ECU GMC CANYON 2021 Workshop Manual

GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
14430430) - 2021 - CRC - 9/9/20
Vehicle Care 287
Front Position
4. Position the jack under the vehicle, as shown. If the flat tire is on the front of
the vehicle, position the jack on the
depression in the vehicle's frame, behind
the flat tire.Rear Position
5. If the flat tire is on the rear, position the jack under the rear axle about 5 cm
(2 in) inboard of the shock absorber
bracket.
Make sure that the jack head is
positioned so that the rear axle is resting
securely between the grooves that are
on the jack head.
{Warning
Getting under a vehicle when it is lifted
on a jack is dangerous. If the vehicle slips
off the jack, you could be badly injured
or killed. Never get under a vehicle when
it is supported only by a jack.
{Warning
Raising the vehicle with the jack
improperly positioned can damage the
vehicle and even make the vehicle fall. To
help avoid personal injury and vehicle
damage, be sure to fit the jack lift head
into the proper location before raising
the vehicle.
{Warning
The jack has a feature to limit its travel
to prevent overextension. When the
height limit is reached, an increase in
resistance if felt when attempting to
raise the jack farther. Raising the jack
past the height limit can damage the jack
pin and cause the jack to lock into an
overextended position or not lower fully.
Do not attempt to force the jack higher
once the height limit is reached.
6. Turn the wheel wrench clockwise to raise the vehicle. Raise the vehicle far enough
off the ground so there is enough room
for the spare tire to fit under the
wheel well.

GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
14430430) - 2021 - CRC - 9/9/20
Vehicle Care 289
{Warning
Wheel nuts that are improperly or
incorrectly tightened can cause the
wheels to become loose or come off. The
wheel nuts should be tightened with a
torque wrench to the proper torque
specification after replacing. Follow the
torque specification supplied by the
aftermarket manufacturer when using
accessory locking wheel nuts. See
Capacities and Specifications0324 for
original equipment wheel nut torque
specifications.
Caution
Improperly tightened wheel nuts can lead
to brake pulsation and rotor damage. To
avoid expensive brake repairs, evenly
tighten the wheel nuts in the proper
sequence and to the proper torque
specification. See Capacities and
Specifications 0324 for the wheel nut
torque specification.
13. Tighten the nuts firmly in a crisscross sequence, as shown, by turning the
wheel wrench clockwise.
When reinstalling the regular wheel and tire,
also reinstall the center cap. Place the cap
on the wheel and push it into place until it
seats. The cap may only go on one way. Be
sure to line up any tabs on the center cap
with corresponding indentations on the
wheel.
Storing a Flat or Spare Tire and Tools
{Warning
Storing a jack, a tire, or other equipment
in the passenger compartment of the
vehicle could cause injury. In a sudden
stop or collision, loose equipment could
strike someone. Store all these in the
proper place.
{Warning
Failure to follow these tire storage
instructions carefully could result in
personal injury or property damage if the
hoist cable fails or if the tire comes loose.
Make sure the tire is stored securely
before driving.
Caution
Storing an aluminum wheel with a flat
tire under your vehicle for an extended
period of time or with the valve stem
pointing up can damage the wheel.
Always stow the wheel with the valve
stem pointing down and have the wheel/
tire repaired as soon as possible.

GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
14430430) - 2021 - CRC - 9/9/20
Vehicle Care 291
4. Insert the hoist end (10) through thehole (9) in the rear bumper and onto the
hoist shaft.
Do not use the chiseled end of the wheel
wrench.
5. Raise the tire part way upward. Make sure the retainer is seated in the wheel
opening.
6. Raise the tire fully against the underside of the vehicle by turning the wheel
wrench clockwise until you hear two
clicks or feel it skip twice. You cannot
overtighten the cable.
7. Make sure the tire is stored securely andflush in the radius (2) of the spare tire
support bracket (1). Push, pull, and then try to turn the tire. If the tire moves,
use the wheel wrench to tighten the
cable.
Repeat this tightness check procedure
when checking the spare tire pressure
according to the scheduled maintenance
information or any time the spare tire is
handled due to service of other
components.
Correctly Stored

GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
14430430) - 2021 - CRC - 9/9/20
292 Vehicle Care
Incorrectly Stored
8. Reinstall the spare tire lock, if the vehicle has one. To store the jack and tools, reverse the
steps for removing them.1. Wheel Wrench
2. Jack Handle
3. Jack Handle Extensions
4. Wing Nut
For extended cab models, be sure to replace
the wheel wrench (1), jack handle (2), and
two jack handle extensions (3) in the bag, as
shown, so it can be properly stored in the
storage compartment.
Be sure to fully tighten the wing nut (4) so
the tool bag cover can be properly and
securely closed.
Compact Spare Tire
{Warning
Driving with more than one compact
spare tire at a time could result in loss of
braking and handling. This could lead to a
crash and you or others could be injured.
Use only one compact spare tire at
a time.
If this vehicle has a compact spare tire, it
was fully inflated when new; however, it
can lose air over time. Check the inflation
pressure regularly. It should be 420 kPa
(60 psi).
Stop as soon as possible and check that the
spare tire is correctly inflated after being
installed on the vehicle. The compact spare
tire is designed for temporary use only. The
vehicle will perform differently with the
spare tire installed and it is recommended
that the vehicle speed be limited to 80 km/h
(50 mph). To conserve the tread of the spare
tire, have the standard tire repaired or
replaced as soon as convenient and return
the spare tire to the storage area.

GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
14430430) - 2021 - CRC - 9/9/20
296 Vehicle Care
7. Connect one end of the blacknegative (–) cable to the negative (–)
terminal of the good battery.
8. Connect the other end of the black negative (–) cable to the negative (–)
grounding stud for the discharged
battery.
9. Start the engine in the vehicle with the good battery and run the engine at idle
speed for at least four minutes.
10. Try to start the vehicle that had the dead battery. If it will not start after a
few tries, it probably needs service.
Caution
If the jumper cables are connected or
removed in the wrong order, electrical
shorting may occur and damage the
vehicle. The repairs would not be covered
by the vehicle warranty. Always connect
and remove the jumper cables in the
correct order, making sure that the cables
do not touch each other or other metal.
Jumper Cable Removal
Reverse the sequence exactly when
removing the jumper cables. After starting the disabled vehicle and
removing the jumper cables, allow it to idle
for several minutes.
Close the small cover (
1on top of it).
Ensure the locking feature (located inboard)
latches completely with the rest of the
cover.
Towing the Vehicle
Caution
Incorrectly towing a disabled vehicle may
cause damage. The damage would not be
covered by the vehicle warranty. Do not
lash or hook to suspension components.
Use the proper straps around the tires to
secure the vehicle. Do not drag a locked
wheel/tire. Use tire skates or dollies
under any locked wheel/tire while
loading the vehicle. Do not use a sling
type lift to tow the vehicle. This could
damage the vehicle.
Caution
Improper use of the tow eye can damage
the vehicle. If equipped, use the tow eye
to load a disabled vehicle onto a flatbed
tow truck from a flat road surface, or to
move the vehicle a short distance. Use
caution and low speeds. The transmission
must be in (N) Neutral when moving the
vehicle.
GM recommends a flatbed tow truck to
transport a disabled vehicle. Use ramps to
help reduce approach angles, if necessary.
A towed vehicle should have its drive wheels
off the ground. Contact Roadside Assistance
or a professional towing service if the
disabled vehicle must be towed.

GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
14430430) - 2021 - CRC - 9/9/20
298 Vehicle Care
Two-wheel-drive vehicles should not be
towed with all four wheels on the ground.
Four-Wheel-Drive Vehicles
Only dinghy tow four-wheel-drive vehicles
that have an N (Neutral) and a Four-Wheel
Drive Low (4 (
n) setting.
{Warning
Shifting a four-wheel-drive vehicle's
transfer case into N (Neutral) can cause
the vehicle to roll even if the
transmission is in P (Park). You or others
could be injured. Set the parking brake
before shifting the transfer case to
N (Neutral).To dinghy tow:
1. Position the vehicle being towed behind the tow vehicle, facing forward and on a
level surface.
2. Securely attach the vehicle being towed to the tow vehicle.
3. Apply the parking brake and start the engine.
4. Shift the transfer case to N (Neutral). See “Shifting into N (Neutral)” under
Four-Wheel Drive 0197. Check that the
vehicle is in N (Neutral) by shifting the
transmission to R (Reverse) and then to
D (Drive). There should be no movement
of the vehicle while shifting.
5. With the engine off, leave the key in ACC/ACCESSORY to prevent the steering
column from locking.
Caution
Failure to disconnect the negative battery
cable or to have it contact the terminals
can cause damage to the vehicle.
6. Disconnect the negative battery cable at the battery and secure the nut and bolt.
Cover the negative battery post with a non-conductive material to prevent any
contact with the negative battery
terminal.
7. Shift the transmission to P (Park).
Caution
If the steering column is locked, vehicle
damage may occur.
Move the steering wheel to make sure
the steering column is unlocked.
8. With a foot on the brake pedal, release the parking brake.
9. Keep the ignition key in the towed vehicle in ACC/ACCESSORY to prevent the
steering column from locking.
Disconnecting the Towed Vehicle
Before disconnecting the towed vehicle: 1. Park on a level surface.
2. Set the parking brake, then shift the transmission to P (Park), and move the
ignition key to OFF.
3. Connect the battery.
4. With your foot off the brake, turn the ignition on with the engine off.

GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
14430430) - 2021 - CRC - 9/9/20
300 Vehicle Care
{Warning
Shifting a four-wheel-drive vehicle's
transfer case into N (Neutral) can cause
the vehicle to roll even if the
transmission is in P (Park). You or others
could be injured. Set the parking brake
before shifting the transfer case to
N (Neutral).
5. Use a clamping device designed for towing to ensure that the front wheels
are locked into the straight position.
6. Secure the vehicle to the dolly following the manufacturer's instructions.
7. Shift the transfer case to N (Neutral). See “Shifting into N (Neutral)” under
Four-Wheel Drive 0197 for the proper
procedure.
8. Release the parking brake only after the vehicle being towed is firmly attached to
the tow vehicle.
9. Turn the ignition to LOCK/OFF.
Towing the Vehicle from the Rear
{Warning
Never tow the vehicle from the rear. The
front wheels cannot be secured in a
straight direction, and the tow vehicle
could sway out of control, causing a
crash. You or others could be injured or
killed, and the vehicle could be damaged.
Repairs would not be covered by the
vehicle warranty.
Appearance Care
Exterior Care
Locks
Locks are lubricated at the factory. Use a
de-icing agent only when absolutely
necessary, and have the locks greased after
using. See Recommended Fluids and
Lubricants 0319.
Washing the Vehicle
To preserve the vehicle's finish, wash it
often and out of direct sunlight.
Caution
Do not use petroleum-based, acidic,
or abrasive cleaning agents as they can
damage the vehicle's paint, metal,
or plastic parts. If damage occurs, it
would not be covered by the vehicle
warranty. Approved cleaning products can
be obtained from your dealer. Follow all
manufacturer directions regarding correct
product usage, necessary safety
precautions, and appropriate disposal of
any vehicle care product.

GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
14430430) - 2021 - CRC - 9/9/20
Vehicle Care 307
Care of Seat Belts
Keep belts clean and dry.
{Warning
Do not bleach or dye seat belt webbing.
It may severely weaken the webbing. In
a crash, they might not be able to
provide adequate protection. Clean and
rinse seat belt webbing only with mild
soap and lukewarm water. Allow the
webbing to dry.
Floor Mats
{Warning
If a floor mat is the wrong size or is not
properly installed, it can interfere with
the pedals. Interference with the pedals
can cause unintended acceleration and/or
increased stopping distance which can
cause a crash and injury. Make sure the
floor mat does not interfere with the
pedals.Use the following guidelines for proper floor
mat usage:
.The original equipment floor mats were
designed for your vehicle. If the floor
mats need replacing, it is recommended
that GM certified floor mats be
purchased. Non-GM floor mats may not
fit properly and may interfere with the
pedals. Always check that the floor mats
do not interfere with the pedals.
.Do not use a floor mat if the vehicle is
not equipped with a floor mat retainer on
the driver side floor.
.Use the floor mat with the correct side
up. Do not turn it over.
.Do not place anything on top of the
driver side floor mat.
.Use only a single floor mat on the
driver side.
.Do not place one floor mat on top of
another.
Removing and Replacing the Floor Mats
Pull up on the rear of the floor mat to
unlock each retainer and remove.
Reinstall by lining up the floor mat retainer
openings over the carpet retainers and
snapping into position.
Make sure the floor mat is properly secured
in place.
Verify the floor mat does not interfere with
the pedals.

GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
14430430) - 2021 - CRC - 9/9/20
Customer Information 327
Customer Information
Customer Information
Customer Satisfaction Procedure . . . . . . . 327
Customer Assistance Offices . . . . . . . . . . . 329
Customer Assistance for Text Telephone(TTY) Users . . . . . . . . . . . . . . . . . . . . . . . . . . 329
Online Owner Center . . . . . . . . . . . . . . . . . . 329
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 330
Roadside Assistance Program . . . . . . . . . . 330
Scheduling Service Appointments . . . . . . 331
Courtesy Transportation Program . . . . . . 332
Collision Damage Repair . . . . . . . . . . . . . . . 333
Publication Ordering Information . . . . . . 334
Radio Frequency Statement . . . . . . . . . . . 335
Reporting Safety Defects
Reporting Safety Defects to the United States Government . . . . . . . . . . . . . . . . . . 335
Reporting Safety Defects to the Canadian Government . . . . . . . . . . . . . . . 336
Reporting Safety Defects to General Motors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 336
Vehicle Data Recording and Privacy
Vehicle Data Recording and Privacy . . . 336
Cybersecurity . . . . . . . . . . . . . . . . . . . . . . . . . . 336
Event Data Recorders . . . . . . . . . . . . . . . . . . 337
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 338
Infotainment System . . . . . . . . . . . . . . . . . . 338Customer Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important
to your dealer and to GMC. Normally, any
concerns with the sales transaction or the
operation of the vehicle will be resolved by
your dealer's sales or service departments.
Sometimes, however, despite the best
intentions of all concerned,
misunderstandings can occur. If your concern
has not been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern with a
member of dealership management.
Normally, concerns can be quickly resolved
at that level. If the matter has already been
reviewed with the sales, service, or parts
manager, contact the owner of your
dealership or the general manager.
STEP TWO : If after contacting a member of
dealership management, it appears your
concern cannot be resolved by your
dealership without further help, in the U.S.,
call 1-800-462-8782. In Canada, call General
Motors of Canada Customer Care Centre at
1-800-263-3777 (English), or 1-800-263-7854
(French).

GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
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Customer Information 331
Services Provided
.Emergency Fuel Delivery:Delivery of
enough fuel for the vehicle to get to the
nearest service station.
.Lock-Out Service: Service to unlock the
vehicle if you are locked out. A remote
unlock may be available if you have
OnStar. For security reasons, the driver
must present identification before this
service is given.
.Emergency Tow from a Public Road or
Highway: Tow to the nearest GMC dealer
for warranty service, or if the vehicle was
in a crash and cannot be driven.
Assistance is not given when the vehicle
is stuck in the sand, mud, or snow.
.Flat Tire Change: Service to change a flat
tire with the spare tire. The spare tire,
if equipped, must be in good condition
and properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not covered
by the warranty.
.Battery Jump Start: Service to jump start
a dead battery.
.Trip Interruption Benefits and Assistance:
If your trip is interrupted due to a
warranty event, incidental expenses may
be reimbursed within the Powertrain warranty period. Items considered are
reasonable and customary hotel, meals,
rental car, or a vehicle being delivered
back to the customer, up to 500 miles.
Services Not Included in Roadside
Assistance
.Impound towing caused by violation of
any laws
.Legal fines
.Mounting, dismounting, or changing of
snow tires, chains, or other traction
devices
Service is not provided if a vehicle is in an
area that is not accessible to the service
vehicle or is not a regularly traveled or
maintained public road, which includes ice
and winter roads. Off-road use is not
covered.
Services Specific to Canadian-Purchased
Vehicles
.Fuel Delivery: Reimbursement is up to 7 L.
Diesel fuel delivery may be restricted.
Propane and other fuels are not provided
through this service.
.Lock-Out Service: Vehicle registration is
required.
.Trip Interruption Benefits and Assistance:
Must be over 150 km from where your
trip was started to qualify.
Pre-authorization, original detailed
receipts, and a copy of the repair orders
are required. Once authorization has been
received, the Roadside Assistance advisor
will help to make arrangements and
explain how to receive payment.
.Alternative Service: If assistance cannot
be provided right away, the Roadside
Assistance advisor may give permission to
get local emergency road service. You will
receive payment, up to $100, after
sending the original receipt to Roadside
Assistance. Mechanical failures may be
covered, however any cost for parts and
labor for repairs not covered by the
warranty are the owner’s responsibility.
Scheduling Service Appointments
When the vehicle requires warranty service,
contact your dealer and request an
appointment. By scheduling a service
appointment and advising the service
consultant of your transportation needs,
your dealer can help minimize your
inconvenience.