vin GMC ACADIA 2021 Owner's Manual

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-14608671) - 2021 - CRC - 10/26/20
Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Keys, Doors, and Windows . . . . . . . . . . . . . . . 6
Seats and Restraints . . . . . . . . . . . . . . . . . . . . . 35
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Instruments and Controls . . . . . . . . . . . . . . . 89
Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Infotainment System . . . . . . . . . . . . . . . . . . . 138
Climate Controls . . . . . . . . . . . . . . . . . . . . . . . . 192
Driving and Operating . . . . . . . . . . . . . . . . . . 199
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267
Service and Maintenance . . . . . . . . . . . . . . . 345
Technical Data . . . . . . . . . . . . . . . . . . . . . . . . . 358
Customer Information . . . . . . . . . . . . . . . . . . 363
Reporting Safety Defects . . . . . . . . . . . . . . . 371
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 375
Connected Services . . . . . . . . . . . . . . . . . . . . . 380
Index . . . . . . . . . . . . . . . . . . . . . . . . . . 383
Introduction
The names, logos, emblems, slogans, vehicle
model names, and vehicle body designs
appearing in this manual including, but not
limited to, GM, the GM logo, GMC, the GMC
Truck Emblem, ACADIA, and DENALI are
trademarks and/or service marks of General
Motors LLC, its subsidiaries, affiliates,
or licensors.
For vehicles first sold in Canada, substitute
the name“General Motors of Canada
Company” for GMC wherever it appears in
this manual.
This manual describes features that may or
may not be on the vehicle because of
optional equipment that was not purchased
on the vehicle, model variants, country
specifications, features/applications that may not be available in your region, or changes
subsequent to the printing of this owner’s
manual.
Refer to the purchase documentation
relating to your specific vehicle to confirm
the features.
Keep this manual in the vehicle for quick
reference.Canadian Vehicle Owners
A French language manual can be obtained
from your dealer, at www.helminc.com,
or from:
Propriétaires Canadiens
On peut obtenir un exemplaire de ce guide
en français auprès du concessionnaire ou à
l'adresse suivante:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
USA
Litho in U.S.A.
Part No. 84581325 B Second Printing©2020 General Motors LLC. All Rights Reserved.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-14608671) - 2021 - CRC - 10/26/20
6 Keys, Doors, and Windows
Keys, Doors, and
Windows
Keys and Locks
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Remote Keyless Entry (RKE) System . . . . . 7
Remote Keyless Entry (RKE) SystemOperation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Remote Vehicle Start . . . . . . . . . . . . . . . . . . . 13
Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Power Door Locks . . . . . . . . . . . . . . . . . . . . . . . 17
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . 17
Automatic Door Locks . . . . . . . . . . . . . . . . . . . 17
Lockout Protection . . . . . . . . . . . . . . . . . . . . . . 17
Safety Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Doors
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Vehicle Security
Vehicle Security . . . . . . . . . . . . . . . . . . . . . . . . 25
Vehicle Alarm System . . . . . . . . . . . . . . . . . . 25
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Immobilizer Operation . . . . . . . . . . . . . . . . . . 26
Exterior Mirrors
Convex Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . 26
Power Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Folding Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . 27
Heated Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . 28
Automatic Dimming Mirror . . . . . . . . . . . . . 28
Reverse Tilt Mirrors . . . . . . . . . . . . . . . . . . . . . 28
Interior Mirrors
Interior Rearview Mirrors . . . . . . . . . . . . . . . 28
Manual Rearview Mirror . . . . . . . . . . . . . . . . 28
Automatic Dimming Rearview Mirror . . . 28
Rear Camera Mirror . . . . . . . . . . . . . . . . . . . . 28
Windows
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Power Windows . . . . . . . . . . . . . . . . . . . . . . . . 31
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Roof
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Keys and Locks
Keys
{Warning
Leaving children in a vehicle with a
Remote Keyless Entry (RKE) transmitter is
dangerous and children or others could
be seriously injured or killed. They could
operate the power windows or other
controls or make the vehicle move. The
windows will function with the RKE
transmitter in the vehicle, and children or
others could be caught in the path of a
closing window. Do not leave children in
a vehicle with an RKE transmitter.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-14608671) - 2021 - CRC - 10/26/20
8 Keys, Doors, and Windows
With Remote Start Shown, Without Similar
Q:Press to lock all doors. The turn signal
indicators may flash and/or the horn may
sound on the second press to indicate
locking. See Vehicle Personalization 0123.
If the driver door is open when
Qis pressed
and Open Door Anti Lockout is enabled, all
doors will lock and then the driver door will
immediately unlock. See Vehicle
Personalization 0123. If the passenger door
is open when
Qis pressed, all doors lock.
Pressing
Qmay also arm the theft-deterrent
system. See Vehicle Alarm System 025.
K:Press to unlock the driver door. Press
again within five seconds to unlock all
doors. The RKE transmitter can be
programmed to unlock all doors on the first
button press. See Vehicle Personalization
0 123. When remotely unlocking the vehicle
at night the fog lamps and back-up lamps
will come on for about 30 seconds to light
your approach to the vehicle. The turn
signal indicators may flash to indicate
unlocking. See Vehicle Personalization 0123.
Pressing
Kwill disarm the theft-deterrent
system. See Vehicle Alarm System 025.
If equipped, pressing and holding
Kwill
open the windows, if enabled. See Vehicle
Personalization 0123.
/:If equipped, press and releaseQand
then immediately press and hold
/for at
least four seconds to start the engine from
outside the vehicle using the RKE
transmitter. See Remote Vehicle Start 013.
7:Press and release one time to initiate
vehicle locator. The exterior lamps flash and
the horn chirps three times. Press and hold
7for three seconds to sound the panic alarm. The horn sounds and the turn signal
lamps flash for 30 seconds, or until
7is
pressed again or the vehicle is started.
b: Press twice quickly to open or close
the liftgate.
Press once to stop the liftgate from moving.
Keyless Access Operation
With the Keyless Access system, you can
lock and unlock the doors and access the
liftgate without removing the RKE
transmitter from your pocket, purse,
briefcase, etc. The RKE transmitter should be
within 1 m (3 ft) of the liftgate or door being
opened.
Keyless Access can be programmed to
unlock all doors on the first lock/unlock
press from the driver door. Keyless Access
can also be turned off. See Vehicle
Personalization 0123.
If equipped with memory seats, RKE
transmitters 1 and 2 are linked to seating
positions of memory 1 or 2. See Memory
Seats 039.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-14608671) - 2021 - CRC - 10/26/20
Keys, Doors, and Windows 15
.The engine coolant temperature is
too high.
.The oil pressure is low.
.Two remote vehicle starts or a start with
an extension have already been used.
.The vehicle is not in P (Park).
Door Locks
{Warning
Unlocked doors can be dangerous.
.Passengers, especially children, can
easily open the doors and fall out of a
moving vehicle. The doors can be
unlocked and opened while the vehicle
is moving. The chance of being thrown
out of the vehicle in a crash is
increased if the doors are not locked.
So, all passengers should wear seat
belts properly and the doors should be
locked whenever the vehicle is driven.
.Young children who get into unlocked
vehicles may be unable to get out.
A child can be overcome by extreme
heat and can suffer permanent injuries
or even death from heat stroke.
Always lock the vehicle whenever
leaving it.(Continued)
Warning (Continued)
.Outsiders can easily enter through an
unlocked door when you slow down
or stop the vehicle. Locking the doors
can help prevent this from happening.
To lock or unlock the door from the outside:
.PressQorKon the Remote Keyless
Entry (RKE) transmitter. See Remote
Keyless Entry (RKE) System Operation 07.
.Use the key in the driver door. The key
lock cylinder is covered with a cap.
To lock or unlock the door from the inside:
.PressQorKon the power door lock
switch.
.Push down on the door lock knob to lock
a door.
.Pull the door handle once to unlock the
door. Pull the handle again to unlatch it. Keyless Access
The RKE transmitter must be within 1 m
(3 ft) of the liftgate or door being opened.
Press the button on the door handle to
open. See
“Keyless Access Operation” in
Remote Keyless Entry (RKE) System
Operation 07.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
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Keys, Doors, and Windows 19
Warning (Continued)
.If the vehicle is equipped with a
power liftgate, disable the power
liftgate function.
See Engine Exhaust 0219.
Caution
To avoid damage to the liftgate or
liftgate glass, make sure the area above
and behind the liftgate is clear before
opening it.
Manual Liftgate
To unlock the liftgate, pressKon the
power door lock switch or press
Kon the
RKE transmitter twice within five seconds.
See Remote Keyless Entry (RKE) System
Operation 07.
To open the liftgate, press the touch pad on
the bottom of the liftgate handle and
lift up.
Use the pull cup to lower and close the
liftgate. Do not press the touch pad while
closing the liftgate. This will cause the
liftgate to be unlatched.
If equipped with Keyless Access, the liftgate
can be opened when locked if the RKE
transmitter is within 1 m (3 ft) of the touch
pad. See Remote Keyless Entry (RKE) System
Operation 07. The liftgate has an electric latch. If the
battery is disconnected or has low voltage,
the liftgate will not open. The liftgate will
resume operation when the battery is
reconnected and charged.
Always close the liftgate before driving.
Power Liftgate Operation
{Warning
You or others could be injured if caught
in the path of the power liftgate. Make
sure there is no one in the way of the
liftgate as it is opening and closing.
Caution
Driving with an open and unsecured
liftgate may result in damage to the
power liftgate components.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-14608671) - 2021 - CRC - 10/26/20
20 Keys, Doors, and Windows
If equipped, the power liftgate switch is on
the driver door. The vehicle must be in
P (Park). The taillamps flash when the power
liftgate moves.
The modes are:
.MAX: Opens to maximum height.
.3/4: Opens to a reduced height that can
be set from 3/4 to fully open. Use to
prevent the liftgate from opening into
overhead obstructions such as a garage
door or roof-mounted cargo. The liftgate
can be manually opened all the way.
.OFF: Opens manually only.
To power open or close the liftgate, select
MAX or 3/4 mode.
.Pressbtwice quickly on the RKE
transmitter until the liftgate moves.
.Press8on the driver door. The driver
door must either be unlocked or locked
without the security armed.
.Press the touch pad on the bottom of the
liftgate after unlocking all doors.
If equipped with Keyless Access, a locked
vehicle can be opened if the RKE
transmitter is within 1 m (3 ft) of the
touch pad.
Presslon the bottom of the liftgate
next to the pull cup to close. Press any liftgate button, the touch pad,
or
bon the RKE transmitter while the
liftgate is moving to stop it. Pressing any
liftgate button or pressing
btwice quickly
on the RKE transmitter again restarts the
operation in the reverse direction. Pressing
the touch pad on the liftgate handle will
restart the motion, but only in the opening
direction.
Caution
Manually forcing the liftgate to open or
close during a power cycle can damage
the vehicle. Allow the power cycle to
complete.
The power liftgate may be temporarily
disabled under extreme low temperatures,
or after repeated power cycling over a short
period of time. If this occurs, the liftgate can
still be operated manually.
If the vehicle is shifted out of P (Park) while
the power function is in progress, the
liftgate will continue to completion. If the
vehicle is accelerated before the liftgate has
completed moving, the liftgate may stop or
reverse direction. Check for Driver

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
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Keys, Doors, and Windows 21
Information Center (DIC) messages and make
sure the liftgate is closed and latched before
driving.
Falling Liftgate Detection
If the power liftgate automatically closes
after a power opening cycle, it indicates that
the system is reacting to excess weight on
the liftgate or a possible support strut
failure. A repetitive chime will sound while
the falling liftgate detection feature is
operating. Remove any excess weight. If the
liftgate continues to automatically close
after opening, see your dealer for service
before using the power liftgate.
Interfering with the power liftgate motion
or manually closing the liftgate too quickly
after power opening may resemble a
support strut failure. This could also activate
the falling liftgate detection feature. Allow
the liftgate to complete its operation and
wait a few seconds before manually closing
the liftgate.
Obstacle Detection Features
If the liftgate encounters an obstacle during
a power open or close cycle, the liftgate will
automatically reverse direction and move a
short distance away from the obstacle. After
removing the obstruction, the power liftgateoperation can be used again. If the liftgate
encounters multiple obstacles on the same
power cycle, the power function will
deactivate. After removing the obstructions,
manually close the liftgate which will allow
normal power operation functions to
resume.
If the vehicle is locked while the liftgate is
closing, and an obstacle is encountered that
prevents the liftgate from completely
closing, the horn will sound as an alert that
the liftgate did not close.
Setting the 3/4 Mode
To change the position the liftgate stops at
when opening:
1. Select MAX or 3/4 mode and power open the liftgate.
2. Stop the liftgate movement at the desired height by pressing any liftgate
button. Manually adjust the liftgate
position if needed.
3. Press and hold
lnext to the pull cup
on the outside of the liftgate until the
turn signals flash and a beep sounds.
This indicates the setting has been
recorded. The liftgate cannot be set below a minimum
programmable height. If there is no light
flash or sound, then the height adjustment
may be too low.
Manual Operation
Select OFF to manually operate the liftgate.
See
“Manual Liftgate” at the beginning of
this section.
Caution
Attempting to move the liftgate too
quickly and with excessive force may
result in damage to the vehicle.
Operate the liftgate manually with a
smooth motion and moderate speed. The
system includes a feature which limits the
manual closing speed to protect the
components.
Hands-Free Operation
If equipped, the liftgate may be operated
with a kicking motion under the left side of
the rear bumper.
The RKE transmitter must be within 1 m
(3 ft) of the rear bumper to operate the
power liftgate hands-free.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-14608671) - 2021 - CRC - 10/26/20
22 Keys, Doors, and Windows
The hands-free feature will not work while
the liftgate is moving. To stop the liftgate
while in motion use one of the liftgate
buttons.
The hands-free feature can be customized.
SeeVehicle Personalization 0123. Choose
from the following:
On-Open and Close : The kicking motion is
activated to both open and close the
liftgate.
On-Open Only : The kicking motion is
activated to only open the liftgate.
Off : The feature is disabled.
Kick Zone To operate, move your foot in a forward
kicking motion under the left side of the
rear bumper, at the location of the projected
logo, then pull it back. Then step back. The
kick must come within 14 cm (6 in) of the
rear bumper to activate.
Caution
Splashing water may cause the liftgate to
open. Keep the RKE transmitter away
from the rear bumper detection area or
turn the liftgate mode to OFF when
cleaning or working near the rear bumper
to avoid accidental opening.
.Do not sweep your foot side to side.
.Do not keep your foot under the bumper;
the liftgate will not activate.
.Do not touch the liftgate until it has
stopped moving.
.This feature may be temporarily disabled
under some conditions. If the liftgate
does not respond to the kick, open or
close the liftgate by another method or
start the vehicle. The feature will be
re-enabled.
When closing the liftgate using this feature,
there will be a short delay. The taillamps
will flash and a chime will sound. Step away
from the liftgate before it starts moving.
Projected Logo
If equipped with this feature, a vehicle logo
will be projected for one minute onto the
ground near the rear bumper when an RKE
transmitter is detected within approximately
2 m (6 ft). The projected logo may not be
visible under brighter daytime conditions.
1. 1 m (3 ft) Hands-Free Operation
Detection Zone
2. 2 m (6 ft) Projected Logo Detection Zone

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
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Keys, Doors, and Windows 27
Warning (Continued)
into the right lane, you could hit a
vehicle on the right. Check the inside
mirror or glance over your shoulder
before changing lanes.
The passenger side mirror is convex shaped.
A convex mirror's surface is curved so more
can be seen from the driver seat.
Power Mirrors
To adjust a mirror: 1. Press
jor|to select the driver or
passenger side mirror. The indicator light
will illuminate. 2. Press the arrows on the control pad to
move the mirror in the desired direction.
3. Adjust each outside mirror so that a little of the vehicle and the area behind it can
be seen.
4. Press
jor|again to deselect the
mirror.
Memory Mirrors
The vehicle may have memory mirrors. See
Memory Seats 039.
Side Blind Zone Alert (SBZA)
The vehicle may have SBZA. See Side Blind
Zone Alert (SBZA) 0250.
Lane Change Alert (LCA)
The vehicle may have LCA. Lane Change
Alert (LCA) 0250.
Folding Mirrors
Manual Folding Mirrors
The mirrors can be folded inward toward
the vehicle to prevent damage when going
through an automatic car wash. Push the
mirror outward to return it to the original
position.
Power Folding Mirrors
If equipped, pressgto power fold the
mirrors. Press again to unfold.
Resetting the Power Folding Mirrors
Reset the power folding mirrors if the
mirrors:
.Are accidentally obstructed while folding.
.Are accidentally manually folded/
unfolded.
.Do not stay in the unfolded position.
.Vibrate at normal driving speeds.
Fold and unfold the mirrors one time using
the mirror controls to reset them to their
normal position. A noise may be heard

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
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Seats and Restraints 37
Front Seats
Seat Adjustment
{Warning
You can lose control of the vehicle if you
try to adjust a driver seat while the
vehicle is moving. Adjust the driver seat
only when the vehicle is not moving.
To adjust a manual seat:1. Lift the handle under the seat to unlock it.
2. Move the seat forward or rearward to adjust the seat position. 3. Release the handle to stop the seat from
moving.
4. Try to move the seat back and forth to be sure it is locked in place.
Seat Height Adjuster
If equipped, move the lever up or down to
manually raise or lower the seat.
Power Seat Adjustment
{Warning
The power seats will work with the
ignition off. Children could operate the
power seats and be injured. Never leave
children alone in the vehicle.
To adjust a power seat, if equipped:
.Move the seat forward or rearward by
sliding the control forward or rearward.
.Raise or lower the front part of the seat
cushion by moving the front of the
control up or down.
.Raise or lower the entire seat by moving
the rear of the control up or down.
To adjust the seatback, see Reclining
Seatbacks 038.
To adjust the lumbar support, see Lumbar
Adjustment 038.
Some vehicles are equipped with a feature
that activates a vibration in the driver seat
to help the driver avoid crashes. See Driver
Assistance Systems 0239.