infotainment GMC SIERRA 2019 Owner's Guide

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-1500-11698638) - 2019 - CRC - 5/14/19
OnStar 453
Press=to:
. Open the OnStar app on the
infotainment display. See the
infotainment manual for
information on how to use the
OnStar app.
Or
. Make a call, end a call,
or answer an incoming call.
. Give OnStar Hands-Free Calling
voice commands.
. Give OnStar Turn-by-Turn
Navigation voice commands.
. Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped.
Press
Qto connect to an
Advisor to:
. Verify account information or
update contact information.
. Get driving directions. .
Receive a Diagnostic check of
the vehicle's key operating
systems.
. Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority connection
to an OnStar Advisor available
24/7 to:
. Get help for an emergency.
. Be a Good Samaritan or
respond to an AMBER Alert.
. Get assistance in severe
weather or other crisis situations
and find evacuation routes.
OnStar Services
Emergency
Emergency Services require an
active safety and security plan. With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately connected in to
the vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and
relay important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider
to help with a flat tire, a battery
jump, or an empty gas tank.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-1500-11698638) - 2019 - CRC - 5/14/19
OnStar 455
.PressQto speak with an
Advisor.
OnStar or connected services
cannot work unless the vehicle is in
a place where OnStar has an
agreement with a wireless service
provider for service in that area. The
wireless service provider must also
have coverage, network capacity,
reception, and technology
compatible with OnStar or
connected services. Service
involving location information about
the vehicle cannot work unless GPS
signals are available, unobstructed,
and compatible with the OnStar
hardware. OnStar or connected
services may not work if the OnStar
equipment is not properly installed
or it has not been properly
maintained. If equipment or software
is added, connected, or modified,
OnStar or connected services may
not work. Other problems beyond
the control of OnStar —such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage to the vehicle in a crash, or wireless
phone network congestion or
jamming
—may prevent service.
See Radio Frequency Statement
0 448.
Services for People with
Disabilities
Advisors provide services to help
with physical disabilities and
medical conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
If equipped, TTY mode can be
turned on or off by touching
Settings, then Apps, and then
Phone. When TTY mode is on,
phone calls can be made or
received with OnStar using the
infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-1500-11698638) - 2019 - CRC - 5/13/19
460 Connected Services
Connected
Services
Connected Services
Navigation . . . . . . . . . . . . . . . . . . . . 460
Connections . . . . . . . . . . . . . . . . . . 461
Diagnostics . . . . . . . . . . . . . . . . . . . 463
Connected Services
Navigation
Navigation requires a specific
OnStar or connected service plan.
Press
Qto receive Turn-by-Turn
directions or have them sent to the
vehicle’s navigation screen,
if equipped.
Turn-by-Turn Navigation
1. PressQto connect to an
Advisor.
2. Request directions to be downloaded to the vehicle.
3. Follow the voice-guided commands.
Using Voice Commands
During a Planned Route
Functionality of the Voice Command
button, if equipped, may vary by
vehicle and region. For some
vehicles, press
=to open the OnStar app on the infotainment
display. For other vehicles press
=
as follows.
Cancel Route
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Cancel route.” System
responds: “Do you want to
cancel directions?”
3. Say “Yes.”System responds:
“OK, request completed, thank
you, goodbye.”
Route Preview
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Route preview.” System
responds with the next three
maneuvers.
Repeat
1. Press
=. System responds:
“OnStar ready,” then a tone.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-1500-11698638) - 2019 - CRC - 5/13/19
Connected Services 461
2. Say“Repeat.” System
responds with the last direction
given, then responds with
“OnStar ready,” then a tone.
Get My Destination
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Get my destination.”
System responds with the
address and distance to the
destination, then responds with
“OnStar ready,” then a tone.
Send Destination to Vehicle
Directions can be sent to the
vehicle’s navigation screen,
if equipped.
Press
Q, then ask the Advisor to
download directions to the vehicle’s
navigation system, if equipped. After
the call ends, the navigation screen
will provide prompts to begin driving
directions. Routes that are sent to
the navigation screen can only be
canceled through the navigation
system. See www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Connections
The following services help with
staying connected.
For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Ensuring Security
.
Change the default passwords
for the Wi-Fi hotspot and
myGMC mobile application.
Make these passwords different
from each other and use a
combination of letters, numbers,
and symbols to increase the
security.
. Change the default name of the
SSID (Service Set Identifier).
This is your network’s name that
is visible to other wireless
devices. Choose a unique name
and avoid family names or
vehicle descriptions. Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in
Wi-Fi hotspot that provides access
to the Internet and web content at
4G LTE speed. Up to seven mobile
devices can be connected. A data
plan is required. Use the in-vehicle
controls only when it is safe to
do so.
1. To retrieve Wi-Fi hotspot information, press
=to open
the OnStar app on the
infotainment display, then
select Wi-Fi Hotspot. On some
vehicles, touch Wi-Fi or Wi-Fi
Settings on the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID),
password, and on some
vehicles, the connection type
(no Internet connection, 3G,
4G, 4G LTE), and signal quality
(poor, good, excellent).

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-1500-11698638) - 2019 - CRC - 5/13/19
462 Connected Services
3. To change the SSID orpassword, press
Qor call
1-888-4ONSTAR to connect
with an Advisor. On some
vehicles, the SSID and
password can be changed in
the Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, using the myGMC
mobile app, or by contacting an
OnStar Advisor. On some vehicles,
Wi-Fi can also be managed from the
Wi-Fi Hotspot menu.
MyGMC Mobile App (If Available)
Download the myGMC mobile app
to compatible Apple and Android
smartphones. GMC users can
access the following services from a
smartphone:
. Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks. .
Activate the horn and lamps.
. Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map
(U.S. market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with GMC on social
media.
Features are subject to change. For
myGMC mobile app information and
compatibility, see my.gmc.com.
An active OnStar or connected
service plan may be required.
A compatible device, factory-installed remote start, and
power locks are required. Data rates
apply. See www.onstar.com for
details and system limitations.
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
OnStar Hands-Free Calling
Make and receive calls with the
built-in wireless calling service,
which requires available minutes.
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=
to open the OnStar app on the
infotainment display, then select
Hands-Free calling. For other
vehicles press
=as follows.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-1500-11698638) - 2019 - CRC - 5/13/19
466 Index
ChargingWireless . . . . . . . . . . . . . . . . . . . . . . 137
Charging System Light . . . . . . . . . 151
Check Engine Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . 151
Ignition Transmission Lock . . . 348
Child Restraints Infants and Young Children . . . 101
Lower Anchors and Tethersfor Children . . . . . . . . . . . . . . . . . 107
Older Children . . . . . . . . . . . . . . . . 100
Securing . . . . . . . . . . . . . . . . . 118, 122
Systems . . . . . . . . . . . . . . . . . . . . . . 104
Circuit Breakers . . . . . . . . . . . . . . . . 355
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 408
Interior Care . . . . . . . . . . . . . . . . . . 413
Climate Control Systems . . . . . . . 191 Air Conditioning . . . . . . . . . . . . . . 191
Dual Automatic . . . . . . . . . . . . . . . 193
Heating . . . . . . . . . . . . . . . . . . . . . . . 191
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Cluster, Instrument . . . . . . . . . . . . . 140
Collision Damage Repair . . . . . . . 445
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . 126
Compass . . . . . . . . . . . . . . . . . . . . . . . 134 Connected Services
Connections . . . . . . . . . . . . . . . . . . 461
Diagnostics . . . . . . . . . . . . . . . . . . . 463
Navigation . . . . . . . . . . . . . . . . . . . . 460
Connections Connected Services . . . . . . . . . . 461
Control
Hill Descent . . . . . . . . . . . . . . . . . . 249
Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 247
Control Light
Hill Descent . . . . . . . . . . . . . . . . . . 156
Control of a Vehicle . . . . . . . . . . . . . 201
Convex Mirrors . . . . . . . . . . . . . . . . . . 57
Coolant Engine Temperature Gauge . . 147
Engine Temperature
Warning Light . . . . . . . . . . . . . . . 158
Cooling . . . . . . . . . . . . . . . . . . . . 191, 193
Cooling System . . . . . . . . . . . . . . . . . 332
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 444
Cruise Control . . . . . . . . . . . . . . . . . . 255 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Cupholders . . . . . . . . . . . . . . . . . . . . . 126
Customer Assistance . . . . . . . . . . . 441
Offices . . . . . . . . . . . . . . . . . . . . . . . . 440 Customer Assistance (cont'd)
Text Telephone (TTY)
Users . . . . . . . . . . . . . . . . . . . . . . . 441
Customer Information
Publications OrderingInformation . . . . . . . . . . . . . . . . . . 447
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 438
D
Damage Repair, Collision . . . . . . . 445
Danger, Warning, and Caution . . . . 3
Data CollectionInfotainment System . . . . . . . . . . 451
OnStar . . . . . . . . . . . . . . . . . . . . . . . 451
Data Recorders, Event . . . . . . . . . 450
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 182
Defensive Driving . . . . . . . . . . . . . . . 201
Delayed Locking . . . . . . . . . . . . . . . . . 46
Diagnostics
Connected Services . . . . . . . . . . 463
Differential, Limited-Slip . . . . . . . . 255
Distracted Driving . . . . . . . . . . . . . . . 200
Dome Lamps . . . . . . . . . . . . . . . . . . . 186
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . 161
Delayed Locking . . . . . . . . . . . . . . . . 46

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-1500-11698638) - 2019 - CRC - 5/13/19
Index 469
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 351
Hazard Warning Flashers . . . . . . . 183
Head Restraints . . . . . . . . . . . . . . . . . 69
Head-up Display . . . . . . . . . . . . . . . . 166
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . 351
Automatic . . . . . . . . . . . . . . . . . . . . . 182
Bulb Replacement . . . . . . . . . . . . 351
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . 182
Flash-to-Pass . . . . . . . . . . . . . . . . . 182
Headlamps, Front Turn Signal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . . . 352
High-Beam On Light . . . . . . . . . . 160
High/Low Beam Changer . . . . . 181
Lamps On Reminder . . . . . . . . . 161
Heated
Rear Seats . . . . . . . . . . . . . . . . . . . . . 79
Steering Wheel . . . . . . . . . . . . . . . 133
Heated and Ventilated Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Heated Mirrors . . . . . . . . . . . . . . . . . . . 59
Heater
Engine . . . . . . . . . . . . . . . . . . . . . . . . 227
Heating . . . . . . . . . . . . . . . . . . . . 191, 193
High-Beam On Light . . . . . . . . . . . . 160 High-Speed Operation . . . . . . . . . . 373
Hill and Mountain Roads . . . . . . . . 209
Hill Descent Control (HDC) . . . . . 249
Hill Descent Control Light . . . . . . . 156
Hill Start Assist (HSA) . . . . . . . . . . 247
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 319
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
How to Wear Seat Belts
Properly . . . . . . . . . . . . . . . . . . . . . . . . 81
HVAC . . . . . . . . . . . . . . . . . . . . . . 191, 193
I
Ignition Positions . . . . . . . . . . 220, 222
Ignition Transmission Lock Check . . . . . . . . . . . . . . . . . . . . . . . . . 348
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 56
Indicator Pedestrian Ahead . . . . . . . . . . . . 156
Vehicle Ahead . . . . . . . . . . . . . . . . 156
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . 101
Information Publication Ordering . . . . . . . . . . 447
Infotainment . . . . . . . . . . . . . . . . . . . . 190
Infotainment System . . . . . . . . . . . . 451
Instrument Cluster . . . . . . . . . . . . . . 140
Interior Rearview Mirrors . . . . . . . . . 61
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . . . 400
K
Keyless EntryRemote (RKE) System . . . . . 34, 42
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
L
Labeling, Tire Sidewall . . . . . . . . . . 365
Lamps Daytime Running (DRL) . . . . . . 182
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 186
Exterior Cargo . . . . . . . . . . . . . . . . 185
Exterior Controls . . . . . . . . . . . . . . 179
Exterior Lamps OffReminder . . . . . . . . . . . . . . . . . . . 181
Exterior Lighting Battery Saver . . . . . . . . . . . . . . . . . . . . . . . 188
License Plate . . . . . . . . . . . . . . . . . 354
Malfunction Indicator
(Check Engine) . . . . . . . . . . . . . 151
On Reminder . . . . . . . . . . . . . . . . . 161
Reading . . . . . . . . . . . . . . . . . . . . . . 187
Lane Change Alert (LCA) . . . . . . . 272
Lane Departure Warning (LDW) . . . . . . . . . . . . . . . . 274
Lane Keep Assist (LKA) . . . . . . . . 274

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-1500-11698638) - 2019 - CRC - 5/13/19
474 Index
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3
SystemBrake Pad Life . . . . . . . . . . . . . . . . 340
Engine Air Filter Life . . . . . . . . . . 330
Forward CollisionAlert (FCA) . . . . . . . . . . . . . . . . . . 265
Infotainment . . . . . . . . . . . . . 190, 451
Noise Control . . . . . . . . . . . . . . . . . 347
Systems Driver Assistance . . . . . . . . . . . . . 258
T
Tachometer . . . . . . . . . . . . . . . . . . . . . 145
Tailgate . . . . . . . . . . . . . . . . . . . . . . . . . . 48
TaillampsBulb Replacement . . . . . . . . . . . . 352
Task Lighting . . . . . . . . . . . . . . . . . . . 185
Text Telephone (TTY) Users . . . . 441
Theft-Deterrent Systems . . . . . . . . . 56
Immobilizer . . . . . . . . . . . . . . . . . . . . . 56
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 363
All-Season . . . . . . . . . . . . . . . . . . . . 364
All-Terrain . . . . . . . . . . . . . . . . . . . . 365
Buying New Tires . . . . . . . . . . . . . 383
Chains . . . . . . . . . . . . . . . . . . . . . . . . 387
Changing . . . . . . . . . . . . . . . . . . . . . 390
Designations . . . . . . . . . . . . . . . . . 368 Tires (cont'd)
Different Size . . . . . . . . . . . . . . . . . 384
Full-Size Spare . . . . . . . . . . . . . . . 399
If a Tire Goes Flat . . . . . . . . . . . . 388
Inspection . . . . . . . . . . . . . . . . . . . . 380
Low Profile . . . . . . . . . . . . . . . . . . . 365
Pressure . . . . . . . . . . . . . . . . . 372, 373
Pressure Light . . . . . . . . . . . . . . . . 159
Pressure Monitor Operation . . 375
Pressure Monitor System . . . . . 374
Rotation . . . . . . . . . . . . . . . . . . . . . . 381
Sidewall Labeling . . . . . . . . . . . . . 365
Terminology and Definitions . . 369
Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . . . 385
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . . . 386
Wheel Replacement . . . . . . . . . . 386
When It Is Time for New
Tires . . . . . . . . . . . . . . . . . . . . . . . . 382
Winter . . . . . . . . . . . . . . . . . . . . . . . . 364
Top Tier Fuel . . . . . . . . . . . . . . . . . . . 276
Tow/Haul Mode . . . . . . . . . . . . . . . . . 238
Tow/Haul Mode Light . . . . . . . . . . . 155
Towing Driving Characteristics . . . . . . . . 281
Equipment . . . . . . . . . . . . . . . . . . . . 290
General Information . . . . . . . . . . 281 Towing (cont'd)
Recreational Vehicle . . . . . . . . . . 404
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 286
Trailer Sway Control (TSC) . . . 299
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 403
Traction Limited-Slip Differential . . . . . . . 255
Off Light . . . . . . . . . . . . . . . . . . . . . . 157
Traction Control/Electronic
Stability Control . . . . . . . . . . . . . . . 247
Trailer Sway Control (TSC) . . . . . . . . . . 299
Towing . . . . . . . . . . . . . . . . . . . . . . . . 286
Trailer Towing
App . . . . . . . . . . . . . . . . . . . . . . . . . . . 301
Trailering App . . . . . . . . . . . . . . . . . . 301
Transfer Case . . . . . . . . . . . . . . . . . . 239
Transmission Automatic . . . . . . . . . . . . . . . . . . . . . 233
Fluid, Automatic . . . . . . . . . . . . . . 330
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . . . 444
Trip Odometer . . . . . . . . . . . . . . . . . . 145
Truck-Camper Loading
Information . . . . . . . . . . . . . . . . . . . . 218
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . . . 184