Infotainment system GMC TERRAIN 2019 Owner's Guide

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
408 Customer Information
GM will not access these data or
share it with others except: with the
consent of the vehicle owner or,
if the vehicle is leased, with the
consent of the lessee; in response
to an official request by police or
similar government office; as part of
GM's defense of litigation through
the discovery process; or, as
required by law. Data that GM
collects or receives may also be
used for GM research needs or may
be made available to others for
research purposes, where a need is
shown and the data is not tied to a
specific vehicle or vehicle owner.OnStar
If the vehicle is equipped with
OnStar and has an active service
plan, additional data may be
collected through the OnStar
system. This includes information
about the vehicle’s operation;
collisions involving the vehicle; the
use of the vehicle and its features;
and, in certain situations, the
location and approximate GPS
speed of the vehicle. Refer to the
OnStar Terms and Conditions and
Privacy Statement on the OnStar
website.
SeeOnStar Additional Information
0 411.
Infotainment System
If the vehicle is equipped with a
navigation system as part of the
infotainment system, use of the
system may result in the storage of
destinations, addresses, telephone
numbers, and other trip information.
See the infotainment manual for
information on stored data and for
deletion instructions.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
410 OnStar
Press=to:
. Open the OnStar app on the
infotainment display. See the
infotainment manual for
information on how to use the
OnStar app.
Or
. Make a call, end a call,
or answer an incoming call.
. Give OnStar Hands-Free Calling
voice commands.
. Give OnStar Turn-by-Turn
Navigation voice commands.
. Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped. PressQto connect to an
Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of
the vehicle's key operating
systems.
. Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority connection
to an OnStar Advisor available
24/7 to:
. Get help for an emergency.
. Be a Good Samaritan or
respond to an AMBER Alert.
. Get assistance in severe
weather or other crisis situations
and find evacuation routes.
OnStar Services
Emergency
Emergency Services require an
active safety and security plan. With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately connected in to
the vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and
relay important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider
to help with a flat tire, a battery
jump, or an empty gas tank.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
412 OnStar
.PressQto speak with an
Advisor.
OnStar or connected services
cannot work unless the vehicle is in
a place where OnStar has an
agreement with a wireless service
provider for service in that area. The
wireless service provider must also
have coverage, network capacity,
reception, and technology
compatible with OnStar or
connected services. Service
involving location information about
the vehicle cannot work unless GPS
signals are available, unobstructed,
and compatible with the OnStar
hardware. OnStar or connected
services may not work if the OnStar
equipment is not properly installed
or it has not been properly
maintained. If equipment or software
is added, connected, or modified,
OnStar or connected services may
not work. Other problems beyond
the control of OnStar —such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage to the vehicle in a crash, or wireless
phone network congestion or
jamming
—may prevent service.
See Radio Frequency Statement
0 405.
Services for People with
Disabilities
Advisors provide services to help
with physical disabilities and
medical conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
If equipped, TTY mode can be
turned on or off by touching
Settings, then Apps, and then
Phone. When TTY mode is on,
phone calls can be made or
received with OnStar using the
infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
Connected Services 417
Connected
Services
Connected Services
Navigation . . . . . . . . . . . . . . . . . . . . 417
Connections . . . . . . . . . . . . . . . . . . 418
Diagnostics . . . . . . . . . . . . . . . . . . . 420
Connected Services
Navigation
Navigation requires a specific
OnStar or connected service plan.
Press
Qto receive Turn-by-Turn
directions or have them sent to the
vehicle’s navigation screen,
if equipped.
Turn-by-Turn Navigation
1. PressQto connect to an
Advisor.
2. Request directions to be downloaded to the vehicle.
3. Follow the voice-guided commands.
Using Voice Commands
During a Planned Route
Functionality of the Voice Command
button, if equipped, may vary by
vehicle and region. For some
vehicles, press
=to open the OnStar app on the infotainment
display. For other vehicles press
=
as follows.
Cancel Route
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Cancel route.” System
responds: “Do you want to
cancel directions?”
3. Say “Yes.”System responds:
“OK, request completed, thank
you, goodbye.”
Route Preview
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Route preview.” System
responds with the next three
maneuvers.
Repeat
1. Press
=. System responds:
“OnStar ready,” then a tone.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
418 Connected Services
2. Say“Repeat.” System
responds with the last direction
given, then responds with
“OnStar ready,” then a tone.
Get My Destination
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Get my destination.”
System responds with the
address and distance to the
destination, then responds with
“OnStar ready,” then a tone.
Send Destination to Vehicle
Directions can be sent to the
vehicle’s navigation screen,
if equipped.
Press
Q, then ask the Advisor to
download directions to the vehicle’s
navigation system, if equipped. After
the call ends, the navigation screen
will provide prompts to begin driving
directions. Routes that are sent to
the navigation screen can only be
canceled through the navigation
system. See www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Connections
The following services help with
staying connected.
For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Ensuring Security
.
Change the default passwords
for the Wi-Fi hotspot and
myGMC mobile application.
Make these passwords different
from each other and use a
combination of letters, numbers,
and symbols to increase the
security.
. Change the default name of the
SSID (Service Set Identifier).
This is your network’s name that
is visible to other wireless
devices. Choose a unique name
and avoid family names or
vehicle descriptions. Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in
Wi-Fi hotspot that provides access
to the Internet and web content at
4G LTE speed. Up to seven mobile
devices can be connected. A data
plan is required. Use the in-vehicle
controls only when it is safe to
do so.
1. To retrieve Wi-Fi hotspot information, press
=to open
the OnStar app on the
infotainment display, then
select Wi-Fi Hotspot. On some
vehicles, touch Wi-Fi or Wi-Fi
Settings on the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID),
password, and on some
vehicles, the connection type
(no Internet connection, 3G,
4G, 4G LTE), and signal quality
(poor, good, excellent).
3. To change the SSID or password, press
Qor call
1-888-4ONSTAR to connect
with an Advisor. On some

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
Connected Services 419
vehicles, the SSID and
password can be changed in
the Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, using the myGMC
mobile app, or by contacting an
OnStar Advisor. On some vehicles,
Wi-Fi can also be managed from the
Wi-Fi Hotspot menu.
MyGMC Mobile App (If Available)
Download the myGMC mobile app
to compatible Apple and Android
smartphones. GMC users can
access the following services from a
smartphone:
. Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps. .
Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map
(U.S. market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with GMC on social
media.
Features are subject to change. For
myGMC mobile app information and
compatibility, see my.gmc.com.
An active OnStar or connected
service plan may be required.
A compatible device,
factory-installed remote start, and power locks are required. Data rates
apply. See www.onstar.com for
details and system limitations.
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
OnStar Hands-Free Calling
Make and receive calls with the
built-in wireless calling service,
which requires available minutes.
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=
to open the OnStar app on the
infotainment display, then select
Hands-Free calling. For other
vehicles press
=as follows.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-12146071) - 2019 - crc - 7/27/18
Index 423
Child Restraints (cont'd)Securing . . . . . . . . . . . . . . . . . 104, 106
Systems . . . . . . . . . . . . . . . . . . . . . . . . 95
Circuit Breakers . . . . . . . . . . . . . . . . 318
Cleaning
Exterior Care . . . . . . . . . . . . . . . . . 367
Interior Care . . . . . . . . . . . . . . . . . . 371
Climate Control Systems . . . . . . . 170 Air Conditioning . . . . . . . . . . . . . . 170
Dual Automatic . . . . . . . . . . . . . . . 172
Heating . . . . . . . . . . . . . . . . . . . . . . . 170
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Cluster, Instrument . . . . . . . . 122, 125
Cold Weather Operation . . . . . . . . 264
Collision Damage Repair . . . . . . . 402
Compact Spare Tire . . . . . . . . . . . . 359
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . 109
Compass . . . . . . . . . . . . . . . . . . . . . . . 116
Compressor Kit, Tire Sealant . . . 347
Connected Services Connections . . . . . . . . . . . . . . . . . . 418
Diagnostics . . . . . . . . . . . . . . . . . . . 420
Navigation . . . . . . . . . . . . . . . . . . . . 417
Connections Connected Services . . . . . . . . . . 418
Control Hill Descent . . . . . . . . . . . . . . . . . . 225 Control (cont'd)
Traction and Electronic
Stability . . . . . . . . . . . . . . . . . . . . . 222
Control Light
Hill Descent . . . . . . . . . . . . . . . . . . 137
Control of a Vehicle . . . . . . . . . . . . . 181
Convenience Net . . . . . . . . . . . . . . . 111
Convex Mirrors . . . . . . . . . . . . . . . . . . 51
Coolant Engine Temperature Gauge . . 130
Cooling . . . . . . . . . . . . . . . . . . . . 170, 172
Cooling System . . . . . . . . . . . . . . . . . 301
Courtesy Lamps . . . . . . . . . . . . . . . . 166
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 401
Cover Cargo . . . . . . . . . . . . . . . . . . . . . . . . . .110
Cruise Control . . . . . . . . . . . . . . . . . . 230
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Cruise Control, Adaptive . . . . . . . . 232
Cupholders . . . . . . . . . . . . . . . . . . . . . 109
Customer Assistance . . . . . . . . . . . 398 Offices . . . . . . . . . . . . . . . . . . . . . . . . 397
Text Telephone (TTY)
Users . . . . . . . . . . . . . . . . . . . . . . . 398
Customer Information Publications OrderingInformation . . . . . . . . . . . . . . . . . . 404 Customer Satisfaction
Procedure . . . . . . . . . . . . . . . . . . . . . 395
D
Damage Repair, Collision . . . . . . . 402
Danger, Warning, and Caution . . . . 3
Data Collection
Infotainment System . . . . . . . . . . 408
OnStar . . . . . . . . . . . . . . . . . . . . . . . 408
Data Recorders, Event . . . . . . . . . 407
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 163
Defensive Driving . . . . . . . . . . . . . . . 181
Delayed Locking . . . . . . . . . . . . . . . . . 40
Diagnostics Connected Services . . . . . . . . . . 420
Diesel Exhaust Fluid . . . . . . . . 28, 208
Diesel Exhaust Fluid (DEF)
Warning Light . . . . . . . . . . . . . . . . . 140
Diesel Particulate Filter . . . . . . . . . 207
Distracted Driving . . . . . . . . . . . . . . . 180
Dome Lamps . . . . . . . . . . . . . . . . . . . 166
Door Delayed Locking . . . . . . . . . . . . . . . . 40
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Power Locks . . . . . . . . . . . . . . . . . . . . 40
Drive Belt Routing, Engine . . . . . . 394

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-12146071) - 2019 - crc - 7/27/18
426 Index
Headlamps (cont'd)Automatic . . . . . . . . . . . . . . . . . . . . . 164
Bulb Replacement . . . . . . . . . . . . 314
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . 163
Flash-to-Pass . . . . . . . . . . . . . . . . . 163
High Intensity Discharge (HID) Lighting . . . . . . . . . . . . . . . 315
High-Beam On Light . . . . . . . . . . 141
High/Low Beam Changer . . . . . 163
Lamps On Reminder . . . . . . . . . 141
Heated Rear Seats . . . . . . . . . . . . . . . . . . . . . 70
Steering Wheel . . . . . . . . . . . . . . . .114
Heated and Ventilated Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Heated Mirrors . . . . . . . . . . . . . . . . . . . 51
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . 200
Heating . . . . . . . . . . . . . . . . . . . . 170, 172
High-Beam On Light . . . . . . . . . . . . 141
Hill and Mountain Roads . . . . . . . . 188
Hill Descent Control (HDC) . . . . . 225
Hill Descent Control Light . . . . . . . 137
Hill Start Assist (HSA) . . . . . . . . . . 221
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 287
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114 How to Wear Seat Belts
Properly . . . . . . . . . . . . . . . . . . . . . . . . 72
HVAC . . . . . . . . . . . . . . . . . . . . . . 170, 172
I
Ignition Positions . . . . . . . . . . . . . . . 195
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 49
Indicator Pedestrian Ahead . . . . . . . . . . . . 137
Vehicle Ahead . . . . . . . . . . . . . . . . 137
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . . 93
Information Publication Ordering . . . . . . . . . . 404
Infotainment . . . . . . . . . . . . . . . . . . . . 169
Infotainment System . . . . . . . . . . . . 408
Instrument Cluster . . . . . . . . . 122, 125
Interior Rearview Mirrors . . . . . . . . . 52
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . . . 360
K
Keyless EntryRemote (RKE) System . . . . . . . . . 30
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
L
Labeling, Tire Sidewall . . . . . . . . . . 327
Lamps
Courtesy . . . . . . . . . . . . . . . . . . . . . . 166
Daytime Running (DRL) . . . . . . 163
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 166
Exterior Controls . . . . . . . . . . . . . . 161
Exterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . 168
Front Turn Signal . . . . . . . . . . . . . 315
License Plate . . . . . . . . . . . . . . . . . 316
Malfunction Indicator
(Check Engine) . . . . . . . . . . . . . 133
On Reminder . . . . . . . . . . . . . . . . . 141
Reading . . . . . . . . . . . . . . . . . . . . . . 167
Taillamps . . . . . . . . . . . . . . . . . . . . . 316
Lane Change Alert (LCA) . . . . . . . 256
Lane Departure Warning (LDW) . . . . . . . . . . . . . . . . 258
Lane Keep Assist (LKA) . . . . . . . . 258
Lane Keep Assist Light . . . . . . . . . 137
Lap-Shoulder Belt . . . . . . . . . . . . . . . 74
LATCH System Replacing Parts after a
Crash . . . . . . . . . . . . . . . . . . . . . . . 103
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . . . 98
LED Lighting . . . . . . . . . . . . . . . . . . . . 315

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-12146071) - 2019 - crc - 7/27/18
430 Index
Service (cont'd)Maintenance Records . . . . . . . . 390
Maintenance, General
Information . . . . . . . . . . . . . . . . . . 376
Parts Identification Label . . . . . 391
Scheduling Appointments . . . . . 401
Service Electric Parking Brake Light . . . . . . . . . . . . . . . . . . . . 136
Services
Special Application . . . . . . . . . . . 383
Servicing the Airbag . . . . . . . . . . . . . 89
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 202
Out of Park . . . . . . . . . . . . . . . . . . . 203
Side Blind Zone Alert (SBZA) . . . 255
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 165
Spare Tire
Compact . . . . . . . . . . . . . . . . . . . . . . 359
Special Application Services . . . . 383
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . . 392
Speedometer . . . . . . . . . . . . . . . . . . . 128
StabiliTrak
OFF Light . . . . . . . . . . . . . . . . . . . . . 138
Start Assist, Hill . . . . . . . . . . . . . . . . . 221
Start Vehicle, Remote . . . . . . . . . . . 36
Starter Switch Check . . . . . . . . . . . 310 Starting the Engine . . . . . . . . . . . . . 197
Steering . . . . . . . . . . . . . . . . . . . . . . . . 182
Heated Wheel . . . . . . . . . . . . . . . . .114
Wheel Adjustment . . . . . . . . . . . . .114
Wheel Controls . . . . . . . . . . . . . . . .114
Stop/Start System . . . . . . . . . . . . . . 199
Storage Areas Cargo Cover . . . . . . . . . . . . . . . . . . .110
Center Console . . . . . . . . . . . . . . . 109
Convenience Net . . . . . . . . . . . . . . 111
Glove Box . . . . . . . . . . . . . . . . . . . . 109
Roof Rack System . . . . . . . . . . . . . 111
Storage Compartments . . . . . . . . . 109
Storing the Tire Sealant and Compressor Kit . . . . . . . . . . . . . . . 353
Struts
Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . 313
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 190
Summer Tires . . . . . . . . . . . . . . . . . . 327
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 54
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System Forward CollisionAlert (FCA) . . . . . . . . . . . . . . . . . . 250
Infotainment . . . . . . . . . . . . . 169, 408
Roof Rack . . . . . . . . . . . . . . . . . . . . . 111 Systems
Driver Assistance . . . . . . . . . . . . . 242
T
Tachometer . . . . . . . . . . . . . . . . . . . . . 128
Taillamps . . . . . . . . . . . . . . . . . . . . . . . 316
Text Telephone (TTY) Users . . . . 398
Theft-Deterrent Systems . . . . . . . . . 50
Immobilizer . . . . . . . . . . . . . . . . . . . . . 49
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 325 All-Season . . . . . . . . . . . . . . . . . . . . 326
Buying New Tires . . . . . . . . . . . . . 341
Chains . . . . . . . . . . . . . . . . . . . . . . . . 345
Changing . . . . . . . . . . . . . . . . . . . . . 354
Compact Spare . . . . . . . . . . . . . . . 359
Designations . . . . . . . . . . . . . . . . . 329
Different Size . . . . . . . . . . . . . . . . . 342
If a Tire Goes Flat . . . . . . . . . . . . 345
Inspection . . . . . . . . . . . . . . . . . . . . 339
Pressure . . . . . . . . . . . . . . . . . . . . . . 332
Pressure Light . . . . . . . . . . . . . . . . 139
Pressure Monitor Operation . . 335
Pressure Monitor System . . . . . 334
Rotation . . . . . . . . . . . . . . . . . . . . . . 339
Sealant and
Compressor Kit . . . . . . . . . . . . . 347