SSID (Service Set Identifier).
This is your network’s name that
is visible to other wireless
devices. Choose a unique name
and avoid family names or
vehicle descriptions.
Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in
Wi-Fi hotspot that provides access
to the Internet and web content at
4G LTE speed. Up to seven mobile devices can be connected. A data
plan is required. Use the in-vehicle
controls only when it is safe to
do so.
1. To retrieve Wi-Fi hotspot information, press
=to open
the OnStar app on the
infotainment display, then
select Wi-Fi Hotspot. On some
vehicles, touch Wi-Fi or Wi-Fi
Settings on the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID),
password, and on some
vehicles, the connection type
(no Internet connection, 3G,
4G, 4G LTE), and signal quality
(poor, good, excellent).
3. To change the SSID or password, press
Qor call
1-888-4ONSTAR to connect
with an Advisor. On some
vehicles, the SSID and
password can be changed in
the Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-13687875) - 2020 - CRC - 10/28/19
Index 395
Child Restraints (cont'd)Older Children . . . . . . . . . . . . . . . . . . 77
Securing . . . . . . . . . . . . . . . . . . . . 93, 95
Systems . . . . . . . . . . . . . . . . . . . . . . . . 81
Circuit Breakers . . . . . . . . . . . . . . . . 289
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 342
Interior Care . . . . . . . . . . . . . . . . . . 346
Climate Control Systems Dual Automatic . . . . . . . . . . . . . . . 165
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Cluster, Instrument . . . . . . . . 115, 119
Collision Damage Repair . . . . . . . 377
Compact Spare Tire . . . . . . . . . . . . 334
Compartments
Storage . . . . . . . . . . . . . . . . . . . . . . . . . 98
Compass . . . . . . . . . . . . . . . . . . . . . . . 110
Compressor Kit, Tire Sealant . . . 321
Connected Services Connections . . . . . . . . . . . . . . . . . . 391
Diagnostics . . . . . . . . . . . . . . . . . . . 392
Navigation . . . . . . . . . . . . . . . . . . . . 390
Connections Connected Services . . . . . . . . . . 391
Control
Hill Descent . . . . . . . . . . . . . . . . . . .211 Control (cont'd)
Traction and Electronic
Stability . . . . . . . . . . . . . . . . . . . . . 209
Control Light Hill Descent . . . . . . . . . . . . . . . . . . 131
Control of a Vehicle . . . . . . . . . . . . . 176
Convex Mirrors . . . . . . . . . . . . . . . . . . 31
Coolant Engine Temperature Gauge . . 123
Engine TemperatureWarning Light . . . . . . . . . . . . . . . 133
Cooling . . . . . . . . . . . . . . . . . . . . 165, 169
Cooling System . . . . . . . . . . . . . . . . . 275
Courtesy Lamps . . . . . . . . . . . . . . . . 160
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 376
Cover Cargo . . . . . . . . . . . . . . . . . . . . . . . . . 100
Cruise Control . . . . . . . . . . . . . . . . . . 214 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Cruise Control, Adaptive . . . . . . . . 216
Customer Assistance . . . . . . . . . . . 373
Offices . . . . . . . . . . . . . . . . . . . . . . . . 372
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 373
Customer Information
Publications OrderingInformation . . . . . . . . . . . . . . . . . . 379 Customer Satisfaction
Procedure . . . . . . . . . . . . . . . . . . . . . 370
Cybersecurity . . . . . . . . . . . . . . . . . . . 382
D
Damage Repair, Collision . . . . . . . 377
Danger, Warning, and Caution . . . . 3
Data Collection Infotainment System . . . . . . . . . . 383
OnStar . . . . . . . . . . . . . . . . . . . . . . . 383
Data Recorders, Event . . . . . . . . . 382
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 157
Defensive Driving . . . . . . . . . . . . . . . 175
Delayed Locking . . . . . . . . . . . . . . . . . 19
Diagnostics Connected Services . . . . . . . . . . 392
Distracted Driving . . . . . . . . . . . . . . . 174
Dome Lamps . . . . . . . . . . . . . . . . . . . 160
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . 136
Delayed Locking . . . . . . . . . . . . . . . . 19
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Power Locks . . . . . . . . . . . . . . . . . . . . 19
Drive Belt Routing, Engine . . . . . . 369
Drive Systems All-Wheel Drive . . . . . . . . . . 206, 284
Driver Assistance Systems . . . . . 225

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-13687875) - 2020 - CRC - 10/28/19
398 Index
HeaterEngine . . . . . . . . . . . . . . . . . . . . . . . . 194
Heating . . . . . . . . . . . . . . . . . . . . 165, 169
High-Beam On Light . . . . . . . . . . . . 135
High-Speed Operation . . . . . . . . . . 306
Hill and Mountain Roads . . . . . . . . 183
Hill Descent Control (HDC) . . . . . 211
Hill Descent Control Light . . . . . . . 131
Hill Start Assist (HSA) . . . . . . . . . . 209
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 262
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
How to Wear Seat Belts Properly . . . . . . . . . . . . . . . . . . . . . . . . 57
HVAC . . . . . . . . . . . . . . . . . . . . . . 165, 169
I
Ignition Positions . . . . . . . . . . . . . . . 190
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 30
Indicator Pedestrian Ahead . . . . . . . . . . . . 132
Vehicle Ahead . . . . . . . . . . . . . . . . 132
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . . 79
Information Publication Ordering . . . . . . . . . . 379
Infotainment . . . . . . . . . . . . . . . . . . . . 164
Infotainment System . . . . . . . . . . . . 383
Instrument Cluster . . . . . . . . . 115, 119 Instrument Panel Overview . . . . . . . 5
Interior Rearview Mirrors . . . . . . . . . 33
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North
America . . . . . . . . . . . . . . . . . . . . . . . 335
K
Keyless Entry
Remote (RKE) System . . . . . . . . . . 8
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
L
Labeling, Tire Sidewall . . . . . . . . . . 300
Lamps Courtesy . . . . . . . . . . . . . . . . . . . . . . 160
Daytime Running (DRL) . . . . . . 157
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 160
Exterior Controls . . . . . . . . . . . . . . 155
Exterior Lamps OffReminder . . . . . . . . . . . . . . . . . . . 157
Exterior Lighting Battery
Saver . . . . . . . . . . . . . . . . . . . . . . . 163
Malfunction Indicator (Check Engine) . . . . . . . . . . . . . 127
On Reminder . . . . . . . . . . . . . . . . . 136
Reading . . . . . . . . . . . . . . . . . . . . . . 161 Lane Change Alert (LCA) . . . . . . . 238
Lane Keep Assist (LKA) . . . . . . . . 240
Lane Keep Assist Light . . . . . . . . . 131
Lap-Shoulder Belt . . . . . . . . . . . . . . . 59
LATCH System
Replacing Parts after aCrash . . . . . . . . . . . . . . . . . . . . . . . . . 92
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . . . 85
LED Lighting . . . . . . . . . . . . . . . . . . . . 288
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Lighting Entry . . . . . . . . . . . . . . . . . . . . . . . . . 161
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Illumination Control . . . . . . . . . . . 160
LED . . . . . . . . . . . . . . . . . . . . . . . . . . 288
Lights Airbag Readiness . . . . . . . . . . . . . 126
Antilock Brake System(ABS) Warning . . . . . . . . . . . . . . 130
Brake System Warning . . . . . . . 129
Charging System . . . . . . . . . . . . . 127
Check Engine (Malfunction
Indicator) . . . . . . . . . . . . . . . . . . . . 127
Cruise Control . . . . . . . . . . . . . . . . 136
Door Ajar . . . . . . . . . . . . . . . . . . . . . 136
Electric Parking Brake . . . . . . . . 130

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-13687875) - 2020 - CRC - 10/28/19
402 Index
ShiftingInto Park . . . . . . . . . . . . . . . . . . . . . . 197
Out of Park . . . . . . . . . . . . . . . . . . . 198
Side Blind Zone Alert (SBZA) . . . 238
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 159
Spare Tire
Compact . . . . . . . . . . . . . . . . . . . . . . 334
Special Application Services . . . . 358
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . . 366
Speedometer . . . . . . . . . . . . . . . . . . . 121
StabiliTrak OFF Light . . . . . . . . . . . . . . . . . . . . . 133
Start Assist, Hill . . . . . . . . . . . . . . . . . 209
Start Vehicle, Remote . . . . . . . . . . . 15
Starter Switch Check . . . . . . . . . . . 284
Starting the Engine . . . . . . . . . . . . . 192
Steering . . . . . . . . . . . . . . . . . . . . . . . . 176 Heated Wheel . . . . . . . . . . . . . . . . 107
Wheel Adjustment . . . . . . . . . . . . 106
Wheel Controls . . . . . . . . . . . . . . . 107
Stop/Start System . . . . . . . . . . . . . . 193
Storage Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Storage Areas Armrest . . . . . . . . . . . . . . . . . . . . . . . . . 99
Cargo Cover . . . . . . . . . . . . . . . . . . 100 Storage Areas (cont'd)
Cargo Management
System . . . . . . . . . . . . . . . . . . . . . . 101
Center Console . . . . . . . . . . . . . . . . . 99
Glove Box . . . . . . . . . . . . . . . . . . . . . . 98
Roof Rack System . . . . . . . . . . . . 104
Sunglasses . . . . . . . . . . . . . . . . . . . . . 98
Storage Compartments . . . . . . . . . . 98
Storing the Tire Sealant and Compressor Kit . . . . . . . . . . . . . . . 327
Struts Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . 286
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 185
Summer Tires . . . . . . . . . . . . . . . . . . 299
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 38
Sunglass Storage . . . . . . . . . . . . . . . . 98
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System Engine Air Filter Life . . . . . . . . . . 273
Forward CollisionAlert (FCA) . . . . . . . . . . . . . . . . . . 231
Infotainment . . . . . . . . . . . . . 164, 383
Roof Rack . . . . . . . . . . . . . . . . . . . . 104
Systems Driver Assistance . . . . . . . . . . . . . 225T
Tachometer . . . . . . . . . . . . . . . . . . . . . 121
Text Telephone (TTY) Users . . . . 373
Theft-Deterrent Systems . . . . . . . . . 30Immobilizer . . . . . . . . . . . . . . . . . . . . . 30
Third-Row Seats . . . . . . . . . . . . . . . . . 55
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297 All-Season . . . . . . . . . . . . . . . . . . . . 298
Buying New Tires . . . . . . . . . . . . . 314
Chains . . . . . . . . . . . . . . . . . . . . . . . . 318
Changing . . . . . . . . . . . . . . . . . . . . . 328
Compact Spare . . . . . . . . . . . . . . . 334
Designations . . . . . . . . . . . . . . . . . 302
Different Size . . . . . . . . . . . . . . . . . 315
If a Tire Goes Flat . . . . . . . . . . . . 319
Inspection . . . . . . . . . . . . . . . . . . . . 312
Pressure . . . . . . . . . . . . . . . . . 305, 306
Pressure Light . . . . . . . . . . . . . . . . 134
Pressure Monitor Operation . . 308
Pressure Monitor System . . . . . 307
Rotation . . . . . . . . . . . . . . . . . . . . . . 312
Sealant andCompressor Kit . . . . . . . . . . . . . 321
Sealant and Compressor Kit, Storing . . . . . . . . . . . . . . . . . . 327
Sidewall Labeling . . . . . . . . . . . . . 300
Terminology and Definitions . . 302