maintenance GMC TERRAIN 2019 Owner's Manual

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
ContentsIntroduction . . . . . . . . . . . . . . . . . . . . . . 2
In Brief . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Keys, Doors, and Windows . . . . . 29
Seats and Restraints . . . . . . . . . . . 57
Storage . . . . . . . . . . . . . . . . . . . . . . . 109
Instruments and Controls . . . . . . 113
Lighting . . . . . . . . . . . . . . . . . . . . . . . 161
Infotainment System . . . . . . . . . . 169
Climate Controls . . . . . . . . . . . . . . 170
Driving and Operating . . . . . . . . . 178
Vehicle Care . . . . . . . . . . . . . . . . . . 284
Service and Maintenance . . . . . 376
Technical Data . . . . . . . . . . . . . . . . 391
Customer Information . . . . . . . . . 395
Reporting Safety Defects . . . . . . 405
OnStar . . . . . . . . . . . . . . . . . . . . . . . . 409
Connected Services . . . . . . . . . . . 417
Index . . . . . . . . . . . . . . . . . . . . 421

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
In Brief 5
In Brief
Instrument Panel
Instrument Panel . . . . . . . . . . . . . . . . 6
Initial Drive Information
Initial Drive Information . . . . . . . . . . 8
Stop/Start System . . . . . . . . . . . . . . . 8
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . . . 8
Remote Vehicle Start . . . . . . . . . . . 8
Door Locks . . . . . . . . . . . . . . . . . . . . . 9
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Windows . . . . . . . . . . . . . . . . . . . . . . . 10
Seat Adjustment . . . . . . . . . . . . . . . 11
Memory Features . . . . . . . . . . . . . . 12
Heated and Ventilated Seats . . . 13
Head Restraint Adjustment . . . . 13
Seat Belts . . . . . . . . . . . . . . . . . . . . . 14
Passenger Sensing System . . . 14
Mirror Adjustment . . . . . . . . . . . . . . 14
Steering Wheel Adjustment . . . . 15
Interior Lighting . . . . . . . . . . . . . . . . 15
Exterior Lighting . . . . . . . . . . . . . . . 16
Windshield Wiper/Washer . . . . . . 17
Climate Controls . . . . . . . . . . . . . . . 18
Transmission . . . . . . . . . . . . . . . . . . 19
Vehicle Features
Infotainment System . . . . . . . . . . . 20
Steering Wheel Controls . . . . . . . 20
Cruise Control . . . . . . . . . . . . . . . . . 20
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . 20
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . . . . . . . 21
Forward Automatic Braking (FAB) . . . . . . . . . . . . . . . . 21
Front Pedestrian Braking (FPB) System . . . . . . . . . . . . . . . . . . . . . . . 21
Lane Keep Assist (LKA) . . . . . . . 21
Lane Change Alert (LCA) . . . . . . 22
Surround Vision . . . . . . . . . . . . . . . 22
Rear Vision Camera (RVC) . . . . 22
Rear Cross Traffic Alert (RCTA) System . . . . . . . . . . . . . . . . . . . . . . . 22
Park Assist . . . . . . . . . . . . . . . . . . . . 22
Automatic Parking Assist (APA) . . . . . . . . . . . . . . . . . . 23
Power Outlets . . . . . . . . . . . . . . . . . 23
Universal Remote System . . . . . 23
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . 23
Performance and Maintenance
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . 25
Tire Pressure Monitor . . . . . . . . . . 25 Fuel (LYX - 1.5L L4 Turbo
Engine) . . . . . . . . . . . . . . . . . . . . . . . 25
Fuel (LTG - 2.0L L4 Turbo Engine) . . . . . . . . . . . . . . . . . . . . . . . 26
Fuel (Diesel) . . . . . . . . . . . . . . . . . . . 26
E85 or FlexFuel . . . . . . . . . . . . . . . . 26
Engine Oil Life System . . . . . . . . 26
Driving for Better Fuel
Economy . . . . . . . . . . . . . . . . . . . . . 27
Diesel Particulate Filter . . . . . . . . 27
Diesel Exhaust Fluid . . . . . . . . . . . 28
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . . . 28

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
In Brief 25
Performance and
Maintenance
Traction Control/
Electronic Stability
Control
The Traction Control System (TCS)
limits wheel slip. The system is on
when the vehicle is started.
The StabiliTrak/Electronic Stability
Control (ESC) system assists with
directional control of the vehicle in
difficult driving conditions. The
system is on when the vehicle is
started.
TCS and StabiliTrak/ESC can be
turned off or on using the Driver
Information Center (DIC) controls.
SeeTraction Control/Electronic
Stability Control 0222.
Tire Pressure Monitor
This vehicle may have a Tire
Pressure Monitor System (TPMS).
The low tire pressure warning light
alerts to a significant loss in
pressure of one of the vehicle's
tires. If the warning light comes on,
stop as soon as possible and inflate
the tires to the recommended
pressure shown on the Tire and
Loading Information label. See
Vehicle Load Limits 0191. The
warning light will remain on until the
tire pressure is corrected.
The low tire pressure warning light
may come on in cool weather when
the vehicle is first started, and then
turn off as the vehicle is driven. This
may be an early indicator that the
tire pressures are getting low and
the tires need to be inflated to the
proper pressure.
The TPMS does not replace normal
monthly tire maintenance. Maintain
the correct tire pressures. See
Tire Pressure Monitor System
0 334.
Tire Fill Alert (If Equipped)
This feature provides visual and
audible alerts outside the vehicle to
help when inflating an underinflated
tire to the recommended cold tire
pressure. See “Tire Fill Alert (If
Equipped)” underTire Pressure
Monitor Operation 0335.
Fuel (LYX - 1.5L L4 Turbo
Engine)
Regular Unleaded Fuel
Use only Regular 87 octane —
(R+M)/2 —or higher unleaded
gasoline in your vehicle. TOP
TIER Detergent Gasoline is
recommended. Do not use gasoline

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
In Brief 27
2. Display REMAINING OIL LIFEon the DIC menu.
See Driver Information Center
(DIC) (Base and Midlevel)
0 142 orDriver Information
Center (DIC) (Uplevel) 0147.
3. Fully press and release the accelerator pedal three times
within five seconds.
4. If the display changes to 100%, the system is reset.
See Engine Oil Life System 0298.
Driving for Better Fuel
Economy
Driving habits can affect fuel
mileage. Here are some driving tips
to get the best fuel economy
possible:
.
Set the climate controls to the
desired temperature after the
engine is started, or turn them
off when not required.
. Avoid fast starts and accelerate
smoothly. .
Brake gradually and avoid
abrupt stops.
. Avoid idling the engine for long
periods of time.
. When road and weather
conditions are appropriate, use
cruise control.
. Always follow posted speed
limits or drive more slowly when
conditions require.
. Keep vehicle tires properly
inflated.
. Combine several trips into a
single trip.
. Replace the vehicle's tires with
the same TPC Spec number
molded into the tire's sidewall
near the size.
. Follow recommended scheduled
maintenance.
Diesel Particulate Filter
The engine is equipped with a
Diesel Particulate Filter (DPF) that
will filter or trap particulates. The
DPF is under the vehicle in the
exhaust system.
Depending on a number of factors
monitored by the engine computer,
the DPF will need to be cleaned of
accumulated solids. When a
cleaning is needed, the engine
computer will initiate a cleaning
action by warming the exhaust gas
temperature. This feature has been
designed to operate automatically,
with limited operator involvement or
awareness.
Cleaning the DPF (Exhaust
Filter)
While the DPF cleaning is
automatically controlled by the
engine computer, the vehicle will
need to operate continuously for
approximately 25 minutes
and at speeds greater than
50 km/h (30 mph) to clean the DPF
effectively.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
90 Seats and Restraints
.Front seats, including stitching,
seams or zippers
. Seat belts
. Steering wheel, instrument
panel, overhead console, ceiling
trim, or pillar garnish trim
. Inner door seals, including
speakers
Your dealer and the service manual
have information about the location
of the airbag modules and sensors,
sensing and diagnostic module, and
airbag wiring along with the proper
replacement procedures.
In addition, the vehicle has a
passenger sensing system for the
front outboard passenger position,
which includes sensors that are part
of the passenger seat. The
passenger sensing system may not
operate properly if the original seat
trim is replaced with non-GM
covers, upholstery, or trim; or with
GM covers, upholstery, or trim
designed for a different vehicle. Any
object, such as an aftermarket seat
heater or a comfort-enhancing pad
or device, installed under or on top of the seat fabric, could also
interfere with the operation of the
passenger sensing system. This
could either prevent proper
deployment of the passenger
airbag(s) or prevent the passenger
sensing system from properly
turning off the passenger airbag(s).
See
Passenger Sensing System
0 85.
If the vehicle has rollover roof-rail
airbags, see Different Size Tires
and Wheels 0342 for additional
important information.
If the vehicle must be modified
because you have a disability and
have questions about whether the
modifications will affect the vehicle's
airbag system, or if you have
questions about whether the airbag
system will be affected if the vehicle
is modified for any other reason, call
Customer Assistance. See
Customer Assistance Offices 0397.Airbag System Check
The airbag system does not need
regularly scheduled maintenance or
replacement. Make sure the airbag
readiness light is working. See
Airbag Readiness Light 0131.
Caution
If an airbag covering is damaged,
opened, or broken, the airbag
may not work properly. Do not
open or break the airbag
coverings. If there are any
opened or broken airbag
coverings, have the airbag
covering and/or airbag module
replaced. For the location of the
airbags, see Where Are the
Airbags? 081. See your dealer
for service.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
134 Instruments and Controls
Caution (Continued)
costly repairs not covered by the
vehicle warranty. This could also
affect the vehicle’s ability to pass
an Emissions Inspection/
Maintenance test. See
Accessories and Modifications
0286.
Light Flashing (Gasoline
Engine Only)
If the light is flashing : A
malfunction has been detected that
could damage the emission control
system and increase vehicle
emissions. Diagnosis and service
may be required.
To help prevent damage, reduce
vehicle speed and avoid hard
accelerations and uphill grades.
If towing a trailer, reduce the
amount of cargo being hauled as
soon as possible.
If the light continues to flash, find a
safe place to park. Turn the vehicle
off and wait at least 10 seconds before restarting the engine. If the
light is still flashing, follow the
previous guidelines and see your
dealer for service as soon as
possible.
Light on Steady (All Engines)
If the light is on steady :
A
malfunction has been detected.
Diagnosis and service may be
required.
Check the following:
. If fuel has been added to the
vehicle using the capless funnel
adapter, make sure that it has
been removed. See “Filling the
Tank with a Portable Gas Can”
under Filling the Tank (Gasoline)
0 268 orFilling the Tank (Diesel)
0 270. The diagnostic system
can detect if the adapter has
been left installed in the vehicle,
allowing fuel to evaporate into
the atmosphere. A few driving
trips with the adapter removed
may turn off the light.
. Poor fuel quality can cause
inefficient engine operation and
poor driveability, which may go away once the engine is warmed
up. If this occurs, change the
fuel brand. It may require at
least one full tank of the proper
fuel to turn the light off.
See
Recommended Fuel (LYX -
1.5L L4 Turbo Engine) 0260 or
Recommended Fuel (LTG - 2.0L
L4 Turbo Engine) 0260 orFuel
for Diesel Engines 0262.
If the light remains on, see your
dealer.
Emissions Inspection and
Maintenance Programs
If the vehicle requires an Emissions
Inspection/Maintenance test, the
test equipment will likely connect to
the vehicle's Data Link
Connector (DLC).

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
Instruments and Controls 135
The DLC is under the instrument
panel to the left of the steering
wheel. Connecting devices that are
not used to perform an Emissions
Inspection/Maintenance test or to
service the vehicle may affect
vehicle operation. SeeAdd-On
Electrical Equipment 0282. See
your dealer if assistance is needed.
The vehicle may not pass
inspection if:
. The light is on when the engine
is running.
. The light does not come on
when the ignition is in
Service Mode.
. Critical emission control systems
have not been completely
diagnosed. If this happens, the
vehicle would not be ready for
inspection and might require
several days of routine driving
before the system is ready for
inspection. This can happen if
the 12-volt battery has recently
been replaced or run down, or if
the vehicle has been recently
serviced. See your dealer if the vehicle will
not pass or cannot be made ready
for the test.
Brake System Warning
Light
The vehicle brake system consists
of two hydraulic circuits. If one
circuit is not working, the remaining
circuit can still work to stop the
vehicle. For normal braking
performance, both circuits need to
be working
MetricEnglish
This light should come on briefly
when the engine is started. If it does
not come on then, have it fixed so it
will be ready to warn you if there is
a problem.
When the ignition is on, the brake
system warning light comes on
when the parking brake is set. The light stays on if the parking brake
does not fully release. If it stays on
after the parking brake is fully
released, there is a brake problem.
Have the brake system inspected
immediately.
{Warning
The brake system might not be
working properly if the brake
system warning light is on.
Driving with the brake system
warning light on can lead to a
crash. If the light is still on after
the vehicle has been pulled off
the road and carefully stopped,
have the vehicle towed for
service.
If the light comes on while driving, a
chime sounds. Pull off the road and
stop. The pedal might be harder to
push or go closer to the floor.
It might also take longer to stop.
If the light is still on, have the
vehicle towed for service. See
Towing the Vehicle 0363.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
Instruments and Controls 139
message may display. Check the
DIC messages to determine which
feature(s) is no longer functioning
and whether the vehicle requires
service.
If the light is on and flashing, the
TCS and/or the StabiliTrak/ESC
system is actively working.
SeeTraction Control/Electronic
Stability Control 0222.
Wait-to-Start Light
For diesel engines, the wait-to-start
light shows that the engine is
functioning properly and indicates
when the engine can be started.
The fast warm-up glow plug system
makes the wait-to-start light stay on
for a shorter amount of time than
most diesel engines. For more information, see
Starting
the Engine 0197.
Tire Pressure Light
For vehicles with the Tire Pressure
Monitor System (TPMS), this light
comes on briefly when the engine is
started. It provides information
about tire pressures and the TPMS.
When the Light Is On Steady
This indicates that one or more of
the tires are significantly
underinflated.
A Driver Information Center (DIC)
tire pressure message may also
display. Stop as soon as possible,
and inflate the tires to the pressure
value shown on the Tire and
Loading Information label. See Tire
Pressure 0332. When the Light Flashes First and
Then Is On Steady
If the light flashes for about a minute
and then stays on, there may be a
problem with the TPMS. If the
problem is not corrected, the light
will come on at every ignition cycle.
See
Tire Pressure Monitor
Operation 0335.
Engine Oil Pressure Light
Caution
Lack of proper engine oil
maintenance can damage the
engine. Driving with the engine oil
low can also damage the engine.
The repairs would not be covered
by the vehicle warranty. Check
the oil level as soon as possible.
Add oil if required, but if the oil
level is within the operating range
and the oil pressure is still low,
have the vehicle serviced. Always
follow the maintenance schedule
for changing engine oil.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
144 Instruments and Controls
additional maintenance is
recommended. SeeMaintenance
Schedule 0378.
The Oil Life display must be reset
after each oil change. Do not reset
the Oil Life display accidentally at
any time other than when the oil has
just been changed. It cannot be
reset accurately until the next oil
change. To reset the engine oil life
system, see Engine Oil Life System
0 298.
Oil Pressure : Oil pressure is
displayed in either kilopascal (kPa)
or in pounds per square inch (psi).
Tire Pressure : Displays a vehicle
with the approximate pressures of
all four tires. Tire pressure is
displayed in either kilopascal (kPa)
or in pounds per square inch (psi).
See Tire Pressure Monitor System
0 334 andTire Pressure Monitor
Operation 0335.
Battery Voltage : Displays the
current battery voltage, if equipped.
Battery voltage changes are normal
while driving. See Charging System Light
0133. If there is a problem
with the battery charging system,
the DIC will display a message.
Coolant Temperature : Displays
the coolant temperature in degrees
Celsius (°C) or degrees Fahrenheit
(°F).
TC/Stabilitrak : If equipped, press
Vto turn on or off Traction Control
or StabiliTrak/Electronic Stability
Control (ESC).
ECO Drive Assist Menu (ECO)
Items
Fuel Economy : The center
displays the approximate
instantaneous fuel economy as a
number and bar graph. Displayed
above the bar graph is a running
average of fuel economy for the
most recently traveled selected
distance. Displayed below the bar
graph is the best average fuel
economy that has been achieved for
the selected distance. The selected
distance is displayed at the top of
the page as “last xxx mi/km.” Press
Vto select the distance or reset
best value. The display provides information on
how current driving behavior affects
the running average and how well
recent driving compares to the best
that has been achieved for the
selected distance.
Economy Trend :
Shows history of
the Average Fuel Economy from the
last 50 km (30 mi). Each bar
represents about 5 km (3 mi) of
driving. During driving the bars will
shift to always reflect the most
recent distance on the right side.
Press and hold
Vto clear the graph
or press
Vto reset through
the menu.
Midlevel DIC
Info Page Options
The info pages on the DIC can be
turned on or off through the
Options menu.
1. Press
oto access the cluster
applications.
2. Press
worxto scroll to the
Options application.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146071) - 2019 - crc - 7/27/18
Instruments and Controls 145
3. PressVto enter the
Options menu.
4. Scroll to Info Pages and press
p.
5. Press
worxto move
through the list of possible
information displays.
6. Press
Vwhile an item is
highlighted to select or
deselect that item. When an
item is selected, a checkmark
will appear next to it.
Info Pages
The following is the list of all
possible DIC info page displays.
Some may not be available for your
particular vehicle. Some items may
not be turned on by default but can
be turned on through the Options
app. See “Info Page Options” earlier
in this section.
Speed : Shows the vehicle speed in
either kilometers per hour (km/h) or
miles per hour (mph). Trip A or Trip B :
Shows the
current distance traveled, in either
kilometers (km) or miles (mi), since
the trip odometer was last reset.
This also shows the approximate
average liters per 100 kilometers
(L/100 km) or miles per
gallon (mpg). This number is
calculated based on the number of
L/100 km (mpg) recorded since the
last time this menu item was reset.
This number reflects only the
approximate average fuel economy
that the vehicle has right now, and
will change as driving conditions
change.
Press and holdVwhile this display
is active to reset the trip odometer
and the average fuel economy. Trip
A and Trip B can also be reset by
pressing
pand choosing reset.
Fuel Information or Fuel Range :
Shows the approximate distance the
vehicle can be driven without
refueling. LOW will be displayed
when the vehicle is low on fuel. The
fuel range estimate is based on an
average of the vehicle's fuel economy over recent driving history
and the amount of fuel remaining in
the fuel tank.
Oil Life :
Shows an estimate of the
oil's remaining useful life.
If REMAINING OIL LIFE 99% is
displayed, that means 99% of the
current oil life remains.
When the remaining oil life is low,
the CHANGE ENGINE OIL SOON
message will appear on the display.
The oil should be changed as soon
as possible. See Engine Oil0294.
In addition to the engine oil life
system monitoring the oil life,
additional maintenance is
recommended. See Maintenance
Schedule 0378.
The Oil Life display must be reset
after each oil change. It will not
reset itself. Do not to reset the Oil
Life display at any time other than
when the oil has just been changed.
It cannot be reset accurately until
the next oil change. To reset the
engine oil life system, press
Vfor
several seconds while the Oil Life
display is active or press
pto open