ECO mode GMC TERRAIN 2021 User Guide

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
Infotainment System 133
Satellite Radio
SiriusXM Radio Service
If equipped, vehicles with a valid SiriusXM
radio subscription can receive SiriusXM
programming.
SiriusXM radio has a wide variety of
programming and commercial-free music,
coast to coast, in digital-quality sound. In
the U.S., see www.siriusxm.com or call
1-888-601-6296. In Canada, see
www.siriusxm.ca or call 1-877-438-9677.
When SiriusXM is active, the channel name,
number, song title, and artist appear on the
display.
SiriusXM with 360L
SiriusXM with 360L interface has enhanced
in-vehicle listening experience for
subscribers. The experience now offers more
categories and system learned
recommendations toward discovering more
personalized content.
To use the full SiriusXM 360L program,
including streaming content and listening
recommendations, OnStar Connected Access
is required. Connected vehicle services varyby model and require a complete working
electrical system, cell reception, and GPS
signal. An active connected plan is required.
Reference the SiriusXM user guide for use
and subscription information.
Radio Reception
Unplug electronic devices from the accessory
power outlets if there is interference or
static in the radio.
FM
FM signals only reach about 16 to 65 km (10
to 40 mi). Although the radio has a built-in
electronic circuit that automatically works to
reduce interference, some static can occur,
especially around tall buildings or hills,
causing the sound to fade in and out.
AM
The range for most AM stations is greater
than for FM, especially at night. The longer
range can cause station frequencies to
interfere with each other. Static can also
occur when things like storms and power
lines interfere with radio reception. When
this happens, try reducing the treble on the
radio.
SiriusXM Satellite Radio Service
If equipped, SiriusXM Satellite Radio Service
provides digital radio reception. Tall
buildings or hills can interfere with satellite
radio signals, causing the sound to fade in
and out. In addition, traveling or standing
under heavy foliage, bridges, garages,
or tunnels may cause loss of the SiriusXM
signal for a period of time. Some cellular
services may interfere with SXM reception
causing loss of signal.
Mobile Device Usage
Mobile device usage, such as making or
receiving calls, charging, or just having the
mobile device on may cause static
interference in the radio. Unplug the mobile
device or turn it off if this happens.
Multi-Band Antenna
The roof antenna is for AM, FM, SiriusXM
Satellite Radio, OnStar, and GPS (Global
Positioning System). Keep clear of
obstructions for clear reception. If the
vehicle has a sunroof, and it is open,
reception can also be affected.

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
140 Infotainment System
Map Colors
.Auto–Touch to automatically change
modes based on lighting conditions.
.Day (Light)
.Night (Dark)
3D Landmark (Default is On) : Touch On or
Off. When turned on, the system will
display all 3D Landmarks on the map
depending on the zoom level.
3D Building (Default is Off) : Touch On or
Off. When turned on, the system will
display all of the possible 3D building shapes
on the map depending on the zoom level.
Show Terrain in 3D (Default is Off) :
If equipped, touch On or Off. When turned
on, the system will display terrain
information on the map in 3D view.
Auto-Zoom (Default is On) : Touch On or
Off. When turned on, the system will
automatically adjust the zoom level when
the vehicle is approaching a turn. After the
turn is completed, the system automatically
brings the zoom back to the originally set
level. If the vehicle is approaching a turn
with the next turn occurring shortly after,
the Auto-Zoom will remain on until both
turns are completed. Route Preferences
Touch to access the Route Preferences. The
choices are:
.Preferred Route
–Choose from two
different route options: Fastest or
Eco-Friendly.
‐ Fastest would be the route with the
shortest drive time.
‐ Eco-Friendly would be the most
fuel-efficient route.
.Avoid on Current Route –Choose any of
the road features to avoid while on route:
‐ Highways
‐ Unpaved Roads
‐ Ferries
‐ Carpool Lanes
‐ Toll Roads
‐ Tunnels
‐ Country Borders
Navigation Voice Control
Touch to access the voice control setting
display.
.Navigation Volume –To adjust the
volume level, touch the up and down
arrows. If the voice guidance prompt is being heard, volume can also be adjusted
using the knob on the center stack or the
volume switch on the steering wheel.
.Navigation Voice Prompt Level during a
Call. Options available are:
‐
Full Prompt (Selected by default)
‐ Tone Only
‐ None
Traffic Events (If Equipped)
This feature provides a list of events that
are on the route or nearby. Touch
Aand
then select Traffic Events. An OnStar
connected navigation service plan is
required.
Traffic Preferences (If Equipped)
While in Map View, touch
Athen Settings
and then Map and Navigation Settings to
access Traffic Preferences. When Show
Traffic on Map is turned on, the feature
provides an overview of the traffic flow
using different coded colors. The following
options are available for rerouting:
.Auto Reroute to Better Route –The
system will automatically reroute if the
system detects there is a traffic issue
ahead.

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
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Infotainment System 151
Hybrid Speech Recognition
If equipped, this feature helps distinguish
words by using Internet-based information
along with the system’s voice recognition
database. This allows you to speak more
naturally when using voice recognition.
Using Voice Recognition
Voice recognition becomes available once
the system has been initialized. This begins
when the ignition is turned on. Initialization
may take a few moments.1. Press
gon the steering wheel controls
to activate voice recognition.
2. The audio system mutes and the system plays a prompt.
3. Clearly speak one of the commands described in this section.
A voice recognition system prompt can
be interrupted while it is playing by
pressing
gagain.
Once voice recognition is started, both the
infotainment display and instrument cluster
show the selections and visual dialog
content. These displays can be turned on or
off in the Tutorial Mode under Settings
0 160. There are three voice prompt modes
supported:
.Informative verbal prompts: This type of
prompt will provide more information
regarding the supported actions.
.Short prompts: This type of prompt will
provide simple instructions about what
can be stated.
.Auto informative prompts: This type of
prompt plays during the first few speech
sessions, then automatically switches to
the short prompt after some experience
has been gained through using the
system.
If a command is not spoken, the voice
recognition system says a help prompt.
Prompts and Infotainment Displays
While a voice recognition session is active,
there may be corresponding options
showing on the displays. A selection can be
made by manually touching the option,
or by speaking the number for the option to
select. Manual interaction in the voice
recognition session is permitted. Interaction
during a voice session may be completed
entirely using voice commands while some
manual commands may expedite a task. If a
selection is made using a manual control, the voice recognition dialog will progress in
the same way as if the selection were made
using a voice command. Once the system
completes the task, or the session is
terminated, the voice recognition dialog
stops.
An example of this type of manual
intervention is touching an entry of a
displayed number list instead of speaking
the number associated with the entry
desired.
Canceling Voice Recognition
.Touch or say
“Cancel”or“Exit” to
terminate the voice recognition session
and show the display where voice
recognition was initiated.
.Pression the steering wheel controls
to terminate the voice recognition session
and show the display where voice
recognition was initiated.
Natural Language Commands
Most languages do not support natural
language commands in sentence form. For
those languages, use direct commands like
the examples shown on the display.

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
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Infotainment System 155
The name must be precisely spoken.
Nicknames or short names for the
businesses will not likely be found. Lesser
known businesses might have to be located
by category, such as fast food, hotels,
or banks.
“Navigate to Contact”:Begin a dialog to
enter a specific destination contact name.
“Cancel Route” :End route guidance.
“Take Me Home” :Create a route to a
stored home location.
Voice Recognition for the Phone
“Call ” :Initiate a call to a
stored contact. The command may include
location if the contact has location numbers
stored.
“Call At Home,” “At Work,” “On
Mobile,” or“On Other” :Initiate a call to a
stored contact and location at home, at
work, on mobile device, or on another
phone.
“Call ” :Initiate a call
to a cell phone number of seven digits, 10
digits, or three digit emergency numbers.
“Pair Phone” :Begin the Bluetooth pairing
process. Follow the instructions on the
infotainment display. “Redial”
:Initiate a call to the last dialed
number.
“Switch Phone” :Select a different
connected cell phone for outgoing calls.
“Voice Keypad” :Begin a dialog to enter
special numbers like international numbers.
The numbers can be entered in groups of
digits with each group of digits being
repeated back by the system. If the group
of digits is not correct, the command
“Delete” will remove the last group of digits
and allow them to be re-entered. Once the
entire number has been entered, the
command “Call”will start dialing the
number.
Phone Assistant Voice Recognition
Press and holdgon the steering wheel
controls to pass through and launch Google
phone assistant or Siri.
For the low radio, whether connected by
Bluetooth or phone projection, the only
available voice recognition is either Siri
(iPhone) or the Google Assistant (Android).
Phone
Bluetooth (Overview)
The Bluetooth-capable system can interact
with many mobile devices, allowing:
.Placement and receipt of calls in a
hands-free mode.
.Sharing of the device’s address book or
contact list with the vehicle.
To minimize driver distraction, before
driving, and with the vehicle parked:
.Become familiar with the features of the
mobile device. Organize the phone book
and contact lists clearly and delete
duplicate or rarely used entries.
If possible, program speed dial or other
shortcuts.
.Review the controls and operation of the
infotainment system.
.Pair mobile device(s) to the vehicle. The
system may not work with all mobile
devices. See “Pairing”later in this section.
Vehicles with a Bluetooth system can use a
Bluetooth-capable mobile device with a
Hands-Free Profile to make and receive
phone calls. The infotainment system and
voice recognition are used to control the
system. The system can be used while the

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
158 Infotainment System
If needed, touch the Secondary Phone while
in the Phones list to swap it into the
Outgoing and Incoming role. This role makes
it possible to place outgoing calls from the
Contacts and Recents list.
Listing All Paired and Connected Phones1. Touch the Phone icon on the Home Page or the phone icon on the shortcut tray
near the bottom of the display.
2. Touch Phones.
Disconnecting a Connected Phone 1. Touch the Phone icon on the Home Page.
2. Touch Phones.
3. Touch the information icon next to the connected cell phone or mobile device to
show the cell phone’s or mobile device’s
information display.
4. Touch Disconnect.
Deleting a Paired Phone 1. Touch the Phone icon on the Home Page or the phone icon on the shortcut tray
near the bottom of the display.
2. Touch Phones. 3. Touch the information icon next to the
connected cell phone to display the cell
phone’s or mobile device’s information
display.
4. Touch Forget Device.
Linking to a Different Phone
To link to a different cell phone, the new
cell phone must be in the vehicle and paired
to the Bluetooth system. 1. Touch the Phone icon on the Home Page or the phone icon on the shortcut tray
near the bottom of the display.
2. Touch Phones.
3. Touch the new cell phone to link to from the not connected phone list. See “First
to Connect Paired Phones” and
“Secondary Phone” previously in this
section.
Switching to Handset or
Handsfree Mode
To switch between handset or
handsfree mode:
.While the active call is hands-free, touch
the Handset option to switch to the
handset mode.
The mute icon will not be available or
functional while Handset mode is active.
.While the active call is on the handset,
touch the Handset option to switch to the
hands-free mode.
Making a Call Using Contacts and Recent
Calls
Calls can be made through the Bluetooth
system using personal cell phone contact
information for all cell phones that support
the Phone Book feature. Become familiar
with the cell phone settings and operation.
Verify the cell phone supports this feature.
The Contacts menu accesses the phone book
stored in the cell phone.
The Recents menu accesses the recents call
list from your cell phone.
To make a call using the Contacts menu:
1. Touch the Phone icon on the Home Page.
2. Touch Contacts.
3. The Contacts list can be searched by using the first character. Touch A-Z on
the infotainment display to scroll
through the list of names.
Touch the name to call.
4. Touch the desired contact number to call.
To make a call using the Recents menu: 1. Touch Phone on the Home Page.

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
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162 Infotainment System
.Share Hotspot Data: Touch On to allow
devices to use the vehicle hotspot and its
data, or touch Off to allow devices to
only use the vehicle hotspot but not
its data.
Privacy
Touch and the following may display:
.Location Services: This setting enables or
disables sharing of vehicle location
outside the vehicle. Emergency services
will not be affected when Off is selected.
.Data Services: If equipped, this setting
determines if data sharing can be used by
features including Wi-Fi, Hotspot, and
applications. Touch Off to disable data
services. Emergency services and phone
calls, such as calls with OnStar Advisors or
others, will not be affected when Off is
selected.
.Voice Recognition Sharing: This setting
determines if voice commands can be
shared with a cloud-based voice
recognition system. Touch Off to prevent
the sharing and possible recording of your
voice commands with this system. This
may limit the system’s ability to
understand your voice commands and
may disable some features.
.Types: This setting lists all
Android-defined as dangerous permissions
currently used by the infotainment
system, the number of applications that
have requested this permission, and the
number of applications that are allowed
to use this permission.
.Used By Applications: This setting lists all
applications that are requested or are
using Android-defined as dangerous
permissions. Only requested and active
permissions are shown.
Display
Touch and the following may display:
.Mode: This adjusts the appearance of the
navigation map view and any
downloaded apps optimized for day or
night time conditions. Set to Auto for the
display to automatically adjust based on
bright/dark conditions.
Touch Auto, Day, or Night to adjust the
display.
.Calibrate Touchscreen: Touch to calibrate
the infotainment display and follow the
prompts.
.Turn Display Off: Touch to turn the
display off. Touch anywhere on the
infotainment display or press any
infotainment control on the center stack
again to turn the display on.
Sounds
Touch and the following may display:
.Maximum Startup Volume: This feature
adjusts the maximum volume of the
infotainment system when you start your
vehicle. To set the maximum startup
volume, touch the controls on the
infotainment display to increase or
decrease.
.Audio Cues: This feature determines if
sounds play when the infotainment
system starts up and shuts down. This
feature can be turned off or on.
.Set Audio Cue Volume: This setting
controls the volume of Audio Cues played
on startup and shut down. Touch the
controls on the infotainment display to
increase or decrease.
.Audible Touch Feedback: This setting
determines if a sound plays when
touching the infotainment display or
radio controls. This feature can be turned
off or on.

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Infotainment System 163
Voice
Touch and the following may display:
.Confirm More/Less: This setting specifies
how often the voice recognition system
confirms commands. Touch Confirm More
to have the system check with you more
often before acting on your commands.
.Prompt Length: This setting specifies the
amount of detail the voice recognition
system provides when giving you
feedback. Touch Auto to have the system
automatically adjust to your speech
habits. Touch Informative, Short, or Auto.
.Audio Feedback Speed: Touch Slow,
Medium, or Fast to adjust how quickly
the voice recognition system speaks.
.Friendly Prompts: This setting adjusts the
formality of voice prompts. Touch Off for
shorter prompts. Touch On to hear
prompts with more personality. Touch
Auto to have the prompt match your
command style.
.Tutorial Mode: Touch Off or On to
provide tutorial feedback on the display.
.Allow Prompt Interruptions: This setting
controls whether voice commands can be
spoken before voice prompts finish. Turn
this on to speak commands without
hearing the full prompt. Speaking whilethe prompt is still playing will
immediately stop playing the current
prompt and recognize your command.
Background noise may cause accidental
interruptions. Touch Off or On.
Favorites
Touch and the following may display:
.Manage Favorites: Touch to display a list
of Audio, Phone, and Navigation favorites.
Favorites can be moved, renamed,
or deleted.
To move, touch and hold the favorite, and
then drag up or down to rearrange the
position.
.Set Number of Audio Favorites: Touch to
select how many favorites pages can be
viewed from the audio application. The
Auto setting will automatically adjust this
number based on the number of favorites
you have saved. Touch Auto, 5, 10, 15, 20,
25, 30, 35, or 40.
Updates
If equipped, the vehicle can download and
install select software updates over a
wireless connection. The system will prompt
for certain updates to be downloaded and
installed. There is also an option to check
for updates manually. To manually check for updates, touch
Settings on the Home Page and select the
System tab. Go to the Vehicle Software
section and touch Updates. Follow the
on-screen prompts. The steps to check for,
download, and install updates may vary by
vehicle.
The vehicle can be used normally during the
software download. Once the download is
complete, there may be a prompt to accept
the installation of the update upon the next
ignition cycle or the next time the vehicle is
shifted into P (Park). For most updates, the
vehicle will be disabled and cannot be driven
during the installation. The system will
deliver messages indicating success or error
during and after the download and
installation processes.
Downloading Over-the-Air vehicle software
updates requires Internet connectivity, which
can be accessed through the vehicle’s
built-in 4G LTE connection, if equipped and
active. If required, data plans are provided
by a third party. Optionally, a secure Wi-Fi
hotspot such as a compatible mobile device
hotspot, home hotspot, or public hotspot
can be used. Applicable data rates may
apply.

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
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166 Infotainment System
.Set Up My Places
.Map Preferences
.Route Preferences
.Navigation Voice Control
.Traffic Preferences
.Alert Preferences
.Manage History
.Predictive Navigation
.About
See Using the Navigation System 0138.
Phone
Touch and the following may display:
.My Number: Displays the cell phone
number of the Bluetooth connected
device.
.Active Call View: Shows active call display
when answering a call.
Touch the controls on the infotainment
display to disable or enable.
.Privacy: Only show call alerts in the
instrument cluster.
Touch Off or On.
.Sort Contacts: Touch to sort by first or
last name.
.Re-sync Device Contacts: This allows the device contacts to re-sync
if you are having difficulty accessing all of
the contacts on your cell phone.
.Delete All Vehicle Contacts: Touch to
delete all vehicle stored contacts.
.OnStar Phone TTY Mode: This enables
OnStar cell phone TTY mode.
Touch Disable or Enable.
Vehicle
This menu allows adjustment of different
vehicle features. See
Vehicle Personalization
0 108.
Personal
If equipped, this menu allows adjustment of
different user profile settings. See “Users”in
Using the System 0127 for information on
setting up user profiles.
The menu may contain the following:
Name
Touch to edit your user name that will be
displayed in the vehicle.
Vehicle Account Information
Touch to view the vehicle account
information and to change the account
password. An
“unverified user account” pop-up will
display until the account information
verification process has been completed on
the Internet. Check your registered e-mail
account for an activation e-mail to complete
the verification process.
Profile Picture
Touch to choose or change your profile
picture.
Profile Identifiers
Touch to have the vehicle recognize the
identifier you choose.
Touch Vehicle Key 1 and/or Vehicle Key 2.
If the Remote Key is lost or stolen, see your
dealer.
Security
Touch to have your profile secured with a
Personal Identification Number (PIN).
Touch No or Yes.
Vehicle Name
Touch to edit your vehicle name.
Vehicle Account
Touch to view the vehicle account
information and to change the account
password.

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
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Climate Controls 179
[:Air is directed to the floor outlets,
with some to the windshield, side window
outlets, and second row floor outlets.
-: This mode clears the windows of fog or
moisture. Air is directed to the windshield,
floor outlets, and side window vents.
0: Press to clear the windshield of fog or
frost more quickly. Air is directed to the
windshield and the side window vents. The
air conditioning compressor also comes on,
unless the outside temperature is below
freezing.
Do not drive the vehicle until all windows
are clear.
See Air Vents 0182.
A/C : Press to turn the air conditioning
system on or off. An indicator light comes
on to show that the air conditioning is
enabled. The A/C light will stay on even if
the outside temperatures are below freezing
and the compressor does not run. If the fan
is turned off, the air conditioner will
not run.
@: Press to turn on recirculation. An
indicator light comes on. Air is recirculated
to quickly cool the inside of the vehicle.
It can also be used to help reduce outside
air and odors that enter the vehicle.
Rear Window Defogger
The rear window defogger uses a warming
grid to remove fog from the rear window.
K: Press to turn the rear window defogger
on or off. An indicator light on the button
comes on to show that the rear window
defogger is on.
The rear window defogger only works when
the ignition is on. The defogger turns off if
the ignition is turned to off or to ACC/
ACCESSORY.
Caution
Using a razor blade or sharp object to
clear the inside rear window can damage
the rear window defogger. Repairs would
not be covered by the vehicle warranty.
Do not clear the inside rear window with
sharp objects.
Heated Mirror : If equipped with heated
outside mirrors, the mirrors heat to help
clear fog or frost from the surface of the
mirror when the rear window defog button
is pressed. See Heated Mirrors 025.

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Climate Controls 181
Manual Operation
O:Press to turn the climate control system
on or off. When off, no air will flow into the
vehicle. Turning the fan on, pressing any
other button, or turning a knob will turn the
system back on.
9: Turn clockwise or counterclockwise to
increase or decrease the fan speed. Press the
knob to turn the fan off.
Press AUTO to return to automatic
operation.
Driver and Passenger Temperature Control :
The temperature can be adjusted separately
for the driver and passenger.
Turn the knob clockwise or counterclockwise
to increase or decrease the driver or
passenger temperature setting.
SYNC : Press to link the passenger
temperature settings to the driver setting.
The SYNC indicator light will turn on. When
the passenger temperature settings are
adjusted, the SYNC indicator light is off.
The driver side or passenger side
temperature display shows the temperature
setting increasing or decreasing. Air Delivery Mode Control :
Press
Y,\,
[, or-to change the direction of the
airflow. An indicator light comes on in the
selected mode button.
Changing the mode cancels the automatic
operation and the system goes into manual
mode. Press AUTO to return to automatic
operation.
Y: Air is directed to the instrument panel
outlets.
\: Air is divided between the instrument
panel and floor outlets.
[: Air is directed to the floor outlets,
with some to the windshield, side window
outlets, and second row floor outlets.
-: This mode clears the windows of fog or
moisture. Air is directed to the windshield,
floor outlets, and side window vents.
0: Press to clear the windshield of fog or
frost more quickly. Air is directed to the
windshield and the side window vents. The
air conditioning compressor also comes on,
unless the outside temperature is below
freezing.
Do not drive the vehicle until all windows
are clear. See
Air Vents 0182.
A/C : Press to turn the air conditioning
system on or off. An indicator light comes
on to show that the air conditioning is
enabled. If the fan is turned off, the air
conditioner will not run. The A/C light will
stay on even if the outside temperatures are
below freezing and the A/C compressor may
be off.
@: Press to turn on recirculation. An
indicator light comes on. Air is recirculated
to quickly cool the inside of the vehicle.
It can also be used to help reduce outside
air and odors that enter the vehicle.
Rear Window Defogger
The rear window defogger uses a warming
grid to remove fog from the rear window.
K: Press to turn the rear window defogger
on or off. An indicator light on the button
comes on to show that the rear window
defogger is on.
The rear window defogger only works when
the ignition is on. The defogger turns off if
the ignition is turned off or to ACC/
ACCESSORY.