GMC TERRAIN 2021 Owner's Manual

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
200 Driving and Operating
Information Center (DIC). When the vehicle
is shifted into P (Park), the ignition system
will turn off.
The vehicle may have an electric steering
column lock. The lock is activated when the
vehicle is turned off and either front door is
opened. A sound may be heard as the lock
actuates or releases. The steering column
lock may not release with the wheels turned
off center. If this happens, the vehicle may
not start. Move the steering wheel from left
to right while attempting to start the
vehicle. If this does not work, the vehicle
needs service.
Do not turn the engine off when the vehicle
is moving. This will cause a loss of power
assist in the brake and steering systems and
disable the airbags.
If the vehicle must be turned off in an
emergency:1. Brake using a firm and steady pressure. Do not pump the brakes repeatedly. This
may deplete power assist, requiring
increased brake pedal force. 2. Shift the vehicle to N (Neutral). This can
be done while the vehicle is moving.
After shifting to N (Neutral), firmly apply
the brakes and steer the vehicle to a
safe location.
3. Come to a complete stop and shift to P (Park).
4. Set the parking brake. See Electric
Parking Brake 0212. Press ENGINE
START/STOP to turn the vehicle off.
{Warning
Turning off the vehicle while moving may
cause loss of power assist in the brake
and steering systems and disable the
airbags. While driving, only shut the
vehicle off in an emergency.
If the vehicle cannot be pulled over and
must be shut off while driving, press and
hold ENGINE START/STOP for longer than
two seconds, or press twice in five seconds.
ACC/ACCESSORY (Amber Indicator Light) :
This mode allows you to use some electrical
accessories when the engine is off. With the ignition off, pressing the button
one time without the brake pedal applied
will place the ignition system in ACC/
ACCESSORY.
The ignition will switch from ACC/
ACCESSORY to OFF after five minutes to
prevent battery rundown.
ON/RUN/START (Green Indicator Light) :
This
mode is for starting and driving. With the
ignition off and the brake pedal applied,
pressing the button once will turn the
ignition on. Once engine cranking begins,
release the button. Engine cranking will
continue until the engine starts. See Starting
the Engine 0201. The ignition will then
remain in on.
Service Mode
This power mode is available for service and
diagnostics, and to verify the proper
operation of the malfunction indicator lamp
as may be required for emission inspection
purposes. With the vehicle off and the brake
pedal not applied, pressing and holding
ENGINE START/STOP for more than
five seconds will place the vehicle in Service
Mode. The instruments and audio systems
will operate as they do in ON/RUN, but the
vehicle will not be able to be driven. The

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
Driving and Operating 201
engine will not start in Service Mode. Press
ENGINE START/STOP again to turn the
vehicle off.
Starting the Engine
Shift the vehicle into P (Park) or N (Neutral).
To restart the engine when the vehicle is
already moving, use N (Neutral) only.
Caution
Do not try to shift to P (Park) if the
vehicle is moving. If you do, you could
damage the transmission. Shift to P (Park)
only when the vehicle is stopped.
Caution
If you add electrical parts or accessories,
you could change the way the engine
operates. Any resulting damage would
not be covered by the vehicle warranty.
SeeAdd-On Electrical Equipment 0256.
1. With the Keyless Access system, the Remote Keyless Entry (RKE) transmitter
must be in the vehicle. Press ENGINE
START/STOP with the brake pedal
applied. When the engine begins
cranking, let go of the button. The idle speed will go down as the
engine gets warm. Do not race the
engine immediately after starting it.
If the RKE transmitter is not in the
vehicle, if there is interference, or if the
RKE battery is low, a Driver Information
Center (DIC) will display a message. See
Remote Keyless Entry (RKE) System
Operation
07.
Caution
Cranking the engine for long periods of
time, by trying to start the engine
immediately after cranking has ended,
can overheat and damage the cranking
motor, and drain the battery. Wait at
least 15 seconds between each try, to let
the cranking motor cool down.
2. If the engine does not start after five to 10 seconds, especially in very cold
weather (below −18 °C or 0 °F), it could
be flooded with too much gasoline. Try
pushing the accelerator pedal all the way
to the floor and holding it there as you
press ENGINE START/STOP. Wait at least
15 seconds between each try, to allow
the cranking motor to cool down. When
the engine starts, release the accelerator. If the vehicle starts briefly but then
stops again, do the same thing. This
clears the extra gasoline from the
engine. Do not race the engine
immediately after starting it. Operate
the engine and transmission gently until
the oil warms up and lubricates all
moving parts.
Stop/Start System
This vehicle has a Stop/Start system to shut
off the engine to help conserve fuel. It has
components designed for the increased
number of starts.
{Warning
The automatic engine Stop/Start feature
causes the engine to shut off while the
vehicle is still on. Do not exit the vehicle
before shifting to P (Park). The vehicle
may restart and move unexpectedly.
Always shift to P (Park), and then turn
the ignition off before exiting the vehicle.
Auto Engine Stop/Start
When the brakes are applied and the vehicle
is at a complete stop, the engine may turn
off. When stopped, the tachometer displays
AUTO STOP. See Tachometer090. When

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
202 Driving and Operating
the brake pedal is released or the
accelerator pedal is pressed, the engine will
restart.
To maintain vehicle performance, other
conditions may cause the engine to
automatically restart before the brake pedal
is released.
Auto Stops may not occur and/or auto
restarts may occur because:
.The climate control settings require the
engine to be running to cool or heat the
vehicle interior.
.The vehicle battery charge is low.
.The vehicle battery has recently been
disconnected.
.Minimum vehicle speed has not been
reached since the last Auto Stop
.The accelerator pedal is pressed.
.The engine or transmission is not at the
required operating temperature.
.The outside temperature is not in the
required operating range.
.The vehicle is shifted out of D (Drive) to
any gear other than P (Park).
.Tow/Haul Mode or other driver modes
have been selected.
.The vehicle is on a steep hill or grade.
.The driver door has been opened or driver
seat belt has been unbuckled.
.The hood has been opened.
.The Auto Stop has reached the maximum
allowed time.
Winter Cover
If equipped, the winter cover can be used to
enhance heater performance in extremely
cold conditions below−0 °C (32 °F). The
winter cover installs over the grille and
restricts airflow to the engine compartment.
Usage Guidelines
The winter cover should only be used while
operating the vehicle in extremely cold
temperatures or in heavy snow for extended
periods. In these temperatures, the vehicle
does not need a large amount of air to
properly cool the engine. When more
airflow is required to cool the vehicle, the
winter cover should not be used. The
following usage guidelines will allow
adequate airflow for proper radiator and air
cooler performance:
.Do not use the winter cover if towing a
trailer. The vehicle may overheat if the
radiator is covered while towing.
.Do not modify the cover. The winter
cover does not cover some sections of the
front of the vehicle to provide enough
airflow.
.Keep the underside of the winter cover as
clean as possible. Remove monthly or as
necessary and clean away dust and
debris.
.Do not use the winter cover above −0 °C
(32 °F).
Use only a mild soap to clean. Do not use
harsh soap, strong detergents, or vinyl
protectant/sealant type products as they
may damage the special finish. Allow the
winter cover to dry completely before
reinstalling.
Installation Instructions
When first trying to fit the cover, it may
appear to be undersized but will stretch
during installation to ensure a tight fit. The
initial installation of the cover is best
performed when the winter cover is warm.

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
Driving and Operating 203
1. Center grille cover and make sure that itis positioned correctly.
2. Push plastic hooks back to engage grilleslats. 3. If equipped with license plate bracket
pull it toward the front of the vehicle
and install the cover behind the bottom
edge of the bracket.
4. Repeat for all hooks to fully engage cover to grille.
5. Make sure all clips remain engaged during installation. Cover should be
stretched to a tight fit when properly
installed.
Engine Heater
{Warning
Do not plug in the engine block heater
while the vehicle is parked in a garage or
under a carport. Property damage or
personal injury may result. Always park
the vehicle in a clear open area away
from buildings or structures.
The engine heater, if available, can help in
cold weather conditions at or below
−18 °C (0 °F) for easier starting and better
fuel economy during engine warm-up. Plug
in the engine heater at least four hours
before starting the vehicle. An internal
thermostat in the plug end of the cord will
prevent engine heater operation at
temperatures above −18 °C (0 °F).
To Use the Engine Heater
1. Turn off the engine.
2. Remove the heater cord from the rear
compartment.
3. Check the heater cord for damage. If it is damaged, do not use it. See your dealer
for a replacement. Inspect the cord for
damage yearly.
4. Plug the cord into the receptacle in the front fascia.

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
204 Driving and Operating
5. Plug the other end of the cord into anormal, grounded 110-volt AC outlet.
{Warning
Improper use of the heater cord or an
extension cord can damage the cord and
may result in overheating and fire.
.Plug the cord into a three-prong
electrical utility receptacle that is
protected by a ground fault detection
function. An ungrounded outlet could
cause an electric shock.
.Use a weatherproof, heavy-duty,
15 amp-rated extension cord if needed.
Failure to use the recommended
extension cord in good operating
condition, or using a damaged heater
or extension cord, could make it
overheat and cause a fire, property
damage, electric shock, and injury.
.Do not operate the vehicle with the
heater cord permanently attached to
the vehicle. Possible heater cord and
thermostat damage could occur.
(Continued)
Warning (Continued)
.While in use, do not let the heater
cord touch vehicle parts or sharp
edges. Never close the hood on the
heater cord.
.Before starting the vehicle, unplug the
cord, reattach the cover to the plug,
and securely fasten the cord. Keep the
cord away from any moving parts.
The length of time the heater should remain
plugged in depends on several factors. Ask a
dealer in the area where you will be parking
the vehicle for the best advice on this.
Retained Accessory Power (RAP)
When the ignition is turned from on to off,
the following features (if equipped) will
continue to function for up to 10 minutes,
or until the driver door is opened. These
features will also work when the ignition is
in RUN or ACC/ACCESSORY:
.Infotainment System
.Power Windows (during RAP this
functionality will be lost when any door
is opened)
.Sunroof (during RAP this functionality will
be lost when any door is opened)
.Auxiliary Power Outlet
.Audio System
.OnStar System
Shifting Into Park
{Warning
It can be dangerous to get out of the
vehicle if the vehicle is not in P (Park)
with the parking brake set. The vehicle
can roll. If you have left the engine
running, the vehicle can move suddenly.
You or others could be injured. To be
sure the vehicle will not move, even
when you are on fairly level ground, use
the steps that follow. If you are pulling a
trailer, see Driving Characteristics and
Towing Tips 0249.
To shift into P (Park): 1. Hold the brake pedal down and set the parking brake. See Electric Parking Brake
0 212.
2. Press P (Park).
3. Turn the ignition off.

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
Driving and Operating 205
Leaving the Vehicle with the Engine
Running
{Warning
It can be dangerous to leave the vehicle
with the engine running. It could
overheat and catch fire.
It is dangerous to get out of the vehicle
if the vehicle is not in P (Park) with the
parking brake set. The vehicle can roll.
Do not leave the vehicle when the engine
is running. If you have left the engine
running, the vehicle can move suddenly.
You or others could be injured. To be
sure the vehicle will not move, even
when you are on fairly level ground,
always set the parking brake and shift
the vehicle to P (Park). SeeShifting Into
Park 0204. If you are towing a trailer,
see Driving Characteristics and Towing
Tips 0249.
If you have to leave the vehicle with the
engine running, the vehicle must be in
P (Park) with the parking brake set.
Confirm that the vehicle is in P (Park).
Torque Lock
Torque lock is when the weight of the
vehicle puts too much force on the parking
pawl in the transmission. This happens when
parking on a hill and shifting the
transmission into P (Park) is not done
properly and then it is difficult to shift out
of P (Park). To prevent torque lock, set the
parking brake and then shift into P (Park). To
find out how, see “Shifting Into Park” listed
previously.
On certain steep grades, the transmission
will automatically set the parking brake to
prevent torque lock.
If torque lock does occur, the vehicle may
need to be pushed uphill by another vehicle
to relieve the parking pawl pressure, so you
can shift out of P (Park).
Shifting out of Park
This vehicle is equipped with an electronic
transmission. If the vehicle has an
uncharged battery or a battery with low
voltage, try charging or jump starting the
battery. See Jump Starting - North America
0 316. To shift out of P (Park):
1. Ensure the engine is running.
2. Apply the brake pedal.
3. Press or pull the desired shift switch on the center stack.
4. The P indicator will turn white and the gear indicator will turn red when the
vehicle is no longer in P (Park).
If the vehicle cannot shift out of P (Park), a
Driver Information Center (DIC) message will
be displayed. See your dealer for service.
Manual Park Release
Vehicles with a gasoline engine may include
a manual park release that can be used to
shift the vehicle into N (Neutral) when the
engine is not running.
{Warning
The transmission will be placed in
N (Neutral) when the manual park release
is pulled. The vehicle can roll and you or
others could be injured. Ensure the
vehicle is on level ground.

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
206 Driving and Operating
Caution
The manual park release is not intended
to be used for towing. Damage may
result from using the manual park release
in this way. The repairs would not be
covered by the vehicle warranty.
Pulling the manual park release while the
vehicle is on, or turning the ignition on
while the manual park release is pulled, will
result in a Service Transmission message
being displayed.
To place the vehicle in N (Neutral) using the
manual park release: 1. Ensure the vehicle is on level ground and set the parking brake. Release the brake
pedal.
2. Turn the vehicle off.
3. Use a flat-bladed tool to remove the interior trim panel on the center console
to the right of the accelerator pedal.
4. Ensure more than one minute has elapsed since Step 2. Apply the brake
pedal.5. Pull the manual park release lever 90° toits latching position.
6. With the brake pedal released, place the ignition in ACC/ACCESSORY. Then apply
the brake pedal and release the parking
brake.
7. Ensure there are no loose objects in the area that could bump the manual park
release lever.
To return the vehicle to P (Park) using the
manual park release: 1. Bring the vehicle to a complete stop.

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
Driving and Operating 207
2. Rotate the manual park release 90° backto its original position.
3. Apply the parking brake.
4. Confirm that the vehicle is in P (Park) by turning the ignition on or placing the
ignition in ACC/ACCESSORY, then ensure
that the indicator displays P.
5. Install the interior trim panel.
Parking over Things That Burn
{Warning
Things that can burn could touch hot
exhaust parts under the vehicle and
ignite. Do not park over papers, leaves,
dry grass, or other things that can burn.
Extended Parking
It is best not to park with the vehicle
running. If the vehicle is left running, be
sure it will not move and there is adequate
ventilation.
See Shifting Into Park 0204 and
Engine Exhaust 0207.
If the vehicle is left parked and running with
the RKE transmitter outside the vehicle, it
will continue to run for up to 20 minutes.
If the vehicle is left parked and running with
the RKE transmitter inside the vehicle, it will
continue to run for up to 60 minutes.
The vehicle could turn off sooner if it is
parked on a hill, due to lack of
available fuel.
The timer will reset if the vehicle is taken
out of P (Park) while it is running.
Engine Exhaust
{
Warning
Engine exhaust contains carbon monoxide
(CO), which cannot be seen or smelled.
Exposure to CO can cause
unconsciousness and even death.
Exhaust may enter the vehicle if:
.The vehicle idles in areas with poor
ventilation (parking garages, tunnels,
deep snow that may block underbody
airflow or tail pipes).
.The exhaust smells or sounds strange
or different.
.The exhaust system leaks due to
corrosion or damage.
.The vehicle exhaust system has been
modified, damaged, or improperly
repaired.
.There are holes or openings in the
vehicle body from damage or
aftermarket modifications that are not
completely sealed. (Continued)

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
208 Driving and Operating
Warning (Continued)
If unusual fumes are detected or if it is
suspected that exhaust is coming into the
vehicle:
.Drive it only with the windows
completely down.
.Have the vehicle repaired immediately.
Never park the vehicle with the engine
running in an enclosed area such as a
garage or a building that has no fresh air
ventilation.
Running the Vehicle While Parked
It is better not to park with the engine
running.
If the vehicle is left with the engine running,
follow the proper steps to be sure the
vehicle will not move. See Shifting Into Park
0 204 and
Engine Exhaust 0207.
If parking on a hill and pulling a trailer, see
Driving Characteristics and Towing Tips
0 249.
Automatic Transmission
The shift switches are on the center stack.
The selected gear position will illuminate red
on the shift switch, while all others will be
displayed in white. If the shift is not
immediate, as in very cold conditions, the
indicator on the shift switch may blink until
it is fully engaged.
The transmission does not operate when the
vehicle is off.
If the vehicle is in ACC/ACCESSORY, the
transmission can be shifted into P (Park). If ENGINE START/STOP is pressed twice while
at a relatively high speed, the engine will
turn off and the transmission will
automatically shift to N (Neutral). Once the
vehicle is stopped, P (Park) can be selected.
P :
This position locks the drive wheels. Use
P (Park) when starting the vehicle to ensure
the vehicle does not move.
{Warning
It is dangerous to get out of the vehicle
if the transmission is not in P (Park) with
the parking brake set. The vehicle
can roll.
Do not leave the vehicle when the engine
is running. If the engine has been left
running, the vehicle can move suddenly.
You or others could be injured. To be
sure the vehicle will not move, even
when on fairly level ground, always set
the parking brake and place the
transmission into P (Park). See Shifting
Into Park 0204 and
Driving Characteristics and Towing Tips
0 249.

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
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Driving and Operating 209
This vehicle is equipped with an electronic
transmission. The R (Reverse) and D (Drive)
shift switches are designed to prevent
inadvertent shifting out of P (Park) unless
the ignition is on, and the brake pedal is
applied.
When the vehicle is stopped, press ENGINE
START/STOP to turn off the vehicle. The
transmission will shift to P (Park)
automatically.
The vehicle will not shift into P (Park) if it is
moving too fast. Stop the vehicle and shift
into P (Park).
To shift in and out of P (Park), seeShifting
Into Park 0204 and
Shifting out of Park 0205.
R : Use this gear to back up.
If the vehicle is shifted from either
R (Reverse) to D (Drive), or D (Drive) to
R (Reverse) while the speed is too high, the
vehicle will shift to N (Neutral). Reduce the
vehicle speed and try the shift again.
To shift into R (Reverse): 1. Bring the vehicle to a complete stop.
2. Pull the R (Reverse) switch on the center stack. To shift out of R (Reverse):
1. Bring the vehicle to a complete stop.
2. Shift to the desired gear.
At low vehicle speeds, R (Reverse) can be
used to rock the vehicle back and forth to
get out of snow, ice, or sand without
damaging the transmission. See If the
Vehicle Is Stuck 0195.
N : In this position, the engine does not
connect with the wheels. To restart the
engine when the vehicle is already moving,
use N (Neutral) only.
{Warning
Shifting into a drive gear while the
engine is running at high speed is
dangerous. Unless your foot is firmly on
the brake pedal, the vehicle could move
very rapidly. You could lose control and
hit people or objects. Do not shift into a
drive gear while the engine is running at
high speed.
Caution
Shifting out of P (Park) or N (Neutral) with
the engine running at high speed may
damage the transmission. The repairs
would not be covered by the vehicle
warranty. Be sure the engine is not
running at high speed when shifting the
vehicle.
Caution
The vehicle is not designed to stay in
N (Neutral) for extended periods of time.
It will automatically shift into P (Park).
To shift into N (Neutral), press the
N (Neutral) switch until the N indicator
displays.
To shift out of N (Neutral): 1. Bring the vehicle to a complete stop.
2. Shift to the desired gear.
Car Wash Mode
This vehicle includes a Car Wash Mode that
allows the vehicle to remain in N (Neutral)
for use in automatic car washes.