tow GMC SAVANA 2003 Repair Manual

Here are some cleaning tips:
•Always read the instructions on the cleaner label.
•Clean up stains as soon as you can–before
they set.
•Carefully scrape off any excess stain.
•Use a clean cloth or sponge, and change to a clean
area often. A soft brush may be used if stains are
stubborn.
•If a ring forms on fabric after spot cleaning, clean
the entire area immediately or it will set.
Using Cleaner on Fabric
1. Vacuum and brush the area to remove any loose dirt.
2. Always clean a whole trim panel or section.
Mask surrounding trim along stitch or welt lines.
3. Follow the directions on the container label.
4. Apply cleaner with a clean sponge. Don’t saturate
the material and don’t rub it roughly.
5. As soon as you’ve cleaned the section, use a
sponge to remove any excess cleaner.
6. Wipe cleaned area with a clean, water-dampened
towel or cloth.
7. Wipe with a clean cloth and let dry.
Special Fabric Cleaning Problems
Stains caused by such things as catsup, coffee (black),
egg, fruit, fruit juice, milk, soft drinks, vomit, urine
and blood can be removed as follows:
1. Carefully scrape off excess stain, then sponge the
soiled area with cool water.
2. If a stain remains, follow the cleaner instructions
described earlier.
3. If an odor lingers after cleaning vomit or urine,
treat the area with a water/baking soda solution:
1 teaspoon (5 ml) of baking soda to 1 cup (250 ml)
of lukewarm water.
4. Let dry.
Stains caused by candy, ice cream, mayonnaise, chili
sauce and unknown stains can be removed as follows:
1. Carefully scrape off excess stain.
2. Clean with cool water and allow to dry completely.
3. If a stain remains, follow the cleaner instructions
described earlier.
5-83
2003 - Savana OM

Care of Safety Belts
Keep belts clean and dry.
{CAUTION:
Do not bleach or dye safety belts. If you do,
it may severely weaken them. In a crash,
they might not be able to provide adequate
protection. Clean safety belts only with mild
soap and lukewarm water.
Weatherstrips
Silicone grease on weatherstrips will make them last
longer, seal better, and not stick or squeak. Apply
silicone grease with a clean cloth at least every six
months. During very cold, damp weather more frequent
application may be required. SeePart D: Recommended
Fluids and Lubricants on page 6-18.
Cleaning the Outside of Your Vehicle
The paintfinish on your vehicle provides beauty, depth of
color, gloss retention and durability.
Washing Your Vehicle
The best way to preserve your vehicle’sfinish is to keep it
clean by washing it often with lukewarm or cold water.
Don’t wash your vehicle in the direct rays of the sun.
Use a car washing soap. Don’t use strong soaps
or chemical detergents. Be sure to rinse the vehicle
well, removing all soap residue completely. You can
get GM-approved cleaning products from your dealer.
SeeGM Vehicle Care/Appearance Materials on
page 5-89.Don’t use cleaning agents that are petroleum
based, or that contain acid or abrasives. All cleaning
agents should beflushed promptly and not allowed
to dry on the surface, or they could stain. Dry thefinish
with a soft, clean chamois or an all-cotton towel to
avoid surface scratches and water spotting.
High pressure car washes may cause water to enter
your vehicle.
5-85
2003 - Savana OM

Windshield and Wiper Blades
If the windshield is not clear after using the windshield
washer, or if the wiper blade chatters when running,
wax, sap or other material may be on the blade or
windshield.
Clean the outside of the windshield with a full-strength
glass cleaning liquid. The windshield is clean if beads
do not form when you rinse it with water.
Grime from the windshield will stick to the wiper blades
and affect their performance. Clean the blade by
wiping vigorously with a cloth soaked in full-strength
windshield washer solvent. Then rinse the blade
with water.
Check the wiper blades and clean them as necessary;
replace blades that look worn.
Aluminum Wheels
Keep your wheels clean using a soft clean cloth
with mild soap and water. Rinse with clean water.
After rinsing thoroughly, dry with a soft clean towel.
A wax may then be applied.
The surface of these wheels is similar to the painted
surface of your vehicle. Don’t use strong soaps,
chemicals, abrasive polishes, abrasive cleaners,cleaners with acid, or abrasive cleaning brushes on
them because you could damage the surface. Do not
use chrome polish on aluminum wheels.
Don’t take your vehicle through an automatic car
wash that has silicone carbide tire cleaning brushes.
These brushes can also damage the surface of
these wheels.
Tires
To clean your tires, use a stiff brush with tire cleaner.
Notice:When applying a tire dressing, always take
care to wipe off any overspray or splash from all
painted surfaces on the body or wheels of the
vehicle. Petroleum-based products may damage
the paintfinish and tires.
Sheet Metal Damage
If your vehicle is damaged and requires sheet metal
repair or replacement, make sure the body repair shop
applies anti-corrosion material to parts repaired or
replaced to restore corrosion protection.
Original manufacturer replacement parts will provide the
corrosion protection while maintaining the warranty.
5-87
2003 - Savana OM

45,000 Miles (75 000 km)
❑Inspect engine air cleanerfilter change indicator.
If necessary, replace thefilter. If vehicle is driven in
dusty/dirty conditions, inspectfilter change indicator at
every engine oil change. SeeEngine Air Cleaner/Filter
on page 5-17for more information.An Emission
Control Service. (See footnote†.)
❑Check rear/front axlefluid level and addfluid as
needed. Check constant velocity joints and axle seals
for leaking.
❑Vehicles With GVWR Above 10,000 lbs. Only: Inspect
shields for damage or looseness. Adjust or replace as
required.This is a Noise Emission Control Service.
Applicable only to vehicles sold in the United States.
❑Rotate tires. SeeTire Inspection and Rotation on
page 5-58for proper rotation pattern and additional
information.(See footnote +.)
50,000 Miles (83 000 km)
❑Change automatic transmissionfluid andfilter if the
vehicle’s GVWR is over 8,600 lbs or if the vehicle is
mainly driven under one or more of these conditions:
In heavy city traffic where the outside
temperature regularly reaches 90°F (32°C)
or higher.
In hilly or mountainous terrain.
When doing frequent trailer towing.
Uses such as found in taxi, police or delivery
service.
If you do not use your vehicle under any of these
conditions, change the fluid and filter at 100,000 miles
(166 000 km).
52,500 Miles (87 500 km)
❑Check rear/front axle uid level and add uid as
needed. Check constant velocity joints and axle seals
for leaking.
❑Rotate tires. SeeTire Inspection and Rotation on
page 5-58for proper rotation pattern and additional
information.(See footnote +.)
6-8
2003 - Savana OM

100,000 Miles (166 000 km)
❑Inspect spark plug wires.An Emission Control
Service.
❑Replace spark plugs.An Emission Control Service.
❑Change automatic transmissionuid andlter if the
vehicle’s GVWR is over 8600 lbs or if the vehicle is
mainly driven under one or more of these conditions:
In heavy city traffic where the outside
temperature regularly reaches 90°F (32°C)
or higher.
In hilly or mountainous terrain.
When doing frequent trailer towing.
Uses such as found in taxi, police or delivery
service.
❑If you haven’t used your vehicle under severe service
conditions listed previously and, therefore, haven’t
changed your automatic transmissionuid, change
both theuid andlter.
❑Inspect Positive Crankcase Ventilation (PCV) valve.
An Emission Control Service.
150,000 Miles (240 000 km)
❑Drain,ush and rell cooling system (or every
60 months since last service, whichever occursrst).
SeeEngine Coolant on page 5-22for what to use.
Inspect hoses. Clean radiator, condenser, pressure
cap and neck. Pressure test the cooling system
and pressure cap.An Emission Control Service.
❑Inspect engine accessory drive belt.An Emission
Control Service.
6-11
2003 - Savana OM

All Overseas Locations
Please contact the local General Motors Business Unit.
Mexico, Central America and Caribbean
Islands/Countries (Except Puerto Rico
and U.S. Virgin Islands)
General Motors de Mexico, S. de R.L. de C.V.
Customer Assistance Center
Paseo de la Reforma # 2740
Col. Lomas de Bezares
C.P. 11910, Mexico, D.F.
01-800-508-0000
Long Distance: 011-52-53 29 0 800
GM Mobility Program for Persons
with Disabilities
This program, available to
qualied applicants, can
reimburse you up to
$1,000 toward aftermarket
driver or passenger
adaptive equipment you
may require for your
vehicle (hand controls,
wheelchair/scooter
lifts, etc.).
This program can also provide you with free resource
information, such as area driver assessment centers and
mobility equipment installers. The program is available
for a limited period of time from the date of vehicle
purchase/lease. See your dealer for more details or call
the GM Mobility Assistance Center at 1-800-323-9935.
Text telephone (TTY) users, call 1-800-833-9935.
GM of Canada also has a Mobility Program. Call
1-800-GM-DRIVE (463-7483) for details. All TTY users
call 1-800-263-3830.
7-5
2003 - Savana OM

Roadside Assistance Program
GMC’s Roadside Assistance Provides stranded owners
with over-the-phone roadside repairs, location of the
nearest GMC dealer or the following special services:
Flat Tire Change:Installation of spare tire will be
covered at no charge (customer is responsible for repair
or replacement of tire).
Fuel Delivery:Delivery of enough fuel for the customer
to get to the nearest service station (up to $5.00)
will be covered.
Jump Start:No-start situations which require a battery
jump start will be covered at no charge.
Lock Out:Replacement keys or locksmith service will be
covered at no charge if you are unable to gain entry
into your vehicle. Delivery of the replacement key will be
covered within 10 miles (16 km).
Emergency Towing Service:Towing to the nearest GMC
dealer for warranty related disablements will be covered.
Trip Routing:Custom-made, computerized highlighted
maps using the most direct or scenic route are provided
free of charge. Maps include points of interest and a
list of GMC dealers along the route. Also included is
a list of hotels along the route that are discounted
through affiliation with“Quest International.”Trip Routing
is available through Roadside Assistance by calling
1-800-GMC-8782 (462-8782). Please be prepared to
provide your Vehicle Identication Number (VIN).
Allowve working days for fulllment.Trip Interruption Assistance:GMC will reimburse any
reasonable trip interruption expenses (up to $500.00)
when directly associated with warranty disablement.
Trip interruption service covers expenses such as meals
and overnight lodging if vehicle disablement occurs at
least 150 miles (240 km) from your home or rental
property. You will be required to obtain prior approval
from GMC Roadside Assistance and pay for expenses
at the time of disablement. Original receipts should
be submitted to GMC Roadside Assistance for
reimbursement. A service representative will provide
assistance when you call.
The Roadside Assistance services listed are available to
retail lease customers operating 2003 GMC light duty
trucks for a period of 3 years/36,000 miles (60,000 km).
All services must be pre-arranged by GMC Roadside
Assistance.
Over-the-phone assistance, such as providing the name
of the closest dealer or minor technical advice, etc.,
is available to all owner/operators of GMC trucks,
regardless of vehicle or mileage.
Just dial GMC Roadside Assistance at 1-800-GMC-8782
(1-800-462-8782, Roadside Assistance prompt) to
reach a qualied representative who can assist you.
Text telephone (TTY) users, call 1-888-889-2438.
7-6
2003 - Savana OM

Reporting Safety Defects to the
Canadian Government
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada, in addition to notifying General
Motors of Canada Limited. You may write to:
Transport Canada
330 Sparks Street
Tower C
Ottawa, Ontario K1A 0N5
Reporting Safety Defects to
General Motors
In addition to notifying NHTSA (or Transport Canada) in
a situation like this, we certainly hope you’ll notify us.
Please call us at 1-800-GMC-8782 (1-800-462-8782),
or write:
Pontiac-GMC Customer Assistance Center
P.O. Box 33172
Detroit, MI 48232-5172
In Canada, please call us at 1-800-263-3777 (English)
or 1-800-263-7854 (French). Or, write:
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Service Publications Ordering
Information
Service Manuals
Service Manuals have the diagnosis and repair
information on engines, transmission, axle, suspension,
brakes, electrical, steering, body, etc.
RETAIL SELL PRICE: $120.00
Transmission, Transaxle, Transfer
Case Unit Repair Manual
This manual provides information on unit repair service
procedures, adjustments, and specications for GM
transmissions, transaxles, and transfer cases.
RETAIL SELL PRICE: $50.00
Service Bulletins
Service Bulletins give technical service information
needed to knowledgeably service General Motors cars
and trucks. Each bulletin contains instructions to
assist in the diagnosis and service of your vehicle.
In Canada, information pertaining to Product Service
Bulletins can be obtained by contacting your General
Motors dealer or by calling 1-800-GM-DRIVE
(1-800-463-7483).
7-10
2003 - Savana OM

Light (cont.)
Malfunction Indicator....................................3-33
Safety Belt Reminder...................................3-26
Security.....................................................3-38
Tow/Haul Mode ...........................................3-39
Loading Your Vehicle.......................................4-29
Locking Rear Axle............................................ 4-9
Lockout Protection..........................................2-11
Locks
Cargo Door Relocking.................................... 2-9
Door ........................................................... 2-8
Leaving Your Vehicle....................................2-11
Lockout Protection.......................................2-11
Power Door .................................................. 2-9
Rear Door Security Locks.............................2-10
Loss of Control...............................................4-13
Low Coolant Warning Light..............................3-33
M
Maintenance, Normal Replacement Parts..........5-100
Maintenance Schedule
At Each Fuel Fill.........................................6-12
At Least Once a Month................................6-12
At Least Once a Year..................................6-13
At Least Twice a Year..................................6-13Maintenance Schedule (cont.)
At the First 100, 1,000 and 6,000 Miles
(160, 1 600 and 10 000km).......................6-12
Brake System Inspection..............................6-17
Engine Cooling System Inspection.................6-16
Exhaust System Inspection...........................6-16
Fuel System Inspection................................6-16
How This Section is Organized....................... 6-3
Introduction.................................................. 6-2
Maintenance Requirements............................. 6-2
Part A - Scheduled Maintenance Services......... 6-4
Part B - Owner Checks and Services.............6-12
Part C - Periodic Maintenance Inspections......6-16
PartD-Recommended Fluids and
Lubricants...............................................6-18
PartE-Maintenance Record........................6-20
Rear Axle Service........................................6-17
Scheduled Maintenance................................. 6-5
Steering and Suspension Inspection...............6-16
Throttle System Inspection............................6-17
Transfer Case and Front Axle
(All-Wheel Drive) Inspection.......................6-17
Using Your................................................... 6-4
Your Vehicle and the Environment................... 6-2
Maintenance When Trailer Towing.....................4-45
Making Turns.................................................4-43
Malfunction Indicator Light................................3-33
9
2003 - Savana OM

Radios (cont.)
Radio with CD............................................3-45
Radio with Six-Disc CD................................3-60
Rear Seat Audio..........................................3-71
Setting the Time for Radios with Radio
Data Systems (RDS)................................3-41
Setting the Time for Radios without Radio
Data Systems (RDS)................................3-41
Theft-Deterrent............................................3-73
Understanding Reception..............................3-74
RDS Messages......................................3-54, 3-65
Reading Lamps..............................................3-15
Rear Air Conditioning and Heating System.........3-19
Rear Axle......................................................5-47
Locking........................................................ 4-9
Service......................................................6-17
Rear Door Security Locks................................2-10
Rear Doors....................................................2-15
Rear Heating System......................................3-18
Rear Safety Belt Comfort Guides......................1-29
Rear Seat Audio (RSA)....................................3-71
Rear Seat Operation......................................... 1-5
Rear Seat Outside Passenger Positions.............1-26
Rear Seat Passengers, Safety Belts..................1-26
Rear Seat Radio Controls................................3-72
Rear Window Defogger....................................3-22
Rearview Mirrors.............................................2-32Reclining Seatbacks.......................................... 1-3
Recreational Vehicle Towing.............................4-29
Remote Keyless Entry System............................ 2-4
Remote Keyless Entry System, Operation............ 2-5
Removing the Flat Tire and Installing the
Spare Tire..................................................5-73
Removing the Rear Seat................................... 1-5
Removing the Spare Tire and Tools...................5-67
Removing the Wheel Covers............................5-73
Replacement Bulbs.........................................5-54
Replacing Brake System Parts..........................5-40
Replacing Restraint System Parts
After a Crash..............................................1-76
Replacing the Rear Seats.................................. 1-7
Reporting Safety Defects
Canadian Government..................................7-10
General Motors...........................................7-10
United States Government.............................. 7-9
Restraint System Check...................................6-13
Checking Your Restraint Systems...................1-75
Replacing Restraint System Parts
After a Crash..........................................1-76
Restraint Systems
Checking....................................................1-75
Replacing Parts...........................................1-76
Resynchronization............................................. 2-6
Retained Accessory Power (RAP)......................2-21
12
2003 - Savana OM