driver information GMC TERRAIN 2019 Manual PDF

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
Technical Data 391
Technical Data
Vehicle Identification
Vehicle IdentificationNumber (VIN) . . . . . . . . . . . . . . . 391
Service Parts Identification Label . . . . . . . . . . . . . . . . . . . . . . . . 391
Vehicle Data
Capacities andSpecifications . . . . . . . . . . . . . . . 392
Engine Drive Belt Routing . . . . 394
Vehicle Identification
Vehicle Identification
Number (VIN)
This legal identifier is in the front
corner of the instrument panel, on
the driver side of the vehicle. It can
be seen through the windshield from
outside. The Vehicle Identification
Number (VIN) also appears on the
Vehicle Certification and Service
Parts labels and certificates of title
and registration.
Engine Identification
The eighth character in the VIN is
the engine code. This code
identifies the vehicle's engine,
specifications, and replacement parts. See
“Engine Specifications”
under Capacities and Specifications
0 392 for the vehicle's engine code.
Service Parts
Identification Label
There may be a label on the inside
of the glove box that contains the
following information:
.
Vehicle Identification
Number (VIN)
. Model designation
. Paint information
. Production options and special
equipment
If there is no label, there is a
barcode on the certification label on
the center (B) pillar to scan for this
same information.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
Customer Information 399
GM Mobility
Reimbursement Program
This program is available to
qualified applicants for cost
reimbursement, up to certain limits,
of eligible aftermarket adaptive
equipment required for the vehicle,
such as hand controls or a
wheelchair/scooter lift for the
vehicle.
To learn about the GM Mobility
program, see www.gmmobility.com
or call the GM Mobility Assistance
Center at 1-800-323-9935. Text
Telephone (TTY) users, call
1-800-833-9935.
General Motors of Canada also has
a Mobility program. See www.gm.ca
or call 1-800-GM-DRIVE
(800-463-7483) for details. TTY
users call 1-800-263-3830.
Roadside Assistance
Program
For U.S.-purchased vehicles, call
1-888-881-3302; (Text Telephone
(TTY): 1-888-889-2438).
For Canadian-purchased vehicles,
call 1-800-268-6800.
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.Your name, home address, and
home telephone number
. Telephone number of your
location
. Location of the vehicle
. Model, year, color, and license
plate number of the vehicle
. Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle
. Description of the problem
Coverage
Services are provided for the
duration of the vehicle's powertrain
warranty.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
General Motors North America and
GMC reserve the right to make any
changes or discontinue the
Roadside Assistance program at
any time without notification.
General Motors North America and
GMC reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
400 Customer Information
.Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest GMC dealer for warranty
service, or if the vehicle was in a
crash and cannot be driven.
Assistance is not given when the
vehicle is stuck in the sand,
mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 500 miles.
Services Not Included in
Roadside Assistance
.
Impound towing caused by
violation of any laws
. Legal fines
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel Delivery: Reimbursement
is up to 7 L. Diesel fuel delivery
may be restricted. Propane and
other fuels are not provided
through this service.
. Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Assistance: Must be over
150 km from where your trip was
started to qualify.
Pre-authorization, original
detailed receipts, and a copy of
the repair orders are required.
Once authorization has been
received, the Roadside
Assistance advisor will help to
make arrangements and explain
how to receive payment.
. Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
Customer Information 403
Aftermarket collision parts are also
available. These are made by
companies other than GM and may
not have been tested for the vehicle.
As a result, these parts may fit
poorly, exhibit premature durability/
corrosion problems, and may not
perform properly in subsequent
collisions. Aftermarket parts are not
covered by the GM New Vehicle
Limited Warranty, and any vehicle
failure related to such parts is not
covered by that warranty.
Repair Facility
GM also recommends that you
choose a collision repair facility that
meets your needs before you ever
need collision repairs. Your dealer
may have a collision repair center
with GM-trained technicians and
state-of-the-art equipment, or be
able to recommend a collision repair
center that has GM-trained
technicians and comparable
equipment.
Insuring the Vehicle
Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage. There
are significant differences in the
quality of coverage afforded by
various insurance policy terms.
Many insurance policies provide
reduced protection to the GM
vehicle by limiting compensation for
damage repairs through the use of
aftermarket collision parts. Some
insurance companies will not
specify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current
insurance carrier, consider switching
to another insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacementparts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.
If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program
0
399.
Gather the following information:
. Driver name, address, and
telephone number
. Driver license number
. Owner name, address, and
telephone number
. Vehicle license plate number

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
Customer Information 407
Vehicle Data
Recording and
Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven. For example, the
vehicle uses computer modules to
monitor and control engine and
transmission performance, to
monitor the conditions for airbag
deployment and deploy them in a
crash, and, if equipped, to provide
antilock braking to help the driver
control the vehicle. These modules
may store data to help the dealer
technician service the vehicle.
Some modules may also store data
about how the vehicle is operated,
such as rate of fuel consumption or
average speed. These modules may
retain personal preferences, such as
radio presets, seat positions, and
temperature settings.
Event Data Recorders
This vehicle is equipped with an
event data recorder (EDR). The
main purpose of an EDR is to
record, in certain crash or near
crash-like situations, such as an air
bag deployment or hitting a road
obstacle, data that will assist in
understanding how a vehicle’s
systems performed. The EDR is
designed to record data related to
vehicle dynamics and safety
systems for a short period of time,
typically 30 seconds or less. The
EDR in this vehicle is designed to
record such data as:
.How various systems in your
vehicle were operating;
. Whether or not the driver and
passenger safety belts were
buckled/fastened;
. How far (if at all) the driver was
depressing the accelerator and/
or brake pedal; and,
. How fast the vehicle was
traveling. These data can help provide a
better understanding of the
circumstances in which crashes and
injuries occur.
Note
EDR data are recorded by your
vehicle only if a non-trivial crash
situation occurs; no data are
recorded by the EDR under normal
driving conditions and no personal
data (e.g., name, gender, age, and
crash location) are recorded.
However, other parties, such as law
enforcement, could combine the
EDR data with the type of
personally identifying data routinely
acquired during a crash
investigation.
To read data recorded by an EDR,
special equipment is required, and
access to the vehicle or the EDR is
needed. In addition to the vehicle
manufacturer, other parties, such as
law enforcement, that have the
special equipment, can read the
information if they have access to
the vehicle or the EDR.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-12146071) - 2019 - crc - 7/27/18
424 Index
Drive SystemsAll-Wheel Drive . . . . . . . . . . 218, 310
Driver Assistance Systems . . . . . 242
Driver Behavior . . . . . . . . . . . . . . . . . 179
Driver Information Center (DIC) . . . . . . . . . . . . . 142, 147
Driver Mode Control . . . . . . . . . . . . 226
Driving
Assistance Systems . . . . . . . . . . 249
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 274
Defensive . . . . . . . . . . . . . . . . . . . . . 181
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 181
Environment . . . . . . . . . . . . . . . . . . 180
For Better Fuel Economy . . . . . . . 27
Hill and Mountain Roads . . . . . . 188
If the Vehicle is Stuck . . . . . . . . . 190
Loss of Control . . . . . . . . . . . . . . . 183
Off-Road . . . . . . . . . . . . . . . . . . . . . 183
Off-Road Recovery . . . . . . . . . . . 182
Vehicle Load Limits . . . . . . . . . . . 191
Wet Roads . . . . . . . . . . . . . . . . . . . 187
Winter . . . . . . . . . . . . . . . . . . . . . . . . 189
Driving the Vehicle . . . . . . . . . . . . . . . . 3
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 172E
Electric Parking Brake . . . . . . . . . . 219
Electric Parking Brake Light . . . . 136
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 282
Electrical System Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 318
Fuses and Circuit Breakers . . . 318
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 321
Overload . . . . . . . . . . . . . . . . . . . . . 317
Rear Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 323
Emergency OnStar . . . . . . . . . . . . . . . . . . . . . . . 410
Engine Air Cleaner/Filter . . . . . . . . . . . . . 299
Check Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . 133
Compartment Overview . . . . . . . 289
Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 130
Cooling System . . . . . . . . . . . . . . . 301
Drive Belt Routing . . . . . . . . . . . . 394
Exhaust . . . . . . . . . . . . . . . . . . . . . . 206
Heater . . . . . . . . . . . . . . . . . . . . . . . . 200
Oil Life System . . . . . . . . . . . . . . . 298 Engine (cont'd)
Oil Pressure Light . . . . . . . . . . . . 139
Overheating . . . . . . . . . . . . . . . . . . 305
Power Messages . . . . . . . . . . . . . 152
Running While Parked . . . . . . . . 206
Starting . . . . . . . . . . . . . . . . . . . . . . . 197
Engines Diesel Fuel . . . . . . . . . . . . . . . . . . . 262
Entry Lighting . . . . . . . . . . . . . . . . . . . 167
Equipment, Towing . . . . . . . . . . . . . 280
Event Data Recorders . . . . . . . . . . 407
Exhaust Fluid
Diesel . . . . . . . . . . . . . . . . . . . . . . . . 208
Exit Lighting . . . . . . . . . . . . . . . . . . . . 167
Extended Parking . . . . . . . . . . . . . . . 205
Extender, Seat Belt . . . . . . . . . . . . . . 77
Exterior Lamp Controls . . . . . . . . . 161
Exterior Lighting Battery
Saver . . . . . . . . . . . . . . . . . . . . . . . . . 168
F
FeaturesMemory . . . . . . . . . . . . . . . . . . . . . . . . . 12
Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
Replacement (Fuel) . . . . . . . . . . . 268
Filter, Engine Air Cleaner . . . . . . . . . . . 299
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 163

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-12146071) - 2019 - crc - 7/27/18
430 Index
Service (cont'd)Maintenance Records . . . . . . . . 390
Maintenance, General
Information . . . . . . . . . . . . . . . . . . 376
Parts Identification Label . . . . . 391
Scheduling Appointments . . . . . 401
Service Electric Parking Brake Light . . . . . . . . . . . . . . . . . . . . 136
Services
Special Application . . . . . . . . . . . 383
Servicing the Airbag . . . . . . . . . . . . . 89
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 202
Out of Park . . . . . . . . . . . . . . . . . . . 203
Side Blind Zone Alert (SBZA) . . . 255
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 165
Spare Tire
Compact . . . . . . . . . . . . . . . . . . . . . . 359
Special Application Services . . . . 383
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . . 392
Speedometer . . . . . . . . . . . . . . . . . . . 128
StabiliTrak
OFF Light . . . . . . . . . . . . . . . . . . . . . 138
Start Assist, Hill . . . . . . . . . . . . . . . . . 221
Start Vehicle, Remote . . . . . . . . . . . 36
Starter Switch Check . . . . . . . . . . . 310 Starting the Engine . . . . . . . . . . . . . 197
Steering . . . . . . . . . . . . . . . . . . . . . . . . 182
Heated Wheel . . . . . . . . . . . . . . . . .114
Wheel Adjustment . . . . . . . . . . . . .114
Wheel Controls . . . . . . . . . . . . . . . .114
Stop/Start System . . . . . . . . . . . . . . 199
Storage Areas Cargo Cover . . . . . . . . . . . . . . . . . . .110
Center Console . . . . . . . . . . . . . . . 109
Convenience Net . . . . . . . . . . . . . . 111
Glove Box . . . . . . . . . . . . . . . . . . . . 109
Roof Rack System . . . . . . . . . . . . . 111
Storage Compartments . . . . . . . . . 109
Storing the Tire Sealant and Compressor Kit . . . . . . . . . . . . . . . 353
Struts
Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . 313
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 190
Summer Tires . . . . . . . . . . . . . . . . . . 327
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 54
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System Forward CollisionAlert (FCA) . . . . . . . . . . . . . . . . . . 250
Infotainment . . . . . . . . . . . . . 169, 408
Roof Rack . . . . . . . . . . . . . . . . . . . . . 111 Systems
Driver Assistance . . . . . . . . . . . . . 242
T
Tachometer . . . . . . . . . . . . . . . . . . . . . 128
Taillamps . . . . . . . . . . . . . . . . . . . . . . . 316
Text Telephone (TTY) Users . . . . 398
Theft-Deterrent Systems . . . . . . . . . 50
Immobilizer . . . . . . . . . . . . . . . . . . . . . 49
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 325 All-Season . . . . . . . . . . . . . . . . . . . . 326
Buying New Tires . . . . . . . . . . . . . 341
Chains . . . . . . . . . . . . . . . . . . . . . . . . 345
Changing . . . . . . . . . . . . . . . . . . . . . 354
Compact Spare . . . . . . . . . . . . . . . 359
Designations . . . . . . . . . . . . . . . . . 329
Different Size . . . . . . . . . . . . . . . . . 342
If a Tire Goes Flat . . . . . . . . . . . . 345
Inspection . . . . . . . . . . . . . . . . . . . . 339
Pressure . . . . . . . . . . . . . . . . . . . . . . 332
Pressure Light . . . . . . . . . . . . . . . . 139
Pressure Monitor Operation . . 335
Pressure Monitor System . . . . . 334
Rotation . . . . . . . . . . . . . . . . . . . . . . 339
Sealant and
Compressor Kit . . . . . . . . . . . . . 347