towing GMC SIERRA 2011 Workshop Manual

Black plate (104,1)GMC Sierra Owner Manual - 2011
10-104 Vehicle Care
Dinghy Towing
Two-Wheel-Drive Vehicles
Notice:If the vehicle is
towed with all four wheels
on the ground, the drivetrain
components could be damaged.
The repairs would not be covered
by the vehicle warranty. Do not
tow the vehicle with all four
wheels on the ground. Two-wheel-drive vehicles should
not be towed with all four wheels
on the ground. Two-wheel-drive
transmissions have no provisions
for internal lubrication while being
towed.
Four-Wheel-Drive Vehicles
Use the following procedure to
dinghy tow a four-wheel-drive
vehicle:
1. Position the vehicle being towed
behind the tow vehicle and shift
the transmission to P (Park). 2. Turn the engine off and firmly set
the parking brake.
3. Securely attach the vehicle being towed to the tow vehicle.
{WARNING
Shifting a four-wheel-drive
vehicle's transfer case into
N (Neutral) can cause the vehicle
to roll even if the transmission is
in P (Park). The driver or others
could be injured. Make sure the
parking brake is firmly set before
the transfer case is shifted to
N (Neutral).
4. Shift the transfer case to N (Neutral). See “Shifting into
Neutral” underFour-Wheel Drive
on page 9‑54 for the proper
procedure to select the Neutral
position for the vehicle.

Black plate (105,1)GMC Sierra Owner Manual - 2011
Vehicle Care 10-105
5. Release the parking brake onlyafter the vehicle being towed is
firmly attached to the towing
vehicle.
6. Turn the ignition to LOCK/OFF and remove the key —the
steering wheel will still turn.
After towing, see “Shifting Out of
Neutral” underFour-Wheel Drive on
page 9‑54 for the proper procedure
to take the vehicle out of the Neutral
position.Dolly Towing
Front Towing (Front Wheels Off
the Ground) –Two-Wheel-Drive
Vehicles
Notice: If a two-wheel-drive
vehicle is towed with the rear
wheels on the ground, the transmission could be damaged.
The repairs would not be covered
by the vehicle warranty. Never
tow the vehicle with the rear
wheels on the ground.
Two-wheel-drive vehicles should
not be towed with the rear wheels
on the ground. Two-wheel-drive
transmissions have no provisions
for internal lubrication while being
towed.
To dolly tow a two‐wheel‐drive
vehicle, the vehicle must be towed
with the rear wheels on the dolly.
See
“Rear Towing (Rear Wheels Off
the Ground)” later in this section for
more information.

Black plate (106,1)GMC Sierra Owner Manual - 2011
10-106 Vehicle Care
Front Towing (Front Wheels Off
the Ground)–Four-Wheel-Drive
Vehicles
Use the following procedure to dolly
tow a four-wheel-drive vehicle from
the front:
1. Attach the dolly to the tow
vehicle following the dolly
manufacturer's instructions.
2. Drive the front wheels onto the dolly. 3. Shift the transmission to
P (Park).
4. Firmly set the parking brake.
{WARNING
Shifting a four-wheel-drive
vehicle's transfer case into
N (Neutral) can cause the vehicle
to roll even if the transmission is
in P (Park). The driver or others
could be injured. Make sure the
parking brake is firmly set before
the transfer case is shifted to
N (Neutral).
5. Use an adequate clamping device designed for towing to
ensure that the front wheels are
locked into the straight position. 6. Secure the vehicle to the dolly
following the manufacturer's
instructions.
7. Shift the transfer case to N (Neutral). See “Shifting into
Neutral” underFour-Wheel Drive
on page 9‑54 for the proper
procedure to select the neutral
position for the vehicle.
8. Release the parking brake only after the vehicle being towed is
firmly attached to the towing
vehicle.
9. Turn the ignition to LOCK/OFF.
After towing, see “Shifting Out of
Neutral” underFour-Wheel Drive on
page 9‑54.

Black plate (107,1)GMC Sierra Owner Manual - 2011
Vehicle Care 10-107
Rear Towing (Rear Wheels
Off the Ground)
Two‐Wheel‐Drive Vehicles
Use the following procedure to dolly
tow a two-wheel-drive vehicle from
the rear:
1. Attach the dolly to the towvehicle following the dolly
manufacturer's instructions.
2. Drive the rear wheels onto the dolly. 3. Firmly set the parking brake.
See Parking Brake on
page 9‑69.
4. Put the transmission in P (Park).
5. Secure the vehicle to the dolly following the manufacturer's
instructions.
6. Use an adequate clamping device designed for towing to
ensure that the front wheels are
locked into the straight position.
7. Turn the ignition to LOCK/OFF. Four‐Wheel‐Drive Vehicles
Use the following procedure to dolly
tow a four-wheel-drive vehicle from
the rear:
1. Attach the dolly to the tow
vehicle following the dolly
manufacturer's instructions.
2. Drive the rear wheels onto the dolly.
3. Firmly set the parking brake. See Parking Brake on
page 9‑69.
4. Put the transmission in P (Park).
5. Secure the vehicle to the dolly following the manufacturer's
instructions.

Black plate (108,1)GMC Sierra Owner Manual - 2011
10-108 Vehicle Care
6. Use an adequate clampingdevice designed for towing to
ensure that the front wheels are
locked into the straight position.
{WARNING
Shifting a four-wheel-drive
vehicle's transfer case into
N (Neutral) can cause the vehicle
to roll even if the transmission is
in P (Park). The driver or others
could be injured. Make sure the
parking brake is firmly set before
the transfer case is shifted to
N (Neutral).
7. Shift the transfer case to N (Neutral). See “Shifting into
Neutral” underFour-Wheel Drive
on page 9‑54 for the proper
procedure to select the neutral
position for the vehicle.
8. Turn the ignition to LOCK/OFF.
After towing, see “Shifting Out of
Neutral” underFour-Wheel Drive on
page 9‑54.
Appearance Care
Exterior Care
Silicone grease on weatherstrips
will make them last longer, seal
better, and not stick or squeak.
Apply silicone grease with a clean
cloth. During very cold, damp
weather frequent application may
be required. See Recommended
Fluids and Lubricants on page 11‑8.
Washing the Vehicle
The best way to preserve the
vehicle's finish is to keep it clean
by washing it often.
Notice: Certain cleaners contain
chemicals that can damage the
emblems or nameplates on the
vehicle. Check the cleaning
product label. If it states that it
should not be used on plastic
parts, do not use it on the vehicle
or damage may occur and it
would not be covered by the
warranty. Do not wash the vehicle in direct
sunlight. Use a car washing soap.
Do not use cleaning agents that
are petroleum based or that contain
acid or abrasives, as they can
damage the paint, metal or plastic
on the vehicle. Approved cleaning
products can be obtained from your
dealer. Follow all manufacturers'
directions regarding correct
product usage, necessary safety
precautions and appropriate
disposal of any vehicle care
product.
Rinse the vehicle well, before
washing and after to remove all
cleaning agents completely. If they
are allowed to dry on the surface,
they could stain.
Dry the finish with a soft, clean
chamois or an all-cotton towel to
avoid surface scratches and water
spotting.

Black plate (6,1)GMC Sierra Owner Manual - 2011
11-6 Service and Maintenance
First Engine Oil Change After
Every 40 000 km/25,000 Miles
.Four‐wheel drive only: Transfer
case fluid change (extreme duty
service) for vehicles mainly
driven off‐road in four‐wheel
drive. Vehicles used for farming,
mining, forestry, Department of
Natural Resources (DNR), and
snow plowing occupations meet
this definition. Check vent hose
at transfer case for kinks and
proper installation. Check to be
sure vent hose is unobstructed,
clear, and free of debris. During
any maintenance, if a power
washer is used to clean mud
and dirt from the underbody,
care should be taken to not
directly spray the transfer case
output seals. High pressure
water can overcome the seals
and contaminate the transfer
case fluid. Contaminated fluid
will decrease the life of the
transfer case and should be
replaced.First Engine Oil Change After
Every 80 000 km/50,000 Miles.Engine air cleaner filter
replacement. See
Engine Air
Cleaner/Filter on page 10‑19.
.Automatic transmission fluid
change (severe service) for
vehicles with Gross Vehicle
Weight Rating (GVWR) over
3 901 kg (8,600 lbs) or mainly
driven in heavy city traffic in hot
weather, in hilly or mountainous
terrain, when frequently towing
a trailer, or used for taxi,
police, or delivery service.
See Automatic Transmission
Fluid (4-Speed Transmission) on
page 10‑13 orAutomatic
Transmission Fluid (6-Speed
Transmission) on page 10‑16.
.Four‐wheel drive only: Transfer
case fluid change (severe
service) for vehicles mainly
driven when frequently towing
a trailer, or used for taxi, police,
or delivery service. Check
vent hose at transfer case for
kinks and proper installation.
Check to be sure vent hose is
unobstructed, clear, and free of
debris. During any maintenance,
if a power washer is used to
clean mud and dirt from the
underbody, care should be taken
to not directly spray the transfer
case output seals. High pressure
water can overcome the seals
and contaminate the transfer
case fluid. Contaminated fluid
will decrease the life of the
transfer case and should be
replaced.

Black plate (9,1)GMC Sierra Owner Manual - 2011
Customer Information 13-9
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock‐Out Service:Service to
unlock the vehicle if you are
locked out. A remote unlock
may be available if you have
OnStar
®. For security reasons,
the driver must present
identification before this
service is given.
.Emergency Tow From a Public
Road or Highway: Tow to the
nearest GMC dealer for warranty
service, or if the vehicle was in
a crash and cannot be driven.
Assistance is also given when
the vehicle is stuck in the sand,
mud, or snow.
.Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
.Battery Jump Start:
Service to
jump start a dead battery.
.Trip Routing Service: Detailed
maps of North America when
requested either with the
most direct route or the most
scenic route. Additional travel
information is also available.
Allow three weeks for delivery.
.Trip Interruption Benefits
and Assistance: If your
trip is interrupted due
to a warranty failure,
incidental expenses may
be reimbursed during the
5 years/(160 000 km)
100,000 miles Powertrain
warranty period. Items
considered are hotel, meals,
and rental car.
Services Not Included in
Roadside Assistance
.Impound towing caused by
violation of any laws.
.Legal fines.
.Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
.Towing or services for vehicles
driven on a non-public road or
highway.
Services Specific to
Canadian‐Purchased Vehicles
.Fuel Delivery: Reimbursement
is approximately $5 Canadian.
Diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
.Lock-Out Service: Vehicle
registration is required.
.Trip Routing Service: Limit of
six requests per year.

Black plate (14,1)GMC Sierra Owner Manual - 2011
13-14 Customer Information
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacement
parts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.
If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program
(U.S. and Canada) on page 13‑8
orRoadside Assistance Program
(Mexico) on page 13‑10. Gather the following information:
.Driver name, address, and
telephone number.
.Driver license number.
.Owner name, address, and
telephone number.
.Vehicle license plate number.
.Vehicle make, model, and
model year.
.Vehicle Identification
Number (VIN).
.Insurance company and policy
number.
.General description of the
damage to the other vehicle.
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See After an Airbag
Inflates? on page 3‑35.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed
there. Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered
by the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist
on Genuine GM parts. Remember,
if the vehicle is leased, you may
be obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.

Black plate (4,1)GMC Sierra Owner Manual - 2011
i-4 INDEX
D
Damage Repair, Collision . . . . . 13-12
Danger, Warnings, andCautions . . . . . . . . . . . . . . . . . . . . . . . . iv
Data Recorders, Event . . . . . . . 13-17
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 6-4
Defensive Driving . . . . . . . . . . . . . . . 9-2
Delayed Locking . . . . . . . . . . . . . . . . 2-8
Devices, Auxiliary . . . . . . . . . . . . . 7-34
Dome Lamps . . . . . . . . . . . . . . . . . . . 6-8
Door Ajar Messages . . . . . . . . . . . . . . . 5-43
Delayed Locking . . . . . . . . . . . . . . . 2-8
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Power Locks . . . . . . . . . . . . . . . . . . . 2-8
Rear Doors . . . . . . . . . . . . . . . . . . . 2-10
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . 5-33 Driving
Characteristics and
Towing Tips . . . . . . . . . . . . . . . . . 9-91
Defensive . . . . . . . . . . . . . . . . . . . . . . 9-2
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . . 9-2
Highway Hypnosis . . . . . . . . . . . . 9-20
Hill and Mountain Roads . . . . . . 9-20
If the Vehicle is Stuck . . . . . . . . . 9-23
Loss of Control . . . . . . . . . . . . . . . . 9-6
Off-Road . . . . . . . . . . . . . . . . . . . . . . 9-7
Off-Road Recovery . . . . . . . . . . . . 9-5
Vehicle Load Limits . . . . . . . . . . . 9-25
Wet Roads . . . . . . . . . . . . . . . . . . . 9-19
Winter . . . . . . . . . . . . . . . . . . . . . . . . 9-21
Driving for Better Fuel Economy . . . . . . . . . . . . . . . . . . . . . 1-35
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 8-5
Dual Tire Rotation . . . . . . . . . . . . . . . . . . . . 10-75
DVD
Rear Seat EntertainmentSystem . . . . . . . . . . . . . . . . . . . . . . 7-39
DVD/CD Player . . . . . . . . . . . . . . . . 7-22
E
E85 Fuel . . . . . . . . . . . . . . . . . . . . . . . 9-87
Electrical Equipment, Add-On . . . . . . . . . . . . . . . . . . . . . 9-125
Electrical System Engine CompartmentFuse Block . . . . . . . . . . . . . . . . 10-50
Fuses and Circuit Breakers . . . . . . . . . . . . . . . . . . 10-50
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-54
Overload . . . . . . . . . . . . . . . . . . . 10-49
Engine Air Cleaner/Filter . . . . . . . . . . . 10-19
Check and Service EngineSoon Light . . . . . . . . . . . . . . . . . . 5-25
Compartment Overview . . . . . . . 10-6
Coolant . . . . . . . . . . . . . . . . . . . . . 10-22
Coolant Heater . . . . . . . . . . . . . . . 9-40
Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 5-17
Cooling System . . . . . . . . . . . . . 10-20

Black plate (5,1)GMC Sierra Owner Manual - 2011
INDEX i-5
Engine (cont.)Cooling System Messages . . . 5-44
Drive Belt Routing . . . . . . . . . . . . 12-6
Exhaust . . . . . . . . . . . . . . . . . . . . . . 9-44
Fan . . . . . . . . . . . . . . . . . . . . . . . . . 10-28
Oil Pressure Gauge . . . . . . . . . . 5-16
Overheated Protection
Operating Mode . . . . . . . . . . . 10-28
Overheating . . . . . . . . . . . . . . . . 10-25
Power Messages . . . . . . . . . . . . . 5-45
Pressure Light . . . . . . . . . . . . . . . . 5-31
Running While Parked . . . . . . . . 9-45
Starting . . . . . . . . . . . . . . . . . . . . . . . 9-37
Engine Oil
Life System . . . . . . . . . . . . . . . . . .10-11
Messages . . . . . . . . . . . . . . . . . . . . 5-45
Entry Lighting . . . . . . . . . . . . . . . . . . . 6-9
Equipment, Towing . . . . . . . . . . . 9-112
Event Data Recorders . . . . . . . . 13-17
Exit Lighting . . . . . . . . . . . . . . . . . . . . 6-9
Extender, Safety Belt . . . . . . . . . . 3-27
Exterior Lamp Controls . . . . . . . . . 6-1
Exterior Lamps Off Reminder . . . 6-3F
Fan Engine . . . . . . . . . . . . . . . . . . . . . . 10-28
Fast Idle System . . . . . . . . . . . . . . . 9-39
Features Memory . . . . . . . . . . . . . . . . . . . . . . . 1-13
Filter
Engine Air Cleaner . . . . . . . . . 10-19
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 6-3
Flashers, Hazard Warning . . . . . . 6-5
Flat Tire . . . . . . . . . . . . . . . . . . . . . . 10-84 Changing . . . . . . . . . . . . . . . . . . . 10-86
Floor Mats . . . . . . . . . . . . . . . . . . . 10-116
Fluid AutomaticTransmission . . . . . . . 10-13, 10-16
Brakes . . . . . . . . . . . . . . . . . . . . . . 10-32
Four-Wheel Drive Transfer Case . . . . . . . . . . . . . . . 9-54
Power Steering . . . . . . . . . . . . . 10-29
Washer . . . . . . . . . . . . . . . . . . . . . 10-29 Fog Lamps
Bulb Replacement . . . . . . . . . . . . . 6-6
Folding Mirrors . . . . . . . . . . . . . . . . 2-16
Four-Wheel Drive . . . . . . . 10-34, 9-54
Four-Wheel-Drive Light . . . . . . . . 5-29
Front Axle . . . . . . . . . . . . . . . . . . . . 10-36
Front Fog Lamps Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-32
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . 3-3
Heated . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-84 Additives . . . . . . . . . . . . . . . . . . . . . 9-86
E85 (85% Ethanol) . . . . . . . . . . . 9-87
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 9-90
Filling the Tank . . . . . . . . . . . . . . . 9-88
Fuels in Foreign Countries . . . . 9-86
Gasoline Specifications . . . . . . . 9-85
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 5-15
Low Fuel Warning Light . . . . . . . 5-31