HONDA CIVIC HATCHBACK 2020 Owner's Manual (in English)
Manufacturer: HONDA, Model Year: 2020, Model line: CIVIC HATCHBACK, Model: HONDA CIVIC HATCHBACK 2020Pages: 704, PDF Size: 36.59 MB
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uuAudio Error Messages uAndroid/Apps
Features
Android/Apps
If an error occurs  while using the audio system or  apps, you may see the following 
error messages. If you cannot clear the error message, contact a dealer.
*1:****part is variable characters, and will  change depending upon where an error 
occurs.
Error Message*1Solution
Unfortunately, **** has 
stopped.Error has occurred within app, select  OK on the screen to close the app.
**** is not responding. 
Would you like to close it?
App is not responding.
Select  Wait if you can wait for a response from app a little longer. If it does not respond even if you keep 
waiting, select OK  to close the app and restart it. If  the error message continues, perform  Factory Data 
Reset .
2Defaulting All the Settings  P. 375
Models with Display Audio
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Features
General Information on the Audio System
SiriusXM® Radio Service*
1. You need your radio ID ready before regist ering for subscription. To see the ID on 
the screen, select  Channel 0.
2. Have your radio ID ready, and either call SiriusXM ® or visit the SiriusXM ® website 
to subscribe.
Switch to the SiriusXM ® mode by using the   or    button on the steering wheel, 
or through the audio/information screen,  and stay in this mode for about 30 
minutes until the service is activated. Make  sure your vehicle is in an open area with 
good reception.
■Subscribing to SiriusXM ® Radio
■Receiving SiriusXM ® Radio
1 Subscribing to SiriusXM ® Radio
Contact Information for SiriusXM ® Radio:
•U.S.: SiriusXM ® Radio at  www.siriusxm.com/
subscribenow , or 1-866-635-2349
•Canada: SiriusXM ® Canada at  www.siriusxm.ca/
subscribe-now , or (877) 209-0079
1Receiving SiriusXM ® Radio
The SiriusXM ® satellites are in orbit over the equator; 
therefore, objects south  of the vehicle may cause 
satellite rece ption interruptions. Sa tellite signals are 
more likely to be blocked by tall buildings and 
mountains the farther north  you travel from the 
equator.
You may experience rece ption problems under the 
following circumstances:
•In a location with an obstruction to the south of 
your vehicle.
•In tunnels•On the lower level of a multi-tiered road
•Large items carried on the roof rack
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* Not available on all models
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uuGeneral Information on the Audio System uSiriusXM ® Radio Service*
Features
Requested Channel Not Subscribed:
You are not subscribed to  the channel selected.
Channel Off Air:
The channel is not currently broadcasting.
Channel unauthorized:
SiriusXM ® is loading the audio or program information.
Subscription Updated.:
SiriusXM ® radio is receiving informat ion update from the network.
Channel Not Available:
No such channel exists, or the artist  or title information is unavailable.
No Signal:
The signal is too weak in the current location.
Check Antenna:
There is a problem with the SiriusXM ® antenna. Contact a dealer.
Check Tuner:
There is a problem with the SiriusXM ® tuner. Contact a dealer.
■SiriusXM® Radio Display Messages
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uuGeneral Information on the Audio System uCompatible iPod, iPhone, and USB Flash Drives
Features
Compatible iPod, iPhone, and USB Flash Drives
*1:Models with Display Audio
• A USB flash drive of 256 MB or higher is recommended.
• Some digital audio players may not be compatible.
• Some USB flash drives (e.g., a device  with security lockout) may not work.
• Some software files may not allow for  audio play or text data display.
• Some versions of MP3, WMA, AAC, or WAV
* formats may be unsupported.
■iPod and iPhone Model Compatibility
Model
iPod (5th generation)
iPod classic 80GB/160GB (launch in 2007)
iPod classic 120GB (launch in 2008)
iPod classic 160GB (launch in 2009)
iPod nano (1st to 7th generation) released between 2005 and 2012
iPod touch (1st to 5th generation) released between 2007 and 2012
iPhone 3G/iPhone 3GS/iPhone 4/iPhone 4s/iPhone 5/iPhone 5c*1/iPhone 5s*1/
iPhone 6*1/iPhone 6 Plus*1
■USB Flash Drives
1 iPod and iPhone Model Compatibility
This system may not work with all software versions 
of these devices.
1USB Flash Drives
Files on the USB flash drive are played in their stored 
order. This order may be  different from the order 
displayed on your  PC or device.
* Not available on all models
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uuGeneral Information on the Audio System uHonda App License Agreement
Continued
Features
Honda App License Agreement
PLEASE CAREFULLY READ THIS END USER LICENSE AGREEMENT (THI S “AGREEMENT”) WHICH GOVERNS YOUR USE OF THE SOFTWARE 
INSTALLED ON YOUR HONDA OR ACURA VEHICLE (YOUR “VEHICLE”)  AS WELL AS THE APPLICATIONS, SERVICES, FUNCTIONS, AND 
CONTENT PROVIDED THROUGH THE SOFTWARE (COLLECTIVELY, THE  “SERVICES”). YOUR USE OF THE SOFTWARE OR SERVICES WILL 
SERVE AS YOUR CONSENT TO THE TERMS OF THIS AGREEMENT.  THE SOFTWARE IS OWNED (OR LICENSED), PROVIDED, AND/OR 
OPERATED BY AMERICAN HONDA MOTOR CO . INC., (“HONDA,” “US,” “WE,” OR “OUR”), WITH ITS BUSINESS ADDRESS AT 1919 
TORRANCE BLVD., TORRANCE, CA 90501. REFERENCE TO “HONDA”  IN THIS AGREEMENT INCLUDES HONDA’S PARENT COMPANY AND 
ITS AFFILIATES AND DESIGNATED AGENTS. THE SERVICES ARE OWNED (OR LICENSED), PR OVIDED, AND/OR OPERATED BY HONDA OR A 
THIRD-PARTY SERVICE PROVIDER (A “PROVI DER”). REFERENCE TO A “PROVIDER” IN THIS AGREEMENT INCLUDES SUCH PROVIDER’S 
PARENT COMPANY, AFFILIATES, AND DESIGNATED AGENTS.
A.  Description of the Software.  The SOFTWARE includes the software, firmware and the like, installed and ex ecuting on your VEHICLE 
during manufacture, and thereafter  updated from time to time by HONDA, you or  an authorized HONDA dealer (a “DEALER”). The 
SOFTWARE allows you to access and use a  variety of SERVICES, including but not limited to: (a) HONDA applications, services, an d content 
provided through the SOFTWARE (together, “H ONDA SERVICES”); and (b) PROVIDER applicatio ns, services, and content provided through 
the SOFTWARE (together, “PROVIDER SERVICES”),  each of which may provide access to various information, media, content, and services.
B. SOFTWARE Licensing and Intellectual Property.
1.  SOFTWARE.  This AGREEMENT grants you a  non-exclusive, limited, and revocable license  to use the SOFTWARE and SERVICES solely (a) 
as installed on your VEHICLE by HONDA, (b) as  updated on your Vehicle by HONDA, you (but only as and when directed by HONDA), o r a 
DEALER and (c) as permitted under the terms of this AGREEMENT.
2.  HONDA Services.  The SOFTWARE may provide you with  access to various HONDA SERVICES. Inst allation, activation, or use of HONDA 
SERVICES may require your consent to additi onal terms, conditions, and privacy policies applicable to those HONDA SERVICES (the  
“HONDA TERMS”). You acknowledge and agree that  any collection, use, sharing of data generated by your VEHICLE or your use of yo ur 
VEHICLE, and your use of the HONDA SERVIC ES shall be subject to this AGREEMENT and any additional HONDA TERMS that may be 
specifically applicable to such HONDA SERVICES or data generation. The HONDA SERVI CES may collect, use, and share such data while 
you are using the SOFTWARE.
■END USER LICENSE AGREEMENT
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uuGeneral Information on the Audio System uHonda App License Agreement
Features
3. Open-Source Software.  The SOFTWARE and SERVICES may incorporate softw are licensed to HONDA under free or open-source 
licenses which govern HONDA’s distri bution and your use of such software. HONDA and the third-party authors, licensors, and dis tributors 
of such software disclaim  all warranties and all liability ar ising from any and all use or distribution of the software. To the  extent such 
software is provided under terms that di ffer from the applicable free or open-sourc e licenses, those terms are offered by HONDA  alone. 
Additional information regarding free and open-source software incorporated  in the SOFTWARE and SERVICES is available in this manual 
or within the SOFTWARE.
4.  Provider Services.  The SOFTWARE may provide you with access to various PR OVIDER SERVICES. Installation or use of such PROVIDER 
SERVICES may require your consent to additional terms, conditions , and privacy policies of the applicable PROVIDER (the “PROVIDER 
TERMS”). This AGREEMENT restricts the manner in which you can in stall and use PROVIDER SERVICES but does not grant you a license or 
permission to use such PROVIDER SERVICES. Yo ur permission to use PROVIDER SERVICES is limited and subject to any license grants , 
conditions, and limitations included in the PROVIDER TERMS. You ac knowledge that any collection, use, sharing of your information, 
targeted advertising practices by PROVIDERS, and your use of the  PROVIDER SERVICES shall be subject to both this AGREEMENT and any 
applicable PROVIDER TERMS. The PROVIDER SERVICES may collect, use,  and share such information while you are using the SOFTWARE.
5. License Limitations and Restrictions on Use.
(a) Limited License.
 You understand and agree that the SOFT WARE and SERVICES are licensed, not sold,  to you solely for use in accordance 
with this AGREEMENT and any applicable PR OVIDER TERMS, and any documentation for th e VEHICLE made available to you by HONDA 
(any “DOCUMENTATION”). HONDA and its licenso rs reserve all rights in the SOFTWARE and HONDA SERVICES not expressly granted to 
you under this AGREEMENT. PROVIDERS and their licensors reserve all rights in the PROV IDER SERVICES not expressly granted to you under 
the applicable PROVIDER TERMS.
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uuGeneral Information on the Audio System uHonda App License Agreement
Continued
Features
(b) Restrictions on Use. The licenses granted under this AGREEMENT do not perm it you to use the SOFTWARE or SERVICES on a device 
other than your VEHICLE. As a condition of using the SOFT WARE and SERVICES, you agree that you may not and will not:
6.  Intellectual Property Rights.  All title and intellectual property rights in and to the SOFTWARE  and SERVICES, the accompanying 
DOCUMENTATION, and all copies of the SOFTWARE  or SERVICES are owned by HONDA, PROVIDERS, or their suppliers or licensors. This 
AGREEMENT does not grant you any  rights in connection with any trademarks or serv ice marks of HONDA, PROVIDERS, or their licensors, 
affiliates, or suppliers. (1) copy, download, distribute, mo
dify, publish, sell, rent, lease, lend, license,  sublicense, reuse, or create derivative work s of the 
SOFTWARE or SERVICES or any of the content or other material  within the SOFTWARE or SERVICES, including without limitation, 
HONDA or PROVIDER names, logos, or any other trademarks of HONDA  or PROVIDERS or used in association with the SOFTWARE or 
any SERVICES, except as required to use the  SOFTWARE or SERVICES in accordance with this AGREEMENT, any applicable PROVIDER 
TERMS, and the DOCUMENTATION;
(2) access or use the SOFTWARE or SERVICES in  any manner intended to damage or impair the operation of the SOFTWARE or SERVICES 
or interfere with anyone else’s use an d enjoyment of the SOFTWARE or SERVICES;
(3) access or attempt to access any system or  server on which the SOFTWARE or SERVICES  is hosted or modify or alter the SOFTWARE 
or SERVICES in any way;
(4) use the SOFTWARE or SERVICES for any unlawful purpose, or in violation of any third party rights;
(5) use the SOFTWARE or SERVICES in violation of any applicable traffic regulations, rules or laws, including but not limited t o any driver 
distraction laws, rules or regulations;
(6) violate the terms of this AGREEMENT,  any HONDA TERMS, any PROVIDER TERMS or other  applicable third-party terms, conditions, 
and privacy policies; or
(7) reverse engineer, decomp ile, disassemble, attempt to derive  the source code of, nor permit others to reverse engineer, deco mpile, 
or disassemble, or attempt to derive the source code of the SOFT WARE or SERVICES, except and only to the extent that such activity is 
expressly permitted (a) by applicable law no twithstanding this limitation or (b) the terms of applicable free or opensource sof tware 
licenses.
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uuGeneral Information on the Audio System uHonda App License Agreement
Features
7. Export Restrictions:  You acknowledge that the SOFTWARE  and SERVICES are subject to U.S., European Union, and other export 
jurisdictions. You agree to  comply with all applicable international and nati onal laws that apply to the SOFTWARE and SERVICES,  including 
the U.S. Export Administration Regulations, as well as end-user, en d-use, and destination restrictions issued by the U.S. and other 
governments.
C. SOFTWARE Operation
1.  HONDA reserves the right to suspend or te rminate your access to and use of the SOFTWA RE or SERVICES if you are found to be in 
violation of this AGREEMENT or as  reasonably deemed necessary by HONDA.
2.  Eligibility/Registration/Activation.
 The SOFTWARE is intended for and available to indivi duals who (a) are of legal age of majority in their 
jurisdiction of residence (and at least 18  years of age), or are younger than 18 years of age and possess a valid driver’s lice nse issued by 
their jurisdiction of residence, and (b) own  or have permissive access to a compatible VEHICLE. We do not knowingly collect any 
information, including personal in formation, from children under 13. If we learn or  are notified that we have collected personal 
information of a child under 13, we will imme diately take steps to delete such information.
3.  Use of PROVIDER SERVICES through the SOFTWARE.
 Certain PROVIDER SERVICES made availa ble through the SOFTWARE may require 
that you register or otherwise have an account with the PROVIDER  and agree to PROVIDER TERMS. Any use of any of such PROVIDER 
SERVICES within the SOFTWARE is  subject to this AGREEMENT and the applicable PROVIDER TERMS. HONDA does not exercise control 
over such PROVIDER SERVICES and is not resp onsible or liable for the availability, security, or content of such PROVIDER SERVIC ES, and the 
inclusion of any PROV IDER SERVICES does not imply a referral from, the approv al of, or the endorsement by HONDA of such PROVIDE R 
SERVICES. HONDA is not responsible  or liable, directly or indirectly, for any damage relating to  or resulting from your use of the PROVIDER 
SERVICES.
4.  Links to Third Party Sites:
 The SOFTWARE may provide you with  the ability to access third-party sites and content through the use of the 
SOFTWARE or SERVICES. The third-party sites and content are not  under the control of HONDA. HONDA is not responsible or liable, 
directly or indirectly, fo r such third-party websites and th eir content or for any damage rela ting to or resulting from your access or use of 
such websites and content.
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uuGeneral Information on the Audio System uHonda App License Agreement
Continued
Features
5. Unauthorized Use and Abuse. You are responsible for ensuring your (and any aut horized third parties’) use of the SOFTWARE and 
SERVICES remains in compliance  with this AGREEMENT and all other applicable HONDA TERMS and PR OVIDER TERMS. You acknowledge 
and agree that any use of the SOFTWARE or SERVICES occurring through your VEHICLE will be deemed  your actions and that HONDA and 
PROVIDERS may rely upon such actions. You agree to immediately notify us if you suspect fraudulent or abusive activity involvin g the 
SOFTWARE or SERVICES. If you so notify us or if we otherwise  suspect fraudulent or abusive activity, you agree to cooperate with us in any 
fraud investigation and to use any fraud prevention measures we pr escribe. Your failure to immediately notify us or cooperate to use such 
measures will result in your liability for all fraudulent  usage or abusive activity associated with your VEHICLE.
6.  SOFTWARE Updates.
 The SOFTWARE and SERVICES may be updated when your VEHICLE is serviced by a DEALER or remotely, over-the-
air, by HONDA from time to time; such updates  may occur with or without further notice or your future consent. The SOFTWARE may be 
updated at HONDA’s discretion and for any purpose including, with out limitation, to patch or otherwise improve the SOFTWARE or 
SERVICES functionality, security, or stability. All updates to the SOFTWARE and SERVICES are subject to this AGREEMENT and any  other 
applicable HONDA TERMS and PROVIDER TERMS.
7.  Uninstalling, Removing, and Replacing the SOFTWARE.
 Replacing SOFTWARE or HONDA SERVICE S with software or firmware not 
provided and installed by HONDA or a DEAL ER will render all representations and warranties for the SOFTWARE, HONDA SERVICES, an d 
VEHICLE functionality reliant upon the  SOFTWARE or HONDA SERVICES null and void.
D. SOFTWARE Operationa l Notices and Warnings
1.  Vehicle Geolocation Information.
 You acknowledge that your VEHICLE may be equi pped with certain traffic and map features. The 
traffic feature will automatically collect and transmit, through GPS technology, your Vehicle’s cu rrent location (longitude and latitude), 
travel direction and speed (“VEHICLE  GEOLOCATION INFORMATION”) to HONDA and  PROVIDERS. The VEHICLE GEOLOCATION 
INFORMATION is used by HONDA and PROVIDERS to  provide traffic and navigation-related information to you, but may also be used to 
provide other SERVICES or offers to you.  HONDA will not use such VEHICLE GEOLOCATION  INFORMATION for its own marketing efforts, 
or provide such information to unaffiliated third parti es for their own purposes, without your express consent.
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uuGeneral Information on the Audio System uHonda App License Agreement
Features
2. Potential Map Inaccuracy and Route Safety. Maps used by this system may be inaccurate  because of changes in roads, traffic controls, 
routing, or driving conditions. Always use good judgment and co mmon sense when following suggested routes. Do not follow the route 
suggestions if doing so would result in an un safe or illegal driving maneuver, if you would be placed in an unsafe situation, o r if you would 
be directed into an area that you consider  unsafe. Do not rely on any navigation features included in the system to route you t o emergency 
services. Not all emergency services such as police, fire stations, hospitals, or clin ics are likely to be contained in the map database for such 
navigation features. Ask local authorities or  an emergency services operator for such locations and routes. The driver is ultimately 
responsible for the safe operation of the ve hicle and therefore, must evaluate whether  it is safe to follow the suggested directions. Any 
navigation features are provided  only as an aid. Make your driving decisions based on your obser vations of local conditions and  existing 
traffic regulations. Navigation features are  not a substitute for your personal judgmen t. Any route suggestions made by the SOFTWARE or 
SERVICES should never replace any local traffic regulations or yo ur personal judgment or knowledge of safe driving practices.
3.  Speech Recognition:
 You acknowledge and understand that HONDA and PROVIDERS may reco rd, retain, and use voices commands 
when you use the speech recognit ion components of the SOFTWARE  or SERVICES. You and all VEHICLE operators and passengers (a) 
consent to the recording and retention of  voice commands in support of providing speech recognition components and (b) release  HONDA 
and PROVIDERS from all claims, liabilities, an d losses that may result from any use of such recorded voice commands. Recognitio n errors 
are inherent in speech recognition. It is your responsibility  to monitor any speech recognition functions included in the system and address 
any errors. Neither HONDA nor PROVIDERS will  be liable for any damages arising out of errors in the speech recognition process.
4.  Distraction Hazards.
 Navigation features may require manua l (non-verbal) input or setup. Attempting to perform such set-up or insert 
data while driving can seriously distract  your attention and could cause a crash or  other serious consequences; the ability to  undertake such 
interactions may also be limited by state or local law, which la ws you are responsible to know and follow. Even occasional shor t scans of 
the screen may be hazardous if your attention has been diverted  away from your driving at a critical time. Pull over and stop the vehicle in 
a safe and legal manner before attempting to  access a function of the system requiring prolonged attention. Do not raise the vo lume 
excessively. Keep the volume at a level wh ere you can still hear outside traffic and em ergency signals while driving. Driving while unable 
to hear these sounds could result in a crash.
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