service GMC TERRAIN 2021 Repair Manual

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
Driving and Operating 251
Make wider turns than normal when towing,
so trailer will not go over soft shoulders,
over curbs, or strike road signs, trees,
or other objects. Always signal turns well in
advance. Do not steer or brake suddenly.
Driving on Grades
Reduce speed and shift to a lower gear
before starting down a long or steep
downhill grade. If the transmission is not
shifted down, the brakes may overheat and
result in reduced braking efficiency.
The vehicle can tow in D (Drive). Shift the
transmission to a lower gear if the
transmission shifts too often under heavy
loads and/or hilly conditions.
When towing at higher altitudes, engine
coolant will boil at a lower temperature
than at lower altitudes. If the engine is
turned off immediately after towing at high
altitude on steep uphill grades, the vehicle
could show signs similar to engine
overheating. To avoid this, let the engine
run, preferably on level ground, with the
transmission in P (Park) for a few minutes
before turning the engine off. If the
overheat warning comes on, seeEngine
Overheating 0270.
Parking on Hills
{Warning
To prevent serious injury or death,
always park your vehicle and trailer on a
level surface when possible.
When parking your vehicle and your trailer
on a hill: 1. Press the brake pedal, but do not shift into P (Park) yet. Turn the wheels into
the curb if facing downhill or into traffic
if facing uphill.
2. Have someone place chocks under the trailer wheels.
3. When the wheel chocks are in place, gradually release the brake pedal to
allow the chocks to absorb the load of
the trailer.
4. Reapply the brake pedal. Then apply the parking brake and shift into P (Park).
5. Release the brake pedal.
Leaving After Parking on a Hill
1. Apply and hold the brake pedal.
.Start the engine.
.Shift into a gear.
.Release the parking brake. 2. Let up on the brake pedal.
3. Drive slowly until the trailer is clear of
the chocks.
4. Stop and have someone pick up and store the chocks.
Maintenance When Trailer Towing
The vehicle needs service more often when
used to tow trailers. See Maintenance
Schedule 0331. It is especially important to
check the automatic transmission fluid,
engine oil, axle lubricant, belts, cooling
system, and brake system before and during
each trip.
Check periodically that all nuts and bolts on
the trailer hitch are tight.
Engine Cooling When Trailer Towing
The cooling system may temporarily
overheat during severe operating conditions.
See Engine Overheating 0270.
Trailer Towing
Caution
Towing a trailer improperly can damage
the vehicle and result in costly repairs
not covered by the vehicle warranty. To
(Continued)

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
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256 Driving and Operating
Conversions and Add-Ons
Add-On Electrical Equipment
{Warning
The Data Link Connector (DLC) is used for
vehicle service and Emission Inspection/
Maintenance testing. SeeMalfunction
Indicator Lamp (Check Engine Light) 093.
A device connected to the DLC —such as
an aftermarket fleet or driver-behavior
tracking device —may interfere with
vehicle systems. This could affect vehicle
operation and cause a crash. Such devices
may also access information stored in the
vehicle’s systems.
Caution
Some electrical equipment can damage
the vehicle or cause components to not
work and would not be covered by the
vehicle warranty. Always check with your
dealer before adding electrical equipment.
Add-on equipment can drain the vehicle's
12-volt battery, even if the vehicle is not
operating. The vehicle has an airbag system. Before
attempting to add anything electrical to the
vehicle, see
Servicing the Airbag-Equipped
Vehicle 055 and
Adding Equipment to the Airbag-Equipped
Vehicle 056.

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
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Vehicle Care 257
Vehicle Care
General Information
General Information . . . . . . . . . . . . . . . . . . . 258
California Proposition 65 Warning . . . . . 258
California Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . . . . . . . . . . 258
Accessories and Modifications . . . . . . . . . 258
Vehicle Checks
Doing Your Own Service Work . . . . . . . . 259
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259
Engine Compartment Overview . . . . . . . . 261
Engine Oil . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262
Engine Oil Life System . . . . . . . . . . . . . . . . 264
Automatic Transmission Fluid . . . . . . . . . 265
Engine Air Filter Life System . . . . . . . . . . 265
Engine Air Cleaner/Filter . . . . . . . . . . . . . . 265
Cooling System . . . . . . . . . . . . . . . . . . . . . . . . 267
Engine Overheating . . . . . . . . . . . . . . . . . . . 270
Washer Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . 271
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271
Brake Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272
Battery - North America . . . . . . . . . . . . . . . 273
All-Wheel Drive . . . . . . . . . . . . . . . . . . . . . . . . 274
Starter Switch Check . . . . . . . . . . . . . . . . . . 274
Park Brake and P (Park) Mechanism Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274
Wiper Blade Replacement . . . . . . . . . . . . . 275
Windshield Replacement . . . . . . . . . . . . . . 276 Gas Strut(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . 276
Headlamp Aiming
Front Headlamp Aiming . . . . . . . . . . . . . . . 277
Bulb Replacement
Bulb Replacement . . . . . . . . . . . . . . . . . . . . . 277
Halogen Bulbs . . . . . . . . . . . . . . . . . . . . . . . . . 277
High Intensity Discharge (HID)
Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277
LED Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . 278
Front Turn Signal Lamps . . . . . . . . . . . . . . . 278
Taillamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278
License Plate Lamp . . . . . . . . . . . . . . . . . . . . 279
Electrical System
Electrical System Overload . . . . . . . . . . . . 280
Fuses and Circuit Breakers . . . . . . . . . . . . 280
Engine Compartment Fuse Block . . . . . . . 281
Instrument Panel Fuse Block . . . . . . . . . . 284
Rear Compartment Fuse Block . . . . . . . . . 285
Wheels and Tires
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287
All-Season Tires . . . . . . . . . . . . . . . . . . . . . . . . 287
Winter Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . 288
Summer Tires . . . . . . . . . . . . . . . . . . . . . . . . . 288
Tire Sidewall Labeling . . . . . . . . . . . . . . . . . 288
Tire Designations . . . . . . . . . . . . . . . . . . . . . 290
Tire Terminology and Definitions . . . . . . 291
Tire Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . 293
Tire Pressure Monitor System . . . . . . . . . 294 Tire Pressure Monitor Operation . . . . . . 295
Tire Inspection . . . . . . . . . . . . . . . . . . . . . . . . 298
Tire Rotation . . . . . . . . . . . . . . . . . . . . . . . . . . 298
When It Is Time for New Tires . . . . . . . . 299
Buying New Tires . . . . . . . . . . . . . . . . . . . . . 300
Different Size Tires and Wheels . . . . . . . 301
Uniform Tire Quality Grading . . . . . . . . . . 301
Wheel Alignment and Tire Balance . . . . 302
Wheel Replacement . . . . . . . . . . . . . . . . . . . 302
Tire Chains . . . . . . . . . . . . . . . . . . . . . . . . . . . . 303
If a Tire Goes Flat . . . . . . . . . . . . . . . . . . . . . 303
Tire Sealant and Compressor Kit . . . . . . 305
Storing the Tire Sealant and
Compressor Kit . . . . . . . . . . . . . . . . . . . . . . 310
Tire Changing . . . . . . . . . . . . . . . . . . . . . . . . . 310
Compact Spare Tire . . . . . . . . . . . . . . . . . . . . 315
Jump Starting
Jump Starting - North America . . . . . . . . 316
Towing the Vehicle
Towing the Vehicle . . . . . . . . . . . . . . . . . . . . 318
Recreational Vehicle Towing . . . . . . . . . . . 320
Appearance Care
Exterior Care . . . . . . . . . . . . . . . . . . . . . . . . . . 322
Interior Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 326
Floor Mats . . . . . . . . . . . . . . . . . . . . . . . . . . . . 328

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
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258 Vehicle Care
General Information
For service and parts needs, visit your
dealer. You will receive genuine GM parts
and GM-trained and supported service
people.
Genuine GM parts have one of these marks:
California Proposition 65 Warning
{Warning
Most motor vehicles, including this one,
as well as many of its service parts and
fluids, contain and/or emit chemicals
known to the State of California to cause(Continued)
Warning (Continued)
cancer and birth defects or other
reproductive harm. Engine exhaust, many
parts and systems, many fluids, and
some component wear by-products
contain and/or emit these chemicals. For
more information go to
www.P65Warnings.ca.gov/
passenger-vehicle.
See Battery - North America 0273 and
Jump Starting - North America 0316 and the
back cover.
California Perchlorate Materials
Requirements
Certain types of automotive applications,
such as airbag initiators, seat belt
pretensioners, and lithium batteries
contained in electronic keys, may contain
perchlorate materials. Perchlorate Material –
special handling may apply. See
www.dtsc.ca.gov/hazardouswaste/
perchlorate.
Accessories and Modifications
Adding non-dealer accessories or making
modifications to the vehicle can affect
vehicle performance and safety, including
such things as airbags, braking, stability,
ride and handling, emissions systems,
aerodynamics, durability, and electronic
systems like antilock brakes, traction control,
and stability control. These accessories or
modifications could even cause malfunction
or damage not covered by the vehicle
warranty.
Damage to suspension components caused
by modifying vehicle height outside of
factory settings will not be covered by the
vehicle warranty.
Damage to vehicle components resulting
from modifications or the installation or use
of non-GM certified parts, including control
module or software modifications, is not
covered under the terms of the vehicle
warranty and may affect remaining
warranty coverage for affected parts.
GM Accessories are designed to complement
and function with other systems on the
vehicle. See your dealer to accessorize the
vehicle using genuine GM Accessories
installed by a dealer technician.

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
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Vehicle Care 259
Also, seeAdding Equipment to the
Airbag-Equipped Vehicle 056.
Vehicle Checks
Doing Your Own Service Work
{Warning
It can be dangerous to work on your
vehicle if you do not have the proper
knowledge, service manual, tools,
or parts. Always follow owner’s manual
procedures and consult the service
manual for your vehicle before doing any
service work.
If doing some of your own service work, use
the proper service manual. It tells you much
more about how to service the vehicle than
this manual can. To order the proper service
manual, see Publication Ordering
Information 0353. This vehicle has an airbag system. Before
attempting to do your own service work,
see
Servicing the Airbag-Equipped Vehicle
0 55.
If equipped with remote vehicle start, open
the hood before performing any service
work to prevent remote starting the vehicle
accidentally. See Remote Vehicle Start 013.
Keep a record with all parts receipts and list
the mileage and the date of any service
work performed. See Maintenance Records
0 341.
Caution
Even small amounts of contamination can
cause damage to vehicle systems. Do not
allow contaminants to contact the fluids,
reservoir caps, or dipsticks.
Hood
{Warning
For vehicles with auto engine stop/start,
turn the vehicle off before opening the
hood. If the vehicle is on, the engine will
start when the hood is opened. You or
others could be injured.
{Warning
Components under the hood can get hot
from running the engine. To help avoid
the risk of burning unprotected skin,
never touch these components until they
have cooled, and always use a glove or
towel to avoid direct skin contact.
Clear any snow from the hood before
opening.

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
262 Vehicle Care
1.Engine Air Cleaner/Filter 0265.
2. Engine Oil Fill Cap. See Engine Oil0262.
3. Engine Oil Dipstick. See Engine Oil0262.
4. Engine Cooling Fan. See Cooling System
0 267.
5. Brake Fluid Reservoir. See Brake Fluid
0 272.
6. Engine Compartment Fuse Block 0281.
7. Remote Positive (+) Terminal (Under Cover). See Jump Starting - North
America 0316.
8. Engine Coolant Surge Tank and Pressure Cap. See Cooling System 0267.
9. Battery - North America 0273.
10. Remote Negative (−) Terminal. See Jump
Starting - North America 0316.
11. Windshield Washer Fluid Reservoir. See Washer Fluid 0271.
Engine Oil
To ensure proper engine performance and
long life, careful attention must be paid to
engine oil. Following these simple, but
important steps will help protect your
investment:
.Use engine oil approved to the proper
specification and of the proper viscosity
grade. See “Selecting the Right Engine
Oil” in this section.
.Check the engine oil level regularly and
maintain the proper oil level. See
“Checking Engine Oil” and“When to Add
Engine Oil” in this section.
.Change the engine oil at the appropriate
time. SeeEngine Oil Life System 0264.
.Always dispose of engine oil properly. See
“What to Do with Used Oil” in this
section.
Checking Engine Oil
Check the engine oil level regularly, every
650 km (400 mi), especially prior to a long
trip. The engine oil dipstick handle is a loop.
See Engine Compartment Overview 0261 for
the location.
{Warning
The engine oil dipstick handle may be
hot; it could burn you. Use a towel or
glove to touch the dipstick handle. If a low oil Driver Information Center (DIC)
message displays, check the oil level. If the
oil is not low and the low oil message
remains on, take the vehicle to your dealer
for service.
Follow these guidelines:
.To get an accurate reading, park the
vehicle on level ground. Check the engine
oil level after the engine has been off for
at least two hours. Checking the engine
oil level on steep grades or too soon after
engine shutoff can result in incorrect
readings. Accuracy improves when
checking a cold engine prior to starting.
Remove the dipstick and check the level.
.If unable to wait two hours, the engine
must be off for at least 15 minutes if the
engine is warm, or at least 30 minutes if
the engine is not warm. Pull out the
dipstick, wipe it with a clean paper towel
or cloth, then push it back in all the way.
Remove it again, keeping the tip down,
and check the level.

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
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Vehicle Care 263
When to Add Engine Oil
If the oil is below the cross-hatched area at
the tip of the dipstick and the engine has
been off for at least 15 minutes, add 1 L (1
qt) of the recommended oil and then
recheck the level. See“Selecting the Right
Engine Oil” later in this section for an
explanation of what kind of oil to use. For
engine oil crankcase capacity, see Capacities
and Specifications 0343.
Caution
Do not add too much oil. Oil levels above
or below the acceptable operating range
shown on the dipstick are harmful to the
engine. If the oil level is above the
operating range (i.e., the engine has so
much oil that the oil level gets above the
cross-hatched area that shows the proper
(Continued)
Caution (Continued)
operating range), the engine could be
damaged. Drain the excess oil or limit
driving of the vehicle, and seek a service
professional to remove the excess oil.
See Engine Compartment Overview 0261 for
the location of the engine oil fill cap.
Add enough oil to put the level somewhere
in the proper operating range. Push the
dipstick all the way back in when through.
Selecting the Right Engine Oil
Selecting the right engine oil depends on
both the proper oil specification and
viscosity grade. See Recommended Fluids
and Lubricants 0339.
Specification
Use full synthetic engine oils that meet the
dexos1 specification.
Engine oils that have been approved by GM
as meeting the dexos1 specification are
marked with the dexos1 approved logo. See
www.gmdexos.com.
Caution
Failure to use the recommended engine
oil or equivalent can result in engine
damage not covered by the vehicle
warranty.
Viscosity Grade
Use SAE 0W-20 viscosity grade engine oil.
When selecting an oil of the appropriate
viscosity grade, it is recommended to select
an oil of the correct specification. See
“Specification” earlier in this section.
Engine Oil Additives/Engine Oil Flushes
Do not add anything to the oil. The
recommended oils meeting the dexos1
specification are all that is needed for good
performance and engine protection.

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
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264 Vehicle Care
Engine oil system flushes are not
recommended and could cause engine
damage not covered by the vehicle
warranty.
What to Do with Used Oil
Used engine oil contains certain elements
that can be unhealthy for your skin and
could even cause cancer. Do not let used oil
stay on your skin for very long. Clean your
skin and nails with soap and water, or a
good hand cleaner. Wash or properly
dispose of clothing or rags containing used
engine oil. See the manufacturer's warnings
about the use and disposal of oil products.
Used oil can be a threat to the environment.
If you change your own oil, be sure to drain
all the oil from the filter before disposal.
Never dispose of oil by putting it in the
trash or pouring it on the ground, into
sewers, or into streams or bodies of water.
Recycle it by taking it to a place that
collects used oil.
Engine Oil Life System
When to Change Engine Oil
This vehicle has a computer system that
indicates when to change the engine oil and
filter. This is based on a combination offactors which include engine revolutions,
engine temperature, and miles driven. Based
on driving conditions, the mileage at which
an oil change is indicated can vary
considerably. For the oil life system to work
properly, the system must be reset every
time the oil is changed.
When the system has calculated that oil life
has been diminished, it indicates that an oil
change is necessary. A CHANGE ENGINE OIL
SOON message comes on. Change the oil as
soon as possible within the next 1 000 km
(600 mi). It is possible that, if driving under
the best conditions, the oil life system may
indicate that an oil change is not necessary
for up to a year. The engine oil and filter
must be changed at least once a year and,
at this time, the system must be reset. Your
dealer has trained service people who will
perform this work and reset the system.
It is also important to check the oil regularly
over the course of an oil drain interval and
keep it at the proper level.
If the system is ever reset accidentally, the
oil must be changed at 5 000 km (3,000 mi)
since the last oil change. Remember to reset
the oil life system whenever the oil is
changed.
How to Reset the Engine Oil Life System
Reset the system whenever the engine oil is
changed so that the system can calculate
the next engine oil change. To reset the
system:
1. Display REMAINING OIL LIFE on the DIC menu. See Driver Information Center
(DIC) (Base and Midlevel) 0100 or
Driver Information Center (DIC) (Uplevel)
0 105.
2. Press and hold
Vfor several seconds
while the Oil Life display is active to
reset the Oil Life system.
3. REMAINING OIL LIFE 100% will be displayed when the oil life system is
successfully reset.
The oil life system can also be reset as
follows: 1. Place the ignition in Service Mode. See Ignition Positions 0199.
2. Display REMAINING OIL LIFE on the DIC menu. See Driver Information Center
(DIC) (Base and Midlevel) 0100 or
Driver Information Center (DIC) (Uplevel)
0 105.
3. Fully press and release the accelerator pedal three times within five seconds.

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
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Vehicle Care 267
5. Verify that the wiring harness connectoris fully connected to the sensor on the
air cleaner/filter housing.
6. If equipped, reset the engine air filter life system after replacing the engine air
filter, see Engine Air Filter Life System
0 265.
{Warning
Operating the engine with the air
cleaner/filter off can cause you or others
to be burned. Use caution when working
on the engine. Do not start the engine or
drive the vehicle with the air cleaner/
filter off, as flames may be present if the
engine backfires.
Caution
If the air cleaner/filter is off, dirt can
easily get into the engine, which could
damage it. Always have the air cleaner/
filter in place when driving.
Cooling System
1. Engine Cooling Fan (Out of View)
2. Engine Coolant Surge Tank and
Pressure Cap
{Warning
An underhood electric fan can start up
even when the engine is not running and
can cause injury. Keep hands, clothing,
and tools away from any underhood
electric fan.
{Warning
Do not touch heater or radiator hoses,
or other engine parts. They can be very
hot and can burn you. Do not run the
engine if there is a leak; all coolant could
leak out. That could cause an engine fire
and can burn you. Fix any leak before
driving the vehicle.
If the coolant inside the coolant surge tank
is boiling, do not do anything else until it
cools down. The vehicle should be parked on
a level surface.
The coolant level should be at the top rib on
the middle of the tank. If it is not, the
vehicle may have a leak at the radiator
hoses, heater hoses, radiator, water pump,
or somewhere else in the cooling system.
If there seems to be no leak, with the
engine on, check to see if the electric engine
cooling fan is running. If the engine is
overheating, the fan should be running. If it
is not, the vehicle needs service. Turn off
the engine.

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
268 Vehicle Care
Engine Coolant
The engine cooling system in the vehicle is
filled with DEX-COOL engine coolant mixture.
This coolant needs to be checked and
changed at appropriate levels. See
Recommended Fluids and Lubricants0339
and
Maintenance Schedule 0331.
The following explains the cooling system
and how to check and add coolant when it
is low. If there is a problem with engine
overheating, see Engine Overheating 0270.
What to Use
{Warning
Plain water, or other liquids such as
alcohol, can boil before the proper
coolant mixture will. With plain water or
the wrong mixture, the engine could get
too hot but there would not be an
overheat warning. The engine could catch
fire and you or others could be burned.
Use a 50/50 mixture of clean, drinkable
water and DEX-COOL coolant. If using this
mixture, nothing else needs to be added.
This mixture:
.Gives freezing protection down to −37 °C
(−34 °F), outside temperature.
.Gives boiling protection up to 129 °C
(265 °F), engine temperature.
.Protects against rust and corrosion.
.Will not damage aluminum parts.
.Helps keep the proper engine
temperature.
Caution
Do not use anything other than a mix of
DEX-COOL coolant that meets GM
Standard GMW3420 and clean, drinkable
water. Anything else can cause damage
to the engine cooling system and the
vehicle, which would not be covered by
the vehicle warranty.
Never dispose of engine coolant by putting
it in the trash, pouring it on the ground,
or pouring into sewers, streams, or bodies of
water. Have the coolant changed by an
authorized service center, familiar with legal
requirements regarding used coolant
disposal. This will help protect the
environment and your health.
Checking Coolant
The vehicle must be on a level surface when
checking the coolant level.
Check to see if coolant is visible in the
coolant surge tank. If the coolant inside the
coolant surge tank is boiling, do not do
anything else until it cools down. If coolant
is visible but the coolant level mark is not
visible, add a 50/50 mixture of clean,
drinkable water and DEX-COOL coolant at
the coolant surge tank to the top rib on the
middle of the tank, but be sure the cooling
system is cool before this is done. See
Engine Overheating 0270.