tow GMC SAVANA PASSENGER 2009 Repair Manual

Secondary Latch System
Your vehicle has an underbody-mounted tire hoist
assembly equipped with a secondary latch system.
It is designed to stop the spare tire from suddenly
falling off the vehicle if the cable holding the spare
tire is damaged. For the secondary latch to work, the
tire must be stowed with the valve stem pointing down.
SeeStoring a Flat or Spare Tire and Tools on
page 5-94for instructions on storing the spare tire
correctly.
{CAUTION:
Before beginning this procedure read all the
instructions. Failure to read and follow the
instructions could damage the hoist assembly
and you and others could get hurt. Read and
follow the instructions listed next.To release the spare tire from the secondary latch:
{CAUTION:
Someone standing too close during the procedure
could be injured by the jack. If the spare tire does
not slide off the jack completely, make sure no
one is behind you or on either side of you as you
pull the jack out from under the spare.
1. Check under the vehicle to see if the cable end is
visible.
If the cable is not visible,
start this procedure at
Step 6.
5-91

Storing a Flat or Spare Tire and
Tools
{CAUTION:
Storing a jack, a tire, or other equipment in the
passenger compartment of the vehicle could
cause injury. In a sudden stop or collision, loose
equipment could strike someone. Store all these
in the proper place.
1. Put the tire on the ground at the rear of the vehicle
with the valve stem pointed down.2. Pull the retaining bar through the center of the
wheel, making sure it is properly attached.
3. Pull the wheel toward the rear of the vehicle,
keeping the cable tight.
4. Put the chisel end of the hoist extension on an
angle through the hole in the rear door frame,
above the bumper.
5. Raise the tire fully against the underside of the
vehicle. Continue turning the wheel wrench until
the tire is secure and the cable is tight. The spare
tire hoist cannot be overtightened.
5-94

Do not clean the vehicle using:
•A knife or any other sharp object to remove a soil
from any interior surface.
•A stiff brush. It can cause damage to the vehicle’s
interior surfaces.
•Heavy pressure or aggressive rubbing with a
cleaning cloth. Use of heavy pressure can damage
the interior and does not improve the effectiveness
of soil removal.
•Laundry detergents or dishwashing soaps with
degreasers can leave residue that streaks and
attracts dirt. For liquid cleaners, about 20 drops
per gallon (3.78 L) of water is a good guide.
Use only mild, neutral-pH soaps.
•Too much cleaner that saturates the upholstery.
•Organic solvents such as naptha, alcohol, etc. that
can damage the vehicle’s interior.
Fabric/Carpet
Use a vacuum cleaner with a soft brush attachment
frequently to remove dust and loose dirt. A canister
vacuum with a beater bar in the nozzle may only
be used on floor carpet and carpeted floor mats.
For any soil, always try to remove it first with plain
water or club soda. Before cleaning, gently remove
as much of the soil as possible using one of the
following techniques:
•For liquids: gently blot the remaining soil with a
paper towel. Allow the soil to absorb into the
paper towel until no more can be removed.
•For solid dry soils: remove as much as possible
and then vacuum.
To clean:
1. Saturate a lint-free, clean white cloth with water or
club soda.
2. Wring the cloth to remove excess moisture.
3. Start on the outside edge of the soil and gently rub
toward the center. Continue cleaning, using a clean
area of the cloth each time it becomes soiled.
4. Continue to gently rub the soiled area until the
cleaning cloth remains clean.
5. If the soil is not completely removed, use a mild
soap solution and repeat the cleaning process
that was used with plain water.
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If any of the soil remains, a commercial fabric cleaner
or spot lifter may be necessary. When a commercial
upholstery cleaner or spot lifter is to be used, test a small
hidden area for colorfastness first. If the locally cleaned
area gives any impression that a ring formation may
result, clean the entire surface.
After the cleaning process has been completed, a paper
towel can be used to blot excess moisture from the
fabric or carpet.
Instrument Panel, Vinyl, and Other
Plastic Surfaces
A soft cloth dampened with water may be used to
remove dust. If a more thorough cleaning is necessary,
a clean soft cloth dampened with a mild soap solution can
be used to gently remove dust and dirt. Never use spot
lifters or removers on plastic surfaces. Many commercial
cleaners and coatings that are sold to preserve and
protect soft plastic surfaces may permanently change
the appearance and feel of the interior and are not
recommended. Do not use silicone or wax-based
products, or those containing organic solvents to
clean the vehicle’s interior because they can alter the
appearance by increasing the gloss in a non-uniform
manner.Some commercial products may increase gloss on the
instrument panel. The increase in gloss may cause
annoying reflections in the windshield and even make
it difficult to see through the windshield under certain
conditions.
Care of Safety Belts
Keep belts clean and dry.
{CAUTION:
Do not bleach or dye safety belts. It may severely
weaken them. In a crash, they might not be able
to provide adequate protection. Clean safety belts
only with mild soap and lukewarm water.
Weatherstrips
Silicone grease on weatherstrips will make them last
longer, seal better, and not stick or squeak. Apply
silicone grease with a clean cloth. During very cold,
damp weather frequent application may be required.
SeeRecommended Fluids and Lubricants on page 6-14.
5-98

Washing Your Vehicle
The best way to preserve the vehicle’s finish is to keep
it clean by washing it often.
Notice:Certain cleaners contain chemicals that can
damage the emblems or nameplates on the vehicle.
Check the cleaning product label. If it states that
it should not be used on plastic parts, do not use it
on the vehicle or damage may occur and it would
not be covered by the warranty.
Do not wash the vehicle in direct sunlight. Use a car
washing soap. Do not use cleaning agents that are
petroleum based or that contain acid or abrasives,
as they can damage the paint, metal or plastic on the
vehicle. Approved cleaning products can be obtained
from your dealer/retailer. Follow all manufacturers’
directions regarding correct product usage, necessary
safety precautions and appropriate disposal of any
vehicle care product.Rinse the vehicle well, before washing and after to
remove all cleaning agents completely. If they are
allowed to dry on the surface, they could stain.
Dry the finish with a soft, clean chamois or an all-cotton
towel to avoid surface scratches and water spotting.
High pressure car washes may cause water to enter
the vehicle. Avoid using high pressure washes closer
than 12 inches (30 cm) to the surface of the vehicle.
Use of power washers exceeding 1,200 psi (8 274 kPa)
can result in damage or removal of paint and decals.
Cleaning Exterior Lamps/Lenses
Use only lukewarm or cold water, a soft cloth and a
car washing soap to clean exterior lamps and lenses.
Follow instructions underWashing Your Vehicle on
page 5-99.
5-99

Finish Care
Occasional waxing or mild polishing of the vehicle
by hand may be necessary to remove residue from
the paint finish. Approved cleaning products can
be obtained from your dealer/retailer.
If the vehicle has a basecoat/clearcoat paint finish,
the clearcoat gives more depth and gloss to the colored
basecoat. Always use waxes and polishes that are
non-abrasive and made for a basecoat/clearcoat
paint finish.
Notice:Machine compounding or aggressive
polishing on a basecoat/clearcoat paint nish
may damage it. Use only non-abrasive waxes and
polishes that are made for a basecoat/clearcoat
paint nish on the vehicle.
Foreign materials such as calcium chloride and other
salts, ice melting agents, road oil and tar, tree sap, bird
droppings, chemicals from industrial chimneys, etc.,
can damage the vehicle’s finish if they remain on
painted surfaces. Wash the vehicle as soon as possible.
If necessary, use non-abrasive cleaners that are marked
safe for painted surfaces to remove foreign matter.
Exterior painted surfaces are subject to aging, weather
and chemical fallout that can take their toll over a
period of years. To help keep the paint finish looking
new, keep the vehicle garaged or covered whenever
possible.
Protecting Exterior Bright Metal Parts
Bright metal parts should be cleaned regularly to keep
their luster. Washing with water is all that is usually
needed. However, chrome polish may be used on
chrome or stainless steel trim, if necessary.
Use special care with aluminum trim. To avoid
damaging protective trim, never use auto or chrome
polish, steam or caustic soap to clean aluminum.
A coating of wax, rubbed to high polish, is recommended
for all bright metal parts.
Windshield and Wiper Blades
Clean the outside of the windshield with glass cleaner.
Clean the rubber blades using a lint free cloth or
paper towel soaked with windshield washer fluid or a
mild detergent. Wash the windshield thoroughly when
cleaning the blades. Bugs, road grime, sap, and a buildup
of vehicle wash/wax treatments may cause wiper
streaking. Replace the wiper blades if they are worn
or damaged.
Wipers can be damaged by:
•Extreme dusty conditions
•Sand and salt
•Heat and sun
•Snow and ice, without proper removal
5-100

Aluminum Wheels
Notice:Using strong soaps, chemicals, abrasive
polishes, cleaners, brushes, or cleaners that contain
acid on aluminum or chrome-plated wheels, could
damage the surface of the wheel(s). The repairs
would not be covered by the warranty. Use only
approved cleaners on aluminum or chrome-plated
wheels.
Keep the wheels clean using a soft clean cloth with mild
soap and water. Rinse with clean water. After rinsing
thoroughly, dry with a soft clean towel. A wax may then
be applied.
Notice:Using chrome polish on aluminum wheels
could damage the wheels. The repairs would not
be covered by the warranty. Use chrome polish
on chrome wheels only.
The surface of these wheels is similar to the painted
surface of the vehicle. Do not use strong soaps,
chemicals, abrasive polishes, abrasive cleaners,
cleaners with acid, or abrasive cleaning brushes
on them because the surface could be damaged.
Do not use chrome polish on aluminum wheels.Notice:Driving the vehicle through an automatic
car wash that has silicone carbide tire cleaning
brushes, could damage the aluminum or
chrome-plated wheels. The repairs would not be
covered by the warranty. Never drive a vehicle
equipped with aluminum or chrome-plated wheels
through an automatic car wash that uses silicone
carbide tire cleaning brushes.
Tires
To clean the tires, use a stiff brush with tire cleaner.
Notice:Using petroleum-based tire dressing
products on the vehicle may damage the paint nish
and/or tires. When applying a tire dressing, always
wipe off any overspray from all painted surfaces
on the vehicle.
Sheet Metal Damage
If the vehicle is damaged and requires sheet metal
repair or replacement, make sure the body repair shop
applies anti-corrosion material to parts repaired or
replaced to restore corrosion protection.
Original manufacturer replacement parts will provide
the corrosion protection while maintaining the vehicle
warranty.
5-101

(g)Vehicles with Gross Vehicle Weight Rating (GVWR)
above 10,000 lbs (4 536 kg) only: Inspect shields for
damage or looseness. Adjust or replace as required.
This is a Noise Emission Control Service. Applicable to
vehicles sold in the United States and recommended
for vehicles sold in Canada.
(h)Change automatic transmission fluid and filter if the
vehicle is mainly driven under one or more of these
conditions:
-In heavy city traffic where the outside temperature
regularly reaches 90°F (32°C) or higher.
-In hilly or mountainous terrain.
-When doing frequent trailer towing.
-Uses such as found in taxi, police, or delivery
service.
(i)Drain, flush, and refill cooling system. This service can
be complex; you should have your dealer/retailer perform
this service. See Engine Coolant on page 5-25 for what to
use. Inspect hoses. Clean radiator, condenser, pressure
cap, and filler neck. Pressure test the cooling system and
pressure cap.
(j)A fluid loss in any vehicle system could indicate a
problem. Have the system inspected and repaired and
the fluid level checked. Add fluid if needed.(k)Inspect system. Check all fuel and vapor lines and
hoses for proper hook-up, routing, and condition. Check
that the purge valve works properly, if equipped.
Replace as needed.
(l)If driving regularly under dusty conditions, inspect the
filter at each engine oil change.
(m)Check system for interference or binding and for
damaged or missing parts. Replace parts as needed.
Replace any components that have high effort or
excessive wear. Do not lubricate accelerator or cruise
control cables.
(n)Visually inspect belt for fraying, excessive cracks, or
obvious damage. Replace belt if necessary.
(o)Check vent hose at transfer case for kinks and
proper installation. Check to be sure vent hose
is unobstructed, clear, and free of debris. During any
maintenance, if a power washer is used to clean
mud and dirt from the underbody, care should be taken
to not directly spray the transfer case output seals.
High pressure water can overcome the seals and
contaminate the transfer case fluid. Contaminated fluid
will decrease the life of the transfer case and should
be replaced.
(p)Severe Service: Change transfer case fluid if the
vehicle is mainly used for trailer towing or driven in city
traffic, wet environment, or high ambient temperatures.
6-9

Calling for Assistance
When calling Roadside Assistance, have the following
information ready:
•Your name, home address, and home telephone
number
•Telephone number of your location
•Location of the vehicle
•Model, year, color, and license plate number of the
vehicle
•Odometer reading, Vehicle Identification Number
(VIN), and delivery date of the vehicle
•Description of the problem
Coverage
Services are provided up to 5 years/100,000 miles
(160 000 km), whichever comes first.
In the U.S., anyone driving the vehicle is covered. In
Canada, a person driving the vehicle without permission
from the owner is not covered.
Roadside Assistance is not a part of the New Vehicle
Limited Warranty. GMC and General Motors of Canada
Limited reserve the right to make any changes or
discontinue the Roadside Assistance program at any
time without notification.GMC and General Motors of Canada Limited reserve
the right to limit services or payment to an owner
or driver if they decide the claims are made too often, or
the same type of claim is made many times.
Services Provided
•Emergency Fuel Delivery:Delivery of enough fuel
for the vehicle to get to the nearest service station.
•Lock-Out Service:Service is provided to unlock the
vehicle if you are locked out. A remote unlock may
be available if you have OnStar
®. For security
reasons, the driver must present identification
before this service is given.
•Emergency Tow From a Public Road or
Highway:Tow to the nearest GMC dealer for
warranty service, or if the vehicle was in a crash
and cannot be driven. Assistance is also given when
the vehicle is stuck in the sand, mud, or snow.
•Flat Tire Change:Service is provided to change a
flat tire with the spare tire. The spare tire, if
equipped, must be in good condition and properly
inflated. It is the owner’s responsibility for the repair
or replacement of the tire if it is not covered by
the warranty.
•Battery Jump Start:Service is provided to jump
start a dead battery.
7-8

•Trip Routing Service:Detailed maps of North
America are provided when requested either
with the most direct route or the most scenic route.
Additional travel information is also available.
Allow three weeks for delivery.
•Trip Interruption Benets and Assistance:If your
trip is interrupted due to a warranty failure, incidental
expenses may be reimbursed during the 5 years/
100,000 miles (160 000 km) Powertrain warranty
period. Items considered are hotel, meals, and
rental car.
Services Not Included in Roadside
Assistance
•Impound towing caused by violation of any laws.
•Legal fines.
•Mounting, dismounting or changing of snow tires,
chains, or other traction devices.
•Towing or services for vehicles driven on a
non-public road or highway.
Services Specic to Canadian
Purchased Vehicles
•Fuel delivery:Reimbursement is approximately
$5 Canadian. Diesel fuel delivery may be restricted.
Propane and other fuels are not provided through
this service.
•Lock-Out Service:Vehicle registration is required.
•Trip Routing Service:Limit of six requests
per year.
•Trip Interruption Benets and Assistance:Must
be over 250 kilometres from where your trip was
started to qualify. General Motors of Canada Limited
requires pre-authorization, original detailed receipts,
and a copy of the repair orders. Once authorization
has been received, the Roadside Assistance advisor
will help you make arrangements and explain how to
receive payment.
•Alternative Service:If assistance cannot be
provided right away, the Roadside Assistance
advisor may give you permission to get local
emergency road service. You will receive payment,
up to $100, after sending the original receipt to
Roadside Assistance. Mechanical failures may be
covered, however any cost for parts and labor for
repairs not covered by the warranty are the owner
responsibility.
7-9