service schedule GMC ENVOY 2003 User Guide

Part E: Maintenance Record
After the scheduled services are performed, record the date, odometer reading and who performed the service and
any additional information from ªOwner Checks and Servicesº or ªPeriodic Maintenanceº on the following record
pages. Also, you should retain all maintenance receipts.
Maintenance Record
DateOdometer
ReadingServiced By Maintenance Record
6-20

The BBB Auto Line Program is an out of court program
administered by the Council of Better Business
Bureaus to settle automotive disputes regarding vehicle
repairs or the interpretation of the New Vehicle
Limited Warranty. Although you may be required to
resort to this informal dispute resolution program prior to
®lling out a court action, use of the program is free of
charge and your case will generally be heard within
40 days. If you do not agree with the decision given in
your case, you may reject it and proceed with any other
venue for relief available to you.
You may contact the BBB using the toll-free telephone
number or write them at the following address:
BBB Auto Line
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1804
Telephone: 1-800-955-5100
This program is available in all 50 states and the District
of Columbia. Eligibility is limited by vehicle age,
mileage and other factors. General Motors reserves the
right to change eligibility limitations and/or discontinue
its participation in this program.Online Owner Center
The Owner Center is a resource for your GM ownership
needs. You can ®nd your speci®c vehicle information
all in one place.
The Owner Center allows you to:
·Get e-mail service reminders.
·Access information about your speci®c vehicle,
including tips and videos and an electronic
version of this owner's manual. (United States only)
·Keep track of your vehicle's service history and
maintenance schedule.
·Find GM dealers for service nationwide.
·Receive special promotions and privileges only
available to members. (United States only)
Refer to the web for updated information.
To register your vehicle, visit www.MyGMLink.com.
(United States) or My GM Canada within
www.gmcanada.com (Canada).
7-3

Canadian Roadside Assistance
Vehicles purchased in Canada have an extensive
Roadside Assistance program accessible from anywhere
in Canada or the United States. Please refer to the
Warranty and Owner Assistance Information book.
Courtesy Transportation
GMC has always exempli®ed quality and value in its
offering of motor vehicles. To enhance your ownership
experience, we and our participating dealers are
proud to offer Courtesy Transportation, a customer
support program for new vehicles.
The Courtesy Transportation program is offered to retail
purchase/lease customers in conjunction with the
Bumper-to-Bumper coverage provided by the New
Vehicle Limited Warranty. Several transportation options
are available when warranty repairs are required.
This will reduce your inconvenience during warranty
repairs.
Plan Ahead When Possible
When your vehicle requires warranty service, you
should contact your dealer and request an appointment.
By scheduling a service appointment and advising
your service consultant of your transportation needs,
your dealer can help minimize your inconvenience.If your vehicle cannot be scheduled into the service
department immediately, keep driving it until it can be
scheduled for service, unless, of course, the problem is
safety-related. If it is, please call your dealership, let
them know this, and ask for instructions.
If the dealer requests that you simply drop the vehicle
off for service, you are urged to do so as early in
the work day as possible to allow for the same day
repair.
Transportation Options
Warranty service can generally be completed while you
wait. However, if you are unable to wait, GMC helps
minimize your inconvenience by providing several
transportation options. Depending on the circumstances,
your dealer can offer you one of the following:
Shuttle Service
Participating dealers can provide you with shuttle
service to get you to your destination with minimal
interruption of your daily schedule. This includes a one
way shuttle ride to a destination up to 10 miles from
the dealership.
7-7

Service Bulletins
Service Bulletins give technical service information
needed to knowledgeably service General Motors cars
and trucks. Each bulletin contains instructions to
assist in the diagnosis and service of your vehicle.
In Canada, information pertaining to Product Service
Bulletins can be obtained by contacting your General
Motors dealer or by calling 1-800-GM-DRIVE
(1-800-463-7483).
Owner's Information
Owner publications are written speci®cally for owners
and intended to provide basic operational information
about the vehicle. The owner's manual will include
the Maintenance Schedule for all models.
In-Portfolio: Includes a Portfolio, Owner's Manual, and
Warranty Booklet.
RETAIL SELL PRICE: $35.00
Without Portfolio: Owner's Manual only.
RETAIL SELL PRICE: $25.00
Current and Past Model Order Forms
Service Publications are available for current and
past model GM vehicles. To request an order form,
please specify year and model name of the vehicle.
ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM Eastern
Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit Helm, Inc. on the
World Wide Web at: www.helminc.com
Or you can write to:
Helm, Incorporated
P. O. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and without
incurring obligation. Allow ample time for delivery.
Note to Canadian Customers: All listed prices are
quoted in U.S. funds. Canadian residents are to make
checks payable in U.S. funds.
7-11

Driving (cont.)
City...........................................................4-33
Defensive..................................................... 4-2
Drunken....................................................... 4-2
Freeway.....................................................4-34
Hill and Mountain Roads..............................4-37
In Rain and on Wet Roads...........................4-30
Winter........................................................4-39
Dual Automatic Climate Control System.............3-24
Dual Climate Control System............................3-21
DVD Player....................................................3-95
DVD ............................................................3-107
Cleaning the Video Screen..........................3-107
Distortion..................................................3-105
Rear Seat Entertainment System...................3-92
E
Electrical System............................................5-89
Add-On Equipment......................................5-89
Fuses and Circuit Breakers...........................5-90
Headlamps.................................................5-89
Power Windows and Other Power Options......5-90
Windshield Wiper Fuses...............................5-89
Electronically Controlled Air Suspension
System......................................................4-49
Emergency Release for Opening Liftgate............2-13
Emissions Inspection and Maintenance
Programs...................................................3-44Engine Compartment Fuse Block......................5-91
ENGINE COOLANT HOT/IDLE ENGINE.............3-60
Engine Coolant Level Check.............................6-11
Engine Oil Additives........................................5-18
Engine Oil Level Check...................................6-11
Engine Oil Scheduled Maintenance..................... 6-5
Engine..........................................................5-20
Air Cleaner/Filter.........................................5-20
Battery.......................................................5-41
Change Engine Oil Light...............................3-46
Check and Service Engine Soon Light............3-42
Compartment Overview................................5-12
Coolant Heater............................................2-22
Coolant Temperature Gage...........................3-41
Coolant......................................................5-24
Cooling System Inspection............................6-17
Exhaust.....................................................2-33
Fan Noise..................................................5-35
Oil .............................................................5-15
Overheating................................................5-27
Reduced Power Light...................................3-47
Starting......................................................2-21
Entertainment System....................................3-107
Cleaning the Video Screen..........................3-107
DVD Distortion..........................................3-105
Entry Lighting.................................................3-18
Environmental Concerns..................................4-17
Erasing HomeLink
žButtons..............................2-43
Exit Lighting...................................................3-18
Express±Down Window....................................2-16
5

Light (cont.)
Reduced Engine Power................................3-47
Safety Belt Reminder...................................3-37
Security.....................................................3-46
Service Four-Wheel-Drive Warning Light.........3-48
Loading Your Vehicle for Off-Road Driving..........4-16
Loading Your Vehicle.......................................4-47
Locking Rear Axle...........................................4-10
Lockout Protection..........................................2-12
Locks............................................................. 2-9
Delayed Locking........................................... 2-9
Door........................................................... 2-8
Leaving Your Vehicle....................................2-12
Lockout Protection.......................................2-12
Power Door.................................................. 2-9
Programmable Automatic Door Locks.............2-10
Rear Door Security Locks.............................2-12
Loss of Control...............................................4-14
Low Fuel Warning Light...................................3-50
Luggage Carrier..............................................2-48
Lumbar........................................................... 1-2
Power Controls............................................. 1-2
M
Maintenance, Normal Replacement Parts..........5-104
Maintenance Schedule.....................................6-11
At Each Fuel Fill.........................................6-11
At Least Once a Month................................6-11Maintenance Schedule (cont.)
At Least Once a Year..................................6-13
At Least Twice a Year..................................6-12
Brake System Inspection..............................6-17
Engine Cooling System Inspection.................6-17
Exhaust System Inspection...........................6-16
Fuel System Inspection................................6-16
How This Section is Organized....................... 6-3
Introduction.................................................. 6-2
Maintenance Requirements............................. 6-2
Part A - Scheduled Maintenance Services......... 6-4
Part B - Owner Checks and Services.............6-11
Part C - Periodic MaintenanceInspections......6-16
Part D - Recommended Fluids and
Lubricants...............................................6-18
Part E - Maintenance Record........................6-20
Scheduled Maintenance................................. 6-5
Steering, Suspension and Front Drive Axle
Boot and Seal Inspection..........................6-16
Transfer Case and Front Axle (Four-Wheel
Drive) Inspection......................................6-17
Using Your................................................... 6-4
Your Vehicle and the Environment................... 6-2
Maintenance When Trailer Towing.....................4-59
Making Turns.................................................4-57
Malfunction Indicator Light................................3-42
Matching Transmitter(s) to Your Vehicle............... 2-6
Memory Seat.................................................2-51
9

P
Park(P).........................................................2-29
Shifting Into................................................2-29
Shifting Out of............................................2-31
Parking Brake and Automatic Transmission
Park (P) Mechanism Check...........................6-15
Parking on Hills..............................................4-58
Parking.........................................................2-28
Brake........................................................2-28
Over Things That Burn.................................2-32
Part A - Scheduled Maintenance Services............ 6-4
Part B - Owner Checks and Services................6-11
Part C - Periodic MaintenanceInspections..........6-16
Part D - Recommended Fluids and Lubricants....6-18
Part E - Maintenance Record...........................6-20
PASSENGER DOOR AJAR..............................3-62
Passing.................................................4-12, 4-57
Passlock
ž......................................................2-18
Personalization, Climate Controls......................3-33
Personalization...............................................3-53
Plan Ahead When Possible................................ 7-7
Playing a Cassette Tape..................................3-77
Playing a Compact Disc..................3-69, 3-79, 3-87
Playing a Speci®c Loaded Compact Disc............3-88
Playing the Radio...........................3-64, 3-71, 3-81
Power Steering...............................................4-10
Power...........................................................3-19
Accessory Outlets........................................3-19
Door Locks.................................................. 2-9Power (cont.)
Electrical System.........................................5-90
Lumbar Controls........................................... 1-2
Reclining Seatbacks...................................... 1-4
Reduced Engine Light..................................3-47
Seat............................................................ 1-2
Steering Fluid.............................................5-36
Windows....................................................2-15
Programmable Automatic Door Locks.................2-10
Programmable Locking Feature.........................2-10
Programmable Unlocking Feature......................2-11
Programming the HomeLink Transmitter.............2-41
Q
Questions and Answers About Safety Belts.........1-13
R
Radiator Pressure Cap....................................5-26
Radio Messages.....................................3-69, 3-76
Radios..........................................................3-63
Care of Your Cassette Tape Player...............3-106
Care of Your CD and DVD Player................3-107
Care of Your CDs and DVDs.......................3-107
Radio Personalization.................................3-104
Radio with Cassette and CD.........................3-71
Radio with CD............................................3-64
Radio with Six-Disc CD................................3-81
11

Rocking Your Vehicle To Get It Out...................4-44
Running Your Engine While You Are Parked.......2-33
S
Safety Belt.....................................................3-37
Reminder Light............................................3-37
Safety Belts...................................................5-83
Care of......................................................5-83
Driver Position............................................1-14
How to Wear Safety Belts Properly................1-14
Questions and Answers About Safety Belts.....1-13
Rear Safety Belt Comfort Guides for Children
and Small Adults......................................1-26
Rear Seat Passengers.................................1-23
Right Front Passenger Position......................1-22
Safety Belt Extender....................................1-29
Safety Belt Use During Pregnancy.................1-22
Safety Belts Are for Everyone......................... 1-9
Safety Chains.................................................4-55
Safety Warnings and Symbols.............................. iii
Scanning the Terrain.......................................4-18
Scheduled Maintenance..................................... 6-5
Seat............................................................... 1-5
Head Restraints............................................ 1-5
Seats.............................................................. 1-3
Heated Seats............................................... 1-3
Memory.....................................................2-51
Power Lumbar.............................................. 1-2Seats (cont.)
Power Reclining Seatbacks............................. 1-4
Power Seats................................................. 1-2
Rear Seat Operation...................................... 1-6
Securing a Child Restraint................................1-48
Center Seat Position....................................1-48
Designed for the LATCH System...................1-44
Rear Outside Seat Position...........................1-45
Right Front Seat Position..............................1-48
Security Light.................................................3-46
Select...........................................................3-59
SERVICE AIR BAG.........................................3-60
SERVICE BRAKE SYSTEM.............................3-61
Service Bulletins.............................................7-11
Service Engine Soon Light in the United States
or Check Engine Light in Canada..................3-42
Service Manuals.............................................7-10
Service........................................................... 5-3
Adding Equipment to the Outside of Your
Vehicle..................................................... 5-4
Doing Your Own Work................................... 5-3
Engine Soon Light.......................................3-42
Four-Wheel-Drive Warning Light.....................3-48
Publications Ordering Information...................7-10
Setting Preset PTYs........................................3-85
Setting Preset Stations....................3-65, 3-72, 3-82
Setting the Time.............................................3-63
Setting the Tone (Bass/Treble)..........3-66, 3-73, 3-83
Sheet Metal Damage.......................................5-85
Shifting Into Park (P).......................................2-29
13