air condition GMC SIERRA 2021 Repair Manual
[x] Cancel search | Manufacturer: GMC, Model Year: 2021, Model line: SIERRA, Model: GMC SIERRA 2021Pages: 461, PDF Size: 11.84 MB
Page 438 of 461

GMC Sierra/Sierra Denali 1500 Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-14632426) - 2021 - CRC - 11/5/20
Customer Information 437
Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington, D.C. 20590
You can also obtain other information
about motor vehicle safety from
http://www.safercar.gov
.
Reporting Safety Defects to the
Canadian Government
If you live in Canada, and you believe
that the vehicle has a safety defect,
notify Transport Canada immediately,
and notify General Motors of Canada
Company. Call Transport Canada at
1-800-333-0510; go to:
www.tc.gc.ca/recalls (English)
www.tc.gc.ca/rappels (French)
or write to:
Transport Canada
Motor Vehicle Safety Directorate
Defect Investigations and Recalls
Division
80 Noel Street
Gatineau
,QC J8Z 0A1
Reporting Safety Defects to
General Motors
In addition to notifying NHTSA (or Transport
Canada) in a situation like this, notify
General Motors.
In the U.S., call 1-800-462-8782, or write:
GMC Customer Assistance Center
P.O. Box 33172
Detroit, MI 48232-5172
In Canada, call 1-800-263-3777 (English) or
1-800-263-7854 (French), or write:
General Motors of Canada Company
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
In Mexico, call 800-466-0812 or
800-466-0801.
In other Central America and Caribbean
Countries, call 52-555-901-2369.
Vehicle Data Recording and
Privacy
The vehicle has a number of computers that
record information about the vehicle’s
performance and how it is driven or used.
For example, the vehicle uses computer
modules to monitor and control engine and
transmission performance, to monitor the
conditions for airbag deployment and
deploy them in a crash, and, if equipped, to
provide antilock braking to help the driver
control the vehicle. These modules may
store data to help the dealer technician
service the vehicle or to help GM improve
safety or features. Some modules may also
store data about how the vehicle is
operated, such as rate of fuel consumption
or average speed. These modules may retain
personal preferences, such as radio presets,
seat positions, and temperature settings.
Page 439 of 461

GMC Sierra/Sierra Denali 1500 Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-14632426) - 2021 - CRC - 11/5/20
438 Customer Information
Cybersecurity
GM collects information about the use of
your vehicle including operational and safety
related information. We collect this
information to provide, evaluate, improve,
and troubleshoot our products and services
and to develop new products and services.
The protection of vehicle electronics systems
and customer data from unauthorized
outside electronic access or control is
important to GM. GM maintains appropriate
security standards, practices, guidelines and
controls aimed at defending the vehicle and
the vehicle service ecosystem against
unauthorized electronic access, detecting
possible malicious activity in related
networks, and responding to suspected
cybersecurity incidents in a timely,
coordinated and effective manner. Security
incidents could impact your safety or
compromise your private data. To minimize
security risks, please do not connect your
vehicle electronic systems to unauthorized
devices or connect your vehicle to any
unknown or untrusted networks (such as
Bluetooth, WIFI or similar technology). In
the event you suspect any security incident
impacting your data or the safe operation of
your vehicle, please stop operating your
vehicle and contact your dealer.
Event Data Recorders
This vehicle is equipped with an event data
recorder (EDR). The main purpose of an EDR
is to record, in certain crash or near
crash-like situations, such as an air bag
deployment or hitting a road obstacle, data
that will assist in understanding how a
vehicle’s systems performed. The EDR is
designed to record data related to vehicle
dynamics and safety systems for a short
period of time, typically 30 seconds or less.
The EDR in this vehicle is designed to record
such data as:
.How various systems in your vehicle were
operating;
.Whether or not the driver and passenger
safety belts were buckled/fastened;
.How far (if at all) the driver was
depressing the accelerator and/or brake
pedal; and,
.How fast the vehicle was traveling.
These data can help provide a better
understanding of the circumstances in which
crashes and injuries occur.
Note
EDR data are recorded by your vehicle only
if a non-trivial crash situation occurs; no
data are recorded by the EDR under normal driving conditions and no personal data
(e.g., name, gender, age, and crash location)
are recorded. However, other parties, such
as law enforcement, could combine the EDR
data with the type of personally identifying
data routinely acquired during a crash
investigation.
To read data recorded by an EDR, special
equipment is required, and access to the
vehicle or the EDR is needed. In addition to
the vehicle manufacturer, other parties, such
as law enforcement, that have the special
equipment, can read the information if they
have access to the vehicle or the EDR.
GM will not access these data or share it
with others except: with the consent of the
vehicle owner or, if the vehicle is leased,
with the consent of the lessee; in response
to an official request by police or similar
government office; as part of GM's defense
of litigation through the discovery process;
or, as required by law. Data that GM collects
or receives may also be used for GM
research needs or may be made available to
others for research purposes, where a need
is shown and the data is not tied to a
specific vehicle or vehicle owner.
Page 443 of 461

GMC Sierra/Sierra Denali 1500 Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-14632426) - 2021 - CRC - 11/5/20
442 OnStar
Reactivation for Subsequent Owners
PressQand follow the prompts to speak to
an Advisor as soon as possible. The Advisor
will update vehicle records and explain
OnStar or connected service options.
How OnStar Service Works
Automatic Crash Response, Emergency
Services, Crisis Assist, Stolen Vehicle
Assistance, Remote Services, and Roadside
Assistance are available on most vehicles.
Not all OnStar services are available
everywhere or on all vehicles. For more
information, a full description of OnStar
services, system limitations, and OnStar User
Terms, Privacy Statement, and Software
Terms:
.Call 1-888-4ONSTAR (1-888-466-7827).
.See www.onstar.com (U.S.).
.See www.onstar.ca (Canada).
.Call TTY 1-877-248-2080.
.PressQto speak with an Advisor.
OnStar or connected services cannot work
unless the vehicle is in a place where OnStar
has an agreement with a wireless service
provider for service in that area. The
wireless service provider must also have
coverage, network capacity, reception, and technology compatible with OnStar or
connected services. Service involving location
information about the vehicle cannot work
unless GPS signals are available,
unobstructed, and compatible with the
OnStar hardware. OnStar or connected
services may not work if the OnStar
equipment is not properly installed or it has
not been properly maintained. If equipment
or software is added, connected,
or modified, OnStar or connected services
may not work. Other problems beyond the
control of OnStar
—such as hills, tall
buildings, tunnels, weather, electrical system
design and architecture of the vehicle,
damage to the vehicle in a crash, or wireless
phone network congestion or jamming —
may prevent service.
See Radio Frequency Statement 0436.
Services for People with Disabilities
Advisors provide services to help with
physical disabilities and medical conditions.
Press
Qto help:
.Locate a gas station with an attendant to
pump gas.
.Find a hotel, restaurant, etc., that meets
accessibility needs.
.Provide directions to the closest hospital
or pharmacy in urgent situations.
TTY Users
OnStar has the ability to communicate to
deaf, hard-of-hearing, or speech-impaired
customers while in the vehicle. The available
dealer-installed TTY system can provide
in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
If equipped, TTY mode can be turned on or
off by touching Settings, then Apps, and
then Phone. When TTY mode is on, phone
calls can be made or received with OnStar
using the infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some OnStar
services. The PIN will need to be changed
the first time when speaking with an
Advisor. To change the OnStar PIN, contact
an OnStar Advisor by pressing
Qor calling
1-888-4ONSTAR.
Warranty
OnStar equipment may be warranted as part
of the vehicle warranty.
Page 449 of 461

GMC Sierra/Sierra Denali 1500 Owner Manual (GMNA-Localizing-U.S./Cana-
da/Mexico-14632426) - 2021 - CRC - 11/5/20
448 Index
IndexA
Accessories and Modifications . . . . . . . . . . . 323
Accessory Power . . . . . . . . . . . . . . . . . . . . . . . . . 236
Active Fuel Management . . . . . . . . . . . . . . . . 237
Adaptive Cruise Control . . . . . . . . . . . . . . . . . . 256
Add-On Electrical Equipment . . . . . . . . . . . . . .318
Adding a Snow Plow or SimilarEquipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .318
Additional Information OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 441
Additional Maintenance and Care . . . . . . . . .415
Adjustments Lumbar, Front Seats . . . . . . . . . . . . . . . . . . . . 48
Agreements
Trademarks and License . . . . . . . . . . . . . . . 195
Air Cleaner/Filter, Engine . . . . . . . . . . . . . . . . 334
Air Conditioning . . . . . . . . . . . . . . . . . . . . 204, 206
Air Filter Life System . . . . . . . . . . . . . . . . . . . . . . . . . . . . 333
Air Filter, Passenger Compartment . . . . . . . 209
Air Vents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
How Does an Airbag Restrain? . . . . . . . . . . 64
Passenger Sensing System . . . . . . . . . . . . . . 66
What Makes an Airbag Inflate? . . . . . . . . . 64
What Will You See after an AirbagInflates? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Airbag System (cont'd)
When Should an Airbag Inflate? . . . . . . . . 63
Where Are the Airbags? . . . . . . . . . . . . . . . . 62
Airbags Adding Equipment to the Vehicle . . . . . . . 69
Passenger Status Indicator . . . . . . . . . . . . . . 114
Readiness Light . . . . . . . . . . . . . . . . . . . . . . . . . 114
Servicing Airbag-Equipped Vehicles . . . . . . 69
System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Alarm Vehicle Security . . . . . . . . . . . . . . . . . . . . . . . . . 31
Alert
Lane Change . . . . . . . . . . . . . . . . . . . . . . . . . . . 280
Side Blind Zone (SBZA) . . . . . . . . . . . . . . . . . 280
All-Season Tires . . . . . . . . . . . . . . . . . . . . . . . . . . 361
All-Terrain Tires . . . . . . . . . . . . . . . . . . . . . . . . . . 362
AM-FM Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Antenna Fixed Mast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Multi-band . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Antilock Brake System (ABS) . . . . . . . . . . . . . 246
Warning Light . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 398
Interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 403
Apple CarPlay and Android Auto . . . . . . . . . .185
Page 451 of 461

GMC Sierra/Sierra Denali 1500 Owner Manual (GMNA-Localizing-U.S./Cana-
da/Mexico-14632426) - 2021 - CRC - 11/5/20
450 Index
Caution, Danger, and Warning . . . . . . . . . . . . . .2
Center Console Storage . . . . . . . . . . . . . . . . . . . 96
Center High-Mounted Stoplamp(CHMSL) and Cargo Lamp . . . . . . . . . . . . . . 352
Center Seat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Chains, Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 379
Charging Wireless . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Charging System Light . . . . . . . . . . . . . . . . . . . . 115
Check Engine Light (Malfunction Indicator) . . . . 115
Ignition Transmission Lock . . . . . . . . . . . . . 347
Child Restraints Infants and Young Children . . . . . . . . . . . . . 72
Lower Anchors and Tethers forChildren . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Older Children . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Securing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88, 92
Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Circuit Breakers . . . . . . . . . . . . . . . . . . . . . . . . . . 353
Cleaning Exterior Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 398
Interior Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 403
Climate Control Systems . . . . . . . . . . . . . . . . . 204 Air Conditioning . . . . . . . . . . . . . . . . . . . . . . . 204
Dual Automatic . . . . . . . . . . . . . . . . . . . . . . . . 206
Heating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 Cluster, Instrument . . . . . . . . . . . . . . . . . . . . . . 106
Collision Damage Repair . . . . . . . . . . . . . . . . . 434
Compartments
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Compass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Connected Services Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . 446
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . 447
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 445
Connections Connected Services . . . . . . . . . . . . . . . . . . . . 446
Control Hill Descent . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250
Traction and Electronic Stability . . . . . . . 248
Control Light Hill Descent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Control of a Vehicle . . . . . . . . . . . . . . . . . . . . . . 213
Controls Steering Wheel . . . . . . . . . . . . . . . . . . . . . . . . . 151
Convex Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Coolant Engine Temperature Gauge . . . . . . . . . . . . . 112
Engine Temperature Warning Light . . . . . 121
Cooling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204, 206
Cooling System . . . . . . . . . . . . . . . . . . . . . . . . . . 335
Courtesy Transportation Program . . . . . . . . 433
Coverage Explanations . . . . . . . . . . . . . . . . . . . . 175
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . . . . . 254 Cruise Control (cont'd)
Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Cruise Control, Adaptive . . . . . . . . . . . . . . . . . 256
Cupholders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Customer Assistance . . . . . . . . . . . . . . . . . . . . . 430 Offices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 430
Text Telephone (TTY) Users . . . . . . . . . . . . 430
Customer Information Publications Ordering Information . . . . . 435
Customer Satisfaction Procedure . . . . . . . . . 428
Cybersecurity . . . . . . . . . . . . . . . . . . . . . . . . . . . . 438
D
Damage Repair, Collision . . . . . . . . . . . . . . . . . 434
Danger, Warning, and Caution . . . . . . . . . . . . . .2
Data Collection Infotainment System . . . . . . . . . . . . . . . . . . 439
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 439
Data Recorders, Event . . . . . . . . . . . . . . . . . . . 438
Database Coverage Explanations . . . . . . . . . . 175
Daytime Running Lamps (DRL) . . . . . . . . . . . . 141
Defensive Driving . . . . . . . . . . . . . . . . . . . . . . . . . 213
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Diagnostics Connected Services . . . . . . . . . . . . . . . . . . . . 447
Differential, Limited-Slip . . . . . . . . . . . . . . . . . 254
Distracted Driving . . . . . . . . . . . . . . . . . . . . . . . . . 212