service INFINITI EX 2011 User Guide

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Copyright :
Music recognition technology and related data
are provided by Gracenote. Gracenote is the
industry standard in music recognition technol-
ogy and related content delivery. For more
information, please visit www.gracenote.com.
CD and music-related data from Gracenote, Inc.,
copyright © 2000-2009 Gracenote. Gracenote
Software, copyright © 2000-2009 Gracenote.
This product and service may practice one or
more of the following U.S. Patents: #5,987,525;
#6,061,680; #6,154,773, #6,161,132,
#6,230,192, #6,230,207, #6,240,459,
#6,330,593, and other patents issued or pend-
ing. Some services supplied under license from
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Gracenote and CDDB are registered trademarks
of Gracenote. The Gracenote logo and logotype,
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CD/DVD/USB MEMORY CARE AND
CLEANING
CD/DVD
● Handle a CD/DVD by its edges. Never touch
the surface of the disc. Do not bend the disc.
● Always place the discs in the storage case
when they are not being used.
● To clean a disc, wipe the surface from the
center to the outer edge using a clean, soft
cloth. Do not wipe the disc using a circular
motion.
Do not use a conventional record cleaner or
alcohol intended for industrial use.
SAA0451
4-88Monitor, climate, audio, phone and voice recognition systems

WARNING
●Use a phone after stopping your vehicle in a
safe location. If you have to use a phone
while driving, exercise extreme caution at all
times so full attention may be given to ve-
hicle operation.
● If you find yourself unable to devote full at-
tention to vehicle operation while talking on
the phone, pull off the road to a safe location
and stop your vehicle before doing so.
CAUTION
To avoid draining the vehicle battery, use a
phone after starting the engine.
Your INFINITI is equipped with Bluetooth
Hands-Free Phone System. If you are an owner
of a compatible Bluetooth enabled cellular
phone, you can set up the wireless connection
between your cellular phone and the in-vehicle
phone module. With Bluetooth wireless tech-
nology, you can make or receive a telephone
call with your cellular phone in your pocket.
Once a cellular phone is connected to the
in-vehicle phone module, no phone connecting
procedure is required anymore. Your phone is
automatically connected with the in-vehicle phone module when the ignition switch is
pushed to the ON position with the registered
cellular phone turned on and carried in the
vehicle.
You can register up to 5 different Bluetooth
cellular phones in the in-vehicle phone module.
However, you can talk on only one cellular
phone at a time.
The INFINITI Voice Recognition system supports
the phone commands, so dialing a phone num-
ber using your voice is possible. For more
details, see “INFINITI VOICE RECOGNITION SYS-
TEM (models with navigation system)” later in
this section; page 4-116.
Before using the Bluetooth
Hands-Free Phone
System, refer to the following notes.
● Set up the wireless connection between a
compatible cellular phone and the in-vehicle
phone module before using the Bluetooth
Hands-Free Phone System.
● Some Bluetooth enabled cellular phones
may not be recognized by the in-vehicle
phone module. Please visit
www.InfinitiUSA.com/bluetooth for a recom-
mended phone list. ●
You will not be able to use a hands-free
phone under the following conditions:
– Your vehicle is outside of the telephone service area.
– Your vehicle is in an area where it is difficult to receive radio waves; such as in
a tunnel, in an underground parking ga-
rage, behind a tall building or in a moun-
tainous area.
– Your cellular phone is locked in order not to be dialed.
● When the radio wave condition is not ideal
or ambient sound is too loud, it may be
difficult to hear the other person’s voice
during a call.
● Immediately after the ignition switch is
pushed to the ON position, it may be impos-
sible to receive a call for a short period of
time.
● Do not place the cellular phone in an area
surrounded by metal or far away from the
in-vehicle phone module to prevent tone
quality degradation and wireless connection
disruption.
● While a cellular phone is connected through
the Bluetooth wireless connection, the bat-
tery power of the cellular phone may dis-
charge quicker than usual.
BLUETOOTH HANDS-FREE PHONE SYSTEM
(models with navigation system)
Monitor, climate, audio, phone and voice recognition systems4-93

●Hold Call
Put an incoming call on hold.
● Reject Call
Reject an incoming call.
To finish the call, perform one of the follow-
ing procedures listed below.
a) Select the “Hang up” key.
b) Push thebutton on the steering
wheel.
DURING A CALL
There are some options available during a call.
Select one of the following displayed on the
screen if necessary.
● Hang up
Finish the call.
● Use Handset
Transfer the call to the cellular phone.
● Mute
Mute your voice to the person. ●
Keypad
Using the touch tone, send digits to the
connected party for using services such as
voicemail.
● Cancel Mute
This will appear after “Mute” is selected.
Mute will be canceled.
● Switch Call*
Select “Switch call” to switch caller. By
selecting Hang up, you can end a call and
can speak to a caller who is on hold again.
* This function may not be usable, depend- ing on the model of the phone.
To adjust the person’s voice to be louder or
quieter, push the volume control switch (+ or )
on the steering wheel or turn the volume control
knob on the instrument panel while talking on
the phone. This adjustment is also available in
the SETTING mode.
SAA3587
4-100Monitor, climate, audio, phone and voice recognition systems

WARNING
●Use a phone after stopping your vehicle in a
safe location. If you have to use a phone
while driving, exercise extreme caution at all
times so full attention may be given to ve-
hicle operation.
● If you find yourself unable to devote full at-
tention to vehicle operation while talking on
the phone, pull off the road to a safe location
and stop your vehicle before doing so.
CAUTION
To avoid draining the vehicle battery, use a
phone after starting the engine.
Your vehicle is equipped with Bluetooth
Hands-Free Phone System. If you are an owner
of a Bluetooth enabled cellular phone, you can
set up the wireless connection between your
cellular phone and the in-vehicle phone mod-
ule. With Bluetooth wireless technology, you
can make or receive a telephone call with your
cellular phone in your pocket.
Once your cellular phone is paired to the in-
vehicle phone module, no phone connecting
procedure is required. Your phone is automati-
cally connected with the in-vehicle phone mod- ule when the ignition switch is pushed to the
“ON” position with the registered cellular
phone turned on and carried in the vehicle.
You can register up to 5 different Bluetooth
cellular phones in the in-vehicle phone module.
However, you can talk on only one cellular
phone at a time.
When a call is active, the audio system and
microphone (located in the ceiling in front of the
rearview mirror) are used for the handsfree
communications.
If the audio system is being used at the time,
the audio mode will mute and will stay muted
until the active call is ended.
The INFINITI Voice Recognition system supports
the phone commands, so dialing a phone num-
ber using your voice is possible.
Before using the Bluetooth
Hands-Free Phone
System, refer to the following notes.
● Set up the wireless connection between a
cellular phone and the in-vehicle phone
module before using the Bluetooth Hands-
Free Phone System.
● Some Bluetooth enabled cellular phones
may not be recognized by the in-vehicle
phone module. ●
You will not be able to use a hands-free
phone under the following conditions:
– Your vehicle is outside of the telephone service area.
– Your vehicle is in an area where it is difficult to receive radio waves; such as in
a tunnel, in an underground parking ga-
rage, behind a tall building or in a moun-
tainous area.
– Your cellular phone is locked in order not to be dialed.
● When the radio wave condition is not ideal
or ambient sound is too loud, it may be
difficult to hear the other person’s voice
during a call.
● Immediately after the ignition switch is
pushed to the “ON” position, it may be
impossible to receive a call for a short period
of time.
● Do not place the cellular phone in an area
surrounded by metal or far away from the
in-vehicle phone module to prevent tone
quality degradation and wireless connection
disruption.
● While a cellular phone is connected through
the Bluetooth wireless connection, the bat-
tery power of the cellular phone may dis-
charge quicker than usual.
BLUETOOTH HANDS-FREE PHONE SYSTEM
(models without navigation system) (if so
equipped)
Monitor, climate, audio, phone and voice recognition systems4-103

●If the Bluetooth Hands-Free Phone System
seems to be malfunctioning, please contact
an INFINITI retailer.
● Some cellular phones or other devices may
cause interference or a buzzing noise to
come from the audio system speakers. Stor-
ing the device in a different location may
reduce or eliminate the noise.
● Refer to the cellular phone Owner’s Manual
regarding the telephone pairing procedure
specific to your phone, battery charging,
cellular phone antenna, etc.
● The antenna display on the monitor will not
coincide with the antenna display of some
cellular phones.
● Keep the interior of the vehicle as quiet as
possible to hear the caller’s voice clearly as
well as to minimize its echoes.
● If reception between callers is unclear, ad-
justing the incoming or outgoing call volume
may improve the clarity. ●
This wireless hands free car kit is based on
Bluetooth technology,
– Frequency: 2402 MHz - 2480 MHz
– Output Power: 4.14 dBm E.I.R.P
– Modulation: FHSS GFSK 8DPSK, /4DQPSK
– Number of Channels: 79
– This wireless equipment cannot be used for any services related to safety because
there is the possibility of radio interfer-
ence.
REGULATORY INFORMATION
Bluetooth is a trademark
owned by Bluetooth SIG,
Inc., U.S.A.
CONTROL BUTTONS
1. PHONE SENDbutton
Push the button to initiate a VR session or
answer an incoming call. You can also use
the button to skip through system feed-
back and to enter commands during a call.
2. PHONE END
button
Push the button to cancel a VR session or
end a call.
VOICE RECOGNITION SYSTEM
You can also use the Bluetooth hands-free
phone system with Voice Recognition System.
SAA2642
4-104Monitor, climate, audio, phone and voice recognition systems

WARNING
●Do not leave children or adults who would
normally require the support of others alone
in your vehicle. Pets should not be left alone
either. They could accidentally injure them-
selves or others through inadvertent opera-
tion of the vehicle. Also, on hot, sunny days,
temperatures in a closed vehicle could
quickly become high enough to cause severe
or possibly fatal injuries to people or
animals.
● Properly secure all cargo to help prevent it
from sliding or shifting. Do not place cargo
higher than the seatbacks. In a sudden stop
or collision, unsecured cargo could cause
personal injury.
EXHAUST GAS (carbon monoxide)
WARNING
● Do not breathe exhaust gases; they contain
colorless and odorless carbon monoxide.
Carbon monoxide is dangerous. It can cause
unconsciousness or death.
● If you suspect that exhaust fumes are enter-
ing the vehicle, drive with all windows fully
open, and have the vehicle inspected
immediately. ●
Do not run the engine in closed spaces such
as a garage.
● Do not park the vehicle with the engine run-
ning for any extended length of time.
● Keep the lift gate closed while driving, oth-
erwise exhaust gases could be drawn into
the passenger compartment. If you must
drive with the lift gate open, follow these
precautions:
1. Open all the windows.
2. Set the
air recirculation to off and
the fan control to high to circulate the air.
● If electrical wiring or other cable connec-
tions must pass to a trailer through the seal
on the lift gate or the body, follow the manu-
facturer’s recommendation to prevent car-
bon monoxide entry into the vehicle.
● The exhaust system and body should be in-
spected by a qualified mechanic whenever:
– The vehicle is raised for service.
– You suspect that exhaust fumes are en- tering into the passenger compartment.
– You notice a change in the sound of the exhaust system. – You have had an accident involving dam-
age to the exhaust system, underbody, or
rear of the vehicle.
THREE-WAY CATALYST
The three-way catalyst is an emission control
device installed in the exhaust system. Exhaust
gases in the three-way catalyst are burned at
high temperatures to help reduce pollutants.
WARNING
●The exhaust gas and the exhaust system are
very hot. Keep people, animals or flammable
materials away from the exhaust system
components.
● Do not stop or park the vehicle over flam-
mable materials such as dry grass, waste
paper or rags. They may ignite and cause a
fire.
CAUTION
● Do not use leaded gasoline. Deposits from
leaded gasoline seriously reduce the three-
way catalyst’s ability to help reduce exhaust
pollutants.
PRECAUTIONS WHEN STARTING AND
DRIVING
5-2Starting and driving

In the event of a roadside emergency, Roadside
Assistance Service is available to you. Please
refer to your Warranty Information Booklet
(U.S.) or Warranty & Roadside Assistance Infor-
mation Booklet (Canada) for details.To shut off the engine in an emergency situa-
tion, while driving perform the following proce-
dure:
●
Rapidly push the push-button ignition
switch 3 consecutive times, or
● Push and hold the push-button ignition
switch for more than 2 seconds.TIRE PRESSURE MONITORING SYSTEM
(TPMS)
This vehicle is equipped with the Tire Pressure
Monitoring System (TPMS). It monitors tire
pressure of all tires except the spare. When the
low tire pressure warning light is lit and the
CHECK TIRE PRESSURE warning appears on the
dot matrix liquid crystal display, one or more of
your tires is significantly under-inflated. If the
vehicle is being driven with low tire pressure,
the TPMS will activate and warn you of it by the
low tire pressure warning light. This system will
activate only when the vehicle is driven at
speeds above 16 MPH (25 km/h). For more
details, see “WARNING/INDICATOR LIGHTS AND
AUDIBLE REMINDERS” in the “2. Instruments
and controls” section and “TIRE PRESSURE
MONITORING SYSTEM (TPMS)” in the “5. Start-
ing and driving” section.
ROADSIDE ASSISTANCE PROGRAM EMERGENCY ENGINE SHUT OFFFLAT TIRE
6-2In case of emergency

4. Get out of the vehicle. Look and listen forsteam or coolant escaping from the radia-
tor before opening the hood. (If steam or
coolant is escaping, turn off the engine.)
Do not open the hood further until no
steam or coolant can be seen.
5. Open the engine hood.
WARNING
If steam or water is coming from the engine,
stand clear to prevent getting burned.
6. Visually check drive belts for damage or looseness. Also check if the cooling fan is
running. The radiator hoses and radiator
should not leak water. If coolant is leak-
ing or the cooling fan does not run, stop
the engine.
WARNING
Be careful not to allow your hands, hair, jewelry
or clothing to come into contact with, or get
caught in, engine belts or the engine cooling
fan. The engine cooling fan can start at any
time.
7. After the engine cools down, check thecoolant level in the reservoir tank with the
engine running. Add coolant to the reser-
voir tank if necessary. Have your vehicle
repaired at the nearest INFINITI retailer.
If needed, Roadside Assistance is available.
Please see your Warranty Information Booklet
or Roadside Assistance I.D. Card for the toll-free
number to call (U.S.) or Warranty Information
Booklet (Canada). When towing your vehicle, all State (Provincial
in Canada) and local regulations for towing
must be followed. Incorrect towing equipment
could damage your vehicle. Towing instructions
are available from an INFINITI retailer. Local
service operators are familiar with the appli-
cable laws and procedures for towing. To assure
proper towing and to prevent accidental dam-
age to your vehicle, INFINITI recommends that
you have a service operator tow your vehicle. It
is advisable to have the service operator care-
fully read the following precautions.
WARNING
●
Never ride in a vehicle that is being towed.
● Never get under your vehicle after it has been
lifted by a tow truck.
CAUTION
● When towing, make sure that the transmis-
sion, axles, steering system and powertrain
are in working condition. If any unit is dam-
aged, dollies must be used.
● Always attach safety chains before towing.
TOWING YOUR VEHICLE
In case of emergency6-11

8 Maintenance and do-it-yourself
Maintenance requirement.......................... 8-2
Scheduled maintenance ........................ 8-2
General maintenance ........................... 8-2
Where to go for service ......................... 8-2
General maintenance .............................. 8-2
Explanation of maintenance items ............... 8-2
Maintenance precautions .......................... 8-5
Engine compartment check locations ................ 8-6
VQ35HR engine ................................ 8-6
Engine cooling system ............................. 8-6
Checking engine coolant level ................... 8-7
Changing engine coolant ........................ 8-8
Engine oil ........................................ 8-8
Checking engine oil level ....................... 8-8
Changing engine oil and filter ................... 8-8
Automatic transmission fluid .......................8-11
Power steering fluid ............................... 8-11
Brake fluid ...................................... 8-12
Window washer fluid ............................. 8-12
Battery .......................................... 8-13
Jump starting ................................. 8-14
Variable voltage control system ...................8-15
Drive belts ....................................... 8-15Spark plugs
..................................... 8-16
Replacing spark plugs ......................... 8-16
Air cleaner ....................................... 8-16
Windshield wiper blades .......................... 8-17
Cleaning ...................................... 8-17
Replacing ..................................... 8-18
Rear window wiper blades ........................8-19
Brakes .......................................... 8-19
Self-adjusting brakes .......................... 8-19
Brake pad wear warning ....................... 8-19
Fuses ........................................... 8-20
Engine compartment ........................... 8-20
Passenger compartment ....................... 8-21
Intelligent Key battery replacement ................8-22
Lights ........................................... 8-24
Headlights .................................... 8-25
Exterior

and interior lights ..................... 8-26
Wheels and tires ................................. 8-28
Tire pressure .................................. 8-28
Tire labeling .................................. 8-31
Types of tires ................................. 8-33
Tire chains ................................... 8-34
Changing wheels and tires..................... 8-35

Your new INFINITI has been designed to have
minimum maintenance requirements with long
service intervals to save you both time and
money. However, some day-to-day and regular
maintenance is essential to maintain your
INFINITI’s fine mechanical condition, as well as
its emission and engine performance.
It is the owner’s responsibility to make sure that
the scheduled maintenance, as well as general
maintenance, is performed.
As the vehicle owner, you are the only one who
can ensure that your vehicle receives the proper
maintenance care. You are a vital link in the
maintenance chain.
SCHEDULED MAINTENANCE
For your convenience, both required and op-
tional scheduled maintenance items are de-
scribed and listed in your “INFINITI Service and
Maintenance Guide”. You must refer to that
guide to ensure that necessary maintenance is
performed on your INFINITI at regular intervals.
GENERAL MAINTENANCE
General maintenance includes those items
which should be checked during normal day-to-
day operation. They are essential for propervehicle operation. It is your responsibility to
perform these procedures regularly as pre-
scribed.
Performing general maintenance checks re-
quires minimal mechanical skill and only a few
general automotive tools.
These checks or inspections can be done by
yourself, a qualified technician or, if you prefer,
an INFINITI retailer.
WHERE TO GO FOR SERVICE
If maintenance service is required or your ve-
hicle appears to malfunction, have the systems
checked and serviced by an INFINITI retailer.
INFINITI technicians are well-trained specialists
and are kept up to date with the latest service
information through technical bulletins, service
tips, and in-retailership information systems.
They are completely qualified to work on
INFINITI vehicles
beforework begins.
You can be confident that an INFINITI retailer’s
service department performs the best job to
meet the maintenance requirements on your
vehicle — in a reliable and economical way. During the normal day-to-day operation of the
vehicle, general maintenance should be per-
formed regularly as prescribed in this section. If
you detect any unusual sounds, vibrations or
smell, be sure to check for the cause or have an
INFINITI retailer do it promptly. In addition, you
should notify an INFINITI retailer if you think
that repairs are required.
When performing any checks or maintenance
work, see “MAINTENANCE PRECAUTIONS” later
in this section.EXPLANATION OF MAINTENANCE
ITEMS
Additional information on the following items
with “*” is found later in this section.
Outside the vehicle
The maintenance items listed here should be
performed from time to time, unless otherwise
specified.
Doors and engine hood:
Check that all doors
and the engine hood, operate properly. Also
ensure that all latches lock securely. Lubricate
hinges, latches, latch pins, rollers and links if
necessary. Make sure that the secondary latch
keeps the hood from opening when the primary
latch is released.
MAINTENANCE REQUIREMENT GENERAL MAINTENANCE
8-2Maintenance and do-it-yourself