transmission GMC TERRAIN 2021 User Guide

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
194 Driving and Operating
Hydroplaning
Hydroplaning is dangerous. Water can build
up under the vehicle's tires so they actually
ride on the water. This can happen if the
road is wet enough and you are going fast
enough. When the vehicle is hydroplaning, it
has little or no contact with the road.
There is no hard and fast rule about
hydroplaning. The best advice is to slow
down when the road is wet.
Other Rainy Weather Tips
Besides slowing down, other wet weather
driving tips include:
.Allow extra following distance.
.Pass with caution.
.Keep windshield wiping equipment in
good shape.
.Keep the windshield washer fluid reservoir
filled.
.Have good tires with proper tread depth.
SeeTires 0287.
.Turn off cruise control.
Hill and Mountain Roads
Driving on steep hills or through mountains
is different than driving on flat or rolling
terrain. Tips include:
.Keep the vehicle serviced and in good
shape.
.Check all fluid levels and brakes, tires,
cooling system, and transmission.
.Shift to a lower gear when going down
steep or long hills.
{Warning
Using the brakes to slow the vehicle on a
long downhill slope can cause brake
overheating, can reduce brake
performance, and could result in a loss of
braking. Shift the transmission to a lower
gear to let the engine assist the brakes
on a steep downhill slope.
{Warning
Coasting downhill in N (Neutral) or with
the ignition off is dangerous. This can
cause overheating of the brakes and loss
of steering assist. Always have the engine
running and the vehicle in gear.
.Drive at speeds that keep the vehicle in
its own lane. Do not swing wide or cross
the center line.
.Be alert on top of hills; something could
be in your lane (e.g., stalled car, crash).
.Pay attention to special road signs (e.g.,
falling rocks area, winding roads, long
grades, passing or no-passing zones) and
take appropriate action.
Winter Driving
Driving on Snow or Ice
Snow or ice between the tires and the road
creates less traction or grip, so drive
carefully. Wet ice can occur at about 0 °C
(32 °F) when freezing rain begins to fall.
Avoid driving on wet ice or in freezing rain
until roads can be treated.
For Slippery Road Driving:
.Accelerate gently. Accelerating too quickly
causes the wheels to spin and makes the
surface under the tires slick.
.Turn on Traction Control. See Traction
Control/Electronic Stability Control 0214.
.The Antilock Brake System (ABS) improves
vehicle stability during hard stops, but
the brakes should be applied sooner than
when on dry pavement. See Antilock
Brake System (ABS) 0212.

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
196 Driving and Operating
spinning the wheels as little as possible. To
prevent transmission wear, wait until the
wheels stop spinning before shifting gears.
Release the accelerator pedal while shifting,
and press lightly on the accelerator pedal
when the transmission is in gear. Slowly
spinning the wheels in the forward and
reverse directions causes a rocking motion
that could free the vehicle. If that does not
get the vehicle out after a few tries, it
might need to be towed out. If the vehicle
does need to be towed out, seeTowing the
Vehicle 0318.
Vehicle Load Limits
It is very important to know how much
weight the vehicle can carry. This
weight is called the vehicle capacity
weight and includes the weight of all
occupants, cargo, and all
nonfactory-installed options. Two labels
on the vehicle may show how much
weight it may properly carry, the Tire
and Loading Information label and the
Certification/Tire label.
{Warning
Do not load the vehicle any heavier
than the Gross Vehicle Weight Rating
(GVWR), or either the maximum
front or rear Gross Axle Weight
Rating (GAWR). This can cause
systems to break and change the
way the vehicle handles. This could
cause loss of control and a crash.
Overloading can also reduce stopping
performance, damage the tires, and
shorten the life of the vehicle.
Tire and Loading Information Label
Example Label
A vehicle-specific Tire and Loading
Information label is attached to the
center pillar (B-pillar). The tire and
loading information label shows the
number of occupant seating
positions (1), and the maximum vehicle
capacity weight (2) in kilograms and
pounds.
The Tire and Loading Information label
also shows the size of the original
equipment tires (3) and the
recommended cold tire inflation
pressures (4). For more information on
tires and inflation see Tires0287 and
Tire Pressure 0293.
There is also important loading
information on the vehicle Certification/
Tire label. It may show the Gross
Vehicle Weight Rating (GVWR) and the
Gross Axle Weight Rating (GAWR) for
the front and rear axle. See
“Certification/Tire Label” later in this
section.

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
Driving and Operating 201
engine will not start in Service Mode. Press
ENGINE START/STOP again to turn the
vehicle off.
Starting the Engine
Shift the vehicle into P (Park) or N (Neutral).
To restart the engine when the vehicle is
already moving, use N (Neutral) only.
Caution
Do not try to shift to P (Park) if the
vehicle is moving. If you do, you could
damage the transmission. Shift to P (Park)
only when the vehicle is stopped.
Caution
If you add electrical parts or accessories,
you could change the way the engine
operates. Any resulting damage would
not be covered by the vehicle warranty.
SeeAdd-On Electrical Equipment 0256.
1. With the Keyless Access system, the Remote Keyless Entry (RKE) transmitter
must be in the vehicle. Press ENGINE
START/STOP with the brake pedal
applied. When the engine begins
cranking, let go of the button. The idle speed will go down as the
engine gets warm. Do not race the
engine immediately after starting it.
If the RKE transmitter is not in the
vehicle, if there is interference, or if the
RKE battery is low, a Driver Information
Center (DIC) will display a message. See
Remote Keyless Entry (RKE) System
Operation
07.
Caution
Cranking the engine for long periods of
time, by trying to start the engine
immediately after cranking has ended,
can overheat and damage the cranking
motor, and drain the battery. Wait at
least 15 seconds between each try, to let
the cranking motor cool down.
2. If the engine does not start after five to 10 seconds, especially in very cold
weather (below −18 °C or 0 °F), it could
be flooded with too much gasoline. Try
pushing the accelerator pedal all the way
to the floor and holding it there as you
press ENGINE START/STOP. Wait at least
15 seconds between each try, to allow
the cranking motor to cool down. When
the engine starts, release the accelerator. If the vehicle starts briefly but then
stops again, do the same thing. This
clears the extra gasoline from the
engine. Do not race the engine
immediately after starting it. Operate
the engine and transmission gently until
the oil warms up and lubricates all
moving parts.
Stop/Start System
This vehicle has a Stop/Start system to shut
off the engine to help conserve fuel. It has
components designed for the increased
number of starts.
{Warning
The automatic engine Stop/Start feature
causes the engine to shut off while the
vehicle is still on. Do not exit the vehicle
before shifting to P (Park). The vehicle
may restart and move unexpectedly.
Always shift to P (Park), and then turn
the ignition off before exiting the vehicle.
Auto Engine Stop/Start
When the brakes are applied and the vehicle
is at a complete stop, the engine may turn
off. When stopped, the tachometer displays
AUTO STOP. See Tachometer090. When

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
202 Driving and Operating
the brake pedal is released or the
accelerator pedal is pressed, the engine will
restart.
To maintain vehicle performance, other
conditions may cause the engine to
automatically restart before the brake pedal
is released.
Auto Stops may not occur and/or auto
restarts may occur because:
.The climate control settings require the
engine to be running to cool or heat the
vehicle interior.
.The vehicle battery charge is low.
.The vehicle battery has recently been
disconnected.
.Minimum vehicle speed has not been
reached since the last Auto Stop
.The accelerator pedal is pressed.
.The engine or transmission is not at the
required operating temperature.
.The outside temperature is not in the
required operating range.
.The vehicle is shifted out of D (Drive) to
any gear other than P (Park).
.Tow/Haul Mode or other driver modes
have been selected.
.The vehicle is on a steep hill or grade.
.The driver door has been opened or driver
seat belt has been unbuckled.
.The hood has been opened.
.The Auto Stop has reached the maximum
allowed time.
Winter Cover
If equipped, the winter cover can be used to
enhance heater performance in extremely
cold conditions below−0 °C (32 °F). The
winter cover installs over the grille and
restricts airflow to the engine compartment.
Usage Guidelines
The winter cover should only be used while
operating the vehicle in extremely cold
temperatures or in heavy snow for extended
periods. In these temperatures, the vehicle
does not need a large amount of air to
properly cool the engine. When more
airflow is required to cool the vehicle, the
winter cover should not be used. The
following usage guidelines will allow
adequate airflow for proper radiator and air
cooler performance:
.Do not use the winter cover if towing a
trailer. The vehicle may overheat if the
radiator is covered while towing.
.Do not modify the cover. The winter
cover does not cover some sections of the
front of the vehicle to provide enough
airflow.
.Keep the underside of the winter cover as
clean as possible. Remove monthly or as
necessary and clean away dust and
debris.
.Do not use the winter cover above −0 °C
(32 °F).
Use only a mild soap to clean. Do not use
harsh soap, strong detergents, or vinyl
protectant/sealant type products as they
may damage the special finish. Allow the
winter cover to dry completely before
reinstalling.
Installation Instructions
When first trying to fit the cover, it may
appear to be undersized but will stretch
during installation to ensure a tight fit. The
initial installation of the cover is best
performed when the winter cover is warm.

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
Driving and Operating 205
Leaving the Vehicle with the Engine
Running
{Warning
It can be dangerous to leave the vehicle
with the engine running. It could
overheat and catch fire.
It is dangerous to get out of the vehicle
if the vehicle is not in P (Park) with the
parking brake set. The vehicle can roll.
Do not leave the vehicle when the engine
is running. If you have left the engine
running, the vehicle can move suddenly.
You or others could be injured. To be
sure the vehicle will not move, even
when you are on fairly level ground,
always set the parking brake and shift
the vehicle to P (Park). SeeShifting Into
Park 0204. If you are towing a trailer,
see Driving Characteristics and Towing
Tips 0249.
If you have to leave the vehicle with the
engine running, the vehicle must be in
P (Park) with the parking brake set.
Confirm that the vehicle is in P (Park).
Torque Lock
Torque lock is when the weight of the
vehicle puts too much force on the parking
pawl in the transmission. This happens when
parking on a hill and shifting the
transmission into P (Park) is not done
properly and then it is difficult to shift out
of P (Park). To prevent torque lock, set the
parking brake and then shift into P (Park). To
find out how, see “Shifting Into Park” listed
previously.
On certain steep grades, the transmission
will automatically set the parking brake to
prevent torque lock.
If torque lock does occur, the vehicle may
need to be pushed uphill by another vehicle
to relieve the parking pawl pressure, so you
can shift out of P (Park).
Shifting out of Park
This vehicle is equipped with an electronic
transmission. If the vehicle has an
uncharged battery or a battery with low
voltage, try charging or jump starting the
battery. See Jump Starting - North America
0 316. To shift out of P (Park):
1. Ensure the engine is running.
2. Apply the brake pedal.
3. Press or pull the desired shift switch on the center stack.
4. The P indicator will turn white and the gear indicator will turn red when the
vehicle is no longer in P (Park).
If the vehicle cannot shift out of P (Park), a
Driver Information Center (DIC) message will
be displayed. See your dealer for service.
Manual Park Release
Vehicles with a gasoline engine may include
a manual park release that can be used to
shift the vehicle into N (Neutral) when the
engine is not running.
{Warning
The transmission will be placed in
N (Neutral) when the manual park release
is pulled. The vehicle can roll and you or
others could be injured. Ensure the
vehicle is on level ground.

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
206 Driving and Operating
Caution
The manual park release is not intended
to be used for towing. Damage may
result from using the manual park release
in this way. The repairs would not be
covered by the vehicle warranty.
Pulling the manual park release while the
vehicle is on, or turning the ignition on
while the manual park release is pulled, will
result in a Service Transmission message
being displayed.
To place the vehicle in N (Neutral) using the
manual park release: 1. Ensure the vehicle is on level ground and set the parking brake. Release the brake
pedal.
2. Turn the vehicle off.
3. Use a flat-bladed tool to remove the interior trim panel on the center console
to the right of the accelerator pedal.
4. Ensure more than one minute has elapsed since Step 2. Apply the brake
pedal.5. Pull the manual park release lever 90° toits latching position.
6. With the brake pedal released, place the ignition in ACC/ACCESSORY. Then apply
the brake pedal and release the parking
brake.
7. Ensure there are no loose objects in the area that could bump the manual park
release lever.
To return the vehicle to P (Park) using the
manual park release: 1. Bring the vehicle to a complete stop.

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
208 Driving and Operating
Warning (Continued)
If unusual fumes are detected or if it is
suspected that exhaust is coming into the
vehicle:
.Drive it only with the windows
completely down.
.Have the vehicle repaired immediately.
Never park the vehicle with the engine
running in an enclosed area such as a
garage or a building that has no fresh air
ventilation.
Running the Vehicle While Parked
It is better not to park with the engine
running.
If the vehicle is left with the engine running,
follow the proper steps to be sure the
vehicle will not move. See Shifting Into Park
0 204 and
Engine Exhaust 0207.
If parking on a hill and pulling a trailer, see
Driving Characteristics and Towing Tips
0 249.
Automatic Transmission
The shift switches are on the center stack.
The selected gear position will illuminate red
on the shift switch, while all others will be
displayed in white. If the shift is not
immediate, as in very cold conditions, the
indicator on the shift switch may blink until
it is fully engaged.
The transmission does not operate when the
vehicle is off.
If the vehicle is in ACC/ACCESSORY, the
transmission can be shifted into P (Park). If ENGINE START/STOP is pressed twice while
at a relatively high speed, the engine will
turn off and the transmission will
automatically shift to N (Neutral). Once the
vehicle is stopped, P (Park) can be selected.
P :
This position locks the drive wheels. Use
P (Park) when starting the vehicle to ensure
the vehicle does not move.
{Warning
It is dangerous to get out of the vehicle
if the transmission is not in P (Park) with
the parking brake set. The vehicle
can roll.
Do not leave the vehicle when the engine
is running. If the engine has been left
running, the vehicle can move suddenly.
You or others could be injured. To be
sure the vehicle will not move, even
when on fairly level ground, always set
the parking brake and place the
transmission into P (Park). See Shifting
Into Park 0204 and
Driving Characteristics and Towing Tips
0 249.

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
Driving and Operating 209
This vehicle is equipped with an electronic
transmission. The R (Reverse) and D (Drive)
shift switches are designed to prevent
inadvertent shifting out of P (Park) unless
the ignition is on, and the brake pedal is
applied.
When the vehicle is stopped, press ENGINE
START/STOP to turn off the vehicle. The
transmission will shift to P (Park)
automatically.
The vehicle will not shift into P (Park) if it is
moving too fast. Stop the vehicle and shift
into P (Park).
To shift in and out of P (Park), seeShifting
Into Park 0204 and
Shifting out of Park 0205.
R : Use this gear to back up.
If the vehicle is shifted from either
R (Reverse) to D (Drive), or D (Drive) to
R (Reverse) while the speed is too high, the
vehicle will shift to N (Neutral). Reduce the
vehicle speed and try the shift again.
To shift into R (Reverse): 1. Bring the vehicle to a complete stop.
2. Pull the R (Reverse) switch on the center stack. To shift out of R (Reverse):
1. Bring the vehicle to a complete stop.
2. Shift to the desired gear.
At low vehicle speeds, R (Reverse) can be
used to rock the vehicle back and forth to
get out of snow, ice, or sand without
damaging the transmission. See If the
Vehicle Is Stuck 0195.
N : In this position, the engine does not
connect with the wheels. To restart the
engine when the vehicle is already moving,
use N (Neutral) only.
{Warning
Shifting into a drive gear while the
engine is running at high speed is
dangerous. Unless your foot is firmly on
the brake pedal, the vehicle could move
very rapidly. You could lose control and
hit people or objects. Do not shift into a
drive gear while the engine is running at
high speed.
Caution
Shifting out of P (Park) or N (Neutral) with
the engine running at high speed may
damage the transmission. The repairs
would not be covered by the vehicle
warranty. Be sure the engine is not
running at high speed when shifting the
vehicle.
Caution
The vehicle is not designed to stay in
N (Neutral) for extended periods of time.
It will automatically shift into P (Park).
To shift into N (Neutral), press the
N (Neutral) switch until the N indicator
displays.
To shift out of N (Neutral): 1. Bring the vehicle to a complete stop.
2. Shift to the desired gear.
Car Wash Mode
This vehicle includes a Car Wash Mode that
allows the vehicle to remain in N (Neutral)
for use in automatic car washes.

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
210 Driving and Operating
Car Wash Mode is not to be used for vehicle
towing. If the vehicle needs to be towed,
seeTowing the Vehicle 0318
Caution
The vehicle is not designed to stay in
N (Neutral) for extended periods of time.
It will automatically shift into P (Park) if
left in Car Wash Mode.
Car Wash Mode (Engine Off –Driver in
Vehicle)
To place the vehicle in N (Neutral) with the
engine off and the vehicle occupied:
1. Drive to the entrance of the car wash.
2. Apply the brake pedal.
3. Shift to N (Neutral).
4. Turn off the engine and release the brake pedal.
5. The indicator should continue to show N. If it does not, start the engine and
repeat Steps 2–4.
6. The vehicle is now ready for the car wash. Car Wash Mode (Engine Off
–Driver out of
Vehicle)
To place the vehicle in N (Neutral) with the
engine off and the vehicle unoccupied:
1. Drive to the entrance of the car wash.
2. Apply the brake pedal.
3. Open the door.
4. Shift to N (Neutral).
5. Turn off the engine and release the brake pedal.
6. The indicator should continue to show N. If it does not, start the engine and
repeat Steps 2–5.
7. Exit the vehicle and close the door. The vehicle is now ready for the car wash.
8. The vehicle may automatically shift to P (Park) upon re-entry.
Car Wash Mode (Engine On –Driver in
Vehicle)
To place the vehicle in N (Neutral) with the
engine on and the vehicle occupied:
1. Drive to the entrance of the car wash.
2. Apply the brake pedal.
3. Shift to N (Neutral).
4. Release the brake pedal. The vehicle is now ready for the car wash. Car Wash Mode (Engine On
–Driver out of
Vehicle)
To place the vehicle in N (Neutral) with the
engine on and the vehicle unoccupied:
1. Drive to the entrance of the car wash.
2. Apply the brake pedal.
3. Open the door.
4. Shift to N (Neutral), then release the brake pedal.
5. The indicator should continue to show N. If it does not, repeat Steps 2–4.
6. Exit the vehicle and close the door. The vehicle is now ready for the car wash.
7. The vehicle may automatically shift to P (Park) upon re-entry.
Caution
A transmission hot message may display
if the automatic transmission fluid is too
hot. Driving under this condition can
damage the vehicle. Stop and idle the
engine to cool the automatic
transmission fluid. This message clears
when the transmission fluid has cooled
sufficiently.

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
Driving and Operating 211
D :This position is for normal driving.
If more power is needed for passing, press
the accelerator pedal down.
To shift into D (Drive):
1. Bring the vehicle to a complete stop.
2. Pull the D (Drive) switch on the center stack.
To shift out of D (Drive): 1. Bring the vehicle to a complete stop.
2. Shift to the desired gear.
Downshifting the transmission in slippery
road conditions could result in skidding. See
“Skidding” underLoss of Control 0190.
Caution
Spinning the tires or holding the vehicle
in one place on a hill using only the
accelerator pedal may damage the
transmission. The repair will not be
covered by the vehicle warranty. If the
vehicle is stuck, do not spin the tires.
When stopping on a hill, use the brakes
to hold the vehicle in place.
Manual Mode
Electronic Range Select (ERS) Mode
ERS or manual mode allows for the selection
of the range of gear positions. Use this
mode when driving downhill or towing a
trailer to limit the top gear and vehicle
speed. The shift position indicator within the
Driver Information Center (DIC) will display a
number next to the L indicating the highest
available gear under manual mode and the
driving conditions when manual mode was
selected.
To use this feature:
1. With the vehicle in D (Drive), press the L (Low) button. 2. Press the plus or minus button on the
center stack to increase or decrease the
gear range available.
When shifting to L (Low), the transmission
will shift to a preset lower gear range. For
this preset range, the highest gear available
is displayed next to the L in the DIC. See
Driver Information Center (DIC) (Base and
Midlevel) 0100 or
Driver Information Center (DIC) (Uplevel)
0 105. All gears below that number are
available to use. For example, when
4 (Fourth) is shown next to the L, 1 (First)
through 4 (Fourth) gears are shifted
automatically. To shift to 5 (Fifth) gear, press
the + (Plus) button or shift into D (Drive).
L (Low) will prevent shifting to a lower gear
range if the engine speed is too high.
If vehicle speed is not reduced within the
time allowed, the lower gear range shift will
not be completed. Slow the vehicle, then
press the −(Minus) button to the desired
lower gear range.
While using ERS, cruise control can be used.
Tow/Haul Mode
For information on the Tow/Haul Mode, see
Driver Mode Control 0218.