battery replacement GMC TERRAIN 2021 Owner's Manual

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
Keys, Doors, and Windows 7
The key, inside the Remote Keyless Entry
(RKE) transmitter, is used for the driver door.
To remove the key, press the button near
the bottom of the transmitter, and pull the
key out. Never pull the key out without
pressing the button.
If it becomes difficult to turn the key,
inspect the key blade for debris.
See your dealer if a new key is needed.
Contact Roadside Assistance if locked out of
the vehicle. SeeRoadside Assistance Program
0 349.
With an active OnStar or connected service
plan, an OnStar Advisor may remotely
unlock the vehicle. See OnStar Overview
0 357.
Remote Keyless Entry (RKE)
System
See Radio Frequency Statement 0354.
If there is a decrease in the Remote Keyless
Entry (RKE) operating range:
.Check the distance. The transmitter may
be too far from the vehicle.
.Check the location. Other vehicles or
objects may be blocking the signal.
.Check the transmitter's battery. See
“Battery Replacement” later in this
section.
.If the transmitter is still not working
correctly, see your dealer or a qualified
technician for service.
Remote Keyless Entry (RKE)
System Operation
The Keyless Access system allows for vehicle
entry when the Remote Keyless Entry (RKE)
transmitter is within 1 m (3 ft). See “Keyless
Access Operation” following.
The RKE transmitter functions may work up
to 60 m (197 ft) away from the vehicle.
Other conditions can impact the
performance of the transmitter. See Remote
Keyless Entry (RKE) System 07.
With Remote Start Shown, Without Similar

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
10 Keys, Doors, and Windows
Key Access
To access a vehicle with a dead transmitter
battery, seeDoor Locks014.
Programming Transmitters to the Vehicle
Only RKE transmitters programmed to the
vehicle will work. If a transmitter is lost or
stolen, a replacement can be purchased and
programmed through your dealer. The
vehicle can be reprogrammed so that lost or
stolen transmitters no longer work. Each
vehicle can have up to eight transmitters
matched to it.
Programming with Recognized Transmitters
A new transmitter can be programmed to
the vehicle when there are two recognized
transmitters.
To program, the vehicle must be off and all
of the transmitters, both currently
recognized and new, must be with you.
1. Remove the key from the RKE transmitter.
2. Place the two recognized transmitters inthe cupholder.
3. Remove the key lock cylinder cap on the driver door handle. See Door Locks014.
Insert the vehicle key of the new
transmitter into the key lock cylinder on
the driver door handle and turn the key,
counterclockwise, to the unlock position
five times within 10 seconds.
The DIC displays READY FOR REMOTE #3,
4, 5, ETC.
4. Remove the two recognized transmitters from the cupholder.
5. Place the new transmitter into the cupholder. 6. Press ENGINE START/STOP. When the
transmitter is learned the DIC display
will show that it is ready to program the
next transmitter.
7. Remove the transmitter from the cupholder and press
KorQon the RKE
transmitter.
To program additional transmitters,
repeat Steps 4–6.
When all additional transmitters are
programmed, press and hold ENGINE
START/STOP for 12 seconds to exit
programming mode.
8. Put the key back into the transmitter.
9. Replace the key lock cylinder cap. See Door Locks 014.
Programming without Recognized
Transmitters
If two currently recognized transmitters are
not available, follow this procedure to
program up to eight transmitters. This
feature is not available in Canada. This
procedure will take approximately
30 minutes to complete. The vehicle must
be off and all of the transmitters you wish
to program must be with you.

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
12 Keys, Doors, and Windows
2. With the vehicle in P (Park) orN (Neutral), press the brake pedal and
ENGINE START/STOP.
Replace the transmitter battery as soon
as possible.
Battery Replacement
{Warning
Never allow children to play with the RKE
transmitter. The transmitter contains a
small battery, which can be a choking
hazard. If swallowed, internal burns can
occur, resulting in severe injury or death.
Seek medical attention immediately if a
battery is swallowed.
{Warning
To avoid personal injury, do not touch
metal surfaces on the RKE transmitter
when it has been exposed to extreme
heat. These surfaces can be hot to the
touch at temperatures above 59 °C (138
°F).
Caution
When replacing the battery, do not touch
any of the circuitry on the transmitter.
Static from your body could damage the
transmitter.
Caution
Always replace the battery with the
correct type. Replacing the battery with
an incorrect type could potentially create
a risk of battery explosion. Dispose of
used batteries according to instructions
and local laws. Do not attempt to burn,
crush, or cut the used battery, and avoid
exposing the battery to environments
with extremely low air pressures or high
temperatures.
Replace the battery in the transmitter soon
if the DIC displays REPLACE BATTERY IN
REMOTE KEY.
To replace the battery: 1. Press the button on the side of the RKE transmitter to pull out the key. Never
pull the key out without pressing the
button.
2. Insert a flat, thin object in the center ofthe transmitter to separate and remove
the back cover.
3. Lift the battery with a flat object.

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
104 Instruments and Controls
Air Filter Life :Shows an estimate of the
engine air filter’s remaining useful life and
the state of the system. Engine Air Filter Life
95% means 95% of the current air filter life
remains. Messages will display based on the
engine air filter life and the state of the
system. When the REPLACE AT NEXT OIL
CHANGE message displays, the engine air
filter should be replaced at the time of the
next oil change. When the REPLACE SOON
message displays, the engine air filter
should be replaced at the earliest
convenience.
The Air Filter Life display must be reset after
the engine air filter replacement. To reset,
see Engine Air Filter Life System 0265.
Fuel Economy : The center displays the
approximate instantaneous fuel economy as
a number and bar graph. Displayed above
the bar graph is a running average of fuel
economy for the most recently traveled
selected distance. Displayed below the bar
graph is the best average fuel economy that
has been achieved for the selected distance.
The selected distance is displayed at the top
of the page as “last xxx mi/km.” Presspto select the distance or reset best
value. Use
wandxto choose the
distance and press
V. Presswandxto
select “Reset Best Score.” Press
Vto reset
the best average fuel economy. After reset,
the best value displays “-,-”until the
selected distance has been traveled.
The display provides information on how
current driving behavior affects the running
average and how well recent driving
compares to the best that has been
achieved for the selected distance.
Average Speed : Displays the average
vehicle speed of the vehicle in kilometers
per hour (km/h) or miles per hour (mph).
This average is based on the various vehicle
speeds recorded since the last reset. Press
and hold
Vwhile this display is active to
reset the average speed. Average speed can
also be reset by pressing
pand choosing
reset.
Timer : This display can be used as a timer.
To start the timer, press
Vto open the
menu while this display is active. The
display will show the amount of time that
has passed since the timer was last reset. To
stop the timer, press
Vbriefly while this display is active and the timer is running. To
reset the timer to zero, press and hold
V
while this display is active, or presspand
select reset.
Follow Distance : If equipped, the current
follow time to the vehicle ahead is displayed
as a time value on this page.
Battery Voltage : Displays the current
battery voltage, if equipped. Battery voltage
changes are normal while driving. See
Charging System Light 093. If there is a
problem with the battery charging system, a
DIC will display a message.
Coolant Temperature : Displays the coolant
temperature in degrees Celsius (°C) or
degrees Fahrenheit (°F).
Economy Trend : Shows history of the
Average Fuel Economy from the last 50 km
(30 mi). Each bar represents about 5 km
(3 mi) of driving. During driving the bars will
shift to always reflect the most recent
distance on the right side. Press and hold
V
to clear the graph or presspto reset
through the menu.
Oil Pressure : Oil pressure is displayed in
either kilopascal (kPa) or in pounds per
square inch (psi). Oil pressure can vary with

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
108 Instruments and Controls
Vehicle Messages
Messages displayed on the DIC indicate the
status of the vehicle or some action that
may be needed to correct a condition.
Multiple messages may appear one after
another.
The messages that do not require
immediate action can be acknowledged and
cleared by pressing
V. The messages that
require immediate action cannot be cleared
until that action is performed.
All messages should be taken seriously;
clearing the message does not correct the
problem.
If a SERVICE message appears, see your
dealer.
Follow the instructions given in the
messages. The system displays messages
regarding the following topics:
.Service Messages
.Fluid Levels
.Vehicle Security
.Brakes
.Steering
.Ride Control Systems
.Driver Assistance Systems
.Cruise Control
.Lighting and Bulb Replacement
.Wiper/Washer Systems
.Doors and Windows
.Seat Belts
.Airbag Systems
.Engine and Transmission
.Tire Pressure
.Battery
Engine Power Messages
ENGINE POWER IS REDUCED
This message displays when the vehicle's
propulsion power is reduced. A reduction in
propulsion power can affect the vehicle's
ability to accelerate. If this message is on,
but there is no observed reduction in
performance, proceed to your destination.
Under certain conditions the performance
may be reduced the next time the vehicle is
driven. The vehicle may be driven while this
message is on, but maximum acceleration
and speed may be reduced. Anytime this
message stays on, or displays repeatedly,
the vehicle should be taken to your dealer
for service as soon as possible. Under certain operating conditions,
propulsion will be disabled. Try restarting
after the ignition has been off for
30 seconds.
Vehicle Speed Messages
SPEED LIMITED TO XXX KM/H (MPH)
This message shows that the vehicle speed
has been limited to the speed displayed. The
limited speed is a protection for various
propulsion and vehicle systems, such as
lubrication, thermal, brakes, suspension,
Teen Driver if equipped, or tires.
Vehicle Personalization
The following are all possible vehicle
personalization features. Depending on the
vehicle, some may not be available.
For System, Apps, and Personal features and
functions, see
Settings0160.
To access the vehicle personalization menu: 1. Touch the Settings icon on the Home Page of the infotainment display.
2. Touch Vehicle to display a list of available options.
3. Touch to select the desired feature setting.

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
Vehicle Care 257
Vehicle Care
General Information
General Information . . . . . . . . . . . . . . . . . . . 258
California Proposition 65 Warning . . . . . 258
California Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . . . . . . . . . . 258
Accessories and Modifications . . . . . . . . . 258
Vehicle Checks
Doing Your Own Service Work . . . . . . . . 259
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259
Engine Compartment Overview . . . . . . . . 261
Engine Oil . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262
Engine Oil Life System . . . . . . . . . . . . . . . . 264
Automatic Transmission Fluid . . . . . . . . . 265
Engine Air Filter Life System . . . . . . . . . . 265
Engine Air Cleaner/Filter . . . . . . . . . . . . . . 265
Cooling System . . . . . . . . . . . . . . . . . . . . . . . . 267
Engine Overheating . . . . . . . . . . . . . . . . . . . 270
Washer Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . 271
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271
Brake Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272
Battery - North America . . . . . . . . . . . . . . . 273
All-Wheel Drive . . . . . . . . . . . . . . . . . . . . . . . . 274
Starter Switch Check . . . . . . . . . . . . . . . . . . 274
Park Brake and P (Park) Mechanism Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274
Wiper Blade Replacement . . . . . . . . . . . . . 275
Windshield Replacement . . . . . . . . . . . . . . 276 Gas Strut(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . 276
Headlamp Aiming
Front Headlamp Aiming . . . . . . . . . . . . . . . 277
Bulb Replacement
Bulb Replacement . . . . . . . . . . . . . . . . . . . . . 277
Halogen Bulbs . . . . . . . . . . . . . . . . . . . . . . . . . 277
High Intensity Discharge (HID)
Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277
LED Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . 278
Front Turn Signal Lamps . . . . . . . . . . . . . . . 278
Taillamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278
License Plate Lamp . . . . . . . . . . . . . . . . . . . . 279
Electrical System
Electrical System Overload . . . . . . . . . . . . 280
Fuses and Circuit Breakers . . . . . . . . . . . . 280
Engine Compartment Fuse Block . . . . . . . 281
Instrument Panel Fuse Block . . . . . . . . . . 284
Rear Compartment Fuse Block . . . . . . . . . 285
Wheels and Tires
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287
All-Season Tires . . . . . . . . . . . . . . . . . . . . . . . . 287
Winter Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . 288
Summer Tires . . . . . . . . . . . . . . . . . . . . . . . . . 288
Tire Sidewall Labeling . . . . . . . . . . . . . . . . . 288
Tire Designations . . . . . . . . . . . . . . . . . . . . . 290
Tire Terminology and Definitions . . . . . . 291
Tire Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . 293
Tire Pressure Monitor System . . . . . . . . . 294 Tire Pressure Monitor Operation . . . . . . 295
Tire Inspection . . . . . . . . . . . . . . . . . . . . . . . . 298
Tire Rotation . . . . . . . . . . . . . . . . . . . . . . . . . . 298
When It Is Time for New Tires . . . . . . . . 299
Buying New Tires . . . . . . . . . . . . . . . . . . . . . 300
Different Size Tires and Wheels . . . . . . . 301
Uniform Tire Quality Grading . . . . . . . . . . 301
Wheel Alignment and Tire Balance . . . . 302
Wheel Replacement . . . . . . . . . . . . . . . . . . . 302
Tire Chains . . . . . . . . . . . . . . . . . . . . . . . . . . . . 303
If a Tire Goes Flat . . . . . . . . . . . . . . . . . . . . . 303
Tire Sealant and Compressor Kit . . . . . . 305
Storing the Tire Sealant and
Compressor Kit . . . . . . . . . . . . . . . . . . . . . . 310
Tire Changing . . . . . . . . . . . . . . . . . . . . . . . . . 310
Compact Spare Tire . . . . . . . . . . . . . . . . . . . . 315
Jump Starting
Jump Starting - North America . . . . . . . . 316
Towing the Vehicle
Towing the Vehicle . . . . . . . . . . . . . . . . . . . . 318
Recreational Vehicle Towing . . . . . . . . . . . 320
Appearance Care
Exterior Care . . . . . . . . . . . . . . . . . . . . . . . . . . 322
Interior Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 326
Floor Mats . . . . . . . . . . . . . . . . . . . . . . . . . . . . 328

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
Vehicle Care 273
{Warning
If too much brake fluid is added, it can
spill on the engine and burn, if the
engine is hot enough. You or others could
be burned, and the vehicle could be
damaged. Add brake fluid only when
work is done on the brake hydraulic
system.
When the brake fluid falls to a low level,
the brake warning light comes on. See Brake
System Warning Light 095.
Brake fluid absorbs water over time which
degrades the effectiveness of the brake fluid.
Replace brake fluid at the specified intervals
to prevent increased stopping distance. See
Maintenance Schedule 0331.
What to Add
Use only GM approved DOT 3 brake fluid
from a clean, sealed container. See
Recommended Fluids and Lubricants 0339.
{Warning
The wrong or contaminated brake fluid
could result in damage to the brake
system. This could result in the loss of
(Continued)
Warning (Continued)
braking leading to a possible injury.
Always use the proper GM approved
brake fluid.
Caution
If brake fluid is spilled on the vehicle's
painted surfaces, the paint finish can be
damaged. Immediately wash off any
painted surface.
Battery - North America
The original equipment battery is
maintenance free. Do not remove the cap
and do not add fluid.
Refer to the replacement number shown on
the original battery label when a new
battery is needed. SeeEngine Compartment
Overview 0261 for battery location.
For replacement of the battery, see your
dealer.
The vehicle has an Absorbed Glass Mat
(AGM) 12-volt battery. Installation of a
standard 12-volt battery will result in
reduced 12-volt battery life. When using a 12-volt battery charger on the
12-volt AGM battery, some chargers have an
AGM battery setting on the charger.
If available, use the AGM setting on the
charger, to limit charge voltage to 14.8 volts.
Follow the charger manufacturer's
instructions.
Stop/Start System
The vehicle has a Stop/Start system to shut
off the engine to help conserve fuel. See
Stop/Start System
0201.
{Warning
WARNING: Battery posts, terminals, and
related accessories contain lead and lead
compounds, chemicals known to the
State of California to cause cancer and
birth defects or other reproductive harm.
Batteries also contain other chemicals
known to the State of California to cause
cancer. WASH HANDS AFTER HANDLING.
For more information go to
www.P65Warnings.ca.gov/
passenger-vehicle.
See California Proposition 65 Warning 0258
and the back cover.

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
336 Service and Maintenance
Footnotes—Maintenance Schedule
Additional Required Services - Severe
(1) Or every two years, whichever comes
first. More frequent passenger compartment
air filter replacement may be needed if
driving in areas with heavy traffic, poor air
quality, high dust levels, or environmental
allergens. Passenger compartment air filter
replacement may also be needed if there is
reduced airflow, window fogging, or odors.
Your GM dealer can help determine when to
replace the filter.
(2) Visually check all fuel and vapor lines
and hoses for proper attachment,
connection, routing, and condition.
(3) Or every four years, whichever comes
first. If driving in dusty conditions, inspect
the filter at each oil change or more often
as needed. See Engine Air Cleaner/Filter
0 265.
(4) Do not directly power wash the transfer
case and/or front/rear axle output seals.
High pressure water can overcome the seals
and contaminate the transfer case fluid.
Contaminated fluid will decrease the life of
the transfer case and/or axles and should be
replaced. (5)
Or every five years, whichever comes
first. See Cooling System 0267.
(6) Or every 10 years, whichever comes first.
Inspect for fraying, excessive cracking,
or damage; replace, if needed.
(7) Replace brake fluid every five years. See
Brake Fluid 0272.
(8) Or every 12 months, whichever comes
first. See Wiper Blade Replacement 0275.
(9) Or every 10 years, whichever comes first.
See Gas Strut(s) 0276.
(10) Replace air conditioning desiccant every
seven years.
Special Application Services
.Severe Commercial Use Vehicles Only:
Lubricate chassis components every oil
change.
.Have underbody flushing service
performed. See "Underbody Maintenance"
in Exterior Care 0322.
Additional Maintenance
and Care
Your vehicle is an important investment and
caring for it properly may help to avoid
future costly repairs. To maintain vehicle
performance, additional maintenance
services may be required.
It is recommended that your dealer perform
these services —their trained dealer
technicians know your vehicle best. Your
dealer can also perform a thorough
assessment with a multi-point inspection to
recommend when your vehicle may need
attention.
The following list is intended to explain the
services and conditions to look for that may
indicate services are required.
Battery
The 12-volt battery supplies power to start
the engine and operate any additional
electrical accessories.
.To avoid break-down or failure to start
the vehicle, maintain a battery with full
cranking power.

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
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Service and Maintenance 337
.Trained dealer technicians have the
diagnostic equipment to test the battery
and ensure that the connections and
cables are corrosion-free.
Belts
.Belts may need replacing if they squeak
or show signs of cracking or splitting.
.Trained dealer technicians have access to
tools and equipment to inspect the belts
and recommend adjustment or
replacement when necessary.
Brakes
Brakes stop the vehicle and are crucial to
safe driving.
.Signs of brake wear may include chirping,
grinding, or squealing noises, or difficulty
stopping.
.Trained dealer technicians have access to
tools and equipment to inspect the brakes
and recommend quality parts engineered
for the vehicle.
Fluids
Proper fluid levels and approved fluids
protect the vehicle’s systems and
components. See Recommended Fluids and
Lubricants 0339 for GM approved fluids.
.Engine oil and windshield washer fluid
levels should be checked at every fuel fill.
.Instrument cluster lights may come on to
indicate that fluids may be low and need
to be filled.
Hoses
Hoses transport fluids and should be
regularly inspected to ensure that there are
no cracks or leaks. With a multi-point
inspection, your dealer can inspect the hoses
and advise if replacement is needed.
Lamps
Properly working headlamps, taillamps, and
brake lamps are important to see and be
seen on the road.
.Signs that the headlamps need attention
include dimming, failure to light, cracking,
or damage. The brake lamps need to be
checked periodically to ensure that they
light when braking.
.With a multi-point inspection, your dealer
can check the lamps and note any
concerns. Shocks and Struts
Shocks and struts help aid in control for a
smoother ride.
.Signs of wear may include steering wheel
vibration, bounce/sway while braking,
longer stopping distance, or uneven
tire wear.
.As part of the multi-point inspection,
trained dealer technicians can visually
inspect the shocks and struts for signs of
leaking, blown seals, or damage, and can
advise when service is needed.
Tires
Tires need to be properly inflated, rotated,
and balanced. Maintaining the tires can save
money and fuel, and can reduce the risk of
tire failure.
.Signs that the tires need to be replaced
include three or more visible treadwear
indicators; cord or fabric showing through
the rubber; cracks or cuts in the tread or
sidewall; or a bulge or split in the tire.
.Trained dealer technicians can inspect and
recommend the right tires. Your dealer
can also provide tire/wheel balancing
services to ensure smooth vehicle
operation at all speeds. Your dealer sells
and services name brand tires.

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
350 Customer Information
Services Provided
.Emergency Fuel Delivery:Delivery of
enough fuel for the vehicle to get to the
nearest service station.
.Lock-Out Service: Service to unlock the
vehicle if you are locked out. A remote
unlock may be available if you have
OnStar. For security reasons, the driver
must present identification before this
service is given.
.Emergency Tow from a Public Road or
Highway: Tow to the nearest GMC dealer
for warranty service, or if the vehicle was
in a crash and cannot be driven.
Assistance is not given when the vehicle
is stuck in the sand, mud, or snow.
.Flat Tire Change: Service to change a flat
tire with the spare tire. The spare tire,
if equipped, must be in good condition
and properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not covered
by the warranty.
.Battery Jump Start: Service to jump start
a dead battery.
.Trip Interruption Benefits and Assistance:
If your trip is interrupted due to a
warranty event, incidental expenses may
be reimbursed within the Powertrain warranty period. Items considered are
reasonable and customary hotel, meals,
rental car, or a vehicle being delivered
back to the customer, up to 500 miles.
Services Not Included in Roadside
Assistance
.Impound towing caused by violation of
any laws
.Legal fines
.Mounting, dismounting, or changing of
snow tires, chains, or other traction
devices
Service is not provided if a vehicle is in an
area that is not accessible to the service
vehicle or is not a regularly traveled or
maintained public road, which includes ice
and winter roads. Off-road use is not
covered.
Services Specific to Canadian-Purchased
Vehicles
.Fuel Delivery: Reimbursement is up to 7 L.
Propane and other fuels are not provided
through this service.
.Lock-Out Service: Vehicle registration is
required.
.Trip Interruption Benefits and Assistance:
Must be over 150 km from where your
trip was started to qualify.
Pre-authorization, original detailed
receipts, and a copy of the repair orders
are required. Once authorization has been
received, the Roadside Assistance advisor
will help to make arrangements and
explain how to receive payment.
.Alternative Service: If assistance cannot
be provided right away, the Roadside
Assistance advisor may give permission to
get local emergency road service. You will
receive payment, up to $100, after
sending the original receipt to Roadside
Assistance. Mechanical failures may be
covered, however any cost for parts and
labor for repairs not covered by the
warranty are the owner’s responsibility.
Scheduling Service Appointments
When the vehicle requires warranty service,
contact your dealer and request an
appointment. By scheduling a service
appointment and advising the service
consultant of your transportation needs,
your dealer can help minimize your
inconvenience.