phone GMC ACADIA 2020 Owner's Guide

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13687875) - 2020 - CRC - 10/28/19
386 OnStar
Security
If equipped, OnStar provides these
services:
.With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block,
if equipped, OnStar can block
the engine from being restarted.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the
vehicle.
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.
Prior to vehicle purchase. Press
Qto set up an account.
. After change in ownership and
at 90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can cancel or change account
information.
Selling/Transferring the
Vehicle
Call 1-888-4ONSTAR
(1-888-466-7827) immediately to
terminate your OnStar or connected
services if the vehicle is disposed
of, sold, transferred, or if the
lease ends.
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible. The Advisor will update
vehicle records and explain OnStar
or connected service options.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Remote
Services, and Roadside Assistance
are available on most vehicles. Not
all OnStar services are available
everywhere or on all vehicles. For
more information, a full description
of OnStar services, system
limitations, and OnStar User Terms,
Privacy Statement, and Software
Terms:
. Call 1-888-4ONSTAR
(1-888-466-7827).
. See www.onstar.com (U.S.).
. See www.onstar.ca (Canada).
. Call TTY 1-877-248-2080.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13687875) - 2020 - CRC - 10/28/19
OnStar 387
.PressQto speak with an
Advisor.
OnStar or connected services
cannot work unless the vehicle is in
a place where OnStar has an
agreement with a wireless service
provider for service in that area. The
wireless service provider must also
have coverage, network capacity,
reception, and technology
compatible with OnStar or
connected services. Service
involving location information about
the vehicle cannot work unless GPS
signals are available, unobstructed,
and compatible with the OnStar
hardware. OnStar or connected
services may not work if the OnStar
equipment is not properly installed
or it has not been properly
maintained. If equipment or software
is added, connected, or modified,
OnStar or connected services may
not work. Other problems beyond
the control of OnStar —such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage to the vehicle in a crash, or wireless
phone network congestion or
jamming
—may prevent service.
See Radio Frequency Statement
0 380.
Services for People with
Disabilities
Advisors provide services to help
with physical disabilities and
medical conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
If equipped, TTY mode can be
turned on or off by touching
Settings, then Apps, and then
Phone. When TTY mode is on,
phone calls can be made or
received with OnStar using the
infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13687875) - 2020 - CRC - 10/28/19
392 Connected Services
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, using the myGMC
mobile app, or by contacting an
OnStar Advisor. On some vehicles,
Wi-Fi can also be managed from the
Wi-Fi Hotspot menu.
MyGMC Mobile App (If Available)
Download the myGMC mobile app
to compatible Apple and Android
smartphones. GMC users can
access the following services from a
smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps.
. Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map
(U.S. market only). .
Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with GMC on social
media.
Features are subject to change. For
myGMC mobile app information and
compatibility, see my.gmc.com.
An active OnStar or connected
service plan may be required.
A compatible device,
factory-installed remote start, and
power locks are required. Data rates
apply. See www.onstar.com for
details and system limitations.
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
Diagnostics
By monitoring and reporting on the
vehicle's key systems, OnStar
Advanced Diagnostics, if equipped,
provides a way to keep up on
maintenance. Capabilities vary by
model. See www.onstar.com for
details and system limitations.
Features are subject to change. For
updates on feature capabilities, see
my.gmc.com. Message and data
rates may apply.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-13687875) - 2020 - CRC - 10/28/19
Index 395
Child Restraints (cont'd)Older Children . . . . . . . . . . . . . . . . . . 77
Securing . . . . . . . . . . . . . . . . . . . . 93, 95
Systems . . . . . . . . . . . . . . . . . . . . . . . . 81
Circuit Breakers . . . . . . . . . . . . . . . . 289
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 342
Interior Care . . . . . . . . . . . . . . . . . . 346
Climate Control Systems Dual Automatic . . . . . . . . . . . . . . . 165
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Cluster, Instrument . . . . . . . . 115, 119
Collision Damage Repair . . . . . . . 377
Compact Spare Tire . . . . . . . . . . . . 334
Compartments
Storage . . . . . . . . . . . . . . . . . . . . . . . . . 98
Compass . . . . . . . . . . . . . . . . . . . . . . . 110
Compressor Kit, Tire Sealant . . . 321
Connected Services Connections . . . . . . . . . . . . . . . . . . 391
Diagnostics . . . . . . . . . . . . . . . . . . . 392
Navigation . . . . . . . . . . . . . . . . . . . . 390
Connections Connected Services . . . . . . . . . . 391
Control
Hill Descent . . . . . . . . . . . . . . . . . . .211 Control (cont'd)
Traction and Electronic
Stability . . . . . . . . . . . . . . . . . . . . . 209
Control Light Hill Descent . . . . . . . . . . . . . . . . . . 131
Control of a Vehicle . . . . . . . . . . . . . 176
Convex Mirrors . . . . . . . . . . . . . . . . . . 31
Coolant Engine Temperature Gauge . . 123
Engine TemperatureWarning Light . . . . . . . . . . . . . . . 133
Cooling . . . . . . . . . . . . . . . . . . . . 165, 169
Cooling System . . . . . . . . . . . . . . . . . 275
Courtesy Lamps . . . . . . . . . . . . . . . . 160
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 376
Cover Cargo . . . . . . . . . . . . . . . . . . . . . . . . . 100
Cruise Control . . . . . . . . . . . . . . . . . . 214 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Cruise Control, Adaptive . . . . . . . . 216
Customer Assistance . . . . . . . . . . . 373
Offices . . . . . . . . . . . . . . . . . . . . . . . . 372
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 373
Customer Information
Publications OrderingInformation . . . . . . . . . . . . . . . . . . 379 Customer Satisfaction
Procedure . . . . . . . . . . . . . . . . . . . . . 370
Cybersecurity . . . . . . . . . . . . . . . . . . . 382
D
Damage Repair, Collision . . . . . . . 377
Danger, Warning, and Caution . . . . 3
Data Collection Infotainment System . . . . . . . . . . 383
OnStar . . . . . . . . . . . . . . . . . . . . . . . 383
Data Recorders, Event . . . . . . . . . 382
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 157
Defensive Driving . . . . . . . . . . . . . . . 175
Delayed Locking . . . . . . . . . . . . . . . . . 19
Diagnostics Connected Services . . . . . . . . . . 392
Distracted Driving . . . . . . . . . . . . . . . 174
Dome Lamps . . . . . . . . . . . . . . . . . . . 160
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . 136
Delayed Locking . . . . . . . . . . . . . . . . 19
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Power Locks . . . . . . . . . . . . . . . . . . . . 19
Drive Belt Routing, Engine . . . . . . 369
Drive Systems All-Wheel Drive . . . . . . . . . . 206, 284
Driver Assistance Systems . . . . . 225

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-13687875) - 2020 - CRC - 10/28/19
402 Index
ShiftingInto Park . . . . . . . . . . . . . . . . . . . . . . 197
Out of Park . . . . . . . . . . . . . . . . . . . 198
Side Blind Zone Alert (SBZA) . . . 238
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 159
Spare Tire
Compact . . . . . . . . . . . . . . . . . . . . . . 334
Special Application Services . . . . 358
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . . 366
Speedometer . . . . . . . . . . . . . . . . . . . 121
StabiliTrak OFF Light . . . . . . . . . . . . . . . . . . . . . 133
Start Assist, Hill . . . . . . . . . . . . . . . . . 209
Start Vehicle, Remote . . . . . . . . . . . 15
Starter Switch Check . . . . . . . . . . . 284
Starting the Engine . . . . . . . . . . . . . 192
Steering . . . . . . . . . . . . . . . . . . . . . . . . 176 Heated Wheel . . . . . . . . . . . . . . . . 107
Wheel Adjustment . . . . . . . . . . . . 106
Wheel Controls . . . . . . . . . . . . . . . 107
Stop/Start System . . . . . . . . . . . . . . 193
Storage Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Storage Areas Armrest . . . . . . . . . . . . . . . . . . . . . . . . . 99
Cargo Cover . . . . . . . . . . . . . . . . . . 100 Storage Areas (cont'd)
Cargo Management
System . . . . . . . . . . . . . . . . . . . . . . 101
Center Console . . . . . . . . . . . . . . . . . 99
Glove Box . . . . . . . . . . . . . . . . . . . . . . 98
Roof Rack System . . . . . . . . . . . . 104
Sunglasses . . . . . . . . . . . . . . . . . . . . . 98
Storage Compartments . . . . . . . . . . 98
Storing the Tire Sealant and Compressor Kit . . . . . . . . . . . . . . . 327
Struts Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . 286
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 185
Summer Tires . . . . . . . . . . . . . . . . . . 299
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 38
Sunglass Storage . . . . . . . . . . . . . . . . 98
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System Engine Air Filter Life . . . . . . . . . . 273
Forward CollisionAlert (FCA) . . . . . . . . . . . . . . . . . . 231
Infotainment . . . . . . . . . . . . . 164, 383
Roof Rack . . . . . . . . . . . . . . . . . . . . 104
Systems Driver Assistance . . . . . . . . . . . . . 225T
Tachometer . . . . . . . . . . . . . . . . . . . . . 121
Text Telephone (TTY) Users . . . . 373
Theft-Deterrent Systems . . . . . . . . . 30Immobilizer . . . . . . . . . . . . . . . . . . . . . 30
Third-Row Seats . . . . . . . . . . . . . . . . . 55
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297 All-Season . . . . . . . . . . . . . . . . . . . . 298
Buying New Tires . . . . . . . . . . . . . 314
Chains . . . . . . . . . . . . . . . . . . . . . . . . 318
Changing . . . . . . . . . . . . . . . . . . . . . 328
Compact Spare . . . . . . . . . . . . . . . 334
Designations . . . . . . . . . . . . . . . . . 302
Different Size . . . . . . . . . . . . . . . . . 315
If a Tire Goes Flat . . . . . . . . . . . . 319
Inspection . . . . . . . . . . . . . . . . . . . . 312
Pressure . . . . . . . . . . . . . . . . . 305, 306
Pressure Light . . . . . . . . . . . . . . . . 134
Pressure Monitor Operation . . 308
Pressure Monitor System . . . . . 307
Rotation . . . . . . . . . . . . . . . . . . . . . . 312
Sealant andCompressor Kit . . . . . . . . . . . . . 321
Sealant and Compressor Kit, Storing . . . . . . . . . . . . . . . . . . 327
Sidewall Labeling . . . . . . . . . . . . . 300
Terminology and Definitions . . 302