phone GMC TERRAIN 2021 Owner's Manual

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
Instruments and Controls 81
1:Push the windshield wiper lever
forward to spray washer fluid on the rear
window. The lever automatically returns to
its original position when released.
{Warning
In freezing weather, do not use the
washer until the windshield is warmed.
Otherwise the washer fluid can form ice
on the windshield, blocking your vision.
Rear Wiper Arm Assembly Protection
When using an automatic car wash, move
the rear wiper control to OFF to disable the
rear wiper. In some vehicles, if the
transmission is in N (Neutral) and the
vehicle speed is very slow, the rear wiper
will automatically park.
The wiper operations return to normal when
the transmission is no longer in N (Neutral)
or the vehicle speed has increased.
Reverse Gear Wipes
If the rear wiper control is off, the rear
wiper will automatically operate
continuously when the transmission is in
R (Reverse), and the front windshield wiper
is performing low or high speed wipes.
If the rear wiper control is off, the transmission is in R (Reverse), and the front
windshield wiper is performing interval
wipes, then the rear wiper automatically
performs interval wipes.
This feature can be turned on or off. See
Vehicle Personalization
0108.
The windshield washer reservoir is used for
the windshield and rear window. Check the
fluid level if either washer is not working.
See Washer Fluid 0271.
Compass
The vehicle may have a compass display on
the Driver Information Center (DIC). The
compass receives its heading and other
information from the Global Positioning
System (GPS) antenna, StabiliTrak/Electronic
Stability Control (ESC), and vehicle speed
information.
The compass system is designed to operate
for a certain number of miles or degrees of
turn before needing a signal from the GPS
satellites. When the compass display shows
CAL, drive the vehicle for a short distance in
an open area where it can receive a GPS
signal. The compass system will
automatically determine when a GPS signal
is restored and provide a heading again.
Clock
Set the time and date using the
infotainment system. See "Time / Date"
under Settings 0160.
Power Outlets
The vehicle has two 12-volt accessory power
outlets, which can be used to plug in
electrical equipment, such as a cell phone or
MP3 player.
There are power outlets:
.On the center stack below the climate
control system.
.In the rear cargo area.
To use the outlet, remove the cover.
Caution
Leaving electrical equipment plugged in
for an extended period of time while the
vehicle is off will drain the battery.
Always unplug electrical equipment when
not in use and do not plug in equipment
that exceeds the maximum 20 amp
rating.

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
82 Instruments and Controls
{Warning
Power is always supplied to the rear
cargo power outlet. Do not leave
electrical equipment plugged in when the
vehicle is not in use because the vehicle
could catch fire and cause injury or
death.
Certain accessory plugs may not be
compatible with the accessory power outlet
and could overload vehicle and adapter
fuses. If a problem is experienced, see your
dealer.
When adding electrical equipment, be sure
to follow the proper installation instructions
included with the equipment. See Add-On
Electrical Equipment 0256.
Caution
Hanging heavy equipment from the
power outlet can cause damage not
covered by the vehicle warranty. The
power outlets are designed for accessory
power plugs only, such as cell phone
charge cords.
Power Outlet 110/120 Volt Alternating
Current
If equipped, this power outlet can be used
to plug in electrical equipment that uses a
maximum limit of 150 watts.
The power outlet is on the rear of the
center console.
An indicator light on the outlet turns on to
show it is in use. The light comes on when
the ignition is on and equipment requiring
less than 150 watts is plugged into the
outlet, and no system fault is detected.
The indicator light does not come on when
the ignition is off or if the equipment is not
fully seated into the outlet. If equipment is connected using more than
150 watts or a system fault is detected, a
protection circuit shuts off the power supply
and the indicator light turns off. To reset
the circuit, unplug the item and plug it back
in or turn the Retained Accessory Power
(RAP) off and then back on. See
Retained
Accessory Power (RAP) 0204. The power
restarts when equipment using 150 watts or
less is plugged into the outlet and a system
fault is not detected.
The power outlet is not designed for the
following and may not work properly if they
are plugged in:
.Equipment with high initial peak wattage,
such as compressor-driven refrigerators
and electric power tools
.Other equipment requiring an extremely
stable power supply, such as
microcomputer-controlled electric blankets
and touch sensor lamps
.Medical equipment
Wireless Charging
If equipped, the vehicle has a wireless
charging pocket outside the armrest of the
center console. The system operates at 145
kHz and wirelessly charges one Qi
compatible smartphone. The power output

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
Instruments and Controls 83
of the system is capable of charging at a
rate up to 3 amp (19.5W), as requested by
the compatible smartphone. SeeRadio
Frequency Statement 0354.
{Warning
Wireless charging can affect the
operation of an implanted pacemaker or
other medical devices. If you have one, it
is recommended to consult with your
doctor before using the wireless charging
system.
The vehicle must be on, in ACC/ACCESSORY,
or in Retained Accessory Power (RAP). The
wireless charging feature may not correctly
indicate charging when the vehicle is in RAP.
See Retained Accessory Power (RAP) 0204.
The operating temperature is −20 °C (−4 °F)
to 60 °C (140 °F) for the charging system
and 0 °C (32 °F) to 35 °C (95 °F) for the
smartphone.
{Warning
Remove all objects from the charging pad
before charging your compatible
smartphone. Objects, such as coins, keys,
(Continued)
Warning (Continued)
rings, paper clips, or cards, between the
smartphone and charging pad will
become very hot. On the rare occasion
that the charging system does not detect
an object, and the object gets wedged
between the smartphone and charger,
remove the smartphone and allow the
object to cool before removing it from
the charging pad, to prevent burns.
To charge a compatible smartphone:
1. Remove all objects from the charging pocket. The system may not charge if
there are any objects between the
smartphone and charging pocket. 2. With the smartphone screen facing the
rear of the vehicle, slowly insert the
smartphone into the charging pocket
until
$displays on theVon the
infotainment display. This indicates that
the smartphone is properly positioned
and charging.
To maximize the charge rate, ensure the
smartphone is fully seated and centered
in the holder with nothing under it.
A thick smartphone case may prevent
the wireless charger from working,
or may reduce the charging performance.
See your dealer for additional
information.
The smartphone may become warm
during charging. This is normal. In
warmer temperatures, the speed of
charging may be reduced.
If
$does not appear on the infotainment
display:
1. Remove the smartphone from the pocket and wait three seconds.
2. Turn the smartphone 180 degrees and insert it back into the pocket with the
screen facing the rear of the vehicle.

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
Instruments and Controls 89
.Info App. This is where the selected Driver
Information Center (DIC) displays can be
viewed. SeeDriver Information Center
(DIC) (Base and Midlevel) 0100 or
Driver Information Center (DIC) (Uplevel)
0 105.
.Audio
.Navigation
.Phone
.Options
Home
Information displayed here can be
customized from the Options menu.
Speedometer : Displays how fast the vehicle
is moving in either kilometers per hour
(km/h) or miles per hour (mph).
Speed Sign : Shows sign information, which
comes from a roadway database in the
onboard navigation, if equipped.
Time : Displays the current time.
Fuel Range : Displays the approximate
distance the vehicle can be driven without
refueling. The fuel range estimate is based
on an average of the vehicle’s fuel economy
over recent driving history and the amount
of fuel remaining in the fuel tank. Fuel
range cannot be reset.
Audio
Pressworxto scroll through options,
browse for music, select from favorites,
or change the audio source. In the main
view, scroll to change the station or go to
the next or previous track.
Navigation
In the Navigation menu, if there is no active
route, press
Vto access Recents or
Favorites. If there is an active route, press
the thumbwheel to cancel or resume route
guidance, mute or unmute voice guidance,
or access Recents or Favorites.
Phone
In the Phone menu, if there is no active
phone call, view recent calls, scroll through
contacts, select from the favorites, or change
the phone source. If there is an active call,
mute the phone or switch to handset
operation.
Options
Pressworxto scroll through items in
the Options menu. Press
Vto select the
item. Press
oto exit the item. Units :
Choose US or metric units. A selected
mark will be displayed next to the
selected item.
Info Page Options : Select the items to be
displayed in the Info app. A selected mark
will be displayed next to the selected item.
Home Page Options : Select the available
elements to display. Not all elements will be
available on all vehicles: Speedometer,
Active Safety, Speed Sign, Time, and Fuel
Range.
Speed Warning : Allows the driver to set a
speed that they do not want to exceed. To
set the Speed Warning, press
Vwhen
Speed Warning is displayed. Use
worx
to adjust the value. PressVto set the
speed. Once the speed is set, this feature
can be turned off by pressing the
thumbwheel while viewing this page. If the
selected speed limit is exceeded, a pop-up
warning is displayed with a chime.
Software Information : Displays open source
software information.
Speedometer
The speedometer shows the vehicle's speed
in either kilometers per hour (km/h) or
miles per hour (mph).

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
Instruments and Controls 113
Universal Remote System
Programming
If equipped, these buttons are in the
overhead console.
This system can replace up to three remote
control transmitters used to activate devices
such as garage door openers, security
systems, and home automation devices.
These instructions refer to a garage door
opener, but can be used for other devices.
Do not use the Universal Remote system
with any garage door opener that does not
have the stop and reverse feature. This
includes any garage door opener model
manufactured before April 1, 1982.Read the instructions completely before
programming the Universal Remote system.
It may help to have another person assist
with the programming process.
Keep the original hand-held transmitter for
use in other vehicles as well as for future
programming. Erase the programming when
vehicle ownership is terminated. See
“Erasing Universal Remote System Buttons”
later in this section.
To program a garage door opener, park
outside directly in line with and facing the
garage door opener receiver. Clear all people
and objects near the garage door.
Make sure the hand-held transmitter has a
new battery for quick and accurate
transmission of the radio-frequency signal.
Programming the Universal Remote
System
For questions or programming help, see
www.homelink.com/gm or call
1-800-355-3515. For calls placed outside the
U.S., Canada, or Puerto Rico, international
rates will apply and may differ based on
landline or mobile phone.
Programming involves time-sensitive actions,
and may time out causing the procedure to
be repeated.
To program up to three devices:
1. Hold the end of the hand-held transmitter about 3 to 8 cm (1 to 3 in)
away from the Universal Remote system
buttons with the indicator light in view.
The hand-held transmitter was supplied
by the manufacturer of the garage door
opener receiver.
2. Press and release one of the three Universal Remote system buttons to be
programmed. Press and hold the
hand-held transmitter button. Do not
release the hand-held transmitter button
until the indicator light changes from a
slow to a rapid flash or continuous light.
Then release the hand-held transmitter
button.
Some garage door openers may require
substitution of Step 2 with the procedure
under “Radio Signals for Some Gate
Operators” later in this section.

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
114 Instruments and Controls
3. Press and hold the newly programmedUniversal Remote system button for
five seconds while watching the indicator
light and garage door activation.
.If the indicator light stays on
continuously or the garage door
moves when the button is pressed,
then programming is complete. There
is no need to complete Steps 4–6.
.If the indicator light does not come
on or the garage door does not
move, a second button press may be
required. For a second time, press
and hold the newly programmed
button for five seconds. If the
indicator light is continuously lit,
or the garage door moves,
programming is complete.
.If the indicator light flashes rapidly
and the garage door does not move,
continue with programming
Steps 4–6.
Learn or Smart Button
4. After completing Steps 1–3, locate the Learn or Smart button inside the garage
on the garage door opener receiver. The
name and color of the button may vary
by manufacturer.
5. Press and release the Learn or Smart button. Step 6 must be completed within
30 seconds of pressing this button.
6. Return to the vehicle and firmly press and hold the trained Universal Remote
system button for two seconds and
release. Repeat the “press/hold/release”
sequence up to three times to complete
the training process.
The Universal Remote system should now
activate the garage door.
Repeat the process for programming the
two remaining buttons.
Radio Signals for Some Gate Operators
For questions or programming help, see
www.homelink.com/gm or call
1-800-355-3515. For calls placed outside the
U.S., Canada, or Puerto Rico, international
rates will apply and may differ based on
landline or mobile phone.
Some radio-frequency laws and gate
operators require transmitter signals to time
out or quit after several seconds of
transmission. This may not be long enough
for the Universal Remote system to pick up
the signal during programming.
If the programming did not work, replace
Step 2 under “Programming the Universal
Remote System” with the following:
Press and hold the Universal Remote system
button while pressing and releasing the
hand-held transmitter button every
two seconds until the signal has been
successfully accepted by the Universal
Remote system. The Universal Remote
system indicator light will flash slowly at
first and then change to a rapid flash or
continuous solid-light. Proceed with Step 3
under “Programming the Universal Remote
System” to complete.

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
Infotainment System 123
Infotainment System
Introduction
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Steering Wheel Controls . . . . . . . . . . . . . . . 126
Using the System . . . . . . . . . . . . . . . . . . . . . . 127
Software Updates . . . . . . . . . . . . . . . . . . . . . 130
Radio
AM-FM Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 130
HD Radio Technology . . . . . . . . . . . . . . . . . . 132
Radio Data System (RDS) . . . . . . . . . . . . . . 132
Satellite Radio . . . . . . . . . . . . . . . . . . . . . . . . . 133
Radio Reception . . . . . . . . . . . . . . . . . . . . . . . . 133
Multi-Band Antenna . . . . . . . . . . . . . . . . . . . 133
Audio Players
Avoiding Untrusted Media Devices . . . . . 134
USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Bluetooth Audio . . . . . . . . . . . . . . . . . . . . . . . 136
OnStar System
OnStar System . . . . . . . . . . . . . . . . . . . . . . . . . 137
Navigation
Using the Navigation System . . . . . . . . . . 138
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Navigation Symbols . . . . . . . . . . . . . . . . . . . . 141
Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
OnStar System . . . . . . . . . . . . . . . . . . . . . . . . 148Global Positioning System (GPS) . . . . . . . 148
Vehicle Positioning . . . . . . . . . . . . . . . . . . . . 148
Problems with Route Guidance . . . . . . . . 149
If the System Needs Service . . . . . . . . . . . 149
Map Data Updates . . . . . . . . . . . . . . . . . . . . 149
Database Coverage Explanations . . . . . . . 150
Voice Recognition
Voice Recognition . . . . . . . . . . . . . . . . . . . . . 150
Phone
Bluetooth (Overview) . . . . . . . . . . . . . . . . . . 155
Bluetooth (Pairing and Using a
Phone) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Apple CarPlay and Android Auto . . . . . . 160
Settings
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Teen Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Trademarks and License Agreements
Trademarks and License Agreements . . . . . . . . . . . . . . . . . . . . . . . . . 169
Introduction
Read the following pages to become familiar
with the features.
{Warning
Taking your eyes off the road for too
long or too often while using any
infotainment feature can cause a crash.
You or others could be injured or killed.
Do not give extended attention to
infotainment tasks while driving. Limit
your glances at the vehicle displays and
focus your attention on driving. Use voice
commands whenever possible.
The infotainment system has built-in
features intended to help avoid distraction
by disabling some features when driving.
These features may gray out when they are
unavailable. Many infotainment features are
also available through the instrument cluster
and steering wheel controls.
Before driving:
.Become familiar with the operation,
center stack controls, steering wheel
controls, and infotainment display.

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
124 Infotainment System
.Set up the audio by presetting favorite
stations, setting the tone, and adjusting
the speakers.
.Set up phone numbers in advance so they
can be called easily by pressing a single
control or by using a single voice
command.
See Distracted Driving 0187.
Active Noise Cancellation (ANC)
If equipped, ANC reduces engine noise in the
vehicle’s interior. ANC requires the
factory-installed audio system, radio,
speakers, amplifier (if equipped), induction
system, and exhaust system to work
properly. Deactivation is required by your
dealer if related aftermarket equipment is
installed.
Overview
Infotainment System
The infotainment system is controlled by
using the infotainment display, controls on
the center stack, steering wheel controls,
and voice recognition (if equipped).
Uplevel Radio.
1.O(Power)
.Press to turn the power on.
.Press and hold to turn the
power off.
.Press to mute/unmute the system
when on.
When the power is on and the
system is not muted, a quick
status pane will display when
Ois
pressed. Pressing
Owill mute the
system and trigger this pane to
show a long press is required to
power down the system.
.Turn to decrease or increase the
volume.
2.7
.Radio: Press and release to go to
the previous station or channel.
Press and hold to fast seek the
next strongest previous station or
channel. See AM-FM Radio 0130.
.USB/Bluetooth: Press to seek to
the beginning of the current or
previous track. Press and hold to
quickly reverse through a track.
Release to return to playing speed.
See USB Port 0134 or
Bluetooth Audio 0136.

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
Infotainment System 127
g:Press to answer an incoming call or
start voice recognition (if equipped). Press to
activate Bluetooth Voice Recognition/Siri
Eyes Free when phone is connect to
Bluetooth. See Bluetooth (Pairing and Using
a Phone) 0156 or
Bluetooth (Overview) 0155 or
Voice Recognition 0150.
i:Press to decline an incoming call or
end a current call. Press to mute or unmute
the infotainment system when not on a call.
The favorites and volume switches are on
the back of the steering wheel. 1. Favorite: When on a radio source, press
to select the next or previous audio
broadcast favorite. When listening to a
media device, press to select the next or
previous track.
2. Volume: Press to increase or decrease the volume.
Using the System
Audio
Touch the Audio icon to display the active
audio source page. Examples of available
sources may include AM, FM, SXM (if
equipped), USB, and Bluetooth.
Phone
Touch the Phone icon to display the Phone
main page. See Bluetooth (Pairing and Using
a Phone) 0156 or
Bluetooth (Overview) 0155.
Nav
Touch the Nav icon (if equipped) to display
the navigation map. See Using the
Navigation System 0138.
Climate
Touch the Climate icon (if equipped) to
display the Climate main page. See Dual
Automatic Climate Control System 0180.
Wi-Fi Hotspot
Touch the Wi-Fi Hotspot icon (if equipped)
to display the Wi-Fi Hotspot information.
See Settings 0160.
Users
If equipped, touch the Users icon to sign in
or create a new user profile, and follow the
on-screen instructions.
Only four user profiles can be active at one
time in the vehicle. It may be necessary to
remove a profile from the menu before
creating or signing into an existing profile.
The removed profile can be logged into at a
later time.
Settings
Touch the Settings icon to display the
Settings menu. See Settings0160.

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
136 Infotainment System
Podcasts :Touch to view the podcasts on
the connected Apple device and get a list of
podcast episodes.
Audiobooks:
1. Touch to view the audiobooks stored on the Apple device.
2. Touch an audiobook to get a list of chapters.
3. Touch the chapter from the list to begin playback.
File System and Naming
File systems supported by the USB may
include:
.FAT32
.NTFS
.HFS+
The songs, artists, albums, and genres are
taken from the file’s song information and
are only displayed if present. The radio
displays the file name as the track name if
the song information is not available.
Supported Apple Devices
To view supported devices, see
my.gmc.com/learn.
Storing and Recalling Media Favorites
To store media favorites, touch Browse to
display a list of media types.
Touch one of the following Browse options
to save a favorite:
Playlists : Touch
Hnext to any playlist to
store the playlist as a favorite. Touch a
saved favorite to recall a favorite playlist.
The first song in the playlist begins to play.
Artists : Touch
Hnext to any artist to
store the artist as a favorite. Touch a saved
favorite to recall a favorite artist. The first
song in the artist list begins to play.
Songs : Touch
Hnext to any song to store
the song as a favorite. Touch a saved
favorite to recall a favorite song.
Albums : Touch
Hnext to any album to
store the album as a favorite. Touch a saved
favorite to recall a favorite album. The first
song in the album list begins to play.
Genres : Touch
Hnext to any genre to
store the genre as a favorite. Touch a saved
favorite to recall a favorite genre. The first
song of the genre begins to play. Podcasts :
Touch
Hnext to any podcast to
store the podcast as a favorite. Touch a
saved favorite to recall a favorite podcast.
The podcast begins to play.
Audiobooks : Touch
Hnext to any
audiobook to store the audiobook as a
favorite. Touch a saved favorite to recall a
favorite audiobook. The first chapter in the
audiobook begins to play.
Media Playback and Mute
USB playback will be paused if the system is
muted. If the steering wheel mute control is
pressed again, playback will resume.
If the source is changed while in mute,
playback resumes and audio will unmute.
Bluetooth Audio
Music may be played from a paired
Bluetooth device. See Bluetooth (Pairing and
Using a Phone) 0156 or
Bluetooth (Overview) 0155 for help pairing a
device.
Volume and song selection may be
controlled by using the infotainment
controls or the mobile device. If Bluetooth is
selected and no volume is present, check the
volume setting on the infotainment system.