service GMC YUKON DENALI 2010 Owners Manual

.Evaporative control system inspection. Check all
fuel and vapor lines and hoses for proper hook‐up,
routing, and condition. Check that the purge valve,
if the vehicle has one, works properly. Replace as
needed.An Emission Control Service. The U.S.
Environmental Protection Agency or the California
Air Resources Board has determined that the
failure to perform this maintenance item will not
nullify the emission warranty or limit recall liability
prior to the completion of the vehicle's useful life.
We, however, urge that all recommended
maintenance services be performed at the
indicated intervals and the maintenance be
recorded.
First Engine Oil Change After Every
160 000 km/100,000 Miles
.Automatic transmission fluid change (normal
service). See Automatic Transmission Fluidon
page 6‑22.
.Transfer case fluid change (normal service).
Check vent hose at transfer case for kinks
and proper installation. Check to be sure vent
hose is unobstructed, clear, and free of debris. During any maintenance, if a power washer is used
to clean mud and dirt from the underbody, care
should be taken to not directly spray the transfer
case output seals. High pressure water can
overcome the seals and contaminate the transfer
case fluid. Contaminated fluid will decrease the life
of the transfer case and should be replaced.
.Spark plug replacement and spark plug wires
inspection.
An Emission Control Service.
First Engine Oil Change After Every
240 000 km/150,000 Miles
.Engine cooling system drain, flush, and refill,
cooling system and cap pressure check, and
cleaning of outside of radiator and air conditioning
condenser (or every 5 years, whichever occurs
first). SeeEngine Coolant
on page 6‑27.
An Emission Control Service.
.Engine accessory drive belt inspection for fraying,
excessive cracks, or obvious damage and
replacement, if needed. An Emission Control
Service.
7-7

Scheduled Maintenance
ServiceMaintenanceIMaintenance II
Change engine oil and filter. Reset oil life system. ••
Engine coolant level check. ••
Windshield washer fluid level check. ••
Tire inflation pressures check. ••
Tire wear inspection. ••
Rotate tires. ••
Fluids visual leak check. ••
Engine air cleaner filter inspection (vehicles driven in dusty conditions only). ••
Brake system inspection. ••
Chassis components lubrication. •
Steering and suspension inspection. •
Engine cooling system inspection. •
Windshield wiper blades inspection. •
Body components lubrication. •
Restraint system components check. •
Automatic transmission fluid level check. •
Transfer case fluid level check. •
Engine air cleaner filter inspection (vehicles not driven in dusty conditions). •
7-8

Owner Checks and Services
Starter Switch Check
{WARNING:
When you are doing this inspection, the vehicle
could move suddenly. If the vehicle moves, you or
others could be injured.
1. Before starting this check, be sure there is enough room around the vehicle.
2. Firmly apply both the parking brake and the regular brake. See Parking Brake on page 3‑36.
Do not use the accelerator pedal, and be ready to
turn off the engine immediately if it starts.
3. Try to start the engine in each gear. The vehicle should start only in P (Park) or N (Neutral). If the
vehicle starts in any other position, contact your
dealer/retailer for service.
Automatic Transmission Shift Lock
Control System Check
{WARNING:
When you are doing this inspection, the vehicle
could move suddenly. If the vehicle moves, you or
others could be injured.
1. Before starting this check, be sure there is enough room around the vehicle. It should be parked on a
level surface.
2. Firmly apply the parking brake. See Parking Brake
on page 3‑36.
Be ready to apply the regular brake immediately if
the vehicle begins to move.
3. With the engine off, turn the ignition to ON/RUN, but do not start the engine. Without applying the
regular brake, try to move the shift lever out of
P (Park) with normal effort. If the shift lever moves
out of P (Park), contact your dealer/retailer for
service.
7-9

Ignition Transmission Lock Check
While parked, and with the parking brake set, try to turn
the ignition to LOCK/OFF in each shift lever position.
.The ignition should turn to LOCK/OFF only when
the shift lever is in P (Park).
.The ignition key should come out only in
LOCK/OFF.
Contact your dealer/retailer if service is required.
Parking Brake and Automatic
Transmission P (Park) Mechanism
Check
{WARNING:
When you are doing this check, the vehicle could
begin to move. You or others could be injured and
property could be damaged. Make sure there is
room in front of the vehicle in case it begins to
roll. Be ready to apply the regular brake at once
should the vehicle begin to move. Park on a fairly steep hill, with the vehicle facing
downhill. Keeping your foot on the regular brake,
set the parking brake.
.To check the parking brake's holding ability: With
the engine running and the transmission in
N (Neutral), slowly remove foot pressure from the
regular brake pedal. Do this until the vehicle is held
by the parking brake only.
.To check the P (Park) mechanism's holding ability:
With the engine running, shift to P (Park). Then
release the parking brake followed by the regular
brake.
Contact your dealer/retailer if service is required.
7-10

Maintenance Record
After the scheduled services are performed, record the date, odometer reading, who performed the service, and the
type of services performed in the boxes provided. Retain all maintenance receipts.
Maintenance Record
DateOdometer
Reading Serviced By Services Performed
7-15

Maintenance Record (cont'd)
DateOdometer
Reading Serviced By Services Performed
7-16

Maintenance Record (cont'd)
DateOdometer
Reading Serviced By Services Performed
7-17

Maintenance Record (cont'd)
DateOdometer
Reading Serviced By Services Performed
7-18

Section 8 Customer Assistance Information
Customer Assistance and Information. . . . . . . . . . .8-2
Customer Satisfaction Procedure . . . . . . . . . . . . . . . 8-2
Online Owner Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-5
Customer Assistance for Text Telephone (TTY) Users . . . . . . . . . . . . . . . . . . . . . . . 8-6
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . 8-6
GM Mobility Reimbursement Program . . . . . . . . . . . 8-7
Roadside Assistance Program . . . . . . . . . . . . . . . . . . 8-7
Scheduling Service Appointments . . . . . . . . . . . . . 8-10
Courtesy Transportation Program . . . . . . . . . . . . . . 8-10
Collision Damage Repair . . . . . . . . . . . . . . . . . . . . . . 8-12 Reporting Safety Defects
. . . . . . . . . . . . . . . . . . . . . . . .8-15
Reporting Safety Defects to the United States Government . . . . . . . . . . . . . . . . . . . 8-15
Reporting Safety Defects to the Canadian Government . . . . . . . . . . . . . . . . . . . . . . . 8-16
Reporting Safety Defects to General Motors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-16
Service Publications Ordering Information . . . . . 8-16
Vehicle Data Recording and Privacy . . . . . . . . . . . . .8-18
Event Data Recorders . . . . . . . . . . . . . . . . . . . . . . . . . 8-18
OnStar
®. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-19
Navigation System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-19
Radio Frequency Identification (RFID) . . . . . . . . . 8-19
Radio Frequency Statement . . . . . . . . . . . . . . . . . . . 8-19
8-1

Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your
dealer and to GMC. Normally, any concerns with the
sales transaction or the operation of the vehicle will be
resolved by the dealer's sales or service departments.
Sometimes, however, despite the best intentions of all
concerned, misunderstandings can occur. If your
concern has not been resolved to your satisfaction,
the following steps should be taken:
STEP ONE :Discuss your concern with a member of
dealership management. Normally, concerns can be
quickly resolved at that level. If the matter has already
been reviewed with the sales, service or parts manager,
contact the owner of the dealership or the general
manager. STEP TWO :
If after contacting a member of dealership
management, it appears your concern cannot be
resolved by the dealership without further help, in the
U.S., call the GMC Consumer Relations Manager at
1-800-GMC-8782 (1-800-462-8782, Customer
Assistance prompt). In Canada, call General Motors of
Canada Customer Communication at 1-800-263-3777
(English) or 1-800-263-7854 (French).
We encourage you to call the toll-free number in order
to give your inquiry prompt attention. Have the following
information available to give the Customer Assistance
Representative:
.Vehicle Identification Number (VIN). This is
available from the vehicle registration or title, or the
plate at the top left of the instrument panel and
visible through the windshield.
.Dealership name and location.
.Vehicle delivery date and present mileage.
When contacting GMC, remember that your concern will
likely be resolved at a dealer's facility. That is why we
suggest following Step One first.
8-2