display GMC TERRAIN 2020 Service Manual

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
180 Driving and Operating
The Remote Keyless Entry (RKE)
transmitter must be in the vehicle for
the system to operate. If the
pushbutton start is not working, the
vehicle may be near a strong radio
antenna signal causing interference
to the Keyless Access system. See
Remote Keyless Entry (RKE)
System Operation08.
To shift out of P (Park), vehicles with
a gasoline engine must be turned
on, and the brake pedal must be
applied. For vehicles with a diesel
engine, the vehicle does not need to
be on to shift out of P (Park). See
Shifting out of Park 0188.
Stopping the Engine/Off (No
Indicator Lights) : When the
vehicle is stopped, press ENGINE
START/STOP once to turn the
engine off.
If the vehicle is in P (Park), the
ignition will turn off, and Retained
Accessory Power (RAP) will remain
active. See Retained Accessory
Power (RAP) 0187. If the vehicle is in R (Reverse),
D (Drive) or L (Low), the vehicle will
shift to P (Park), the ignition will turn
off, and Retained Accessory Power
(RAP) will remain active. See
Retained Accessory Power (RAP)
0
187.
If the vehicle is in N (Neutral), the
ignition will return to ACC/
ACCESSORY and display the
message SHIFT TO PARK in the
Driver Information Center (DIC).
When the vehicle is shifted into
P (Park), the ignition system will
turn off.
The vehicle may have an electric
steering column lock. The lock is
activated when the vehicle is turned
off and either front door is opened.
A sound may be heard as the lock
actuates or releases. The steering
column lock may not release with
the wheels turned off center. If this
happens, the vehicle may not start.
Move the steering wheel from left to
right while attempting to start the
vehicle. If this does not work, the
vehicle needs service. Do not turn the engine off when the
vehicle is moving. This will cause a
loss of power assist in the brake
and steering systems and disable
the airbags.
If the vehicle must be turned off in
an emergency:
1. Brake using a firm and steady pressure. Do not pump the
brakes repeatedly. This may
deplete power assist, requiring
increased brake pedal force.
2. Shift the vehicle to N (Neutral). This can be done while the
vehicle is moving. After shifting
to N (Neutral), firmly apply the
brakes and steer the vehicle to
a safe location.
3. Come to a complete stop and shift to P (Park).
4. Set the parking brake. See Electric Parking Brake 0207.
Press ENGINE START/STOP
to turn the vehicle off.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
182 Driving and Operating
Gasoline Engine Starting
Procedure1. With the Keyless Access system, the Remote Keyless
Entry (RKE) transmitter must
be in the vehicle. Press
ENGINE START/STOP with the
brake pedal applied. When the
engine begins cranking, let go
of the button.
The idle speed will go down as
the engine gets warm. Do not
race the engine immediately
after starting it.
If the RKE transmitter is not in
the vehicle, if there is
interference, or if the RKE
battery is low, a Driver
Information Center (DIC) will
display a message. See
Remote Keyless Entry (RKE)
System Operation 08.Caution
Cranking the engine for long
periods of time, by trying to start
the engine immediately after
cranking has ended, can overheat
and damage the cranking motor,
and drain the battery. Wait at
least 15 seconds between each
try, to let the cranking motor
cool down.
2. If the engine does not start after five to 10 seconds,
especially in very cold weather
(below −18 °C or 0 °F), it could
be flooded with too much
gasoline. Try pushing the
accelerator pedal all the way to
the floor and holding it there as
you press ENGINE START/
STOP. Wait at least 15 seconds
between each try, to allow the
cranking motor to cool down.
When the engine starts,
release the accelerator. If the
vehicle starts briefly but then
stops again, do the same thing. This clears the extra gasoline
from the engine. Do not race
the engine immediately after
starting it. Operate the engine
and transmission gently until
the oil warms up and lubricates
all moving parts.
Diesel Engine Starting Procedure
The diesel engine starts differently
than a gasoline engine. 1. With the Keyless Access system, the RKE transmitter
must be in the vehicle. Press
ENGINE START/STOP with the
brake pedal applied to start. If it
is too cold, the wait-to-start
light will come on and there will
be a short delay before
starting. See Wait-to-Start Light
0 121. This light may not come
on if the engine is warm.
The engine has a fast warm-up
glow plug system. The
wait-to-start light will illuminate
for a much shorter time than
most diesel engines, due to the
rapid heating of the glow plug
system.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
184 Driving and Operating
{Warning
Do not use gasoline or starting
aids, such as ether, in the air
intake. They could damage the
engine, which may not be
covered by the vehicle warranty.
They could also cause a fire,
which could cause serious
personal injury.
Stop/Start System
This vehicle has a Stop/Start
system to shut off the engine to help
conserve fuel. It has components
designed for the increased number
of starts.
{Warning
The automatic engine Stop/Start
feature causes the engine to shut
off while the vehicle is still on. Do
not exit the vehicle before shifting
to P (Park). The vehicle may
restart and move unexpectedly.(Continued)
Warning (Continued)
Always shift to P (Park), and then
turn the ignition off before exiting
the vehicle.
Auto Engine Stop/Start
When the brakes are applied and
the vehicle is at a complete stop,
the engine may turn off. When
stopped, the tachometer displays
AUTO STOP. See Tachometer
0 110. When the brake pedal is
released or the accelerator pedal is
pressed, the engine will restart.
To maintain vehicle performance,
other conditions may cause the
engine to automatically restart
before the brake pedal is released.
Auto Stops may not occur and/or
auto restarts may occur because:
. The climate control settings
require the engine to be running
to cool or heat the vehicle
interior.
. The vehicle battery charge
is low. .
The vehicle battery has recently
been disconnected.
. Minimum vehicle speed has not
been reached since the last
Auto Stop
. The accelerator pedal is
pressed.
. The engine or transmission is
not at the required operating
temperature.
. The outside temperature is not
in the required operating range.
. The vehicle is in any gear other
than D (Drive).
. Tow/Haul Mode or other driver
modes have been selected.
. The vehicle is on a steep hill or
grade.
. The driver door has been
opened or driver seat belt has
been unbuckled.
. The hood has been opened.
. The Auto Stop has reached the
maximum allowed time.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
Driving and Operating 189
4. The P indicator will turn whiteand the gear indicator will turn
red when the vehicle is no
longer in P (Park).
If the vehicle cannot shift out of
P (Park), a Driver Information
Center (DIC) message will be
displayed. See your dealer for
service.
Diesel Engine Only
Vehicles with a diesel engine do not
have manual park release. To shift
to N (Neutral) with the engine off. 1. Turn the ignition off.
2. Put the ignition in service mode. See Ignition Positions
0 179
3. Apply the brake pedal.
4. Press and hold the N (Neutral) button until N is illuminated
in red.
5. When N (Neutral) is no longer needed, shift to P (Park) and
turn the ignition off. Manual Park Release (Gasoline
Engine Only)
Vehicles with a gasoline engine may
include a manual park release that
can be used to shift the vehicle into
N (Neutral) when the engine is not
running.
{Warning
The transmission will be placed in
N (Neutral) when the manual park
release is pulled. The vehicle can
roll and you or others could be
injured. Ensure the vehicle is on
level ground.
Caution
The manual park release is not
intended to be used for towing.
Damage may result from using
the manual park release in this
way. The repairs would not be
covered by the vehicle warranty. Pulling the manual park release
while the vehicle is on, or turning
the ignition on while the manual
park release is pulled, will result in a
Service Transmission message
being displayed.
To place the vehicle in N (Neutral)
using the manual park release:
1. Ensure the vehicle is on level ground and set the parking
brake. Release the brake
pedal.
2. Turn the vehicle off.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
190 Driving and Operating
3. Use a flat-bladed tool toremove the interior trim panel
on the center console to the
right of the accelerator pedal.
4. Ensure more than one minute has elapsed since Step 2.
Apply the brake pedal.
5. Pull the manual park release
lever 90° to its latching
position.
6. With the brake pedal released, place the ignition in ACC/
ACCESSORY. Then apply the
brake pedal and release the
parking brake. 7. Ensure there are no loose
objects in the area that could
bump the manual park release
lever.
To return the vehicle to P (Park)
using the manual park release: 1. Bring the vehicle to a complete stop.
2. Rotate the manual park release90° back to its original position.
3. Apply the parking brake. 4. Confirm that the vehicle is in
P (Park) by turning the ignition
on or placing the ignition in
ACC/ACCESSORY, then
ensure that the indicator
displays P.
5. Install the interior trim panel.
Parking over Things
That Burn
{Warning
Things that can burn could touch
hot exhaust parts under the
vehicle and ignite. Do not park
over papers, leaves, dry grass,
or other things that can burn.
Extended Parking
It is best not to park with the vehicle
running. If the vehicle is left running,
be sure it will not move and there is
adequate ventilation.
See Shifting Into Park 0187 and
Engine Exhaust 0191.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
Driving and Operating 193
{Warning
During DPF self-cleaning or
during extended idling in P (Park),
the exhaust system and exhaust
gases are very hot. Things that
burn could touch hot exhaust
parts under the vehicle and ignite.
You or others could be burned.
Do not park, or idle for an
extended period of time, near or
over papers, leaves, dry grass,
or other things that can burn.
Keep the exhaust area clear of
material that could ignite or burn.
SeeParking over Things That
Burn 0190.
Caution
Avoid extended idling because
the DPF system is not capable of
self-cleaning at idle. During
extended idling, monitor the
instrument cluster lights and DIC
(Continued)
Caution (Continued)
for messages and take
appropriate action. Continued
idling with the warning light/
message on could cause damage
to the DPF requiring repair and
possible replacement that might
not be covered by the vehicle
warranty.
During self-cleaning there will be a
change in the exhaust sound and
engine idle speed. Along with this, a
burning smell and reduction in fuel
economy may be noticed. This is
normal.
If the vehicle is idled or driven on
very short trips with the DPF
warning message on and the
exhaust filter is not cleaned as
required, the malfunction indicator
lamp and a DIC message will
display. See your dealer. Also see
Malfunction Indicator Lamp (Check
Engine Light) 0115. If equipped with Power
Take-Off (PTO), monitor the
instrument cluster for lights related
to the DPF.
See
Accessories and Modifications
0 275 if you are adding accessories
or modifying the vehicle.
Manual Regeneration of Diesel
Particulate Filter
This feature is only available on
Fleet and Commercial vehicles.
To verify that the vehicle has this
feature, refer to the Vehicle Service
Parts Identification label (SPID) for
RPO code FPF or see
www.gmupfitter.com to contact the
GM Upfitter Integration Group.
If equipped, this feature allows for
manual cleaning/regeneration of the
DPF when it is unable to clean
itself. It may be necessary to
perform manual regeneration if
driving conditions —such as
extended slow speed, stop-and-go
traffic, extended idling, short drive
cycles, or stationary PTO operation
— prevent DPF self-cleaning.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
194 Driving and Operating
Manual regeneration can only be
used when the DPF has become at
least 90% full. At 100% full, it will
attempt to automatically self-clean if
proper driving conditions are met.
The DPF will clean itself if the
vehicle can be driven for about
30 minutes.
A DIC message displays when
manual regeneration is possible.
Scroll through the DIC pages to find
the Exhaust Cleaning menu.
Depending on whether the vehicle
has a base or uplevel cluster, it may
be under the Settings menu.
If the vehicle cannot be stopped
when the DIC message first
indicates cleaning is available,
automatic self-cleaning may have
begun. If conditions cannot be met
for self-cleaning to complete, and
manual regeneration is selected, it
may take up to four minutes for the
system to switch to manual
regeneration. When the switch
occurs, a DIC message prompts to
start the cleaning process.{Warning
Do not leave the vehicle during
the regeneration.
Make sure that there are no
flammable materials near the
muffler, DPF, and exhaust pipe
which may result in a fire.
The temperature of exhaust
gases is high enough to burn you.
You and others could be seriously
injured.
Before starting manual
regeneration, make sure all of the
following safety conditions are met:
. The vehicle is parked on level
ground, away from any
flammable materials.
. The vehicle is parked outdoors,
away from any walls or
buildings.
. The vehicle is at least 3 m (10 ft)
from any obstructions or
materials that may combust
or melt. .
The shift lever is in P (Park).
. The fuel tank is at least
one-eighth full.
. All fluids are at the proper level.
. No diagnostic trouble codes
have been set, and the
malfunction indicator lamp is
not on.
. The engine coolant temperature
is above 71 °C (160 °F).
After making sure all safety
conditions have been met, press the
trip odometer reset stem or
thumbwheel on the steering wheel
for at least one second to select
Start on the infotainment display.
Follow the instructions in the DIC
messages. Touch ACCEPT to
acknowledge that all of these safety
conditions have been met and to
activate regeneration.
If the infotainment display returns to
the previous screen, then one or
more of the necessary safety
conditions has not been met. If you
cannot determine which condition

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
Driving and Operating 195
has not been met, see
www.gmupfitter.com to contact the
GM Upfitter Integration Group.
Continue to follow the instructions in
the DIC messages. Hold the
exhaust brake switch on the center
stack below the climate controls for
more than three seconds, and then
release it, to begin the regeneration
process.
If the EXHAUST BRAKE ON
message displays, then the switch
was released too soon. Press it
again to turn off the exhaust brake,
then try again when the DIC
message prompts.
When manual regeneration begins,
the engine speed increases, the
engine cooling fan sound increases,
and a DIC message indicates that
cleaning is in progress.A DIC message will display when
cleaning is complete. Cleaning
could take up to 30 minutes. Upon
completion, the engine will return to
normal idle, but exhaust
components will remain hot for
several minutes. Do not move the
vehicle until the exhaust has had
time to cool. Manual regeneration
can be canceled at any time by
pressing the brake pedal or by
turning the engine off. Unusual
noises may be heard if regeneration
is interrupted.Diesel Exhaust Fluid
{Warning
Avoid getting Diesel Exhaust
Fluid (DEF) on your skin or in
your eyes as it could cause
irritation. For more safety,
handling, and storage information,
see the Diesel Exhaust Fluid
container label.
Diesel Exhaust Fluid (DEF) is used
with diesel engines to reduce the
amount of regulated emissions
produced. Products such as AdBlue
are types of DEF, and are approved
for use in the vehicle as long as
they have an API certification label
or meet ISO 22241.The fluid level in
the DEF tank must be maintained
for the vehicle to run properly. DEF
is not a fuel additive. DEF should
not be mixed with or added to diesel
fuel. DEF freezes when exposed to
temperatures below −11 °C (12 ° F).

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
Driving and Operating 197
In certain cold conditions, it is
possible to find some frozen DEF in
the DEF fill pipe opening. If this
condition prevents the filling of a
DEF tank, place the vehicle in a
warm garage overnight.
For information on how to fill the
DEF tank, seeFilling the Tank
(Gasoline) 0257 or
Filling the Tank (Diesel) 0258.
Exhaust Fluid Low
A full DEF tank will last for several
thousand kilometers (miles),
depending on vehicle usage. As the
exhaust fluid level drops, warnings
will automatically be displayed in the
DIC. Exhaust fluid level status is
available in the DIC. See “Diesel
Exhaust Fluid (DEF) Level (Diesel
Engine Only)” inDriver Information
Center (DIC) (Base and Midlevel)
0 124 or
Driver Information Center (DIC)
(Uplevel) 0130.
To avoid vehicle speed limitations,
the DEF tank should be refilled at
the first opportunity after a low
warning indication. If DEF is added before the EXHAUST FLUID
EMPTY REFILL NOW message
appears, it may take several km/mi
for the DIC message to update.
If the vehicle speed has been
limited and DEF has been added, it
may take up to 30 seconds after
engine start with the vehicle
stopped for the EXHAUST FLUID
EMPTY REFILL NOW message to
clear. If the vehicle is driven prior to
the DIC message clearing, the
vehicle speed will still be limited.
If the DIC message clears while
driving, the speed limitation will be
removed gradually.
If DEF is added under freezing
conditions, additional time may be
required to remove speed limitations
and it may require less fluid to fill
the DEF tank.
The DIC message EXHAUST
FLUID RANGE: XXXX km (mi)
displays at approximately 1 600 km
(1,000 mi) of fluid range remaining.
This message appears again at
approximately 500 km (300 mi) of
remaining range before the exhaust
fluid tank becomes empty.Below 500 km (300 mi) of range
remaining, these messages will
appear every time the vehicle is
started.
Below 121 km (75 mi) of range
remaining, the DIC message
EXHAUST FLUID LOW SPEED
LIMITED SOON displays. This
message will display every time the
vehicle is started.
If these warnings are ignored and
the DEF tank becomes empty, the
DIC message EXHAUST FLUID
EMPTY REFILL NOW - 563 KM
(350 MI) UNTIL 104 KM/H (65 MPH)
MAX SPEED displays. The
displayed mileage will decrease as
driving continues. A warning light
also comes on.
When the mileage countdown is
zero, the DIC message EXHAUST
FLUID EMPTY REFILL NOW -
TRANSITIONING TO 104 KM/H
(65 MPH) MAX SPEED displays.
A warning light and a chime also
come on. Vehicle speed will be
reduced to a maximum speed limit
of 104 KM/h (65 MPH).

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
198 Driving and Operating
After the transition to 104 KM/h
(65 MPH) is complete, the DIC
message EXHAUST FLUID EMPTY
REFILL NOW - SPEED LIMITED
TO 104 KM/H (65 MPH)–120 KM
(75 MI) UNTIL 88 KM/H (55 MPH)
MAX SPEED displays. The
displayed mileage will decrease as
driving continues. A warning light
and a chime also come on.
When the mileage countdown is
zero, the DIC message EXHAUST
FLUID EMPTY REFILL NOW -
TRANSITIONING TO 88 KM/H
(55 MPH) MAX SPEED displays.
A flashing warning light and a chime
also come on. Vehicle speed will be
reduced to a maximum speed limit
of 88 KM/h (55 MPH).
After the transition to 88 KM/h
(55 MPH) is complete, the DIC
message EXHAUST FLUID EMPTY
REFILL NOW - SPEED LIMITED
TO 88 KM/H (55 MPH) –120 KM
(75 MI) UNTIL 8 KM/H (5 MPH) MAX
SPEED displays. The displayed
mileage will decrease as driving
continues. A flashing warning light
and a chime also come on. When the mileage countdown is
zero, the DIC message EXHAUST
FLUID EMPTY REFILL NOW -
TRANSITIONING TO 8 KM/H
(5 MPH) MAX SPEED displays.
A flashing warning light and a chime
also come on. Vehicle speed will be
reduced to a maximum speed limit
of 8 km/h (5 mph).
After the transition to 8 km/h (5 mph)
is complete, the DIC message
EXHAUST FLUID EMPTY REFILL
NOW - SPEED LIMITED TO
8 KM/H (5 MPH) displays. A flashing
warning light and a chime also
come on.
Add at least 7.6 L (2 gal) of fluid to
release the vehicle from speed
limitation from a very low or
empty tank.
See
Diesel Exhaust Fluid (DEF)
Warning Light 0122 and
Recommended Fluids and
Lubricants 0377. Exhaust Fluid Quality Poor
Use only exhaust fluid that is GM
approved, or fluid containing the API
certified or ISO 22241 label.
All DEF has an expiration date.
If the system detects poor quality,
or contaminated or diluted DEF, the
DIC message EXHAUST FLUID
QUALITY POOR - SEE OWNERS
MANUAL NOW
–160 KM (99 MI)
UNTIL 104 KM/H (65 MPH) MAX
SPEED displays. The displayed
mileage will decrease as driving
continues. A warning light also
comes on. Adding fresh DEF to the
system may resolve the problem,
depending on several factors. If the
DIC message persists, see your
dealer or additional DIC messages
may display.
When the mileage countdown is
zero, a DIC message EXHAUST
FLUID QUALITY POOR - SEE
OWNERS MANUAL NOW -
TRANSITIONING TO 104 KM/H
(65 MPH) MAX SPEED displays.
A warning light and a chime also