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Black plate (6,1)GMC Savana Owner Manual - 2011
11-6 Service and Maintenance
.Evaporative control system
inspection. Check all fuel and
vapor lines and hoses for proper
hook‐up, routing, and condition.
Check that the purge valve,
if the vehicle has one, works
properly. Replace as needed.An
Emission Control Service. The
U.S. Environmental Protection
Agency or the California Air
Resources Board has
determined that the failure to
perform this maintenance item
will not nullify the emission
warranty or limit recall liability
prior to the completion of the
vehicle's useful life. We,
however, urge that all
recommended maintenance
services be performed at the
indicated intervals and the
maintenance be recorded. First Engine Oil Change After
Every 160 000 km/100,000 Miles
.Automatic transmission fluid
change (normal service). See
Automatic Transmission Fluid
(4-Speed Transmission) on
page 10‑12
orAutomatic
Transmission Fluid (6-Speed
Transmission) on page 10‑14.
.All‐wheel drive only: Transfer
case fluid change (normal
service). Check vent hose at
transfer case for kinks and
proper installation. Check to be
sure vent hose is unobstructed,
clear, and free of debris. During
any maintenance, if a power
washer is used to clean mud
and dirt from the underbody,
care should be taken to not
directly spray the transfer case
output seals. High pressure
water can overcome the seals
and contaminate the transfer
case fluid. Contaminated fluid
will decrease the life of the
transfer case and should be
replaced.
.Spark plug replacement and
spark plug wires inspection. An
Emission Control Service.
First Engine Oil Change After
Every 240 000 km/150,000 Miles
.Engine cooling system drain,
flush, and refill (or every five
years, whichever occurs first).
See Engine Coolant on
page 10‑20. An Emission
Control Service.
.Engine drive belts inspection for
fraying, excessive cracks,
or obvious damage (or every
10 years, whichever occurs
first). Replace, if needed.

Black plate (7,1)GMC Savana Owner Manual - 2011
Service and Maintenance 11-7
Recommended Fluids, Lubricants, and Parts
Recommended Fluids and Lubricants
This maintenance section applies to vehicles with a gasoline engine. If the vehicle has a diesel engine, see the
maintenance schedule section in the Duramax Diesel Supplement.
Fluids and lubricants identified below by name, part number, or specification can be obtained from your dealer.Usage Fluid/Lubricant
Engine Oil The engine requires engine oil approved to the dexos specification. Oils
meeting this specification can be identified with the dexos certification
mark. Look for and use only an engine oil that displays the dexos
certification mark of the proper viscosity grade. See
Engine Oil on
page 10‑7.
Engine Coolant 50/50 mixture of clean, drinkable water and use only DEX-COOL Coolant.
See
Engine Coolant on page 10‑20.
Hydraulic Brake System DOT 3 Hydraulic Brake Fluid (GM Part No. 12377967, in
Canada 89021320).
Windshield Washer Optikleen
®Washer Solvent.
Parking Brake Cable Guides Chassis Lubricant (GM Part No. 12377985, in Canada 88901242) or
lubricant meeting requirements of NLGI #2, Category LB or GC-LB.
Power Steering System GM Power Steering Fluid (GM Part No. 89021184, in Canada 89021186).
Automatic Transmission DEXRON
®‐VI Automatic Transmission Fluid.

Black plate (8,1)GMC Savana Owner Manual - 2011
11-8 Service and Maintenance
UsageFluid/Lubricant
Key Lock Cylinders Multi-Purpose Lubricant, Superlube (GM Part No. 12346241, in
Canada 10953474).
Chassis Lubrication Chassis Lubricant (GM Part No. 12377985, in Canada 88901242) or
lubricant meeting requirements of NLGI #2, Category LB or GC-LB.
Front Wheel Bearings Wheel bearing lubricant meeting requirements of NLGI #2, Category GC or
GC-LB (GM Part No. 1051344, in Canada 993037).
Front and Rear Axle SAE 75W-90 Synthetic Axle Lubricant (GM Part No. 89021677, in
Canada 89021678).
Transfer Case DEXRON
®‐VI Automatic Transmission Fluid.
One-Piece Propshaft Slip Yoke Spline, Two-Piece Propshaft Slip-in-Tube Spline Spline Lubricant, Special Lubricant (GM Part No. 12345879, in
Canada 10953511).
Hood Hinges Multi-Purpose Lubricant, Superlube (GM Part No. 12346241, in
Canada 10953474).
Weatherstrip Conditioning Weatherstrip Lubricant (GM Part No. 3634770, in Canada 10953518) or
Dielectric Silicone Grease (GM Part No. 12345579, in Canada 992887).
Weatherstrip Squeaks Synthetic Grease with Teflon, Superlube (GM Part No. 12371287, in
Canada 10953437).

Black plate (9,1)GMC Savana Owner Manual - 2011
Service and Maintenance 11-9
Maintenance Replacement Parts
If the vehicle has the Duramax®diesel engine, see the Duramax diesel supplement for more information.
Replacement parts identified below by name, part number, or specification can be obtained from your dealer.
Part GM Part Number ACDelco Part Number
Engine Air Cleaner/Filter 15950115A3097C
Engine Oil Filter 4.3L V6 25010792PF47
4.8L V8; 5.3L V8; 6.0L V8 89017524PF48
Spark Plugs 4.3L V6 1256838741-101
4.8L V8; 5.3L V8; 6.0L V8 1262125841-110
Wiper Blades –56.0 cm (22 in) 25949887—

Black plate (10,1)GMC Savana Owner Manual - 2011
11-10 Service and Maintenance
Maintenance Records
After the scheduled services are performed, record the date, odometer reading, who performed the service, and the
type of services performed in the boxes provided. Retain all maintenance receipts.
Maintenance Record
DateOdometer
Reading Serviced By Services Performed

Black plate (11,1)GMC Savana Owner Manual - 2011
Service and Maintenance 11-11
Maintenance Record (cont.)
DateOdometer
Reading Serviced By Services Performed

Black plate (12,1)GMC Savana Owner Manual - 2011
11-12 Service and Maintenance
Maintenance Record (cont.)
DateOdometer
Reading Serviced By Services Performed

Black plate (1,1)GMC Savana Owner Manual - 2011
Technical Data 12-1
Technical Data
Vehicle Identification
Vehicle IdentificationNumber (VIN) . . . . . . . . . . . . . . 12-1
Service Parts Identification Label . . . . . . . . . . . . . . . . . . . . . . . 12-1
Vehicle Data
Capacities andSpecifications . . . . . . . . . . . . . . 12-2
Engine Drive Belt Routing . . . 12-4
Vehicle Identification
Vehicle Identification
Number (VIN)
This legal identifier is in the front
corner of the instrument panel, on
the left side of the vehicle. It can be
seen through the windshield from
outside. The VIN also appears on
the Vehicle Certification and Service
Parts labels and certificates of title
and registration.
Engine Identification
The eighth character in the VIN is
the engine code. This code
identifies the vehicle's engine,
specifications, and replacement
parts. See “Engine Specifications”
under Capacities and Specifications
on page 12‑2 for the vehicle's
engine code.
Service Parts
Identification Label
This label, on the rear edge of the
passenger side front door, has the
following information:
.Vehicle Identification
Number (VIN).
.Model designation.
.Paint information.
.Production options and special
equipment.
Do not remove this label from the
vehicle.

Black plate (1,1)GMC Savana Owner Manual - 2011
Customer Information 13-1
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . 13-1
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . 13-3
Customer Assistance for Text Telephone (TTY) Users . . . . . 13-4
Online Owner Center . . . . . . . . 13-4
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 13-5
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 13-6
Scheduling Service Appointments . . . . . . . . . . . . . . 13-8
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 13-8
Collision Damage Repair . . . 13-10
Service Publications Ordering Information . . . . . . 13-12
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . 13-13
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . 13-14
Reporting Safety Defects to General Motors . . . . . . . . . . . 13-14
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . 13-15
Event Data Recorders . . . . . . 13-15
OnStar
®. . . . . . . . . . . . . . . . . . . . 13-16
Radio Frequency Identification (RFID) . . . . . . . 13-16
Radio Frequency Statement . . . . . . . . . . . . . . . . . 13-16
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
GMC. Normally, any concerns with
the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE: Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.

Black plate (3,1)GMC Savana Owner Manual - 2011
Customer Information 13-3
STEP THREE—Canadian
Owners: In the event that you do
not feel your concerns have been
addressed after following the
procedure outlined in Steps One
and Two, General Motors of Canada
Limited wants you to be aware of its
participation in a no-charge
Mediation/Arbitration Program.
General Motors of Canada Limited
has committed to binding arbitration
of owner disputes involving
factory-related vehicle service
claims. The program provides for
the review of the facts involved by
an impartial third party arbiter, and
may include an informal hearing
before the arbiter. The program is
designed so that the entire dispute
settlement process, from the time
you file your complaint to the final
decision, should be completed in
approximately 70 days. We believe
our impartial program offers
advantages over courts in most
jurisdictions because it is informal,
quick, and free of charge. For further information concerning
eligibility in the Canadian Motor
Vehicle Arbitration Plan (CAMVAP),
call toll-free 1-800-207-0685, or call
the General Motors Customer
Communication Centre,
1-800-263-3777 (English),
1-800-263-7854 (French),
or write to:
Mediation/Arbitration Program
c/o Customer Communication
Centre
General Motors of Canada Limited
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Telephone: 1-800-955-5100
The inquiry should be accompanied
by the Vehicle Identification
Number (VIN).Customer Assistance
Offices
GMC encourages customers to call
the toll-free number for assistance.
However, if a customer wishes to
write or e-mail GMC, the letter
should be addressed to:
United States
GMC Customer Assistance Center
P.O. Box 33172
Detroit, MI 48232-5172
www.GMC.com
1-800-GMC-8782 (1-800-462-8782)
1-800-462-8583 (For Text
Telephone Devices (TTYs))
Roadside Assistance:
1-800-462-8782
From Puerto Rico:
1-800-496-9992 (English)
1-800-496-9993 (Spanish)
Front U.S. Virgin Islands:
1-800-496-9994