HYUNDAI TUCSON HYBRID 2023 Owners Manual

Convenience Features5-16
Before you leave your vehicle, verify that
your vehicle is locked. When using your
smartphone Digital Key on the front door
handle, listen to hear that the door lock
has actuated, and then pull the handle
within 3 seconds to confirm the doors
are locked.
Note that you will not be able to lock
your vehicle using your smartphone
Digital Key under the following
circumstances:
• The Proximity / Smart Key is in the vehicle.
• The POWER button is in ACC or ON position.
• Any of the doors, hood and trunk is opened.
• The vehicle battery is discharged
If the smartphone Digital Key does not
work properly, try again by removing the
smartphone away from the door handle
(more than 4 inches) and try it again.
Note that when the doors have been
unlocked using the smartphone Digital
Key, the Lock/Unlock switch on the driver
door may not be immediately available.
(If you attempt to lock the doors using
the driver door lock switch, the doors will
lock and then immediately unlock when
you close the door.) Start-up with Digital Key
1. After placing your registered
smartphone ont
o the authentication
pad (same location as the wireless
charging pad), step on the brake and
press the Engine Start/Stop button.
2. After the engine has started, you can remove your smartphone from the
authentication pad. If you would
like to charge your phone using the
wireless charger, leave your phone
on the pad. Wireless charging should
begin automatically after about 5 to
20 seconds. Note that all the doors
must be closed before to enable the
wireless charging feature.
ONX4050015ONX4050015
[A] : Wireless Charging Pad (In-vehicle Authentication
Pad)

05
5-17
Information
After reconnecting the vehicle battery
power supply or charging the battery, it
may take time to operate due to remote
renewal of security information. In this
case, when you lock or unlock the doors
using your smartphone Digital Key, it
may take a little longer for the vehicle to
authenticate. Hold your smartphone near
the NFC door handle sensor for a few
seconds or until you hear the door locks
actuate.
Note that if your vehicle is parked in an
area where cell coverage is weak, the
smartphone Digital Key can still be used on
for a limited number of times to unlock and
start your vehicle.
After starting your vehicle, it is
recommended to leave your smartphone
on the wireless charging pad until cell
phone service is stronger and digital key
authentication can occur.
Once authentication is complete, the
wireless charger will turn on (wireless
charging LED will illuminate).
CAUTION
The engine can be turned on if the
registered smartphone or card key is
placed on the interior authentication
pad (wireless charger). Do not leave
children unattended in the vehicle
when using the smartphone Digital Key.
Serious injury or death can occur.
Do not leave anyone in the vehicle
without knowledge of the Digital Key
system when using the smartphone
Digital Key. Always have the registered
digital key (smartphone) or card key
with you to prevent vehicle theft when
leaving the vehicle.
For more information, refer to the
Engine Start/Stop button in chapter 6.
Remote Features from Your Smartphone
with the Digital Key

App
To use the remote features from your
smartphone with the Digital K
ey app,
make sure Bluetooth is enabled.
Connecting Your Vehicle with Digital Key
1. Open the Hyundai Digital Key app on your smartphone and select your
vehicle within the app.
2. Approach your vehicle with your smartphone in hand. Be sure that
your phone is unlocked and the
app is running. If your vehicle does
not automatically connect, you can
press the connect button on the app.
Remote features on the Digital Key
app will be available as soon as your
vehicle is connected.
Remote Features Using Digital Key
You can perform several vehicle
functions using the Digital Key app,
including door lock/unlock, panic ON/
OFF, remote engine start/stop and
opening the liftgate. The icon for each
function is shown in the Digital Key
app, and will be highlighted when the
operation is performed. Haptic feedback
from your phone will occur when the
icon is selected.
Note that you cannot lock your vehicle
using the Hyundai digital key app if any
of the following occurs:
• The POWER button is in ACC or ON position.
• Any doors are open.
When the smartphone and the vehicle
are connected by the Bluetooth function
but the remote control command
cannot be received over 5 minutes, the
remote control connection is cancelled
automatically.

Convenience Features5-18
CAUTION
• If metallic window tint was applied
to your vehicle, it may cause
bad Bluetooth connection or
performance degradation of the
digital key.
• If multiple users operate the remote
control function simultaneously, the
connection between the digital key
and the vehicle might result in failed
commands. Please connect and
operate the remote control function
only the necessary user.
• When using the remote control
operation, the driver (the remote
control user) should leave the vehicle
after confirming the door lock (the
chime sounds once and the hazard
warning lights blink).
• The remote functions of the Digital
Key app enables the vehicle to be
controlled from a set distance. If
the digital key or the vehicle goes
beyond the operable distance, the
remote control function might be
disconnected or cancelled.
• If the digital key (smartphone) is
connected with the vehicle for the
remote control, the driver with the
key goes far away from the vehicle,
the function might not work.
• If the remote control operation
is executed where the mobile
connection is weak, Bluetooth
connection is poor due to several
Bluetooth devices or there is an
object such as metal or concrete, it
might be delayed or the operable
distance might decrease. You should
not cover the smartphone with your
hand or place other devices which
can cause frequency interference. It
may result in poor performance.
• If the remote control function is not
available, please use NFC function to
lock or unlock the doors. Remote Start with Digital Key
• Using the Hyundai Digital Key app
on your phone, press the Door Lock
button and then press the Remote
Start button (buttons must be pressed
within about 4 seconds). If all the
doors of your vehicle are closed
(including the hood and the liftgate),
the engine will be automatically
started.
Note that when the remote start
feature is activated, the hazard
warning lights will blink two times
and a chime will sound before engine
startup. Also note the following:
• The climate control system will come on using the same settings from when
you last used the vehicle
• To turn off the engine, press the Remote Engine Stop button within the
Hyundai Digital Key app.
• The engine will remain running for approximately 10 minutes, and then
engine will automatically shut OFF.
• To keep the engine running, access the vehicle and place the smartphone
on the wireless charging pad
(authentication pad) while the engine
is still in remote engine-ON mode.
For more information, refer to the Engine
Start/Stop button in chapter 6.

05
5-19
Vehicle information Display
The digital key application displays
the vehicle information such as
driving or door conditions through the
communication with the vehicle.
• How to check : Select the vehicle what you want to check and touch
the vehicle image, then vehicle
information display page will be
shown.
• Contents : accumulated odometer, latest fuel economy, driving range,
fuel remaining, tire pressure, doors
lock/unlock status and last data
updated time.

à Note that displayed vehicle data may
be slightly different from the current
vehicle condition

à For more information, please refer to
the ‘Tutorial’ on your Digital key app. Getting a New Smartphone / Changing
Y
our Smartphone / App Deletion
If you change your smartphone or delete
the Hyundai Digital K
ey App, please refer
to the following to set up your Digital
Key:
Using Digital Key on a New Smartphone
If you change to a new smartphone,
the registered digital key app on your
previous smartphone may not be used.
Refer to the following procedure to set
up digital key on your new phone.
1. Install the digital key application and log in.
2. If you are the owner, retry the Digital key save process.
3. If you are using a shared digital key, you will need to obtain a new shared
digital key from the owner.
App delete & reinstall/ Delete App data
You can re-download the digital key
from server in these cases as follow
procedure.
1. Reinstall the application and log in.
2. Input the PIN number for user verification.
3. If PIN is correct, digital key data will be re-downloaded to your
smartphone and you can use it
without any further registration or
sharing.
Smartphone operability with Digital Key
The digital key application may not
be available to old type smartphones.
Please check the available smartphone
models with your dealer. NFC antenna
position on the smartphone can be
confirmed on each smartphone’s manual
or contact to customer service center of
the smartphone manufacture.

Convenience Features5-20
CAUTION
• Do not leave the registered digital
key (smartphone) and card key in
your vehicle. Please carry around
your keys all the times.
• If you happen to lose your digital
key (smartphone) or card key
registered as a main user’s key, you
should immediately delete the key
on the vehicle’s key menu. For more
information, refer to the Digital Key
Deletion in this chapter.
• If you registered your digital key
(smartphone) or card key in the
vehicle, a message appears on the
instrument cluster and let you know
the key is registered.
(Message: Digital key(s) active.)
• If you buy a used vehicle, you should
confirm the message and delete the
registered smartphone key and card
key. In this case, you should carry
your smart key.
• If you keep place the NFC card
of the digital key on the interior
authentication pad (wireless
charger) while driving, it may cause a
malfunction of the NFC card.
• You should remove your NFC card
of the digital key on the interior
authentication pad after turning on
the engine.
• Hyundai digital key app may not
work properly when the NFC or
Bluetooth communication between
smartphone and car is not good. •
If the remote control operation
is executed where the mobile
connection is weak, Bluetooth
connection is poor due to lots of
Bluetooth devices or there is an
object such as metal or concrete, it
might be delayed or the operable
distance might decrease. Especially,
you should not cover the smartphone
with your hand or place other
devices which can cause frequency
interference. It may result in poor
performance.
• If the remote control function is not
activated, please use NFC function to
lock or unlock the doors
• You should be careful not to
press the remote control button
on the digital key (smartphone)
accidentally.
• If the digital key (smartphone) is
discharged or defective or you
cannot use the digital key since the
vehicle battery is discharged, use the
inside door lock button to lock all of
the doors.

05
5-21
CAUTION
• Hyundai digital key app on the
smartphone and card key may not
work if any of the following occurs:
- Hyundai digital key app on the
smartphone is deleted. (Required
to reinstall the app)
- Account log in information of
Hyundai digital key app is expired.
(Required to re-log in)
- When you try to log in to another
smartphone instead of the
registered smartphone with same
user account.
- Smartphone rooting or app
hacking is detected.
- Smartphone battery or the vehicle
battery is discharged.
- Smartphone’s screen is off or
locked.
- NFC or Bluetooth is turned off on
the smartphone settings.
- Smartphone’s mobile network
setting is off or airplane mode is
activated.
- A credit card is overlapped in the
back of your smartphone or metal
or thick case is used.
- Use the card key with insert it
into the wallet or card holder or
overlapping with other cards.
- If you use a smart phone cover that
uses wireless communication or is
made of metal, the digital key NFC
function may not work properly.
Remove the smart phone cover
before using the digital key NFC
function.
• The vehicle may not be controlled by
the smartphone if any of the following
occurs:
-Basic and necessary functions of
the smartphone manufacturer are
operating. (General call, urgent
call, audio or NFC payment)
- Wireless earphone is operating.
(General call, urgent call or audio)
- The digital key app function such
as basic setting or app launching
is limited by prior policy according
to the manufacturer while using a
smartphone produced by domestic
and foreign manufactures.

à If you change the smartphone
number, you should modify the user
account information on the HYUNDAI
customer web site to use the digital
key app.

à If the vehicle owner changes
the smartphone device, the new
smartphone should be registered in
the car after deleting the registered
digital key(smartphone).

à If a sharer changes or reset the
smartphone, the key should be re-
shared from owner.

à Some of the old smartphone may
not work properly. Please check the
available smartphone models with
your dealer.

à NFC antenna position on the
smartphone can be confirmed
on each smartphone’s manual or
contact to customer service center
of the smartphone manufacture.

Convenience Features5-22
Digital Key Card Key (Optional
feature)
ODN8A059243ODN8A059243
ODN8A059131ODN8A059131
Digital key (Card key) save
1. Install Hyundai digital key app inmain user’
s smartphone and registerthe
digital key (smartphone). Pleaserefer
to the registration method of
thedigital key (smartphone).
2. Using the [Pair Card Key] menu onthe digital key application,
you canactivate the Card Key
registrationmode.

à NFC authentication : enter the NFC
authentication menu and contact
the smartphone on the outside door
handle.

à Bluetooth authentication : enter the
Bluetooth authentication menu and
press the [OK] button for activation.
If you activate the registration mode,
you should complete the Card saving
process within 5 minutes.
à If you have not registered the digital
key (smartphone), please register the
digital key (card key) with two smart
keys.
3. Place the NFC card key onto theinterior authentication pad
(wirelesscharger). The saving process
willbegin automatically.
4. Register the NFC card key on theUser’s Settings menu after turning
onthe vehicle.

à With Navigation screen : From
theinfotainment screen menu, go
to[Setup] - [Vehicle] - [Digital Key]
-[Card Key] then select the [Save]
fromsubmenu.

à Without navigation screen :
Fromcluster menu, go to [Digital Key]
-[Card Key] and select [Save].The
[Save] button will be disabled ifthe
digital key (Card key) is alreadysaved.
Please refer to “Digital Key Delete”
inthis manual and follow the digital
keydelete procedure in your car
beforeDigital key save.
5. If the key is enrolled, the messagewill be displayed on the
infotainmentscreen or instrument
cluster.
• Once the card key registration mode is activated, the process should be
completed within 5 minutes. After
then, you should reactivate once
again for registration.
• For the digital key(card key) saving, the smart key(fob) must be exist inside
of vehicle.
• Once a Card key is registered, it cannot be reuse onto another vehicle.

05
5-23
ODN8A059243ODN8A059243
ODN8A059132ODN8A059132
Digital key (Card key) deletion
Note that the remote Smart Key must be
in y
our possession and inside the vehicle
in order to delete the Digital Key Card.
1. Access the vehicle using the Smart Key.
2. Start the vehicle and then access the Digital Key Card Key functions in
the User Settings menu in either the
LCD display or from the Navigation
infotainment screen (on some
models.)

à With Navigation screen : From the
infotainment screen menu, go to
[Setup] - [Vehicle] - [Digital Key] -
[Card Key] then select the [Delete]
from submenu.

à Without navigation screen : From
cluster menu, go to [Digital Key] -
[Card Key] and select [Delete].
If there is no saved digital key(card key),
[Delete] menu will not be activated. • To delete the saved digital key card,
you must have the Smart Key in your
possession and be inside the vehicle
• Note that if the digital key card is deleted, it can be re-registered to the
same vehicle as long as a new card
has not already been registered
• If you try to register a new digital key card, the previously registered card
will no longer be active and cannote
be re-registered

Convenience Features5-24
ODN8059237ODN8059237
[1] : Door handle authentication pad
NFC door lock/unlock
To unlock your vehicle using the NFC
car
d key, touch the card key near the
door handle NFC touch sensor of either
the driver side or passenger side door.
Hold the card key near the touch sensor
area for about 2 seconds. You will hear
the doors lock or unlock.
If you unlock your vehicle from the
passenger side door handle, then all the
doors will unlock. If you unlock your
vehicle from the driver side door handle,
then either the driver door only or all
the doors will unlock depending on the
setting of the Two Press Unlock feature.
Refer to User Settings to change the
Driver Door unlock mode.
To lock your vehicle using the NFC card
key, touch the card key near the door
handle NFC touch sensor of either the
driver side or passenger side door.
Before you leave your vehicle, verify
that your vehicle is locked. When using
your NFC card key on the front door
handle, listen to hear that the door lock
has actuated, and then pull the handle
within 3 seconds to confirm the doors
are locked. Inoperable condition
When using the NFC card key to lock or
unlock your vehicle, be sure to touch
the card key near the center of the door
handle to enable the sensor to activate.
Note that you must take the card out of
your wallet or purse to use the card key
correctly. If the card key is not touching
the door handle sensor or is in close
proximity to other NFC-enabled cards, it
may not work.
Note that if you attempt to use the
NFC card key to lock the doors, the
doors will not lock under the following
circumstances:
• The Smart Key is in the vehicle
• The Engine Start/Stop button is in the
ACC or ON position
• Any of the doors are open (except for the liftgate)
If this occurs, then a chime will sound
for about 3 seconds. Check the vehicle
before attempting to lock the car again.
If you have difficulty locking or unlocking
the vehicle using the NFC card key,
remove the card key away from the door
handle sensor for a few seconds (card
key must be more than 4 inches away)
and then retry.
If the card key is damaged or bent, the
sensor on the door handle may not
properly detect the card key. If this
occurs contact your authorized Hyundai
dealer for a card key replacement.
Be careful not to damage the card
key or expose the card key to extreme
temperatures or direct sunlight for long
periods of time.
Note that when the doors have been
unlocked using the NFC digital card key,
the Lock/Unlock switch on the driver
door may not be immediately available.
(If you attempt to lock the doors using
the driver door lock switch, the doors will
lock and then immediately unlock when
you close the door.)

05
5-25
Start-up with Card key
After placing your registered card key
ont
o the interior authentication pad
(wireless charger), step on the brake and
press the Engine Start/Stop button.
WARNING
• If you do not place the digital key
(card key) onto the center of the
interior authentication pad (wireless
charger) exactly, the card key may
not be recognized. If the engine is
not turned on, adjust and place the
key again.
• If you overlap and use the key
with NFC-enabled cards such as
transportation card or credit card,
the card key may not be recognized.
• If the digital key (card key) does not
work, please detach the key around
4 inches (0.1 m) from the handle
authentication pad and retry to
contact.
• The card key may be damaged due to
impact. It would not work properly if
the key is damaged. You should buy a
new card and register again.
For more information, refer to the
Engine Start/Stop button in chapter 6.
„„Type AType A
ODN8A059133ODN8A059133
„„Type BType B
ODN8A059247ODN8A059247
Enabling or Disabling the Digital Key
Feature
Enabling or Disabling the Digital Key
F
eature If you want to temporarily
disable the digital key feature
(smarphone app and NFC card key), you
can do so in the user settings menu.

à With Navigation screen :
From the infotainment screen menu,
go to [Setup] - [Vehicle] - [Digital Key]
- [Enable Digital Keys] (deselect)

à Without navigation screen :
From cluster menu, go to [Digital Key]
- [Enable Digital Keys] (deselect)
Information
In order to disable the digital key feature
in the user settings menu, you must have
the smart key in your possession inside the
car.