tow GMC SIERRA 2021 Service Manual

GMC Sierra/Sierra Denali 1500 Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-14632426) - 2021 - CRC - 11/5/20
Driving and Operating 237
pedal down. Then, see if you can move the
shift lever away from P (Park) without first
pulling it toward you. If you can, it means
that the shift lever was not fully locked into
P (Park).
Torque Lock
If you are parking on a hill and you do not
shift the transmission into P (Park) properly,
the weight of the vehicle may put too much
force on the parking pawl in the
transmission. You may find it difficult to pull
the shift lever out of P (Park). This is called
torque lock. To prevent torque lock, set the
parking brake and then shift into P (Park)
properly before you leave the driver seat.
When you are ready to drive, move the
shift lever out of P (Park) before you release
the parking brake.
If torque lock does occur, you may need to
have another vehicle push yours a little
uphill to take some of the pressure from the
parking pawl in the transmission. You will
then be able to pull the shift lever out of
P (Park).
Shifting out of Park
This vehicle is equipped with an electronic
shift lock release system. The system is
designed to prevent movement of the shift
lever out of P (Park), unless the brake pedal
is applied and the ignition is on or in
Service Mode.
The shift lock release is always functional
except in the case of an uncharged or low
voltage–less than 9 volt –battery.
If the vehicle has an uncharged or low
voltage battery, try charging or jump
starting the battery. See Jump Starting -
North America 0391.
To shift out of P (Park): 1. Apply the brake pedal.
2. Release the parking brake if it is applied. See Electric Parking Brake 0247.
3. Pull the shift lever toward you, then move it to the desired position, and
release.
If the vehicle still cannot be shifted out of
P (Park): 1. Ease the pressure on, or release the shift lever. 2. While holding the brake pedal, push the
shift lever all the way into P (Park).
3. Pull the shift lever toward you, then move it to the desired position, and
release.
If there is still a problem shifting, have the
vehicle serviced soon.
Parking over Things That Burn
{Warning
Things that can burn could touch hot
exhaust parts under the vehicle and
ignite. Do not park over papers, leaves,
dry grass, or other things that can burn.
Active Fuel Management
If equipped, Active Fuel Management allows
a V8, V6, or L4 gasoline engine to operate
on either all of its cylinders, or a reduced
number of cylinders, depending on the
driving conditions. When less power is
required, such as cruising at a constant
vehicle speed, the system will enable
reduced cylinder operation, allowing the
vehicle to achieve better fuel economy.
When greater power is required, such as

GMC Sierra/Sierra Denali 1500 Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-14632426) - 2021 - CRC - 11/5/20
Driving and Operating 239
If parking on a hill and pulling a trailer, see
Driving Characteristics and Towing Tips
0288.
Automatic Transmission
If equipped, there is an electronic shift lever
position indicator within the instrument
cluster. This display comes on when the
ignition is in ACC/ACCESSORY, on or
service mode.
There are several different positions for the
shift lever.
See Driver Mode Control 0251 and “Range
Selection Mode” underManual Mode 0241.
P : This position locks the rear wheels. Use
P (Park) when starting the engine because
the vehicle cannot move easily. When parked on a hill, especially when the
vehicle has a heavy load, you might notice
an increase in the effort to shift out of
P (Park). See
“Torque Lock” underShifting
Into Park 0236.
{Warning
It is dangerous to get out of the vehicle
if the shift lever is not fully in P (Park)
with the parking brake firmly set. The
vehicle can roll.
Do not leave the vehicle when the engine
is running. If you have left the engine
running, the vehicle can move suddenly.
You or others could be injured. To be
sure the vehicle will not move, even
when you are on fairly level ground,
always set the parking brake and move
the shift lever to P (Park). See Shifting
Into Park 0236 and
Driving Characteristics and Towing Tips
0 288.
{Warning
If equipped with four-wheel drive, the
vehicle will be free to roll if the transfer
case is in N (Neutral), even when the shift
lever is in P (Park). You or someone else
could be seriously injured. Be sure the
transfer case is in a drive gear —2
m, 4m,
or 4
n— or set the parking brake before
placing the transfer case in N (Neutral).
See Four-Wheel Drive 0242.
R : Use this gear to back up.
Caution
Shifting to R (Reverse) while the vehicle is
moving forward could damage the
transmission. The repairs would not be
covered by the vehicle warranty. Shift to
R (Reverse) only after the vehicle is
stopped.
To rock the vehicle back and forth to get
out of snow, ice, or sand without damaging
the transmission, see If the Vehicle Is Stuck
0 221.

GMC Sierra/Sierra Denali 1500 Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-14632426) - 2021 - CRC - 11/5/20
240 Driving and Operating
N :In this position, the engine does not
connect with the wheels. To restart the
engine when the vehicle is already moving,
use N (Neutral) only.
Also, use N (Neutral) when the vehicle is
being towed.
{Warning
Shifting into a drive gear while the
engine is running at high speed is
dangerous. Unless your foot is firmly on
the brake pedal, the vehicle could move
very rapidly. You could lose control and
hit people or objects. Do not shift into a
drive gear while the engine is running at
high speed.
Caution
Shifting out of P (Park) or N (Neutral) with
the engine running at high speed may
damage the transmission. The repairs
would not be covered by the vehicle
warranty. Be sure the engine is not
running at high speed when shifting the
vehicle.
Caution
A transmission hot message may display
if the automatic transmission fluid is too
hot. Driving under this condition can
damage the vehicle. Stop and idle the
engine to cool the automatic
transmission fluid. This message clears
when the transmission fluid has cooled
sufficiently.
D : This position is for normal driving.
It provides the best fuel economy. If more
power is needed for passing, press the
accelerator pedal down.
.When going less than about 55 km/h (35
mph), push the accelerator pedal about
halfway down.
.When going about 55 km/h (35 mph) or
more, push the accelerator all the
way down.
By doing this, the vehicle shifts down to
the next gear and has more power.
Use D (Drive) and Tow/Haul Mode when
towing a trailer, carrying a heavy load,
driving on steep hills, or driving off-road.
Shift the transmission to a lower gear if the
transmission shifts too often. Downshifting the transmission in slippery
road conditions could result in skidding. See
“Skidding”
underLoss of Control 0215.
The vehicle has a shift stabilization feature
that adjusts the transmission shifting to the
current driving conditions in order to reduce
rapid upshifts and downshifts. This shift
stabilization feature is designed to
determine, before making an upshift, if the
engine is able to maintain vehicle speed by
analyzing things such as vehicle speed,
throttle position, and vehicle load. If the
shift stabilization feature determines that a
current vehicle speed cannot be maintained,
the transmission does not upshift and
instead holds the current gear. In some
cases, this could appear to be a delayed
shift, however the transmission is operating
normally.
The transmission uses adaptive shift
controls. The adaptive shift control process
continually compares key shift parameters
to pre-programmed ideal shifts stored in the
transmission’s computer. The transmission
constantly makes adjustments to improve
vehicle performance according to how the
vehicle is being used, such as with a heavy
load or when the temperature changes.

GMC Sierra/Sierra Denali 1500 Owner Manual (GMNA-Localizing-U.S./
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Driving and Operating 241
During this adaptive shift control process,
shifting might feel different as the
transmission determines the best settings.
When temperatures are very cold, the
transmission's gear shifting could be delayed
providing more stable shifts until the engine
warms up. Shifts could be more noticeable
with a cold transmission. This difference in
shifting is normal.
If equipped with the 2.7L L4 engine, engine
speeds may be increased while driving at
highway speeds while the engine is still
warming up.
L :This position allows selection of a range
of gears appropriate for current driving
conditions. If equipped, see “Range Selection
Mode” underManual Mode 0241.
Caution
Spinning the tires or holding the vehicle
in one place on a hill using only the
accelerator pedal may damage the
transmission. The repair will not be
covered by the vehicle warranty. If the
vehicle is stuck, do not spin the tires.
When stopping on a hill, use the brakes
to hold the vehicle in place.
Manual Mode
Electronic Range Select (ERS)
Caution
Driving with the engine at a high rpm
without upshifting while using Manual
Mode, could damage the vehicle. Always
upshift when necessary while using
Manual Mode.
Electronic Range Select (ERS), or Manual
Mode, allows for the selection of the range
of gear positions. Use this mode when
driving downhill or towing a trailer to limit
the top gear and vehicle speed. The shift
position indicator within the Driver
Information Center (DIC) will display a
number next to the L indicating the highest
available gear. To enter Electronic Range Select or
Manual Mode:
1. With the vehicle in D (Drive), pull back on the shift lever to activate L (Low). The
L in the shift pattern will illuminate in
red, and the D will switch to white.
2. Tap the left steering wheel control to reduce the highest gear available, or the
right control to increase the highest gear
available.
3. To exit, pull back on the shift lever a second time. The D in the shift pattern
will illuminate in red, and the L will
switch to white.
When shifting to L (Low), the transmission
will shift to a preset lower gear range. For
this preset range, the highest gear available
will be displayed next to the L in the DIC.
All gears below that number are available to
use. For example, when 4 (Fourth) is shown
next to the L, 1 (First) through 4 (Fourth)
gears are shifted automatically. To shift to 5
(Fifth) gear, tap the right steering wheel
control or shift into D (Drive).
L (Low) will prevent shifting to a lower gear
range if the engine speed is too high. If the
vehicle speed is not reduced within the time
allowed, the lower gear range shift will not

GMC Sierra/Sierra Denali 1500 Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-14632426) - 2021 - CRC - 11/5/20
242 Driving and Operating
be completed. Slow the vehicle, then tap the
left steering wheel control to the desired
lower gear range.
Cruise control can be used while in ERS.
Tow/Haul Mode
The Tow/Haul Mode adjusts the
transmission shift pattern to reduce shift
cycling. This provides increased performance,
vehicle control, and enhanced transmission
and engine cooling when driving down steep
hills or mountain grades, when towing,
or when hauling heavy loads. SeeDriver
Mode Control 0251 to activate Tow/
Haul Mode.
For vehicles without Driver Mode Control,
press the Tow/Haul button on the center
stack.
If equipped, the Stop/Start system will
become unavailable when Tow/Haul Mode is
active.
If equipped with Active Hydraulic Assist, the
vehicle will provide a stiffer steering
response when Tow/Haul mode is engaged
to provide enhanced steering functionality.
Tow/Haul Mode Grade Braking
Tow/Haul Mode Grade Braking is only
enabled while the Tow/Haul Mode is
selected and the vehicle is not in the Range
Selection Mode. See Manual Mode0241.
Tow/Haul Mode Grade Braking assists in
maintaining desired vehicle speeds when
driving on downhill grades by using the
engine and transmission to slow the vehicle.
See Towing Equipment 0296.
Drive Systems
Four-Wheel Drive
If equipped, four-wheel drive engages the
front axle for extra traction. Read the appropriate section for transfer
case operation before using.
Caution
Do not drive on clean, dry pavement in
4
mand 4n(if equipped) for an extended
period of time. These conditions may
cause premature wear on the vehicle’s
powertrain.
Driving on clean, dry pavement in 4
mor
4
nmay:
.Cause a vibration to be felt in the
steering system.
.Cause tires to wear faster.
{Warning
If equipped with four-wheel drive, the
vehicle will be free to roll if the transfer
case is in N (Neutral), even when the shift
lever is in P (Park). You or someone else
could be seriously injured. Be sure the
transfer case is in a drive gear —2
m, 4m,
or 4
n— or set the parking brake before
placing the transfer case in N (Neutral).
See Shifting Into Park 0236.

GMC Sierra/Sierra Denali 1500 Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-14632426) - 2021 - CRC - 11/5/20
Driving and Operating 243
Caution
Extended high-speed operation in 4n
may damage or shorten the life of the
drivetrain.
An engagement noise and bump is normal
when shifting between 4
nand 4mor
N (Neutral), with the engine running.
Shifting into 4
nwill turn Traction Control
and StabiliTrak/Electronic Stability Control
(ESC) off. See Traction Control/Electronic
Stability Control 0248.
Automatic Transfer Case
Two-Speed Transfer Case
If equipped, the transfer case controls are
used to shift into and out of four-wheel
drive.
To shift the transfer case, press the desired
button. The graphic in the instrument
cluster will flash while a shift is in progress.
The graphic displayed will change to indicate
the setting requested.
When the shift is complete the graphic will
stop flashing. The DIC message turns off
once the shift is complete. If the transfer
case cannot complete a shift request, it will
go back to its last chosen setting.
The settings are:
N (Neutral) : Use only when the vehicle
needs to be towed. See Recreational Vehicle
Towing 0395 or
Towing the Vehicle 0394.
2
m(Two-Wheel Drive High) : Use for driving
on most streets and highways. The front
axle is not engaged. This setting provides
the best fuel economy.
AUTO (Automatic Four-Wheel Drive) : Use
when road surface conditions are variable.
When driving in AUTO, the front axle is
engaged, and the vehicle's power is sent to
the front and rear wheels automatically based on driving conditions. This setting
provides slightly lower fuel economy
than 2
m.
4
m(Four-Wheel Drive High) : Use this
setting when extra traction is needed, such
as when driving on snowy or icy roads,
when off-roading, or when plowing snow.
4
n(Four-Wheel Drive Low) : This setting
engages the front axle and delivers extra
torque. Choose 4
nwhen driving off-road in
deep sand, deep mud, or deep snow, and
while climbing or descending steep hills.
While driving in 4
n, keep vehicle speed
below 72 km/h (45 mph).
Shifting into 4
nwill turn Traction Control
and StabiliTrak/ESC off. See Traction Control/
Electronic Stability Control 0248.
Shifts between 2
m, 4m, and AUTO
Any of these shifts can be made at normal
driving speed.
The actual 4x4 shift request is only made
after the button is released. The 4x4 graphic
will remain flashing until the shift request
has completed. A DIC message displays to
indicate that the 4x4 transfer case has been
requested to shift to the new desired state.

GMC Sierra/Sierra Denali 1500 Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-14632426) - 2021 - CRC - 11/5/20
248 Driving and Operating
3. Press the EPB switch momentarily.
The EPB is released when the red parking
brake status light is off.
If the amber service parking brake warning
light is on, release the EPB by pressing and
holding the EPB switch. Continue to hold the
switch until the red parking brake status
light is off. If either light stays on after
release is attempted, see your dealer.
Caution
Driving with the parking brake on can
overheat the brake system and cause
premature wear or damage to brake
system parts. Make sure that the parking
brake is fully released and the brake
warning light is off before driving.
If you are towing a trailer and parking on a
hill, see Driving Characteristics and Towing
Tips 0288.
Automatic EPB Release
The EPB will automatically release if the
vehicle is running, placed into gear, and an
attempt is made to drive away. Avoid rapid
acceleration when the EPB is applied, to
preserve parking brake lining life.
Brake Assist
Brake Assist detects rapid brake pedal
applications due to emergency braking
situations and provides additional braking to
activate the Antilock Brake System (ABS) if
the brake pedal is not pushed hard enough
to activate ABS normally. Minor noise, brake
pedal pulsation, and/or pedal movement
during this time may occur. Continue to
apply the brake pedal as the driving
situation dictates. Brake Assist disengages
when the brake pedal is released.
Hill Start Assist (HSA)
{Warning
Do not rely on the HSA feature. HSA does
not replace the need to pay attention
and drive safely. You may not hear or
feel alerts or warnings provided by this
system. Failure to use proper care when
driving may result in injury, death,
or vehicle damage. See Defensive Driving
0 213.
When the vehicle is stopped on a grade, Hill
Start Assist (HSA) prevents the vehicle from
rolling in an unintended direction during the
transition from brake pedal release to accelerator pedal apply. The brakes release
when the accelerator pedal is applied. If the
accelerator pedal is not applied within a few
minutes, the Electric Parking Brake will
apply. The brakes may also release under
other conditions. Do not rely on HSA to hold
the vehicle.
HSA is available when the vehicle is facing
uphill in a forward gear, or when facing
downhill in R (Reverse). The vehicle must
come to a complete stop on a grade for HSA
to activate.
Ride Control Systems
Traction Control/Electronic
Stability Control
System Operation
The vehicle has a Traction Control System
(TCS) and StabiliTrak/Electronic Stability
Control (ESC) system. These systems help
limit wheel spin and assist the driver in
maintaining control, especially on slippery
road conditions.

GMC Sierra/Sierra Denali 1500 Owner Manual (GMNA-Localizing-U.S./
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Driving and Operating 251
5must be pressed again to re-enable HDC.
HDC may disable after an extended period
of use. If this happens, HDC will require
time to cool down. The length of time HDC
remains active depends on road conditions,
grade, set speed, vehicle loading, and
outside temperature.
When enabled, if the vehicle speed is above
30 km/h (19 mph) and below 60 km/h
(37 mph), a DIC message will display.
Driver Mode Control
Driver Mode Control (DMC) allows the driver
to adjust the overall driving experience to
better suit preference by adjusting multiple
systems to fit specific driving needs. Drive
mode availability and affected vehicle
subsystems are dependent upon vehicle trim
level, region, and optional features.
Mode Activation
To activate Tow/Haul Mode turn the knob
counterclockwise. To activate other drive
modes turn the knob clockwise.
If equipped, select Terrain Mode by
pressing the
gbelow the 4mtransfer
case button.
Modes:
Normal Mode : Use for normal city and
highway driving to provide a smooth ride.
This setting provides balance between
comfort and handling. This is the standard/
default mode. There is no persistent
indicator in the instrument cluster for
this mode.
8Sport Mode : Use where road conditions
or personal preference demand a more
controlled response.

GMC Sierra/Sierra Denali 1500 Owner Manual (GMNA-Localizing-U.S./
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252 Driving and Operating
When you enter this mode, you will
immediately feel a down shift. In this mode
the vehicle also monitors driving behaviors
and automatically enables Performance Shift
Features when spirited driving is detected.
These features maintain lower transmission
gears to increase available engine braking
and improve acceleration response. The
vehicle will exit these features and return to
normal operation after a short period when
spirited driving is no longer detected. If the
vehicle has Magnetic Ride Control, the
suspension will change to provide better
cornering performance.
6Snow/Ice Mode :Snow/Ice Mode
improves vehicle acceleration on snow and
ice covered roads. When active, Snow/Ice
Mode will adjust acceleration to optimize
traction on slippery surfaces. This can
compromise the acceleration on dry asphalt.
This feature is not intended for use when
the vehicle is stuck in sand, mud, ice, snow,
or gravel. If the vehicle becomes stuck, see If
the Vehicle Is Stuck 0221.
7Off-Road Mode : Use this mode for
off-road recreational driving. Off-Road Mode
should be used to improve driving at
moderate speeds, on grass, gravel, dirt,
unpaved roads, or snow-covered roads. The accelerator pedal is tuned for off-road use.
This mode modifies pedal mapping,
All-Wheel Drive (AWD), ride height, Antilock
Brake System (ABS), StabiliTrak/Electronic
Stability Control (ESC), and Traction Control
System (TCS) performance.
For more information on off-road driving see
Off-Road Driving
0215.
_Tow/Haul Mode : Use this mode
when hauling heavy loads to provide
increased performance and vehicle control.
Tow/Haul Mode adjusts the transmission
shift pattern, AWD, and ESC performance.
If the vehicle is turned off with Tow/Haul
Mode active and then restarted within four
hours or less, Tow/Haul will remain active.
Otherwise, the vehicle will start in
Normal Mode.
If the vehicle has a diesel engine, exhaust
braking is automatically activated when
Tow/Haul Mode is selected. It maintains
vehicle speed by automatically
implementing a shift pattern that uses the
engine and the transmission to slow the
vehicle. The system will command
downshifts and use the turbocharger on the
engine to reduce vehicle speed when the
brake is applied. The normal tow/haul shift pattern will return once the vehicle is on a
low grade or when the accelerator pedal is
pressed.
While in the Electronic Range Select (ERS)
Mode (see
“manual mode”), grade breaking
is deactivated, allowing the driver to select a
range and limiting the highest gear
available.
For more information on trailer weight
specifications, see Towing Equipment 0296.
gTerrain Mode : Use for finer control
during low speed, off-road driving. When
using this mode it will mimic the
characteristics of four-wheel-drive low (4
n)
without the torque capabilities.
Use when:
.Traveling on very rough roads at very low
speeds, such as a two-track or heavily
rutted road.
.Traveling slowly in grassy fields.
.Pulling a boat out of the water on a
trailer.
.Using the vehicle for public off-road
recreational driving. See Off-Road Driving
0 215 and
Hill and Mountain Roads 0219.

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256 Driving and Operating
the release to override cruise control, briefly
pressing SET–will result in cruise control set
to the current vehicle speed.
Using Cruise Control on Hills
How well the cruise control works on hills
depends on the vehicle speed, the load, and
the steepness of the hills. When going up
steep hills, pressing the accelerator pedal
may be necessary to maintain vehicle speed.
While going downhill, cruise braking helps
maintain driver selected speed.
Cruise Grade Braking is enabled when the
vehicle is started and cruise control is active.
It is not enabled in Range Selection Mode.
It assists in maintaining driver selected
speed when driving on downhill grades by
using the engine and transmission to slow
the vehicle.
For other forms of descent control, see Hill
Descent Control (HDC) 0250, Automatic
Transmission 0239, and Tow/Haul Mode
0 242.
Ending Cruise Control
There are four ways to end cruise control:
.Step lightly on the brake pedal.
.Press*.
.Shift the transmission to N (Neutral).
.To turn off cruise control, press5.
Erasing Speed Memory
The cruise control set speed is erased from
memory if
5is pressed or the ignition is
turned off.
Adaptive Cruise Control (Camera)
If equipped, Adaptive Cruise Control (ACC)
allows the cruise control set speed and
following gap to be selected. Read this
entire section before using this system. The
following gap is the following time between
your vehicle and a vehicle detected directly
ahead in your path, moving in the same
direction. If no vehicle is detected in your
path, ACC works like regular cruise control.
ACC uses a windshield mounted front
camera sensor.
If a vehicle is detected in your path, ACC can
apply acceleration or limited, moderate
braking to maintain the selected following
gap. To disengage ACC, apply the brake.
If ACC is controlling the vehicle speed when
the Traction Control System (TCS) or
StabiliTrak/Electronic Stability Control (ESC)
system activates, ACC may automatically disengage. See
Traction Control/Electronic
Stability Control 0248. When road
conditions allow ACC to be safely used, ACC
can be turned back on. Disabling the TCS or
StabiliTrak/ESC system will disengage and
prevent engagement of ACC.
ACC can reduce the need for you to
frequently brake and accelerate, especially
when used on expressways, freeways, and
interstate highways. When used on other
roads, you may need to take over the
control of braking or acceleration more
often.
{Warning
ACC has limited braking ability and may
not have time to slow the vehicle down
enough to avoid a collision with another
vehicle you are following. This can occur
when vehicles suddenly slow or stop
ahead, or enter your lane. Also see
“Alerting the Driver” later in this section.
Complete attention is always required
while driving and you should be ready to
take action and apply the brakes. See
Defensive Driving 0213.