display GMC SIERRA DENALI 2020 Workshop Manual

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13337776) - 2020 - CRC - 8/27/19
222 Driving and Operating
To rock the vehicle back and forth to
get out of snow, ice, or sand without
damaging the transmission, seeIf
the Vehicle Is Stuck 0199.
N : In this position, the engine does
not connect with the wheels. To
restart the engine when the vehicle
is already moving, use
N (Neutral) only.
Also, use N (Neutral) when the
vehicle is being towed.
{Warning
Shifting into a drive gear while the
engine is running at high speed is
dangerous. Unless your foot is
firmly on the brake pedal, the
vehicle could move very rapidly.
You could lose control and hit
people or objects. Do not shift
into a drive gear while the engine
is running at high speed.
Caution
Shifting out of P (Park) or
N (Neutral) with the engine
running at high speed may
damage the transmission. The
repairs would not be covered by
the vehicle warranty. Be sure the
engine is not running at high
speed when shifting the vehicle.
Caution
A transmission or engine oil hot
message may display if the
automatic transmission fluid or
engine oil is too hot. Driving
under this condition can damage
the vehicle. Stop and idle the
engine to cool the engine oil or
automatic transmission fluid.
These messages will clear when
the engine oil or transmission
fluid has cooled sufficiently. D :
This position is for normal
driving. It provides the best fuel
economy. If more power is needed
for passing, press the accelerator
pedal down.
. When going less than about
55 km/h (35 mph), push the
accelerator pedal about
halfway down.
. When going about 55 km/h
(35 mph) or more, push the
accelerator all the way down.
By doing this, the vehicle shifts
down to the next gear and has
more power.
Use D (Drive) and Tow/Haul Mode
when towing a trailer, carrying a
heavy load, driving on steep hills,
or driving off-road. Shift the
transmission to a lower gear if the
transmission shifts too often.
Downshifting the transmission in
slippery road conditions could result
in skidding. See “Skidding”under
Loss of Control 0190.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13337776) - 2020 - CRC - 8/27/19
Driving and Operating 223
The vehicle has a shift stabilization
feature that adjusts the transmission
shifting to the current driving
conditions in order to reduce rapid
upshifts and downshifts. This shift
stabilization feature is designed to
determine, before making an
upshift, if the engine is able to
maintain vehicle speed by analyzing
things such as vehicle speed,
throttle position, and vehicle load.
If the shift stabilization feature
determines that a current vehicle
speed cannot be maintained, the
transmission does not upshift and
instead holds the current gear.
In some cases, this could appear to
be a delayed shift, however the
transmission is operating normally.
If the engine or transmission detects
an impending hot fluid condition, the
transmission may upshift to limit
temperatures. Downshifts may also
be prevented. Normal operation
may continue unless the display
indicates there is a hot condition
and engine should be idled.The transmission uses adaptive
shift controls. The adaptive shift
control process continually
compares key shift parameters to
pre-programmed ideal shifts stored
in the transmission’s computer. The
transmission constantly makes
adjustments to improve vehicle
performance according to how the
vehicle is being used, such as with
a heavy load or when the
temperature changes. During this
adaptive shift control process,
shifting might feel different as the
transmission determines the best
settings.
When temperatures are very cold,
the transmission's gear shifting
could be delayed providing more
stable shifts until the engine warms
up. Shifts could be more noticeable
with a cold transmission. This
difference in shifting is normal.
If equipped with the 2.7L L4 engine,
engine speeds may be increased
while driving at highway speeds
while the engine is still warming up.L :
This position allows selection of
a range of gears appropriate for
current driving conditions.
If equipped, see “Range Selection
Mode” underManual Mode 0224.
Caution
Spinning the tires or holding the
vehicle in one place on a hill
using only the accelerator pedal
may damage the transmission.
The repair will not be covered by
the vehicle warranty. If the vehicle
is stuck, do not spin the tires.
When stopping on a hill, use the
brakes to hold the vehicle in
place.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13337776) - 2020 - CRC - 8/27/19
224 Driving and Operating
Manual Mode
Range Selection Mode
Range Selection Mode helps control
the vehicle's transmission and
vehicle speed while driving downhill
or towing a trailer by letting you
select a desired range of gears.
To use this feature:1. Move the shift lever to L (Manual Mode).
2. Press the plus/minus buttons on the shift lever to select the
desired range of gears for
current driving conditions.
When the shift lever is moved from
D (Drive) to L (Manual Mode), a
number displays next to the L,
indicating the current transmission
range. This number is the highest gear that
the transmission will command while
operating in L (Manual Mode). All
gears below that number are
available. As driving conditions
change, the transmission can
automatically shift to lower gears.
For example, when L5 is selected,
1 (First) through 5 (Fifth) gears are
automatically shifted by the
transmission, but 6 (Sixth) cannot be
used until the plus/minus button on
the shift lever is used to change to
the range.
When the shift lever is moved from
D (Drive) to L (Manual Mode), a
downshift may occur. The gear that
the transmission is operating in
when the shift lever is moved from
D (Drive) to L (Manual Mode)
determines if a downshift occurs.
See the following charts.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13337776) - 2020 - CRC - 8/27/19
228 Driving and Operating
{Warning
If equipped with four-wheel drive,
the vehicle will be free to roll if the
transfer case is in N (Neutral),
even when the shift lever is in
P (Park). You or someone else
could be seriously injured. Be
sure the transfer case is in a drive
gear—2
m, 4m, or 4n—or set the
parking brake before placing the
transfer case in N (Neutral). See
Shifting Into Park 0217.
Caution
Extended high-speed operation in
4
nmay damage or shorten the
life of the drivetrain.
An engagement noise and bump is
normal when shifting between 4
n
and 4mor N (Neutral), with the
engine running. Shifting into 4
nwill turn Traction
Control and StabiliTrak/Electronic
Stability Control (ESC) off. See
Traction Control/Electronic Stability
Control 0235.
Automatic Transfer Case
Two-Speed Transfer Case
If equipped, the transfer case
controls are used to shift into and
out of four-wheel drive.
To shift the transfer case, press the
desired button. The graphic in the
instrument cluster will flash while a shift is in progress. The graphic
displayed will change to indicate the
setting requested.
When the shift is complete the
graphic will stop flashing. The DIC
message turns off once the shift is
complete. If the transfer case
cannot complete a shift request, it
will go back to its last chosen
setting.
The settings are:
N (Neutral) :
Use only when the
vehicle needs to be towed. See
Recreational Vehicle Towing 0424
or
Towing the Vehicle 0424.
2
m(Two-Wheel Drive High) : Use
for driving on most streets and
highways. The front axle is not
engaged. This setting provides the
best fuel economy.
AUTO (Automatic Four-Wheel
Drive) : Use when road surface
conditions are variable. When
driving in AUTO, the front axle is
engaged, and the vehicle's power is
sent to the front and rear wheels

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13337776) - 2020 - CRC - 8/27/19
Driving and Operating 229
automatically based on driving
conditions. This setting provides
slightly lower fuel economy than 2
m.
4
m(Four-Wheel Drive High) : Use
this setting when extra traction is
needed, such as when driving on
snowy or icy roads, when
off-roading, or when plowing snow.
4
n(Four-Wheel Drive Low) : This
setting engages the front axle and
delivers extra torque. Choose 4
n
when driving off-road in deep sand,
deep mud, or deep snow, and while
climbing or descending steep hills.
While driving in 4
n, keep vehicle
speed below 72 km/h (45 mph).
Shifting into 4
nwill turn Traction
Control and StabiliTrak/ESC off.
See Traction Control/Electronic
Stability Control 0235.
Shifts between 2
m, 4m, and AUTO
Any of these shifts can be made at
normal driving speed. The actual 4x4 shift request is only
made after the button is released.
The 4x4 graphic will remain flashing
until the shift request has
completed. A DIC message displays
to indicate that the 4x4 transfer case
has been requested to shift to the
new desired state.
Once the 4x4 shift has completed,
the DIC message disappears, the
4x4 graphic stops flashing, and the
current setting is indicated.
When a shift to 2
mis completed
successfully while in P (Park), the
parking brake will engage. To
resume driving, shift the
transmission to the desired gear
and manually release the parking
brake or press the accelerator pedal
to begin driving. See Electric
Parking Brake 0233.
If equipped, use 4
n, AUTO, or 4mto
provide additional traction when
parking on a steep grade with poor
traction such as ice, snow, mud,
or gravel. Shifting Into 4
n
1. The ignition must be on and
the vehicle must be stopped or
moving less than 5 km/h
(3 mph) with the transmission
in N (Neutral). It is best for the
vehicle to be moving
1.6 to 3.2 km/h (1 to 2 mph).
2. Press 4
n. The actual 4x4 shift
request is only made after the
button is released. The 4x4
graphic will remain flashing
until the shift request has
completed. A DIC message
displays to indicate that the 4x4
transfer case has been
requested to shift to the new
desired state.
Once the 4x4 shift has
completed, the DIC message
disappears, the 4x4 graphic
stops flashing and the current
setting is indicated.
If vehicle speed is higher when shift
request occurs, a DIC message
displays. Reduce vehicle speed.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13337776) - 2020 - CRC - 8/27/19
230 Driving and Operating
If the transmission is not in
N (Neutral) when shift request
occurs, a DIC message displays.
The vehicle will allow 20 seconds
for the shift to occur. After this time,
a graphic in the instrument cluster
will indicate that the transfer case is
in 4
n.
Caution
Shifting the transmission into gear
before the requested mode
indicator light has stopped
flashing could damage the
transfer case.
If the transmission is not shifted into
N (Neutral) or the vehicle has not
slowed to 5 km/h (3 mph) within
20 seconds, the transfer case will
remain in its original state. This will
be indicated in the instrument
cluster.
With the vehicle moving less than
5 km/h (3 mph) and the transmission
in N (Neutral), attempt the shift
again. Shifting Out of 4
n
1. The vehicle must be stopped or
moving less than 5 km/h
(3 mph) with the transmission
in N (Neutral) and the ignition
on. It is best for the vehicle to
be moving
1.6 to 3.2 km/h (1 to 2 mph).
2. Press 4
m, AUTO, or 2m. The
actual 4x4 shift request is only
made after the button is
released. The 4x4 graphic will
remain flashing until the shift
request has completed. A DIC
message displays to indicate
the state of the request.
Once the 4x4 shift has
completed, the DIC message
disappears, the 4x4 graphic
stops flashing, and the current
setting is indicated.
If vehicle speed is higher when
shift request occurs, a DIC
message displays. Reduce
vehicle speed. If the transmission is not in
N (Neutral) when shift request
occurs, DIC messages will display.
The vehicle will allow 20 seconds
for this shift to occur. After this time,
a graphic in the instrument cluster
will indicate that the transfer case is
in 4
n.
Caution
Shifting the transmission into gear
before the requested mode
indicator light has stopped
flashing could damage the
transfer case.
If the transmission is not shifted into
N (Neutral) or the vehicle has not
slowed to 5 km/h (3 mph) within
20 seconds, the transfer case will
remain in its original state. This will
be indicated in the instrument
cluster.
With the vehicle moving less than
5 km/h (3 mph), and the
transmission in N (Neutral), attempt
the shift again.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13337776) - 2020 - CRC - 8/27/19
Driving and Operating 231
Shifting Into N (Neutral)
To shift into N (Neutral):1. Start the vehicle.
2. Shift the transmission to N (Neutral).
3. Shift the transfer case to 2
m.
4. Apply the parking brake and/or brake pedal.
5. Press 2
mfive times in
10 seconds until the N (Neutral)
graphic starts flashing in the
instrument cluster. When the
shift is complete, the graphic
stops flashing. If the parking
brake and/or brake pedal is not
applied within 20 seconds, the
transfer case will remain in the
original state.
6. If the transmission is not shifted into N (Neutral) or the
vehicle has not slowed to
5 km/h (3 mph) within
20 seconds, the transfer case
will remain in its original state.
This will be indicated in the
instrument cluster. Shifting Out of N (Neutral)
To shift out of N (Neutral):
1. Turn the ignition on with the engine off. See Ignition
Positions (Keyless Access)
0 208 or
Ignition Positions (Key Access)
0 210.
2. Set the parking brake. See Electric Parking Brake 0233.
3. Shift the transmission to N (Neutral).
4. Shift the transfer case to 2
m.
Transfer case shifts out of
N (Neutral) can only be made
into 2
m. When the shift to 2mis
complete, the graphic in the
instrument cluster will stop
flashing. If the transfer case
cannot complete a shift, the
graphic will return to the
previously selected setting. Single Speed Transfer Case
If equipped, the transfer case
controls are used to shift into and
out of four-wheel drive.
To shift the transfer case, press the
desired button. The graphic in the
instrument cluster will flash while a
shift is in progress. The graphic
displayed will change to indicate the
setting requested.
When the shift is complete the
graphic will stop flashing. The DIC
message turns off once the shift is
complete. If the transfer case

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13337776) - 2020 - CRC - 8/27/19
232 Driving and Operating
cannot complete a shift request, it
will go back to its last chosen
setting.
The settings are:
2
m(Two-Wheel Drive High) :Use
for driving on most streets and
highways. The front axle is not
engaged. This setting provides the
best fuel economy.
4
m(Four-Wheel Drive High) : Use
this setting when extra traction is
needed, such as when driving on
snowy or icy roads, when
off-roading, or when plowing snow.
AUTO (Automatic Four-Wheel
Drive)
Use when road surface conditions
are variable. When driving in AUTO,
the front axle is engaged, and the
vehicle's power is sent to the front
and rear wheels automatically
based on driving conditions. This
setting provides slightly lower fuel
economy than 2
m. Shifts between 2
m, 4m, and AUTO
Any of these shifts can be made at
normal driving speed.
The actual 4x4 shift request is only
made after the button is released.
The 4x4 graphic will remain flashing
until the shift request has
completed. A DIC message
displays.
Once the 4x4 shift has completed,
the DIC message disappears, the
4x4 graphic stops flashing, and the
current setting is indicated.
The actual 4x4 shift request is only
made after the button is released.
The 4x4 graphic will remain flashing
until the shift request has
completed.
A DIC message displays. Once the
4x4 shift has completed, the DIC
message disappears, the 4x4
graphic stops flashing, and the
current setting is indicated.Brakes
Electric Brake Boost
Vehicles equipped with electric
brake boost have hydraulic brake
circuits that are electronically
controlled when the brake pedal is
applied during normal operation.
The system performs routine tests
and turns off within a few minutes
after the vehicle is shutdown. Noise
may be heard during this time. If the
brake pedal is pressed during the
tests or when the electric brake
boost system is off, a noticeable
change in pedal force and travel
may be felt. This is normal.
Antilock Brake
System (ABS)
The Antilock Brake System (ABS)
helps prevent a braking skid and
maintain steering while
braking hard.
ABS performs a system check when
the vehicle is first driven.
A momentary motor or clicking noise

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13337776) - 2020 - CRC - 8/27/19
234 Driving and Operating
is only partially applied or there is a
problem with the EPB. A DIC
message will display. Release the
EPB and try to apply it again. If the
light does not come on, or keeps
flashing, have the vehicle serviced.
Do not drive the vehicle if the
Yor
PARK light is flashing. See your
dealer. See Electric Parking Brake
Light 0140.
If the
8light is on, press the EPB
switch and hold it. Continue to hold
the switch until the
Yor PARK
light remains on. If the
8light
remains on, see your dealer.
If the EPB is applied while the
vehicle is moving, the vehicle will
decelerate as long as the switch is
pressed. If the switch is pressed
until the vehicle comes to a stop,
the EPB will remain applied.
The vehicle may automatically apply
the EPB in some situations when
the vehicle is not moving. This is
normal, and is done to periodically
check the correct operation of the
EPB system. If the EPB fails to apply, block the
rear wheels to prevent vehicle
movement.
EPB Release
To release the EPB:
1. Turn the ignition on or to ACC/ ACCESSORY.
2. Apply and hold the brake pedal.
3. Press the EPB switch momentarily.
The EPB is released when the
Y
or PARK light is off.
If the
8light is on, release the EPB
by pressing and holding the EPB
switch. Continue to hold the switch
until the
Yor PARK light is off.
If either light stays on after release
is attempted, see your dealer.
Caution
Driving with the parking brake on
can overheat the brake system
and cause premature wear or
damage to brake system parts.
Make sure that the parking brake
is fully released and the brake
warning light is off before driving.
Automatic EPB Release
The EPB will automatically release if
the vehicle is running, placed into
gear, and an attempt is made to
drive away. Avoid rapid acceleration
when the EPB is applied, to
preserve parking brake lining life.
Brake Assist
Brake Assist detects rapid brake
pedal applications due to
emergency braking situations and
provides additional braking to
activate the Antilock Brake System
(ABS) if the brake pedal is not
pushed hard enough to activate
ABS normally. Minor noise, brake

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13337776) - 2020 - CRC - 8/27/19
236 Driving and Operating
intended path. Trailer Sway Control
(TSC) is also on automatically when
the vehicle is started. SeeTrailer
Sway Control (TSC) 0308.
If cruise control is being used and
traction control or StabiliTrak/ESC
begins to limit wheel spin, cruise
control will disengage. Cruise
control may be turned back on when
road conditions allow.
Both systems come on
automatically when the vehicle is
started and begins to move. The
systems may be heard or felt while
they are operating or while
performing diagnostic checks. This
is normal and does not mean there
is a problem with the vehicle.
It is recommended to leave both
systems on for normal driving
conditions, but it may be necessary
to turn TCS off if the vehicle gets
stuck in sand, mud, ice, or snow.
See If the Vehicle Is Stuck 0199
and “Turning the Systems Off and
On” later in this section. When the transfer case (if equipped)
is in Four-Wheel Drive Low, the
stability system is automatically
disabled,
gcomes on, and the
appropriate message will appear on
the Driver Information Center (DIC).
Both traction control and StabiliTrak/
ESC are automatically disabled in
this condition.
The indicator light for both systems
is in the instrument cluster. This
light will:
. Flash when TCS is limiting
wheel spin.
. Flash when StabiliTrak/ESC is
activated.
. Turn on and stay on when either
system is not working.
If either system fails to turn on or to
activate, a message displays in the
Driver Information Center (DIC), and
dcomes on and stays on to
indicate that the system is inactive
and is not assisting the driver in
maintaining control. The vehicle is
safe to drive, but driving should be
adjusted accordingly.
If
dcomes on and stays on:
1. Stop the vehicle.
2. Turn the engine off and wait 15 seconds.
3. Start the engine.
Drive the vehicle. If
dcomes on
and stays on, the vehicle may need
more time to diagnose the problem.
If the condition persists, see your
dealer.
Turning the Systems Off
and On