•Trip Interruption Bene ts and Assistance:
In the event of a warranty related vehicle
disablement, while en route and over
250 kilometres from original point of departure,
you may qualify for trip interruption expense
assistance. This assistance covers reasonable
reimbursement of up to a maximum of
$500 (Canadian) for (A) meals (maximum of
$50/day), (B) lodging (maximum of $100/night)
and (C) alternate ground transportation
(maximum of $40/day). This benefit is to assist
you with some of the unplanned expense
you may incur while waiting for your vehicle
to be repaired.
Pre-authorization, original detailed receipts
and a copy of the repair order are required.
Once authorization has been given, your
advisor will help you make any necessary
arrangements and explain how to claim for
trip interruption expense assistance.
•Alternative Service:There may be times,
when Roadside Assistance cannot provide
timely assistance, your advisor may authorize
you to secure local emergency road service,
and you will be reimbursed up to $100 upon
submission of the original receipt to Roadside
Assistance.In many instances, mechanical failures are covered
under GMC’s Bumper-to-Bumper warranty.
However, when other services are utilized, our
Roadside Assistance Representatives will explain
any payment obligations you might incur.
For prompt and efficient assistance when calling,
please provide the following to the Roadside
Assistance Representative:
•Your name, home address, and home
telephone number.
•Telephone number of your location.
•Location of the vehicle.
•Model, year, color, and license plate number
of the vehicle.
•Odometer reading, Vehicle Identification
Number (VIN) and delivery date of the vehicle.
•Description of the problem.
While we hope you never have the occasion to
use our service, it is added security while traveling
for you and your family. Remember, we are
only a phone call away. U.S. customers call
GMC Roadside Assistance:1-800-462-8782,
text telephone (TTY) users, call1-888-889-2438.
Canadian customers call1-800-268-6800.
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