key GMC SIERRA DENALI 2018 Service Manual

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349177) - 2018 - CRC - 10/17/17
210 Infotainment System command “ Play Album ” must first be
spoken; the system will then ask for
the album name. The reply would
be to say the name of the album
to play.
Once the number of songs has
exceeded approximately 8,000,
there is no support for accessing the
songs directly through voice
commands. There will still be
access to the media content by
using commands for playlists,
artists, and genres.
The access commands for playlists,
artists, and genres are prohibited
after the number of this type of
media exceeds 4,000.
The system will provide feedback
the first time voice recognition is
initiated if it has become apparent
that any of these limits are reached
during a device initializing process. Voice Recognition for the
Phone “ Call ” : Initiate a
call to an entered contact. The
command may include location if
the contact has location numbers
stored.
“ Call At Home, ”
“ At Work, ” “ On Mobile, ” or “ On
Other ” : Initiate a call to an entered
contact and location at home, at
work, on mobile device, or on
another phone.
“ Call ” : Initiate a
call to a standard phone number
seven or 10 digits in length, and
also 911, 411, or 611.
“ Pair Phone ” : Begins the
Bluetooth pairing process. Follow
instructions on the radio display.
“ Switch Phone ” : Select a different
phone for outgoing calls. “ Voice Keypad ” : Begins a dialog
to enter special numbers like
international numbers. The numbers
can be entered in groups of digits
with each group of digits being
repeated back by the system. If the
group of digits is not correct, the
command “ Delete ” will remove the
last group of digits and allow them
to be re-entered. Once the entire
number has been entered, the
command “ Call ” will start dialing the
number.
“ Voice Mail ” : Initiate a call to voice
mail numbers.
Voice Recognition for OnStar
(If Equipped) “ OnStar ” : Begin OnStar Voice
Recognition.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349177) - 2018 - CRC - 10/17/17
256 Driving and Operating Caution (Continued) premature wear and earlier
replacement. Follow this
breaking-in guideline every
time you get new brake
linings.
.
Do not tow a trailer during
break-in. See Trailer Towing
0 307 for the trailer towing
capabilities of the vehicle
and more information.
Following break-in, engine speed
and load can be gradually
increased.
Adjustable Throttle and
Brake Pedal If equipped, the position of the
throttle and brake pedals can be
changed.
The pedals can only be adjusted
when the vehicle is in P (Park). The switch used to adjust the
pedals is on the center stack, below
the climate controls.
Lift the switch up to move the
pedals closer to your body. Press
the switch down to move the
pedals away.
Before you start driving, fully press
the brake pedal to confirm the
adjustment is right for you.
The vehicle may have a memory
function, which lets pedal settings
be saved and recalled. See Memory
Seats 0 62 . Ignition Positions
Vehicles with Key Access have an
ignition switch with four different
positions.
To shift out of P (Park), the ignition
must be in ON/RUN or ACC/
ACCESSORY and the regular brake
pedal must be applied.
0 (STOPPING THE ENGINE/LOCK/
OFF) : When the vehicle is stopped,
turn the ignition switch to LOCK/
OFF to turn the engine off. Retained
Accessory Power (RAP) will remain
active. See Retained Accessory
Power (RAP) 0 260 .

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349177) - 2018 - CRC - 10/17/17
Driving and Operating 257This position locks the ignition and
steering wheel. It also locks the
transmission. The key can be
removed in LOCK/OFF.
The steering can bind with the
wheels turned off center. If this
happens, move the steering wheel
from right to left while turning the
key to ACC/ACCESSORY. If this
does not work, then the vehicle
needs service.
Do not turn the engine off when the
vehicle is moving. This may cause a
loss of power assist in the brake
and steering systems and disable
the airbags.
If the vehicle must be shut off in an
emergency:
1. Brake using a firm and steady
pressure. Do not pump the
brakes repeatedly. This may
deplete power assist, requiring
increased brake pedal force.
2. Shift the vehicle to N (Neutral).
This can be done while the
vehicle is moving. After shifting to N (Neutral), firmly apply the
brakes and steer the vehicle to
a safe location.
3. Come to a complete stop. Shift
to P (Park). Turn the ignition to
LOCK/OFF.
4. Set the parking brake. See
Parking Brake 0 281 .
The shift lever must be in P (Park)
to turn the ignition switch to
LOCK/OFF.
{ WarningTurning off the vehicle while
moving may cause loss of power
assist in the brake and steering
systems and disable the airbags.
While driving, only shut the
vehicle off in an emergency.
If the vehicle cannot be pulled over,
and must be shut off while driving,
turn the ignition to ACC/
ACCESSORY. CautionUsing a tool to force the key to
turn in the ignition could cause
damage to the switch or break the
key. Use the correct key, make
sure it is all the way in, and turn it
only with your hand. If the key
cannot be turned by hand, see
your dealer.
1 (ACC/ACCESSORY) : This
position lets things like the radio
and the windshield wipers operate
while the engine is off. It also
unlocks the steering wheel. Use this
position if the vehicle must be
pushed or towed.
2 (ON/RUN) : This position can be
used to operate the electrical
accessories and to display some
instrument cluster warning and
indicator lights. This position can
also be used for service and
diagnostics, and to verify the proper
operation of the malfunction
indicator lamp as may be required
for emission inspection purposes.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349177) - 2018 - CRC - 10/17/17
258 Driving and Operating The switch stays in this position
when the engine is running. The
transmission is also unlocked in this
position.
If the key is left in the ACC/
ACCESSORY or ON/RUN position
with the engine off, the battery could
be drained. The vehicle may not
start if the battery is allowed to drain
for an extended period of time.
3 (START) : This is the position that
starts the engine. When the engine
starts, release the key. The ignition
switch returns to ON/RUN for
driving.
A warning tone will sound when the
driver door is opened and the
ignition is in ACC/ACCESSORY or
LOCK/OFF, and the key is in the
ignition.
Starting the Engine If the vehicle has a diesel engine,
see the Duramax diesel
supplement.
For an eAssist vehicle, see the
Silverado/Sierra eAssist
supplement. CautionIf you add electrical parts or
accessories, you could change
the way the engine operates. Any
resulting damage would not be
covered by the vehicle warranty.
See Add-On Electrical Equipment
0 336 .
CautionIf the steering wheel is turned
until it reaches the end of its
travel, and is held in that position
while starting the vehicle, damage
may occur to the power steering
system and there may be loss of
power steering assist.
Move the shift lever to P (Park) or
N (Neutral). To restart the engine
when the vehicle is already moving,
use N (Neutral) only. CautionDo not try to shift to P (Park) if the
vehicle is moving. If you do, you
could damage the transmission.
Shift to P (Park) only when the
vehicle is stopped.
Starting Procedure 1. Turn the ignition key to START.
When the engine starts, let go
of the key. The idle speed will
go down as the engine gets
warm. Do not race the engine
immediately after starting it.
Operate the engine and
transmission gently to allow the
oil to warm up and lubricate all
moving parts.
When the low fuel warning light
is on and the FUEL LEVEL
LOW message is displayed in
the Driver Information Center
(DIC), hold the ignition switch
in the START position to
continue engine cranking.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349177) - 2018 - CRC - 10/17/17
Driving and Operating 259CautionCranking the engine for long
periods of time, by returning the
ignition to the START position
immediately after cranking has
ended, can overheat and damage
the cranking motor, and drain the
battery. Wait at least 15 seconds
between each try, to let the
cranking motor cool down.
2. If the engine does not start
after five to 10 seconds,
especially in very cold weather
(below − 18 °C or 0 °F), it could
be flooded with too much
gasoline. Try pushing the
accelerator pedal all the way to
the floor and holding it there
while holding the key in START
for up to 15 seconds. Wait at
least 15 seconds between each
try, to allow the cranking motor
to cool down. When the engine
starts, let go of the key and
accelerator. If the vehicle starts
briefly but then stops again, do the same thing. This clears the
extra gasoline from the engine.
Do not race the engine
immediately after starting it.
Operate the engine and
transmission gently until the oil
warms up and lubricates all
moving parts.
Fast Idle System If equipped, this feature is available
only with cruise control. The manual
fast idle switch is operated using the
cruise control buttons on the left
side of the steering wheel.
This system can be used to
increase engine idle speed
whenever the following conditions
are met:
.
The parking brake is set.
.
The brake pedal is not pressed.
.
The vehicle must not be moving
and the accelerator must not be
pressed. To control the fast idle:
.
To enable the Fast Idle System,
press and release the cruise
control on/off button and ensure
that the switch indicator light
is lit.
.
Press and release the cruise
control SET- button. Engine
speed will be held at
approximately 1200 rpm.
One of the following actions will turn
off the fast idle:
.
Pressing the brake.
.
Selecting the cruise control
cancel button.
.
Releasing the parking brake.
.
Moving the transmission shift
lever out of P (Park) or
N (Neutral).
.
Selecting the cruise control on/
off button when it was
previously on.
.
Pressing the cruise control SET-
button a second time.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349177) - 2018 - CRC - 10/17/17
260 Driving and Operating .
Pressing the accelerator more
than one-quarter of the
way down.
.
Turning the ignition off.
Retained Accessory
Power (RAP) The following vehicle accessories
can be used for up to 10 minutes
after the engine is turned off:
.
Audio System
.
Power Windows
.
OnStar System (if equipped)
.
Sunroof (if equipped)
These features work when the key
is in ON/RUN or ACC/
ACCESSORY. Once the key is
turned from ON/RUN to LOCK/OFF,
the windows and sunroof continue
to work up to 10 minutes or until any
door is opened. The radio continues
to work for up to 10 minutes or until
the driver door is opened. Accessory Power Outlets (APOs)
The vehicle may have Accessory
Power Outlets (APOs) in several
locations. See Power Outlets 0 133 .
The APOs in the console or center
seat position are powered by
Retained Accessory Power (RAP).
They will continue to work for up to
10 minutes after the key is turned
from ON/RUN to LOCK/OFF, or until
the driver door is opened.
The APOs on the center stack come
from the factory powered directly
from the vehicle battery, and supply
accessory power at all times,
regardless of ignition key position.
If electronic items are left plugged
into these APOs for long periods of
time with the vehicle off, the vehicle
battery could be drained. The
vehicle may not start if the battery is
allowed to drain for an extended
period of time. Engine Coolant Heater The engine heater can provide
easier starting and better fuel
economy during engine warm-up in
cold weather conditions at or below
− 18 °C (0 °F). Vehicles with an
engine heater should be plugged in
at least four hours before starting.
An internal thermostat in the
plug-end of the cord may exist,
which will prevent engine coolant
heater operation at temperatures
above − 18 °C (0 °F).
If the vehicle has a diesel engine,
see the Duramax diesel
supplement.
{ Warning
Do not plug in the engine block
heater while the vehicle is parked
in a garage or under a carport.
Property damage or personal
injury may result. Always park the
vehicle in a clear open area away
from buildings or structures.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349177) - 2018 - CRC - 10/17/17
262 Driving and Operating away from moving engine
parts. If you do not, it could be
damaged.
The length of time the heater should
remain plugged in depends on
several factors. Ask a dealer in the
area where you will be parking the
vehicle for the best advice on this.
Shifting Into Park
{ WarningIt can be dangerous to get out of
the vehicle if the shift lever is not
fully in P (Park) with the parking
brake firmly set. The vehicle can
roll. If you have left the engine
running, the vehicle can move
suddenly. You or others could be
injured. To be sure the vehicle will
not move, even when you are on
fairly level ground, use the steps
that follow. With four-wheel drive,
if the transfer case is in
N (Neutral), the vehicle will be
free to roll, even if the shift lever
(Continued) Warning (Continued) is in P (Park). Be sure the transfer
case is in a drive gear. If towing a
trailer, see Driving Characteristics
and Towing Tips 0 303 .
1. Hold the brake pedal down,
then set the parking brake. See
Parking Brake 0 281 .
2. Move the shift lever into the
P (Park) position by pulling the
shift lever toward you and
moving it up as far as it will go.
3. Be sure the transfer case (if
equipped) is in a drive gear –
not in N (Neutral).
4. Turn the ignition off.
5. Remove the key and take it
with you. If you can leave the
vehicle with the ignition key in
your hand, the vehicle is in
P (Park). Leaving the Vehicle with the
Engine Running
{ WarningIt can be dangerous to leave the
vehicle with the engine running.
The vehicle could move suddenly
if the shift lever is not fully in
P (Park) with the parking brake
firmly set.
If you have four-wheel drive and
the transfer case is in N (Neutral),
the vehicle will be free to roll,
even if the shift lever is in
P (Park). So be sure the transfer
case is in a drive gear – not in
N (Neutral).
And, if you leave the vehicle with
the engine running, it could
overheat and even catch fire. You
or others could be injured. Do not
leave the vehicle with the engine
running unless you have to.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349177) - 2018 - CRC - 10/17/17
Driving and Operating 265Warning (Continued).
There are holes or openings
in the vehicle body from
damage or aftermarket
modifications that are not
completely sealed.
If unusual fumes are detected or
if it is suspected that exhaust is
coming into the vehicle:
.
Drive it only with the
windows completely down.
.
Have the vehicle repaired
immediately.
Never park the vehicle with the
engine running in an enclosed
area such as a garage or a
building that has no fresh air
ventilation. Running the Vehicle
While Parked It is better not to park with the
engine running.
If the vehicle is left with the engine
running, follow the proper steps to
be sure the vehicle will not move.
See Shifting Into Park 0 262 and
Engine Exhaust 0 264 .
If parking on a hill and pulling a
trailer, see Driving Characteristics
and Towing Tips 0 303 .Automatic
Transmission If equipped, there is an electronic
shift lever position indicator within
the instrument cluster. This display
comes on when the ignition key is
turned on.
There are several different positions
for the shift lever.
Heavy-Duty 6-Speed Automatic
Transmission Shown, Others
Similar
See “ Range Selection Mode ” under
Manual Mode 0 268 .
P : This position locks the rear
wheels. Use P (Park) when starting
the engine because the vehicle
cannot move easily.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349177) - 2018 - CRC - 10/17/17
Driving and Operating 267CautionShifting out of P (Park) or
N (Neutral) with the engine
running at high speed may
damage the transmission. The
repairs would not be covered by
the vehicle warranty. Be sure the
engine is not running at high
speed when shifting the vehicle.
CautionA transmission hot message may
display if the automatic
transmission fluid is too hot.
Driving under this condition can
damage the vehicle. Stop and idle
the engine to cool the automatic
transmission fluid. This message
clears when the transmission fluid
has cooled sufficiently. D : This position is for normal
driving. It provides the best fuel
economy. If more power is needed
for passing, press the accelerator
pedal down.
.
Going less than about 55 km/h
(35 mph), push the accelerator
pedal about halfway down.
.
Going about 55 km/h (35 mph) or
more, push the accelerator all
the way down.
By doing this, the vehicle shifts
down to the next gear and has
more power.
Use D (Drive) and Tow/Haul Mode
when towing a trailer, carrying a
heavy load, driving on steep hills,
or driving off-road. Shift the
transmission to a lower gear
selection if the transmission shifts
too often.
Downshifting the transmission in
slippery road conditions could result
in skidding. See “ Skidding ” under
Loss of Control 0 238 . The vehicle has a shift stabilization
feature that adjusts the transmission
shifting to the current driving
conditions in order to reduce rapid
upshifts and downshifts. This shift
stabilization feature is designed to
determine, before making an
upshift, if the engine is able to
maintain vehicle speed by analyzing
things such as vehicle speed,
throttle position, and vehicle load.
If the shift stabilization feature
determines that a current vehicle
speed cannot be maintained, the
transmission does not upshift and
instead holds the current gear.
In some cases, this could appear to
be a delayed shift, however the
transmission is operating normally.
The transmission uses adaptive
shift controls. The adaptive shift
control process continually
compares key shift parameters to
pre-programmed ideal shifts stored
in the transmission ’ s computer. The
transmission constantly makes
adjustments to improve vehicle
performance according to how the
vehicle is being used, such as with
a heavy load or when the

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349177) - 2018 - CRC - 10/17/17
268 Driving and Operating temperature changes. During this
adaptive shift control process,
shifting might feel different as the
transmission determines the best
settings.
When temperatures are very cold,
the transmission's gear shifting
could be delayed providing more
stable shifts until the engine warms
up. Shifts could be more noticeable
with a cold transmission. This
difference in shifting is normal.
L : This position allows selection of
a range of gears appropriate for
current driving conditions.
If equipped, see “ Range Selection
Mode ” under Manual Mode 0 268 .
Caution
Spinning the tires or holding the
vehicle in one place on a hill
using only the accelerator pedal
may damage the transmission.
The repair will not be covered by
the vehicle warranty. If the vehicle
is stuck, do not spin the tires.
(Continued) Caution (Continued) When stopping on a hill, use the
brakes to hold the vehicle in
place.
Normal Mode Grade Braking If equipped with a gasoline engine
and an automatic transmission,
Normal Mode Grade Braking is
enabled when the vehicle is started,
but is not enabled in Range
Selection Mode. It assists in
maintaining desired vehicle speeds
when driving on downhill grades by
using the engine and transmission
to slow the vehicle. The first time
the system engages for each
ignition key cycle, a DIC message
will be displayed.
To disable or enable Normal Mode
Grade Braking within the current
ignition key cycle, press and hold
the Tow/Haul button for
five seconds. When the button is
released, the requested mode
change is made. A DIC message
displays. For other forms of grade braking,
see Tow/Haul Mode 0 271 and
Cruise Control 0 285 .
Kickdown Mode If equipped, the accelerator pedal
provides an additional downshift
after pressing through the kickdown
feature.
It requires extra pedal pressure near
the end of its travel to engage.
Manual Mode Range Selection Mode
If equipped, Range Selection Mode
helps control the vehicle's
transmission and vehicle speed
while driving downhill or towing a
trailer by letting you select a desired
range of gears.