infotainment GMC SIERRA 2021 Owner's Manual

GMC Sierra/Sierra Denali 1500 Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-14632426) - 2021 - CRC - 2/18/21
Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Keys, Doors, and Windows . . . . . . . . . . . . . . . 7
Seats and Restraints . . . . . . . . . . . . . . . . . . . . . 45
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Instruments and Controls . . . . . . . . . . . . . . . 99
Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Infotainment System . . . . . . . . . . . . . . . . . . . 148
Climate Controls . . . . . . . . . . . . . . . . . . . . . . . 204
Driving and Operating . . . . . . . . . . . . . . . . . . 211
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 321
Service and Maintenance . . . . . . . . . . . . . . 408
Technical Data . . . . . . . . . . . . . . . . . . . . . . . . . 423
Customer Information . . . . . . . . . . . . . . . . . . 428
Reporting Safety Defects . . . . . . . . . . . . . . . 436
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 440
Connected Services . . . . . . . . . . . . . . . . . . . . . 445
Index . . . . . . . . . . . . . . . . . . . . . . . . . . 448
Introduction
The names, logos, emblems, slogans, vehicle
model names, and vehicle body designs
appearing in this manual including, but not
limited to, GM, the GM logo, GMC, the GMC
Truck Emblem, SIERRA, and DENALI are
trademarks and/or service marks of General
Motors LLC, its subsidiaries, affiliates,
or licensors.
For vehicles first sold in Canada, substitute
the name“General Motors of Canada
Company” for GMC Division wherever it
appears in this manual. This manual describes features that may or
may not be on the vehicle because of
optional equipment that was not purchased
on the vehicle, model variants, country
specifications, features/applications that may
not be available in your region, or changes
subsequent to the printing of this owner’s
manual.
If the vehicle has the Duramax diesel
engine, see the Duramax diesel supplement
for additional and specific information on
this engine.
Refer to the purchase documentation
relating to your specific vehicle to confirm
the features.
Keep this manual in the vehicle for quick
reference.
Litho in U.S.A.
Part No. 84550392 C Third Printing©2021 General Motors LLC. All Rights Reserved.

GMC Sierra/Sierra Denali 1500 Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-14632426) - 2021 - CRC - 11/5/20
Introduction 5
1. Tow/Haul Mode (On Some Models). SeeDriver Mode Control 0251.
Automatic Transfer Case Control (If
Equipped). See Four-Wheel Drive 0242.
Driver Mode Control 0251 (If Equipped).
2. Air Vents 0209.
3. Head-Up Display (HUD) 0128 (If
Equipped).
4. Turn Signal Lever. See Turn and
Lane-Change Signals 0143.
Windshield Wiper/Washer 0101.
5. Instrument Cluster 0106.
6. Shift Lever. See Automatic Transmission
0 239.
Range Selection Mode. See Manual Mode
0 241.
7. Light Sensor. See Automatic Headlamp
System 0142.
8. Infotainment Controls. See Overview
0 149.
9. Climate Control Systems 0204 (If
Equipped).
Dual Automatic Climate Control System
0 206 (If Equipped).
10. Heated and Ventilated Front Seats 052
(If Equipped). 11.ALane Keep Assist (LKA)
0281 (If
Equipped).
XPark Assist Switch (If Equipped). See
Assistance Systems for Parking or Backing
0 266.
hAuto Stop Disable Switch (If
Equipped). See Stop/Start System 0233.
5Power Release Tailgate (If
Equipped). See Tailgate023.
|Hazard Warning Flashers 0142.
gTraction Control/Electronic Stability
Control 0248.
ADC/AC Switch. See Power Outlets
0 102.
5Hill Descent Control Switch (If
Equipped). See Hill Descent Control (HDC)
0 250.
jPower Assist Steps 030 (If
Equipped).
LExpress Window Down Button (If
Equipped). See Power Windows 041.
Tow/Haul Mode 0242 (On Some
Models).
Exhaust Brake (If Equipped). See Duramax
Diesel Supplement. Power Take-Off (PTO) (If Equipped). See
Duramax Diesel Supplement.
12. Power Outlet (Alternating Current) (If Equipped). See Power Outlets0102.
13. Power Outlet (Direct Current) Power
Outlets 0102.
14. USB Port 0158.
15. Wireless Charging 0103 (If Equipped).
16. Trailer Brake Control Panel (If Equipped). See“Integrated Trailer Brake Control
System” underTowing Equipment 0296.
17. ENGINE START/STOP. See Ignition
Positions (Keyless Access) 0230 or
Ignition Positions (Key Access) 0229.
18. Steering Wheel Controls 0100 (If
Equipped).
Driver Information Center (DIC) Controls.
See Driver Information Center (DIC) (Base
Level) 0124 or
Driver Information Center (DIC) (Midlevel
and Uplevel) 0125.
19. Horn 0101.
20. Hood Release. See Hood0323.
21. Steering Wheel Adjustment 0100 (Out
of View).

GMC Sierra/Sierra Denali 1500 Owner Manual (GMNA-Localizing-U.S./
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100 Instruments and Controls
Controls
Steering Wheel Adjustment
To adjust the steering wheel:1. Pull the lever down.
2. Move the steering wheel up or down.
3. Pull the lever up to lock the steering wheel in place. Tilt and Telescoping Wheel
To adjust the tilt and telescoping steering
wheel, if equipped:
1. Pull the lever down.
2. Move the steering wheel up or down.
3. Pull or push the steering wheel closer or away from you.
4. Pull the lever up to lock the steering wheel in place.
Do not adjust the steering wheel while
driving.
Steering Wheel Controls
The infotainment system can be operated
by using the steering wheel controls. See
Steering Wheel Controls 0151.
Heated Steering Wheel
(:If equipped, press to turn it on or off.
A light next to the button displays when the
feature is turned on.
The steering wheel takes about
three minutes to start heating.
Remote Start Heated Steering Wheel
If equipped with remote start, the heated
steering wheel will turn on automatically
during a remote start along with the heated

GMC Sierra/Sierra Denali 1500 Owner Manual (GMNA-Localizing-U.S./
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102 Instruments and Controls
If the ignition is turned off while the wipers
are performing wipes due to windshield
washing, the wipers continue to run until
they reach the base of the windshield.
Compass
The vehicle may have a compass display on
the Driver Information Center (DIC). The
compass receives its heading and other
information from the Global Positioning
System (GPS) antenna, Electronic Stability
Control (ESC), and vehicle speed information.
The compass system is designed to operate
for a certain number of miles or degrees of
turn before needing a signal from the GPS
satellites. When the compass display shows
CAL, drive the vehicle for a short distance in
an open area where it can receive a GPS
signal. The compass system will
automatically determine when a GPS signal
is restored and provide a heading again.
Clock
Set the time and date using the
infotainment system. See "Time / Date"
underSettings 0186.
Power Outlets
Accessory power outlets can be used to plug
in electrical equipment, such as a cell phone
or MP3 player.
Rear of Front Center Console
The vehicle has one accessory power outlet
under the climate control system and one
accessory power outlet on the rear of the
center console, if equipped, or on the rear of
the bench seat, if equipped.
Lift the cover to access and replace when
not in use.
{Warning
Power is always supplied to the outlets.
Do not leave electrical equipment
plugged in when the vehicle is not in use
because the vehicle could catch fire and
cause injury or death.
Caution
Leaving electrical equipment plugged in
for an extended period of time while the
vehicle is off will drain the battery.
Always unplug electrical equipment when
not in use and do not plug in equipment
that exceeds the maximum 15 amp
rating.
Certain power accessory plugs may not be
compatible with the accessory power outlet
and could overload vehicle or adapter fuses.
If a problem is experienced, see your dealer.
When adding electrical equipment, be sure
to follow the proper installation instructions
included with the equipment. See Add-On
Electrical Equipment 0318.

GMC Sierra/Sierra Denali 1500 Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-14632426) - 2021 - CRC - 11/5/20
104 Instruments and Controls
and wirelessly charges one Qi compatible
smartphone. The power output of the
system is capable of charging at a rate up
to 3 amp (19.5 W) as requested by the
compatible smartphone. SeeRadio
Frequency Statement 0436.
{Warning
Wireless charging can affect the
operation of an implanted pacemaker or
other medical devices. If you have one, it
is recommended to consult with your
doctor before using the wireless charging
system.
The vehicle must be on, in ACC/ACCESSORY,
or Retained Accessory Power (RAP) must be
active. The wireless charging feature may
not correctly indicate charging when the
vehicle is in RAP, or during Bluetooth phone
calls. See Retained Accessory Power (RAP)
0 236.
The operating temperature is −20 °C (−4 °F)
to 60 °C (140 °F) for the charging system
and 0 °C (32 °F) to 35 °C (95 °F) for the
smartphone.
{Warning
Remove all objects from the charging pad
before charging your compatible
smartphone. Objects, such as coins, keys,
rings, paper clips, or cards, between the
smartphone and charging pad will
become very hot. On the rare occasion
that the charging system does not detect
an object, and the object gets wedged
between the smartphone and charger,
remove the smartphone and allow the
object to cool before removing it from
the charging pad, to prevent burns.
To charge a compatible smartphone:
1. Remove all objects from the charging pad. The system may not charge if there
are any objects between the smartphone
and charging pad.
2. Place the smartphone face up on the
@
symbol on the charging pad.
To maximize the charge rate, ensure the
smartphone is fully seated and centered
in the holder with nothing under it.
A thick smartphone case may prevent
the wireless charger from working,
or may reduce the charging performance.
See your dealer for additional
information.
3. A green
}will appear on theVon
the infotainment display. This indicates
that the smartphone is properly
positioned and charging. If a smartphone
is placed on the charging pad and
}
does not display, remove the
smartphone from the pad, turn it
180 degrees, and wait three seconds
before placing/aligning the smartphone
on the pad again.

GMC Sierra/Sierra Denali 1500 Owner Manual (GMNA-Localizing-U.S./
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Instruments and Controls 131
.Driver Assistance Systems
.Cruise Control
.Lighting and Bulb Replacement
.Wiper/Washer Systems
.Doors and Windows
.Seat Belts
.Airbag Systems
.Engine and Transmission
.Tire Pressure
.Battery
Engine Power Messages
ENGINE POWER IS REDUCED
This message displays when the vehicle's
propulsion power is reduced. A reduction in
propulsion power can affect the vehicle's
ability to accelerate. If this message is on,
but there is no observed reduction in
performance, proceed to your destination.
Under certain conditions the performance
may be reduced the next time the vehicle is
driven. The vehicle may be driven while this
message is on, but maximum acceleration
and speed may be reduced. Anytime this
message stays on, or displays repeatedly,
the vehicle should be taken to your dealer
for service as soon as possible.Under certain operating conditions,
propulsion will be disabled. Try restarting
after the ignition has been off for
30 seconds.
Vehicle Speed Messages
SPEED LIMITED TO XXX KM/H (MPH)
This message shows that the vehicle speed
has been limited to the speed displayed. The
limited speed is a protection for various
propulsion and vehicle systems, such as
lubrication, thermal, brakes, suspension,
Teen Driver if equipped, or tires.
Vehicle Personalization
The following are all possible vehicle
personalization features. Depending on the
vehicle, some may not be available.
For System, Apps, and Personal features and
functions, see
Settings0186.
To access the vehicle personalization menu: 1. Touch the Settings icon on the Home Page of the infotainment display.
2. Touch Vehicle to display a list of available options.
3. Touch to select the desired feature setting. 4. Touch
9orRto turn a feature off or on.
5. Touch
zto go to the top level of the
Settings menu.
The menu may contain the following:
Rear Seat Reminder
This allows for a chime and a message when
the rear door has been opened before or
during operation of the vehicle.
Touch Off or On.
Climate and Air Quality
Touch and the following may display:
.Auto Fan Speed
.Auto Defog
.Auto Rear Defog
Auto Fan Speed
This setting specifies the amount of airflow
when the climate control fan setting is
Auto Fan.
Touch Low, Medium, or High.
Auto Defog
This setting automatically directs air to the
windshield to assist in defogging, based on
temperature and humidity conditions.

GMC Sierra/Sierra Denali 1500 Owner Manual (GMNA-Localizing-U.S./
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Instruments and Controls 133
Touch the controls on the infotainment
display to adjust the volume.
Reverse Tilt Mirror
When on, the driver, passenger, or both
driver and passenger outside mirrors will tilt
downward when the vehicle is shifted into
R (Reverse) to improve visibility of the
ground near the rear wheels. They may
move from their tilted position when the
vehicle is shifted out of R (Reverse) or
turned off. SeeReverse Tilt Mirrors 038.
Touch Off, On - Driver and Passenger, On -
Driver, or On - Passenger.
Remote Mirror Folding
When on, the outside mirrors will remotely
fold or unfold when the Remote Keyless
Entry (RKE) transmitter
QorKbutton is
pressed and held. See Folding Mirrors036.
Touch Off or On.
Lighting
Touch and the following may display:
.Vehicle Locator Lights
.Exit Lighting
.Automatic High Beam Assist Vehicle Locator Lights
This setting flashes the vehicle’s headlamps
when
Kis pressed on the Remote Keyless
Entry (RKE) transmitter.
Touch Off or On.
Exit Lighting
This setting specifies how long the
headlamps stay on after the vehicle is
turned off and exited.
Touch Off, 30 Seconds, 60 Seconds,
or 120 Seconds.
Automatic High Beam Assist
This setting specifies how the high beams
adjust based on the vehicle environment.
Touch IntelliBeam or Adaptive Headlight
System.
Power Door Locks
Touch and the following may display:
.Open Door Anti Lock Out
.Auto Door Unlock
.Delayed Door Lock Open Door Anti Lock Out
This setting prevents the driver door from
locking when the door is open. If this
setting is on, the Delayed Door Lock menu
will not be available.
Touch Off or On.
Auto Door Unlock
This setting allows selection of which doors
will automatically unlock when the vehicle is
shifted into P (Park).
Touch Off, All Doors, or Driver Door.
Delayed Door Lock
When on, this feature will delay the locking
of the doors. To override the delay, press
the power door lock switch on the door.
Touch Off or On.
Remote Lock, Unlock, and Start
Touch and the following may display:
.Remote Unlock Light Feedback
.Remote Lock Feedback
.Remote Door Unlock
.Remote Start Auto Cool Seats
.Remote Start Auto Heat Seats
.Remote Window Operation

GMC Sierra/Sierra Denali 1500 Owner Manual (GMNA-Localizing-U.S./
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136 Instruments and Controls
Bed View Camera Lighting
This feature specifies if the truck bed rail
lights are turned on when the Bed View
Camera is active. SeeAssistance Systems for
Parking or Backing 0266.
Touch Off or On.
Teen Driver
See “Teen Driver” underSettings 0186.
Valet Mode
This will lock the infotainment system and
steering wheel controls. It may also limit
access to vehicle storage locations,
if equipped.
To enable valet mode:
1. Enter a four-digit code on the keypad.
2. Select Enter to go to the confirmation screen.
3. Re-enter the four-digit code.
Touch Lock or Unlock to lock or unlock the
system. Touch Back to go back to the
previous menu.
Universal Remote System
See Radio Frequency Statement 0436.
Universal Remote System
Programming
If equipped, these buttons are in the
overhead console.
This system can replace up to three remote
control transmitters used to activate devices
such as garage door openers, security
systems, and home automation devices.
These instructions refer to a garage door
opener, but can be used for other devices. Do not use the Universal Remote system
with any garage door opener that does not
have the stop and reverse feature. This
includes any garage door opener model
manufactured before April 1, 1982.
Read the instructions completely before
programming the Universal Remote system.
It may help to have another person assist
with the programming process.
Keep the original hand-held transmitter for
use in other vehicles as well as for future
programming. Erase the programming when
vehicle ownership is terminated. See
“Erasing Universal Remote System Buttons”
later in this section.
To program a garage door opener, park
outside directly in line with and facing the
garage door opener receiver. Clear all people
and objects near the garage door.
Make sure the hand-held transmitter has a
new battery for quick and accurate
transmission of the radio-frequency signal.

GMC Sierra/Sierra Denali 1500 Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-14632426) - 2021 - CRC - 11/5/20
148 Infotainment System
Infotainment System
Introduction
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Steering Wheel Controls . . . . . . . . . . . . . . . 151
Using the System . . . . . . . . . . . . . . . . . . . . . . 152
Software Updates . . . . . . . . . . . . . . . . . . . . . . 155
Radio
AM-FM Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 155
HD Radio Technology . . . . . . . . . . . . . . . . . . 156
Radio Data System (RDS) . . . . . . . . . . . . . . 157
Satellite Radio . . . . . . . . . . . . . . . . . . . . . . . . . 157
Radio Reception . . . . . . . . . . . . . . . . . . . . . . . 158
Fixed Mast Antenna . . . . . . . . . . . . . . . . . . . 158
Multi-Band Antenna . . . . . . . . . . . . . . . . . . . 158
Audio Players
Avoiding Untrusted Media Devices . . . . . 158
USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Auxiliary Jack . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Bluetooth Audio . . . . . . . . . . . . . . . . . . . . . . . 162
OnStar System
OnStar System . . . . . . . . . . . . . . . . . . . . . . . . 162
Navigation
Using the Navigation System . . . . . . . . . . 163
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Navigation Symbols . . . . . . . . . . . . . . . . . . . 166Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
OnStar System . . . . . . . . . . . . . . . . . . . . . . . . . 173
Global Positioning System (GPS) . . . . . . . 173
Vehicle Positioning . . . . . . . . . . . . . . . . . . . . 174
Problems with Route Guidance . . . . . . . . 174
If the System Needs Service . . . . . . . . . . . 175
Map Data Updates . . . . . . . . . . . . . . . . . . . . . 175
Database Coverage Explanations . . . . . . . 175
Voice Recognition
Voice Recognition . . . . . . . . . . . . . . . . . . . . . . 175
Phone
Bluetooth (Overview) . . . . . . . . . . . . . . . . . . 180
Bluetooth (Pairing and Using a
Phone) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Apple CarPlay and Android Auto . . . . . . . 185
Settings
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Teen Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Trademarks and License Agreements
Trademarks and License Agreements . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Introduction
Read the following pages to become familiar
with the features.
{Warning
Taking your eyes off the road for too
long or too often while using any
infotainment feature can cause a crash.
You or others could be injured or killed.
Do not give extended attention to
infotainment tasks while driving. Limit
your glances at the vehicle displays and
focus your attention on driving. Use voice
commands whenever possible.
The infotainment system has built-in
features intended to help avoid distraction
by disabling some features when driving.
These features may gray out when they are
unavailable. Many infotainment features are
also available through the instrument cluster
and steering wheel controls.
Before driving:
.Become familiar with the operation,
center stack controls, steering wheel
controls, and infotainment display.

GMC Sierra/Sierra Denali 1500 Owner Manual (GMNA-Localizing-U.S./
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Infotainment System 149
.Set up the audio by presetting favorite
stations, setting the tone, and adjusting
the speakers.
.Set up phone numbers in advance so they
can be called easily by pressing a single
control or by using a single voice
command.
See Distracted Driving 0212.
Active Noise Cancellation (ANC)
If equipped, ANC reduces engine noise in the
vehicle’s interior. ANC requires the
factory-installed audio system, radio,
speakers, amplifier (if equipped), induction
system, and exhaust system to work
properly. Deactivation is required by your
dealer if related aftermarket equipment is
installed.
Overview
Infotainment System
The infotainment system is controlled by
using the infotainment display, controls on
the center stack, steering wheel controls,
and voice recognition.
Uplevel Radio
1.O(Power)
.Press to turn the power on.
.Press and hold to turn the
power off.
.Press to mute/unmute the system
when on.
.When the power is on and the
system is not muted, a quick
status pane will display when
Ois
pressed. Pressing
Owill mute the
system and trigger this pane to
show a long press is required to
actually power down the system.
.Turn to decrease or increase the
volume.
2.7
.Radio: Press and release to go to
the previous station or channel.
Press and hold to fast seek the
next strongest previous station or
channel. See AM-FM Radio 0155.
.USB/Bluetooth: Press to seek to
the beginning of the current or
previous track. Press and hold to
quickly reverse through a track.
Release to return to playing speed.
See USB Port 0158 or
Bluetooth Audio 0162.