air condition GMC SIERRA 2019 Repair Manual

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-1500-11698638) - 2019 - CRC - 5/13/19
Customer Information 443
.Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest GMC dealer for warranty
service, or if the vehicle was in a
crash and cannot be driven.
Assistance is not given when the
vehicle is stuck in the sand,
mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery. .
Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 500 miles.
Services Not Included in
Roadside Assistance
. Impound towing caused by
violation of any laws
. Legal fines
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel Delivery: Reimbursement
is up to 7 L. Diesel fuel delivery
may be restricted. Propane and
other fuels are not provided
through this service.
. Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Assistance: Must be over
150 km from where your trip was
started to qualify.
Pre-authorization, original
detailed receipts, and a copy of
the repair orders are required.
Once authorization has been
received, the Roadside
Assistance advisor will help to
make arrangements and explain
how to receive payment.
. Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-1500-11698638) - 2019 - CRC - 5/13/19
Customer Information 445
and be supported by original
receipts. See your dealer for
information.
Courtesy Rental Vehicle
For an overnight warranty repair, the
dealer may provide an available
courtesy rental vehicle or provide for
reimbursement of a rental vehicle.
Reimbursement is limited and must
be supported by original receipts as
well as a signed and completed
rental agreement and meet state/
provincial, local, and rental vehicle
provider requirements.
Requirements vary and may include
minimum age requirements,
insurance coverage, credit card, etc.
Additional fees such as fuel usage
charges, taxes, levies, usage fees,
excessive mileage, or rental usage
beyond the completion of the repair
are also your responsibility.
It may not be possible to provide a
like vehicle as a courtesy rental.Additional Program
Information
All program options, such as shuttle
service, may not be available at
every dealer. Contact your dealer
for specific availability.
General Motors reserves the right to
unilaterally modify, change,
or discontinue Courtesy
Transportation at any time and to
resolve all questions of claim
eligibility pursuant to the terms and
conditions described herein at its
sole discretion.
Collision Damage Repair
If the vehicle is involved in a
collision and it is damaged, have the
damage repaired by a qualified
technician using the proper
equipment and quality replacement
parts. Poorly performed collision
repairs diminish the vehicle resale
value, and safety performance can
be compromised in subsequent
collisions.
Collision Parts
Genuine GM Collision parts are new
parts made with the same materials
and construction methods as the
parts with which the vehicle was
originally built. Genuine GM
Collision parts are the best choice to
ensure that the vehicle's designed
appearance, durability, and safety
are preserved. The use of Genuine
GM parts can help maintain the GM
New Vehicle Limited Warranty.
Recycled original equipment parts
may also be used for repair. These
parts are typically removed from
vehicles that were total losses in
prior crashes. In most cases, the
parts being recycled are from
undamaged sections of the vehicle.
A recycled original equipment GM
part may be an acceptable choice to
maintain the vehicle's originally
designed appearance and safety
performance; however, the history of
these parts is not known. Such parts
are not covered by the GM New
Vehicle Limited Warranty, and any
related failures are not covered by
that warranty.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-1500-11698638) - 2019 - CRC - 5/13/19
450 Customer Information
Vehicle Data
Recording and
Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven. For example, the
vehicle uses computer modules to
monitor and control engine and
transmission performance, to
monitor the conditions for airbag
deployment and deploy them in a
crash, and, if equipped, to provide
antilock braking to help the driver
control the vehicle. These modules
may store data to help the dealer
technician service the vehicle.
Some modules may also store data
about how the vehicle is operated,
such as rate of fuel consumption or
average speed. These modules may
retain personal preferences, such as
radio presets, seat positions, and
temperature settings.
Event Data Recorders
This vehicle is equipped with an
event data recorder (EDR). The
main purpose of an EDR is to
record, in certain crash or near
crash-like situations, such as an air
bag deployment or hitting a road
obstacle, data that will assist in
understanding how a vehicle’s
systems performed. The EDR is
designed to record data related to
vehicle dynamics and safety
systems for a short period of time,
typically 30 seconds or less. The
EDR in this vehicle is designed to
record such data as:
.How various systems in your
vehicle were operating;
. Whether or not the driver and
passenger safety belts were
buckled/fastened;
. How far (if at all) the driver was
depressing the accelerator and/
or brake pedal; and,
. How fast the vehicle was
traveling. These data can help provide a
better understanding of the
circumstances in which crashes and
injuries occur.
Note
EDR data are recorded by your
vehicle only if a non-trivial crash
situation occurs; no data are
recorded by the EDR under normal
driving conditions and no personal
data (e.g., name, gender, age, and
crash location) are recorded.
However, other parties, such as law
enforcement, could combine the
EDR data with the type of
personally identifying data routinely
acquired during a crash
investigation.
To read data recorded by an EDR,
special equipment is required, and
access to the vehicle or the EDR is
needed. In addition to the vehicle
manufacturer, other parties, such as
law enforcement, that have the
special equipment, can read the
information if they have access to
the vehicle or the EDR.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-1500-11698638) - 2019 - CRC - 5/14/19
OnStar 455
.PressQto speak with an
Advisor.
OnStar or connected services
cannot work unless the vehicle is in
a place where OnStar has an
agreement with a wireless service
provider for service in that area. The
wireless service provider must also
have coverage, network capacity,
reception, and technology
compatible with OnStar or
connected services. Service
involving location information about
the vehicle cannot work unless GPS
signals are available, unobstructed,
and compatible with the OnStar
hardware. OnStar or connected
services may not work if the OnStar
equipment is not properly installed
or it has not been properly
maintained. If equipment or software
is added, connected, or modified,
OnStar or connected services may
not work. Other problems beyond
the control of OnStar —such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage to the vehicle in a crash, or wireless
phone network congestion or
jamming
—may prevent service.
See Radio Frequency Statement
0 448.
Services for People with
Disabilities
Advisors provide services to help
with physical disabilities and
medical conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
If equipped, TTY mode can be
turned on or off by touching
Settings, then Apps, and then
Phone. When TTY mode is on,
phone calls can be made or
received with OnStar using the
infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-1500-11698638) - 2019 - CRC - 5/13/19
464 Index
IndexA
Accessories andModifications . . . . . . . . . . . . . . . . . . 318
Accessory Power . . . . . . . . . . . . . . . 228
Active Fuel Management . . . . . . . 231
Add-On Electrical Equipment . . . 311
Adding a Snow Plow or Similar Equipment . . . . . . . . . . . . . 312
Additional Information OnStar . . . . . . . . . . . . . . . . . . . . . . . 454
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . 427
Adjustments Lumbar, Front Seats . . . . . . . . . . . . 72
Air Cleaner/Filter, Engine . . . . . . . 331
Air Conditioning . . . . . . . . . . . 191, 193
Air Filter Life System . . . . . . . . . . . . . . . . . . . 330
Air Filter, Passenger
Compartment . . . . . . . . . . . . . . . . . 197
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 197
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . 99
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . . . 91
Passenger Sensing System . . . . 93
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 91 Airbag System (cont'd)
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . . . 92
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 90
Where Are the Airbags? . . . . . . . . 89
Airbags Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . . . 98
Passenger Status Indicator . . . 150
Readiness Light . . . . . . . . . . . . . . 149
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . 97
System Check . . . . . . . . . . . . . . . . . . 87
Alarm Vehicle Security . . . . . . . . . . . . . . . . 55
Alert Lane Change . . . . . . . . . . . . . . . . . 272
Side Blind Zone (SBZA) . . . . . . 271
All-Season Tires . . . . . . . . . . . . . . . . 364
All-Terrain Tires . . . . . . . . . . . . . . . . . 365
Antilock Brake System (ABS) . . . 244 Warning Light . . . . . . . . . . . . . . . . . 155
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . 408
Interior . . . . . . . . . . . . . . . . . . . . . . . . 413
Assistance Program, Roadside . . . . . . . . . . . . . . . . . . . . . . 442

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-1500-11698638) - 2019 - CRC - 5/13/19
466 Index
ChargingWireless . . . . . . . . . . . . . . . . . . . . . . 137
Charging System Light . . . . . . . . . 151
Check Engine Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . 151
Ignition Transmission Lock . . . 348
Child Restraints Infants and Young Children . . . 101
Lower Anchors and Tethersfor Children . . . . . . . . . . . . . . . . . 107
Older Children . . . . . . . . . . . . . . . . 100
Securing . . . . . . . . . . . . . . . . . 118, 122
Systems . . . . . . . . . . . . . . . . . . . . . . 104
Circuit Breakers . . . . . . . . . . . . . . . . 355
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 408
Interior Care . . . . . . . . . . . . . . . . . . 413
Climate Control Systems . . . . . . . 191 Air Conditioning . . . . . . . . . . . . . . 191
Dual Automatic . . . . . . . . . . . . . . . 193
Heating . . . . . . . . . . . . . . . . . . . . . . . 191
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Cluster, Instrument . . . . . . . . . . . . . 140
Collision Damage Repair . . . . . . . 445
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . 126
Compass . . . . . . . . . . . . . . . . . . . . . . . 134 Connected Services
Connections . . . . . . . . . . . . . . . . . . 461
Diagnostics . . . . . . . . . . . . . . . . . . . 463
Navigation . . . . . . . . . . . . . . . . . . . . 460
Connections Connected Services . . . . . . . . . . 461
Control
Hill Descent . . . . . . . . . . . . . . . . . . 249
Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 247
Control Light
Hill Descent . . . . . . . . . . . . . . . . . . 156
Control of a Vehicle . . . . . . . . . . . . . 201
Convex Mirrors . . . . . . . . . . . . . . . . . . 57
Coolant Engine Temperature Gauge . . 147
Engine Temperature
Warning Light . . . . . . . . . . . . . . . 158
Cooling . . . . . . . . . . . . . . . . . . . . 191, 193
Cooling System . . . . . . . . . . . . . . . . . 332
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 444
Cruise Control . . . . . . . . . . . . . . . . . . 255 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Cupholders . . . . . . . . . . . . . . . . . . . . . 126
Customer Assistance . . . . . . . . . . . 441
Offices . . . . . . . . . . . . . . . . . . . . . . . . 440 Customer Assistance (cont'd)
Text Telephone (TTY)
Users . . . . . . . . . . . . . . . . . . . . . . . 441
Customer Information
Publications OrderingInformation . . . . . . . . . . . . . . . . . . 447
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 438
D
Damage Repair, Collision . . . . . . . 445
Danger, Warning, and Caution . . . . 3
Data CollectionInfotainment System . . . . . . . . . . 451
OnStar . . . . . . . . . . . . . . . . . . . . . . . 451
Data Recorders, Event . . . . . . . . . 450
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 182
Defensive Driving . . . . . . . . . . . . . . . 201
Delayed Locking . . . . . . . . . . . . . . . . . 46
Diagnostics
Connected Services . . . . . . . . . . 463
Differential, Limited-Slip . . . . . . . . 255
Distracted Driving . . . . . . . . . . . . . . . 200
Dome Lamps . . . . . . . . . . . . . . . . . . . 186
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . 161
Delayed Locking . . . . . . . . . . . . . . . . 46