ESP Hyundai Santa Fe Sport 2017 Display Audio & Navigation System

1 i Blue link User’s Manual Blue link User’s Manual i 2
HyUndai veHiCle oWner Priva Cy PoliC y
your Hyundai vehicle may be equipped with technologies and services that use
information collected, generated, recorded or stored by the vehicle. Hyundai
has created a vehicle o wner Privacy Policy to explain how these technologies
and services collect, use, and share this information.
y ou may read our vehicle o wner Privacy Policy on the Hyundaiusa.com website
at https://www.hyundaiusa.com/owner-privacy-policy.aspx. i f you would like
to receive a hard copy of our vehicle o wner Privacy Policy, please contact our
Customer Connect Center at:
Hyundai Motor a merica
Hyundai Customer Connect Center
P.o . Box 20850
Fountain valley, C a 92728-0850
800-633-5151 [email protected]
Hyundai’s Customer Connect Center representatives are available Monday
through Friday, between the hours of 5:00 a M and 7:00 PM Pst and saturday
and sunday between 6:30 a M and 3:00 PM Pst (english). For Customer Connect
Center assistance in spanish or Korean, representatives are available Monday
through Friday between 6:30 a M and 3:00 PM Pst.Welcome to
Blue link® is a dynamic, telematics technology that allows Hyundai vehicles
to send—and receive—important and useful information.
t he system uses an enhanced cellular network, with automatic roaming, that
optimizes connections and prioritizes emergency requests. i n your vehicle,
Blue link uses voice-response technology, with the addition of gPs and
a live assistance team for selected needs.
With Blue link you get…
• automatic emergency assistance, in the unfortunate event of
a collision.
• t he convenience of d estination search, Powered by g oogle
tM*, as well
as the ability to remotely operate various vehicle features.
• t he peace of mind that comes with in-vehicle, on-demand diagnostics,
and more…

i n addition, selected features incorporate notifications
via your choice of
text messaging or email.
Please note that selected Blue link features and notifications require
that you first input information or set preferences online
. (see Blue
link Features o verview, pages 6-7.)
a n available smart phone mobile app gives you direct access to selected
r emote features such as r emote start with Climate Control* and r emote
d oor l ock/Unlock.

NOTICE: THIS VEHICLE MAY UTILIZES 3G WIRELESS TECHNOLOGY,
WHICH IS EXPECTED TO NO LONGER FUNCTION AFTER 2022. YOUR
VEHICLE WILL BE UNABLE TO CONNECT TO BLUE LINK SERVICES AFTER
2022 AND MAY NOT BE UPDATED TO SUPPORT OTHER TECHNOLOGIES.
* not available on all models. g oogle is a registered trademark of google inc.
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Blue link User’s Manual i 12
11 i Blue link User’s Manual
Using Blue link in your Car
s tandard r earview Mirror
Controls for Blue link in-vehicle voice-response use are located on the
rearview mirror.
• Press the Blue link button
for access to the voice-response
menu of services:

s ervice link

r oadside assistance

Blue link a ccount assistance
• Press the center button
for enhanced navigation services.

d estination s earch Powered by g oogletM**.
• Press the
button for sos emergency a ssistance.*
y ou can end any Blue link call by pressing the same Blue link mirror button
used to start the call.
* you must be an active Blue link subscriber or within the initial
free trial period to receive Blue link services, including emergency
notification services.
r earview Mirror in Homelink®– equipped models
Using Blue link online
Many Blue link features can be customized, activated, or accessed at
www.MyHyundai.com. this is an important link to getting the most out
of your Blue link system.
• log on to www.MyHyundai.com. d epending on which Blue link
packages you are enrolled in, you will have access to some or all of these
services:

Preferences for Blue link features

Blue link feature overviews

y our Monthly vehicle Health r eport

r emote s ervices, such as r emote start with Climate Control
inviting s econdary drivers
the primary Blue link subscriber can invite other drivers to create a MyHyundai
account to set their own communication and feature preferences for a shared
Hyundai vehicle, giving each driver their very own Blue link experience.
• From the Blue link menu select drivers, i nvite a secondary driver and
provide their name and email address.
• y our invited driver will receive an email with more details on how to
accept your invitation and start using Blue link.
if equipped
if equipped
* *only available on models equipped with factory-install navigation system

Blue link User’s Manual i 14
13 i Blue link User’s Manual
BlUe linK ConneC ted Care Pa CKage
automatic Collision notification and a ssistance
in the event an accident occurs and an airbag deploys, an a utomatic
Collision notification signal will be automatically transmitted to the Blue link
Customer Care Center.
• Upon receipt of an a utomatic Collision notification, a trained Blue link
response operator will attempt to establish voice communication with
the vehicle occupants and dispatch appropriate services.
• if you are unable to answer, the operator will advise you that
emergency assistance has been notified and is on the way.
• t he operator will remain on the line until help arrives.
• emergency Contacts can be notified automatically via text messaging
or email. a dditionally, the Call Center agent can contact your
emergency Contact, if requested.
(emergency contacts can be set on
www.MyHyundai.com)
Please note: the a utomatic Collision notification feature is subject to
adequate cellular coverage, signal strength, and battery power, and
only available in the 50 United s tates. you must be an active Blue link
subscriber or within the initial free trial period to receive Blue link services,
including a utomatic Collision notification services.
in- vehicle Wi-Fi
• With Blue link, you can connect your vehicle to an available Wi-Fi network at
home, your local dealership or where available.
• a s more in-vehicle apps become available, you can use Wi-Fi to download
and/or upgrade apps at faster speeds.
Wi-Fi logo is a register trademark of the Wi-Fi a lliance.

Blue link User’s Manual i 16
15 i Blue link User’s Manual
enhanced r oadside assistance
enhanced r oadside assistance works in conjunction with your Hyundai
a ssurance r oadside assistance coverage and enhances your coverage by
transmitting your vehicle information and location to a specially trained
response center for quicker, more efficient assistance.

Using enhanced r oadside assistance
• Customers can press the Blue link button and say “r oadside assistance”
to speak to an agent for r oadside assistance.
• a trained Blue link operator will come on the line and ask about
the nature of the situation, then dispatch the appropriate roadside
assistance to the scene.
• With Blue link, the operator may be able to inform roadside assistance
of your exact location.
• t he sos button can also be used for enhanced r oadside assistance.

Please note: the enhanced r oadside assistance feature is subject to adequate cellular
coverage, signal strength, and battery power, and only available in the 50 United s tates.
y ou must be an active Blue link subscriber or within the initial free trial period to receive
Blue link services, including enhanced r oadside assistance services.
s
tandard rearview mirror r
earview mirror in
Homelink
®–equipped models
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link enhanced r oadside
a ssistance
sos emergency a ssistance
in the event of an emergency, you can request emergency assistance 24/7, 365
days a year, by pressing the dedicated sos button in your vehicle.

Using sos emergency a ssistance
• Press the dedicated sos button.
• a trained Blue link operator will come on the line and ask about the
nature of the emergency and then dispatch the appropriate emergency
assistance to the scene.
• if you are unable to answer, the operator will advise you that emergency
assistance has been notified and is on the way.
• t he operator will remain on the line until help arrives.
• emergency Contacts can be notified automatically via text messaging
or email. a dditionally, Call Center agent can contact your
emergency Contact, if requested.
(emergency contacts can be set on
www.MyHyundai.com)

Please note: the sos emergency a ssistance feature is subject to adequate cellular
coverage, signal strength, and battery power, and only available in the 50 United s tates.
y ou must be an active Blue link subscriber or within the initial free trial period to receive
Blue link services, including sos emergency a ssistance services.
s
tandard rearview mirror r
earview mirror in
Homelink
®–equipped models
Watch & l earn more
about Hyundai Blue link
emergency a ssistance