radio GMC SIERRA 1500 2017 Repair Manual
[x] Cancel search | Manufacturer: GMC, Model Year: 2017, Model line: SIERRA 1500, Model: GMC SIERRA 1500 2017Pages: 494, PDF Size: 7.66 MB
Page 420 of 494

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 5/3/16
Vehicle Care 419
Caution
Ignoring these steps could result
in costly damage to the vehicle
that would not be covered by the
vehicle warranty. Trying to start
the vehicle by pushing or pulling it
will not work, and it could damage
the vehicle.
1. Check the other vehicle. It must have a 12-volt battery
with a negative ground system.
Caution
If the other vehicle does not have
a 12-volt system with a negative
ground, both vehicles can be
damaged. Only use a vehicle that
has a 12-volt system with a
negative ground for jump starting.
2. If you have a vehicle with a diesel engine with two
batteries, you should know
before you begin that,
especially in cold weather, you may not be able to get enough
power from a single battery in
another vehicle to start your
diesel engine. If your vehicle
has more than one battery,
using the battery that is closer
to the starter will reduce
electrical resistance. This is
located on the passenger side,
in the rear of the engine
compartment.
3. Get the vehicles close enough so the jumper cables can
reach, but be sure the vehicles
are not touching each other.
If they are, it could cause an
unwanted ground connection.
You would not be able to start
your vehicle, and the bad
grounding could damage the
electrical systems.
To avoid the possibility of the
vehicles rolling, set the parking
brake firmly on both vehicles
involved in the jump start
procedure. Put the automatic
transmission in P (Park) or a
manual transmission in Neutral
before setting the parking
brake. If you have a four-wheel-drive vehicle, be
sure the transfer case is in a
drive gear, not in N (Neutral).
Caution
If any accessories are left on or
plugged in during the jump
starting procedure, they could be
damaged. The repairs would not
be covered by the vehicle
warranty. Whenever possible, turn
off or unplug all accessories on
either vehicle when jump starting.
4. Turn off the ignition on both vehicles. Unplug unnecessary
accessories plugged into the
accessory power outlets. Turn
off the radio and all the lamps
that are not needed. This will
avoid sparks and help save
both batteries. And it could
save the radio!
5. Open the hood on the other vehicle and locate the
positive (+) and negative (−)
terminal locations on that
vehicle.
Page 435 of 494

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 5/3/16
434 Vehicle Care
To clean:1. Saturate a clean, lint-free colorfast cloth with water.
Microfiber cloth is
recommended to prevent lint
transfer to the fabric or carpet.
2. Remove excess moisture by gently wringing until water does
not drip from the cleaning cloth.
3. Start on the outside edge of the soil and gently rub toward the
center. Rotate the cleaning
cloth to a clean area frequently
to prevent forcing the soil in to
the fabric.
4. Continue gently rubbing the soiled area until there is no
longer any color transfer from
the soil to the cleaning cloth.
5. If the soil is not completely removed, use a mild soap
solution followed only by plain
water.
If the soil is not completely
removed, it may be necessary to
use a commercial upholstery
cleaner or spot lifter. Test a small
hidden area for colorfastness before using a commercial upholstery
cleaner or spot lifter. If ring
formation occurs, clean the entire
fabric or carpet.
After cleaning use a paper towel to
blot excess moisture.
Cleaning High Gloss Surfaces
and Vehicle Information and
Radio Displays
Use a microfiber cloth on high gloss
surfaces or vehicle displays. First,
use a soft bristle brush to remove
dirt that can scratch the surface.
Then gently clean by rubbing with a
microfiber cloth. Never use window
cleaners or solvents. Periodically
hand wash the microfiber cloth
separately, using mild soap. Do not
use bleach or fabric softener. Rinse
thoroughly and air dry before
next use.
Caution
Do not attach a device with a
suction cup to the display. This
may cause damage and would
not be covered by the vehicle
warranty.
Instrument Panel, Leather,
Vinyl, Other Plastic Surfaces,
Low Gloss Paint Surfaces and
Natural Open Pore Wood
Surfaces
Use a soft microfiber cloth
dampened with water to remove
dust and loose dirt. For a more
thorough cleaning, use a soft
microfiber cloth dampened with a
mild soap solution.
Caution
Soaking or saturating leather,
especially perforated leather, as
well as other interior surfaces,
may cause permanent damage.
(Continued)
Page 458 of 494

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 5/3/16
Customer Information 457
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . 457
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . . 459
Customer Assistance for Text Telephone (TTY) Users . . . . . 460
Online Owner Center . . . . . . . . . 460
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 461
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 461
Scheduling Service Appointments . . . . . . . . . . . . . . . 463
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 463
Collision Damage Repair . . . . . 464
Service Publications Ordering Information . . . . . . . . . . . . . . . . . . 466
Radio Frequency Statement . . . . . . . . . . . . . . . . . . . 467
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . . . 468 Reporting Safety Defects to
the Canadian
Government . . . . . . . . . . . . . . . . . 468
Reporting Safety Defects to General Motors . . . . . . . . . . . . . 468
Vehicle Data Recording and
Privacy
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . . . 469
Event Data Recorders . . . . . . . . 469
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 470
Infotainment System . . . . . . . . . . 470
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
GMC. Normally, any concerns with
the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.
STEP TWO : If after contacting a
member of dealership management,
it appears your concern cannot be
Page 461 of 494

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 5/3/16
460 Customer Information
Customer Assistance for
Text Telephone (TTY)
Users
To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones
(TTYs), GMC has TTY equipment
available at its Customer Assistance
Center. Any TTY user in the U.S.
can communicate with GMC by
dialing: 1-888-889-2438. TTY users
in Canada can dial 1-800-263-3830.
Online Owner Center
Online Owner Experience
(U.S.) my.gmc.com
The GMC online owner experience
is a one-stop resource that allows
interaction with GMC and keeps
important vehicle-specific
information in one place.
Membership Benefits
E:Download owner manuals and
view vehicle-specific how-to videos.
G: View maintenance schedules,
alerts, and OnStar onboard vehicle
diagnostic information. Schedule
service appointments.
I: View and print dealer-recorded
service records and self-recorded
service records.
D: Select a dealer and view
locations, maps, phone numbers,
and hours.
r: Track your vehicle’s warranty
information.
J: View active recalls by Vehicle
Identification Number (VIN). See
Vehicle Identification Number
(VIN) 0452.
H:View GM Card, SiriusXM
Satellite radio (if equipped), and
OnStar account information (if
equipped).
F: Chat live with online help
representatives.
Visit my.gmc.com to register your
vehicle.
GMC Owner Centre (Canada)
gmcowner.ca
Take a trip to the GMC Owner
Centre:
. Chat live with online help
representatives.
. Use the Vehicle Tools section.
. Access third party enthusiast
sites and social media networks.
. Locate owner resources such as
lease-end, financing, and
warranty information.
. Retrieve your favorite articles,
quizzes, tips, and multimedia
galleries organized into the
Features and Auto Care
Sections.
. Download the owner manual for
your vehicle, quickly and easily.
. Find the GMC-recommended
maintenance services for your
vehicle.
Page 468 of 494

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 5/3/16
Customer Information 467
In-Portfolio: Includes a Portfolio,
Owner Manual, and Warranty
Manual.
RETAIL SELL PRICE: $35.00–
$40.00 (U.S.) plus handling and
shipping fees.
Without Pouch: Owner Manual only.
RETAIL SELL PRICE:
$25.00 (U.S.) plus handling and
shipping fees.
Current and Past Models
Technical Service Bulletins and
Manuals are available for current
and past model GM vehicles.
ORDER TOLL FREE:
1-800-551-4123 Monday –Friday
8:00 AM –6:00 PM Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), see
Helm, Inc. at: www.helminc.com.
Or write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170 Prices are subject to change without
notice and without incurring
obligation. Allow ample time for
delivery.
All listed prices are quoted in U.S.
funds. Make checks payable in U.S.
funds.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
complies with Part 15/Part 18 of the
Federal Communications
Commission (FCC) rules and with
Industry Canada Standards
RSS-GEN/210/216/220/251/310,
ICES‐001.
Operation is subject to the following
two conditions:
1. The device may not cause harmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device. Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.
Page 470 of 494

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 5/3/16
Customer Information 469
Vehicle Data
Recording and
Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven. For example, the
vehicle uses computer modules to
monitor and control engine and
transmission performance, to
monitor the conditions for airbag
deployment and deploy them in a
crash, and, if equipped, to provide
antilock braking to help the driver
control the vehicle. These modules
may store data to help the dealer
technician service the vehicle.
Some modules may also store data
about how the vehicle is operated,
such as rate of fuel consumption or
average speed. These modules may
retain personal preferences, such as
radio presets, seat positions, and
temperature settings.
Event Data Recorders
This vehicle is equipped with an
event data recorder (EDR). The
main purpose of an EDR is to
record, in certain crash or near
crash-like situations, such as an air
bag deployment or hitting a road
obstacle, data that will assist in
understanding how a vehicle’s
systems performed. The EDR is
designed to record data related to
vehicle dynamics and safety
systems for a short period of time,
typically 30 seconds or less. The
EDR in this vehicle is designed to
record such data as:
.How various systems in your
vehicle were operating;
. Whether or not the driver and
passenger safety belts were
buckled/fastened;
. How far (if at all) the driver was
depressing the accelerator and/
or brake pedal; and,
. How fast the vehicle was
traveling. These data can help provide a
better understanding of the
circumstances in which crashes and
injuries occur.
Note
EDR data are recorded by your
vehicle only if a non-trivial crash
situation occurs; no data are
recorded by the EDR under normal
driving conditions and no personal
data (e.g., name, gender, age, and
crash location) are recorded.
However, other parties, such as law
enforcement, could combine the
EDR data with the type of
personally identifying data routinely
acquired during a crash
investigation.
To read data recorded by an EDR,
special equipment is required, and
access to the vehicle or the EDR is
needed. In addition to the vehicle
manufacturer, other parties, such as
law enforcement, that have the
special equipment, can read the
information if they have access to
the vehicle or the EDR.
Page 478 of 494

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 5/3/16
OnStar 477
to the vehicle in a crash, or wireless
phone network congestion or
jamming—may prevent service.
See Radio Frequency
Statement 0467.
Services for People with
Disabilities
Advisors provide services to help
Subscribers with physical disabilities
and medical conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
five days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
. Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to
call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
Page 479 of 494

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 5/3/16
478 OnStar
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See
Add-On Electrical
Equipment 0334. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
OnStar Hands-Free Calling name
tags, saved navigation destinations,
or pre-set radio stations. Neither
OnStar nor GM is responsible for
any affected or erased data or settings. These updates or changes
may also collect personal
information. Such collection is
described in the OnStar privacy
statement or separately disclosed at
the time of installation. These
updates or changes may also cause
a system to automatically
communicate with GM servers to
collect information about vehicle
system status, identify whether
updates or changes are available,
or deliver updates or changes. An
active OnStar agreement constitutes
consent to these software updates
or changes and agreement that
either OnStar or GM may remotely
deliver them to the vehicle.
Privacy
The complete OnStar Privacy
Statement may be found at
www.onstar.com (U.S.),
or www.onstar.ca (Canada). We
recommend that you review it. If you
have any questions, call
1-888-4ONSTAR (1-888-466-7827)
or press
Qto speak with an
Advisor. Users of wireless
communications are cautioned that
Page 482 of 494

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 5/3/16
Index 481
IndexA
Accessories andModifications . . . . . . . . . . . . . . . . . . 341
Accessory Power . . . . . . . . . . . . . . . 262
Active Fuel Management
®. . . . . . 266
Add-On Electrical Equipment . . . 334
Adding a Snow Plow or Similar Equipment . . . . . . . . . . . . . 334
Additional Information OnStar
®. . . . . . . . . . . . . . . . . . . . . . 476
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . 444
Adjustable Throttle and Brake Pedal . . . . . . . . . . . . . . . . . . . 258
Adjustments Lumbar, Front Seats . . . . . . . . . . . . 52
Agreements Trademarks and License . . . . . 225
Air Cleaner/Filter, Engine . . . . . . . 355
Air Filter, Passenger
Compartment . . . . . . . . . . . . . . . . . 235
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 234
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . 80
How Does an Airbag
Restrain? . . . . . . . . . . . . . . . . . . . . . 71
Passenger Sensing System . . . . 75 Airbag System (cont'd)
What Makes an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 71
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . . . 71
When Should an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 69
Where Are the Airbags? . . . . . . . . 68
Airbags
Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . . . 79
Light On-Off . . . . . . . . . . . . . . . . . . 130
On-Off Light . . . . . . . . . . . . . . . . . . 130
On-Off Switch . . . . . . . . . . . . . . . . . . 73
Passenger Status Indicator . . . 132
Readiness Light . . . . . . . . . . . . . . 130
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . 79
System Check . . . . . . . . . . . . . . . . . . 66
Alarm Vehicle Security . . . . . . . . . . . . . . . . 38
All-Season Tires . . . . . . . . . . . . . . . . 384
All-Terrain Tires . . . . . . . . . . . . . . . . . 385
AM-FM Radio . . . . . . . . . . . . . . 184, 186
Antenna Fixed Mast . . . . . . . . . . . . . . . . . . . 190
Multi-band . . . . . . . . . . . . . . . . . . . . 190
Antilock Brake System (ABS) . . . 281
Page 486 of 494

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 5/3/16
Index 485
Entry Lighting . . . . . . . . . . . . . . . . . . . 174
Equipment, Towing . . . . . . . . . . . . . 324
Event Data Recorders . . . . . . . . . . 469
Exit Lighting . . . . . . . . . . . . . . . . . . . . 174
Extender, Safety Belt . . . . . . . . . . . . 65
Exterior Lamp Controls . . . . . . . . . 166
Exterior Lamps Off Reminder . . . 168
F
FanEngine . . . . . . . . . . . . . . . . . . . . . . . . 362
Fast Idle System . . . . . . . . . . . . . . . . 261
Features
Memory . . . . . . . . . . . . . . . . . . . . . . . . . 11
Filter, Engine Air Cleaner . . . . . . . . . . . 355
Fixed Mast Antenna . . . . . . . . . . . . 190
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 169
Flashers, Hazard Warning . . . . . . 170
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 406 Changing . . . . . . . . . . . . . . . . . . . . . 408
FlexFuel E85 . . . . . . . . . . . . . . . . . . . . . . . . . . . 301
Floor Console Storage . . . . . . . . . . 110
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 435
Fluid AutomaticTransmission . . . . . . . . . . . 352, 354
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 365 Fluid (cont'd)
Four-Wheel Drive
Transfer Case . . . . . . . . . . . . . . . 274
Power Steering . . . . . . . . . . . . . . . 363
Washer . . . . . . . . . . . . . . . . . . . . . . . 363
Fog Lamps . . . . . . . . . . . . . . . . . . . . . 171
Folding Mirrors . . . . . . . . . . . . . . . . . . 43
Forward Automatic Braking . . . . . 295
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . 293
Four-Wheel Drive . . . . . . . . . . 274, 367
Four-Wheel-Drive Light . . . . . . . . . 136
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . 467
Front Axle . . . . . . . . . . . . . . . . . . . . . . 368
Front Fog Lamp Light . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Front Seats
Heated and Ventilated . . . . . . . . . . 55
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 300 Additives . . . . . . . . . . . . . . . . . . . . . 301
Economy Driving . . . . . . . . . . . . . . . 26
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 304
Filling the Tank . . . . . . . . . . . . . . . 302
Foreign Countries . . . . . . . . . . . . 301
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 125
Low Fuel Warning Light . . . . . . . 139 Fuel (cont'd)
Management, Active . . . . . . . . . . 266
Requirements, California . . . . . 301
System Messages . . . . . . . . . . . . 147
Full-Size Spare Tire . . . . . . . . . . . . 417
Fuses . . . . . . . . . . . . . . . . . . . . . . . . . . 376 Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 376
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . 379, 381
G
Garage Door Opener . . . . . . . . . . . 162Programming . . . . . . . . . . . . . . . . . 162
Gauges Engine CoolantTemperature . . . . . . . . . . . . . . . . 127
Engine Oil Pressure . . . . . . . . . . 126
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Odometer . . . . . . . . . . . . . . . . . . . . . 125
Speedometer . . . . . . . . . . . . . . . . . 125
Tachometer . . . . . . . . . . . . . . . . . . . 125
Transmission Temperature . . . . 128
Trip Odometer . . . . . . . . . . . . . . . . 125
Voltmeter . . . . . . . . . . . . . . . . . . . . . 128
Warning Lights and Indicators . . . . . . . . . . . . . . . . . . . 120
General Information
Service and Maintenance . . . . . 437