driver information GMC TERRAIN 2019 Service Manual

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
196 Driving and Operating
If the vehicle is in R (Reverse), D
(Drive) or L (Low), the vehicle will
shift to P (Park), the ignition will turn
off, and Retained Accessory Power
(RAP) will remain active. See
Retained Accessory Power (RAP)
0202.
If the vehicle is in N (Neutral), the
ignition will return to ACC/
ACCESSORY and display the
message SHIFT TO PARK in the
Driver Information Center (DIC).
When the vehicle is shifted into
P (Park), the ignition system will
turn off.
The vehicle may have an electric
steering column lock. The lock is
activated when the vehicle is turned
off and either front door is opened.
A sound may be heard as the lock
actuates or releases. The steering
column lock may not release with
the wheels turned off center. If this
happens, the vehicle may not start.
Move the steering wheel from left to
right while attempting to start the
vehicle. If this does not work, the
vehicle needs service. Do not turn the engine off when the
vehicle is moving. This will cause a
loss of power assist in the brake
and steering systems and disable
the airbags.
If the vehicle must be turned off in
an emergency:
1. Brake using a firm and steady pressure. Do not pump the
brakes repeatedly. This may
deplete power assist, requiring
increased brake pedal force.
2. Shift the vehicle to N (Neutral). This can be done while the
vehicle is moving. After shifting
to N (Neutral), firmly apply the
brakes and steer the vehicle to
a safe location.
3. Come to a complete stop and shift to P (Park).
4. Set the parking brake. See Electric Parking Brake 0219.
Press ENGINE START/STOP
to turn the vehicle off.{Warning
Turning off the vehicle while
moving may cause loss of power
assist in the brake and steering
systems and disable the airbags.
While driving, only shut the
vehicle off in an emergency.
If the vehicle cannot be pulled over
and must be shut off while driving,
press and hold ENGINE START/
STOP for longer than two seconds,
or press twice in five seconds.
ACC/ACCESSORY (Amber
Indicator Light) : This mode allows
you to use some electrical
accessories when the engine is off.
With the ignition off, pressing the
button one time without the brake
pedal applied will place the ignition
system in ACC/ACCESSORY.
The ignition will switch from ACC/
ACCESSORY to OFF after
five minutes to prevent battery
rundown.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
Driving and Operating 197
ON/RUN/START (Green Indicator
Light) :This mode is for starting
and driving. With the ignition off and
the brake pedal applied, pressing
the button once will turn the ignition
on. Once engine cranking begins,
release the button. Engine cranking
will continue until the engine starts.
See Starting the Engine 0197. The
ignition will then remain in on.
Service Mode
This power mode is available for
service and diagnostics, and to
verify the proper operation of the
malfunction indicator lamp as may
be required for emission inspection
purposes. With the vehicle off and
the brake pedal not applied,
pressing and holding ENGINE
START/STOP for more than
five seconds will place the vehicle in
Service Mode. The instruments and
audio systems will operate as they
do in ON/RUN, but the vehicle will
not be able to be driven. The engine
will not start in Service Mode. Press
ENGINE START/STOP again to turn
the vehicle off.Starting the Engine
Shift the vehicle into P (Park) or
N (Neutral). To restart the engine
when the vehicle is already moving,
use N (Neutral) only.
Caution
Do not try to shift to P (Park) if the
vehicle is moving. If you do, you
could damage the transmission.
Shift to P (Park) only when the
vehicle is stopped.
Caution
If you add electrical parts or
accessories, you could change
the way the engine operates. Any
resulting damage would not be
covered by the vehicle warranty.
See Add-On Electrical Equipment
0 282. Gasoline Engine Starting
Procedure
1. With the Keyless Access system, the Remote Keyless
Entry (RKE) transmitter must
be in the vehicle. Press
ENGINE START/STOP with the
brake pedal applied. When the
engine begins cranking, let go
of the button.
The idle speed will go down as
the engine gets warm. Do not
race the engine immediately
after starting it.
If the RKE transmitter is not in
the vehicle, if there is
interference, or if the RKE
battery is low, a Driver
Information Center (DIC) will
display a message. See
Remote Keyless Entry (RKE)
System Operation 030.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
Driving and Operating 203
Torque Lock
Torque lock is when the weight of
the vehicle puts too much force on
the parking pawl in the
transmission. This happens when
parking on a hill and shifting the
transmission into P (Park) is not
done properly and then it is difficult
to shift out of P (Park). To prevent
torque lock, set the parking brake
and then shift into P (Park). To find
out how, see“Shifting Into Park”
listed previously.
On certain steep grades, the
transmission will automatically set
the parking brake to prevent
torque lock.
If torque lock does occur, the
vehicle may need to be pushed
uphill by another vehicle to relieve
the parking pawl pressure, so you
can shift out of P (Park).
Shifting out of Park
This vehicle is equipped with an
electronic transmission. If the
vehicle has an uncharged battery or
a battery with low voltage, try charging or jump starting the
battery. See
Jump Starting - North
America 0360.
To shift out of P (Park): 1. Ensure the engine is running.
2. Apply the brake pedal.
3. Press or pull the desired shift switch on the center stack.
4. The P indicator will turn white and the gear indicator will turn
red when the vehicle is no
longer in P (Park).
If the vehicle cannot shift out of
P (Park), a Driver Information
Center (DIC) message will be
displayed. See your dealer for
service.
Diesel Engine Only
Vehicles with a diesel engine do not
have manual park release. To shift
to N (Neutral) with the engine off.
1. Turn the ignition off.
2. Put the ignition in service mode. See Ignition Positions
0 195 3. Apply the brake pedal.
4. Press and hold the N (Neutral)
button until N is illuminated
in red.
5. When N (Neutral) is no longer needed, shift to P (Park) and
turn the ignition off.
Manual Park Release (Gasoline
Engine Only)
Vehicles with a gasoline engine may
include a manual park release that
can be used to shift the vehicle into
N (Neutral) when the engine is not
running.
{Warning
The transmission will be placed in
N (Neutral) when the manual park
release is pulled. The vehicle can
roll and you or others could be
injured. Ensure the vehicle is on
level ground.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
Driving and Operating 207
Diesel Particulate
Filter
The Diesel Particulate Filter (DPF)
system filters soot particles out of
the exhaust gases. The DPF is
under the vehicle in the exhaust
system.
Depending on a number of factors
monitored by the engine computer,
the DPF will need to be cleaned of
accumulated solids. When a
cleaning is needed, the engine
computer will initiate a self-cleaning
function that runs automatically
during driving without any
notification. The filter is cleaned by
periodically burning off the soot
particles at high temperature. This
process takes place automatically
under set driving conditions and
may take up to 25 minutes. Fuel
consumption may be higher during
this period.
While the DPF cleaning is
automatically controlled by the
engine computer, the vehicle will
need to operate continuously for
approximately 25 minutes and atspeeds greater than 50 km/h
(30 mph) to clean the DPF
effectively.
If the vehicle is used for numerous
short trips or extended slow-speed
operation, the engine computer may
not be able to adequately heat up
the exhaust system to clean the
DPF effectively. The engine
computer has been designed to
continuously monitor the condition
of the DPF. When the engine
computer detects that the DPF is
nearly full of particulates and that
the vehicle is not being operated in
a manner that would allow effective
automatic DPF cleaning, a Driver
Information Center (DIC) message
will display. Start the cleaning
process as soon as possible.
Cleaning Process
To activate the cleaning process,
continue driving safely, and keep
vehicle speed above 50 km/h (30
mph) until the warning message in
the DIC turns off.
If the vehicle continues to be driven
with the DPF warning message on,
and the exhaust filter is not cleaned
as required, the malfunction
indicator lamp and the ENGINE
POWER IS REDUCED message
will come on. Dealer service is
necessary.
See
Malfunction Indicator Lamp
(Check Engine Light) 0133.
{Warning
During DPF self cleaning or
during extended idling while
parked, the exhaust system and
exhaust gases are very hot.
Things that burn could touch hot
exhaust parts under the vehicle
and ignite. You or others could be
burned. Do not park, or idle for an
extended period of time, near or
over papers, leaves, dry grass,
or other things that can burn.
Keep the exhaust area clear of
material that could ignite or burn.
See Parking over Things That
Burn 0205 for more information.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
Driving and Operating 209
Caution
Do not mix fuel with DEF, and do
not put DEF in the fuel tank. This
could lead to costly repairs that
might not be covered by the
vehicle warranty.
It is recommended to fill the DEF
tank on level ground and when the
vehicle is not running. When adding
fluid, it is recommended to fill the
DEF tank.
Caution
Do not overfill the DEF tank and
do not allow DEF to contact the
finished surfaces of the vehicle,
as it could damage the vehicle
finish. If DEF is spilled during
filling, wipe any affected surface
with a damp cloth.
Do not top off the DEF tank. If using
a bottle or jug to refill DEF, follow
the instructions on the container
label and use a dedicated fill aid. In certain cold conditions, it is
possible to find some frozen DEF in
the DEF fill pipe opening. If this
condition prevents the filling of a
DEF tank, place the vehicle in a
warm garage overnight.
For information on how to fill the
DEF tank, see
Filling the Tank
(Gasoline) 0268 orFilling the Tank
(Diesel) 0270.
Exhaust Fluid Low
A full DEF tank will last for several
thousand kilometers (miles),
depending on vehicle usage. As the
exhaust fluid level drops, warnings
will automatically be displayed in the
DIC. Exhaust fluid level status is
available in the DIC. See “Diesel
Exhaust Fluid (DEF) Level (Diesel
Engine Only)” inDriver Information
Center (DIC) (Base and Midlevel)
0 142 orDriver Information Center
(DIC) (Uplevel) 0147.
To avoid vehicle speed limitations,
the DEF tank should be refilled at
the first opportunity after a low
warning indication. If DEF is added
before the EXHAUST FLUID EMPTY REFILL NOW message
appears, it may take several km/mi
for the DIC message to update.
If the vehicle speed has been
limited and DEF has been added, it
may take up to 30 seconds after
engine start with the vehicle
stopped for the EXHAUST FLUID
EMPTY REFILL NOW message to
clear. If the vehicle is driven prior to
the DIC message clearing, the
vehicle speed will still be limited.
If the DIC message clears while
driving, the speed limitation will be
removed gradually.
If DEF is added under freezing
conditions, additional time may be
required to remove speed limitations
and it may require less fluid to fill
the DEF tank.
The DIC message EXHAUST
FLUID RANGE: XXXX km (mi)
displays at approximately 1 600 km
(1,000 mi) of fluid range remaining.
This message appears again at
approximately 500 km (300 mi) of
remaining range before the exhaust
fluid tank becomes empty.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
Driving and Operating 217
To shift into D (Drive):1. Bring the vehicle to a complete stop.
2. Pull the D (Drive) switch on the center stack.
To shift out of D (Drive):
1. Bring the vehicle to a complete stop.
2. Shift to the desired gear.
Downshifting the transmission in
slippery road conditions could result
in skidding. See “Skidding”under
Loss of Control 0183.
Caution
Spinning the tires or holding the
vehicle in one place on a hill
using only the accelerator pedal
may damage the transmission.
The repair will not be covered by
the vehicle warranty. If the vehicle
is stuck, do not spin the tires.
When stopping on a hill, use the
brakes to hold the vehicle in
place.
Manual Mode
Electronic Range Select
(ERS) Mode
ERS or manual mode allows for the
selection of the range of gear
positions. Use this mode when
driving downhill or towing a trailer to
limit the top gear and vehicle speed.
The shift position indicator within the
Driver Information Center (DIC) will
display a number next to the L
indicating the highest available gear
under manual mode and the driving
conditions when manual mode was
selected. To use this feature:
1. With the vehicle in D (Drive), press the L (Low) button.
2. Press the plus or minus button on the center stack to increase
or decrease the gear range
available.
When shifting to L (Low), the
transmission will shift to a preset
lower gear range. For this preset
range, the highest gear available is
displayed next to the L in the DIC.
See Driver Information Center (DIC)
(Base and Midlevel) 0142 orDriver
Information Center (DIC) (Uplevel)
0 147. All gears below that number
are available to use. For example,
when 4 (Fourth) is shown next to the
L, 1 (First) through 4 (Fourth) gears
are shifted automatically. To shift to
5 (Fifth) gear, press the + (Plus)
button or shift into D (Drive).
L (Low) will prevent shifting to a
lower gear range if the engine
speed is too high. If vehicle speed is
not reduced within the time allowed,
the lower gear range shift will not be

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
218 Driving and Operating
completed. Slow the vehicle, then
press the−(Minus) button to the
desired lower gear range.
While using ERS, cruise control can
be used.
Tow/Haul Mode
For information on the Tow/Haul
Mode, see Driver Mode Control
0 226.
Automatic Engine Grade
Braking
Automatic Engine Grade Braking
assists when driving downhill.
It maintains vehicle speed by
automatically implementing a shift
pattern that uses the engine and the
transmission to slow the vehicle. The system will automatically
command downshifts to reduce
vehicle speed. The normal shift
pattern will return once the vehicle
is on a low grade or when the
accelerator pedal is pressed.
While in the Electronic Range
Select (ERS) mode, grade braking
is deactivated, allowing the driver to
select a range and limiting the
highest gear available. Grade
braking is available for normal
driving and in Tow/Haul Mode.
See
Automatic Transmission 0213.
Drive Systems
All-Wheel Drive
For information on All-Wheel
Drive (AWD), see Driver Mode
Control 0226.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
220 Driving and Operating
The vehicle has an Electric Parking
Brake (EPB). The EPB can always
be activated, even if the ignition is
off. To prevent draining the battery,
avoid repeated cycles of the EPB
system when the engine is not
running.
The system has a
Yor PARK
Electric Parking Brake light, and a
8
Service Parking Brake light or
Service Parking Brake message.
See Electric Parking Brake Light
0 136 andService Electric Parking
Brake Light 0136.
Before leaving the vehicle, check for
the
Yor PARK light to ensure that
the parking brake is applied.
EPB Apply
To apply the EPB:
1. Be sure the vehicle is at a complete stop.
2. Press the EPB switch momentarily. The
Yor PARK light will flash and
then stay on once the EPB is fully
applied. If the
Yor PARK light
flashes continuously, then the EPB
is only partially applied or there is a
problem with the EPB. A Driver
Information Center (DIC) message
will display. Release the EPB and
try to apply it again. If the light does
not come on, or keeps flashing,
have the vehicle serviced. Do not
drive the vehicle if the
Yor PARK
light is flashing. See your dealer.
See Electric Parking Brake Light
0 136.
If the
8light or Service Parking
Brake message is on, press the
EPB switch and hold it. Continue to
hold the switch until the
Yor
PARK light remains on. If the
8light
or Service Parking Brake message
remains on, see your dealer.
If the EPB is applied while the
vehicle is moving, the vehicle will
decelerate as long as the switch is pressed. If the switch is pressed
until the vehicle comes to a stop,
the EPB will remain applied.
The vehicle may automatically apply
the EPB in some situations when
the vehicle is not moving. This is
normal, and is done to periodically
check the correct operation of the
EPB system.
If the EPB fails to apply, block the
rear wheels to prevent vehicle
movement.
EPB Release
To release the EPB:
1. Turn the ignition on or to ACC/ ACCESSORY.
2. Apply and hold the brake pedal.
3. Press the EPB switch momentarily.
The EPB is released when the
Y
or PARK light is off.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
222 Driving and Operating
Ride Control Systems
Traction Control/
Electronic Stability
Control
System Operation
The vehicle has a Traction Control
System (TCS) and StabiliTrak/
Electronic Stability Control (ESC),
an electronic stability control
system. These systems help limit
wheel slip and assist the driver in
maintaining control, especially on
slippery road conditions.
TCS activates if it senses that any
of the drive wheels are spinning or
beginning to lose traction. When this
happens, TCS applies the brakes to
the spinning wheels and reduces
engine power to limit wheel spin.
StabiliTrak/ESC activates when the
vehicle senses a difference between
the intended path and the direction
the vehicle is actually traveling.
StabiliTrak/ESC selectively applies
braking pressure to any one of thevehicle wheel brakes to assist the
driver in keeping the vehicle on the
intended path.
If cruise control is being used and
TCS or StabiliTrak/ESC begins to
limit wheel spin, cruise control will
disengage. Cruise control may be
turned back on when road
conditions allow.
Both systems come on
automatically when the vehicle is
started and begins to move. The
systems may be heard or felt while
they are operating or while
performing diagnostic checks. This
is normal and does not mean there
is a problem with the vehicle.
It is recommended to leave both
systems on for normal driving
conditions, but it may be necessary
to turn TCS off if the vehicle gets
stuck in sand, mud, ice, or snow.
See
If the Vehicle Is Stuck 0190
and “Turning the Systems Off and
On” later in this section.
The indicator light for both systems
is in the instrument cluster. This
light will:
.
Flash when TCS is limiting
wheel spin
. Flash when StabiliTrak/ESC is
activated
. Turn on and stay on when either
system is not working
If either system fails to turn on or to
activate, a message displays in the
Driver Information Center (DIC), and
dcomes on and stays on to
indicate that the system is inactive
and is not assisting the driver in
maintaining control. The vehicle is
safe to drive, but driving should be
adjusted accordingly.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
234 Driving and Operating
speed by about 1 km/h (1 mph),
press SET–briefly. To decrease
speed to the next 5 km/h (5 mph)
mark on the speedometer,
hold SET–.
*: Press to disengage ACC
without erasing the selected set
speed.
[: Press to select a following gap
setting for ACC of Far, Medium,
or Near.
The speedometer reading can be
displayed in either English or metric
units.
See Instrument Cluster (Base and
Midlevel) 0122 orInstrument
Cluster (Uplevel) 0125. The
increment value used depends on
the units displayed.
Switching Between ACC and
Regular Cruise Control
To switch between ACC and regular
cruise control, press and hold
*.
A Driver Information Display (DIC)
message displays. See Vehicle
Messages 0151.
ACC IndicatorRegular Cruise
Control Indicator
When ACC is engaged, a green
o
indicator will be lit on the instrument
cluster and the following gap will be
displayed. When the regular cruise
control is engaged, a green
J
indicator will be lit on the instrument
cluster; the following gap will not
display.
When the vehicle is turned on, the
cruise control mode will be set to
the last mode used before the
vehicle was turned off.
{Warning
Always check the cruise control
indicator on the instrument cluster
to determine which mode cruise (Continued)
Warning (Continued)
control is in before using the
feature. If ACC is not active, the
vehicle will not automatically
brake for other vehicles, which
could cause a crash if the brakes
are not applied manually. You and
others could be seriously injured
or killed.
Setting Adaptive Cruise Control
If
Jis on when not in use,
SET–/RES+ could be pressed by
mistake and engage ACC when not
desired. Keep
Joff when cruise is
not being used.
Select the set speed desired for
ACC. This is the vehicle speed
when no vehicle is detected in
your path.
While the vehicle is moving, ACC
will not set at a speed less than 25
km/h (15 mph), although it can be
resumed when driving at lower
speeds.