bluetooth INFINITI EX 2011 Owner's Guide

TROUBLESHOOTING GUIDE
The system should respond correctly to all voice commands without difficulty. If problems are encountered, follow the solutions given in this guide for
the appropriate error.
Where the solutions are listed by number, try each solution in turn, starting with number one, until the problem is resolved.
Symptom/error messageSolution
Displays “COMMAND NOT RECOGNIZED” or the
system fails to interpret the command correctly. 1. Ensure that the command format is valid, see “Command List” earlier in this section.
2. Speak clearly without pausing between words and at a level appropriate to the ambient noise level.
3. Ensure that the ambient noise level is not excessive, for example, windows open or defrost on.
NOTE:
If it is too noisy to use the phone, it is likely that voice commands will not be recognized.
4. If optional words of the command have been omitted, then the command should be tried with these
in place.
The system consistently selects the wrong voic-
etag in the phonebook. 1. Ensure that the voicetag requested matches what was originally stored. (See “BLUETOOTH
HANDS-
FREE PHONE SYSTEM (models with navigation system)” earlier in this section; page 4-93.)
2. Replace one of the voicetags being confused with a different voicetag.
4-140Monitor, climate, audio, phone and voice recognition systems

10 Index
A
ABS (Anti-lock Braking System) ........5-80
Adaptive front lighting system (AFS) .....2-37
Adjustable headrest .............. .1-9
Advanced air bag system ............1-42
Aiming control, Adaptive front lighting
system (AFS) .................. .2-37
Air bag system Advanced air bag system ..........1-42
Front passenger air bag and
status light ................. .1-44
Front-seat mounted side-impact
supplemental air bag system .......1-47
Roof-mounted curtain side-impact
supplemental air bag system .......1-47
Air bag warning labels .............1-49
Air bag warning light ...........1-49, 2-16
Air cleaner housing filter ............8-16
Air conditioner Air conditioner service ...........4-47
Air conditioner specification label .....9-12
Air conditioning system refrigerant and
lubricant recommendations .....4-47, 9-6
Automatic climate control .........4-39
In-cabin microfilter .............4-47
Alarm, How to stop alarm (see vehicle
security system) ................ .2-31
Alcohol, drugs and driving ...........5-7
All-wheel drive (AWD) ............. .5-74
All-wheel drive (AWD) warning light ......2-12
Antenna .................... .4-91Anti-lock Braking System (ABS)
........5-80
Anti-lock braking system (ABS) warning
light ....................... .2-12
Appearance care Exterior appearance care ..........7-2
Interior appearance care ...........7-4
Armrest ..................... .1-12
Around view monitor ............. .4-27
Audible reminders .............. .2-20
Audio operation precautions .........4-48
Audio system ................. .4-48
Steering wheel audio controls ......4-90
Autolight system ............... .2-35
Automatic Automatic

climate control ......4-40, 4-43
Automatic transmission fluid (ATF) . . . .8-11
Climate control .............. .4-39
Door locks .................. .3-5
Drive positioner .............. .3-24
Driving with automatic transmission . . .5-12
Moonroof .................. .2-52
Seat positioner .............. .3-24
Average fuel consumption and speed . . . .2-27
Avoiding collision and rollover .........5-5
B
Back door (See lift gate) ............3-16
Battery ..................... .8-13
Battery saver system ............2-36
Intelligent Key ............... .8-22
Variable voltage control system ......8-15Before starting the engine
...........5-11
Belts (See drive belts) .............8-15
Blind Spot Warning (BSW) system ......5-25
Blind Spot Warning (BSW) system warning
light ....................... .2-13
Bluetooth hands-free phone system
(models with navigation system) . . . . . . .4-93
Bluetooth hands-free phone system
(models without navigation system) . . . . .4-103
Bluetooth streaming audio ..........4-74
Booster seats ................. .1-34
Brake Anti-lock Braking System (ABS) ......5-80
Brake fluid ................. .8-12
Brake system ............... .5-77
Parking brake operation ..........5-16
Warning light ............... .2-13
Break-in schedule ............... .5-73
Brightness control Display ON/OFF button ...........4-8
Instrument panel ............. .2-38
Bulb check/instrument panel .........2-12
Bulb replacement ............... .8-24
C
Cabin

air filter ................. .4-47
Capacities and recommended
fuel/lubricants ................. .9-2
Car phone or CB radio .............4-92
Card holder .................. .2-47
Cargo cover .................. .2-48

FilterAir cleaner housing filter ..........8-16
Changing engine oil and filter ........8-8
Flashers (See hazard warning flasher
switch) ..................... .2-39
Flat tire ...................... .6-2
Flat towing ................... .9-17
Floor mat cleaning ................ .7-5
Fluid Automatic transmission fluid (ATF) .....8-11
Brake fluid ................. .8-12
Capacities and recommended fuel/
lubricants .................. .9-2
Engine coolant ................ .8-6
Engine oil .................. .8-8
Power steering fluid .............8-11
Window washer fluid .............8-12
FM-AM-SAT radio with Compact Disc (CD)
player ...................... .4-62
Fog light switch ................ .2-39
Forward Collision Warning (FCW) system . . .5-66
Front passenger air bag and status light . . .1-44
Front power seat adjustment ...........1-2
Front seat, Front seat adjustment ........1-2
Front-seat active head restraint .........1-9
Fuel Capacities and recommended fuel/
lubricants .................. .9-2
Fuel economy ................ .5-73
Fuel economy information (display) . . . .4-10
Fuel octane rating .............. .9-3
Fuel recommendation .............9-3
Fuel-filler cap ................ .3-17
Fuel-filler door ............... .3-17
Gauge .................... .2-8
LOOSE FUEL CAP warning ..........3-19Fuses
...................... .8-20
Fusible links .................. .8-20
G
Garage door opener, HomeLink Universal
Transceiver ................... .2-57
Gascap..................... .3-17
Gauge ....................... .2-5
Engine coolant temperature gauge .....2-7
Fuel
gauge .................. .2-8
Odometer ................... .2-6
Speedometer ................. .2-6
Tachometer .................. .2-7
Trip computer ................ .2-27
General maintenance .............. .8-2
Glove box .................... .2-46
H
Hands-free phone system, Bluetooth
(models with navigation system) ........4-93
Hands-free phone system, Bluetooth
(models without navigation system) .....4-103
Hazard warning flasher switch .........2-39
Head restraints .................. .1-6
Headlights Aiming control (See adaptive front
lighting system (AFS)) ............2-37
Bulb replacement ............. .8-25
Headlight switch .............. .2-35
Xenon headlights ............. .2-34
Headrest, Adjustable headrest ..........1-9
Heated seats .................. .2-40Heater
Automatic climate control ..........4-39
Engine block heater .............5-85
HomeLink Universal Transceiver ........2-57
Hood release .................. .3-16
Hook Coat hooks ................. .2-48
Luggage hook ............... .2-48
Horn ....................... .2-40
I
Ignition switch (Push-button) ...........5-8
Immobilizer system .............. .2-31
In-cabin microfilter ............... .4-47
Indicator Dot matrix display ............. .2-20
Lights .................... .2-17
INFINITI

Vehicle Immobilizer System . .....2-31
INFINITI voice recognition system .......4-116
INFO button ................... .4-8
Inside mirror .................. .3-21
Inspection/maintenance (I/M) test . . . . . . .9-20
Instrument brightness control .........2-38
Instrument panel ................ .2-4
Intelligent Brake Assist (IBA) off indicator
light ....................... .2-18
Intelligent Brake Assist (IBA) system .....5-69
Intelligent cruise control (ICC) system,
Preview function ................ .5-54
Intelligent Cruise Control (ICC) system (Full
Speed Range) .................. .5-34
Intelligent Cruise Control (ICC) system
warning light .................. .2-14
Intelligent Key .................. .3-2
10-3

Outside mirrors.............. .3-23
Vanity mirror ................ .3-24
Monitor, Rearview monitor ...........4-22
Moonroof .................... .2-52
N
New vehicle break-in .............. .5-73
No key warning ................. .2-23
O
Odometer ..................... .2-6
Off-road recovery ................ .5-6
Oil Capacities and recommended fuel/
lubricants .................. .9-2
Changing engine oil and filter ........8-8
Checking engine oil level ...........8-8
Engine oil .................. .8-8
Engine oil viscosity ............. .9-5
Oil filter replacement indicator .......2-26
Operation, Indicators for operation ......2-23
Outside air temperature .............2-28
Outside mirrors ................ .3-23
Overheat, If your vehicle overheats ......6-10
Owner’s Manual/Service Manual order
information ................... .9-21
P
Panic alarm ................... .3-14
Parking Brake break-in ............... .5-77Parking brake operation
...........5-16
Parking brake release warning .......2-24
Parking on hills .............. .5-76
Personal lights ................. .2-55
Phone Bluetooth hands-free phone system
(models with navigation system) ......4-93
Bluetooth hands-free phone system
(models without navigation system) . . .4-103
Car phone or CB radio ...........4-92
Power Front seat adjustment .............1-2
Power door lock ............... .3-4
Power outlet ................ .2-44
Power

steering fluid .............8-11
Power steering system ............5-77
Power windows ............... .2-50
Precautions All-wheel drive (AWD) driving safety .....5-7
Audio operation .............. .4-48
Braking precautions .............5-77
Child restraints ............... .1-21
Cruise control ................ .5-32
Lane departure warning (LDW) system . . .5-18
Maintenance ................. .8-5
On-pavement and off-road driving ......5-5
Seat belt usage ............... .1-12
Supplemental restraint system .......1-37
When starting and driving ..........5-2
Preview function ................ .5-78
Preview function (for Intelligent cruise
control system) ................. .5-54
Preview Function warning light .........2-16
Push starting .................. .6-10
Push-button ignition switch .........5-8, 5-9 R
Radio ...................... .4-48
Car phone or CB radio ...........4-92
FM-AM-SAT radio with Compact Disc (CD)
player .................... .4-62
Rapid air pressure loss ..............5-6
Readiness for inspection/maintenance
(I/M) test .................... .9-20
Rear center seat belt .............. .1-18
Rear door lock, Child safety rear door lock. . .3-6
Rear seats .................... .1-4
Rear window and outside mirror defroster
switch ...................... .2-34
Rear window wiper blades ...........8-19
Rearview monitor ............... .4-22
Recorders, Event data ..............9-21
Registering your vehicle in another country . .9-9
Remote keyless entry system ..........3-13
Reporting safety defects .............9-19
Roadside assistance program . . . .......6-2
Rollover ...................... .5-5
Roof Moonroof .................. .2-53
Roof

rack.................. .2-50
S
Safety, Child seat belts .............1-19
Satellite radio operation ............4-63
Seat adjustment Front power seat adjustment .........1-2
Front seats .................. .1-2
Seat belt(s) Child safety ................. .1-19
10-5

Touch screen system.............. .4-5
Towing Flat towing ................. .9-17
Tow truck towing .............. .6-11
Towing a trailer ............... .9-17
TPMS, Tire pressure monitoring system .....5-3
TPMS, Tire pressure warning system ......6-2
Trailer towing .................. .9-17
Transceiver, HomeLink Universal
Transceiver ................... .2-57
Transmission Automatic transmission fluid (ATF) .....8-11
Driving with automatic transmission . . . .5-12
Transmission selector lever lock release . .5-15
Transmitter (See remote keyless entry
system) ..................... .3-13
Traveling or registering your vehicle in
another country ................. .9-9
Trip computer .................. .2-27
Trip odometer ................. .2-27
Turn signal switch ............... .2-39
U
Underbody cleaning ............... .7-3
Uniform tire quality grading ...........9-17
USB memory operation .............4-70
V
Vanity mirror .................. .3-24
Vanity mirror lights .............. .2-56
Variable voltage control system ........8-15
Vehicle Dimensions ................. .9-9Identification number (VIN)
.........9-10
Loading information .............9-13
Recovery (freeing a stuck vehicle) .....6-14
Security system .............. .2-29
Vehicle dynamic control (VDC) off switch .2-43
Vehicle dynamic control (VDC) system . . .5-82
Vehicle dynamic control (VDC) warning
light ..................... .2-17
Vehicle information and settings
(display) ................... .4-8
Ventilators ................... .4-38
Voice command (Bluetooth Hands-Free
Phone System) ................ .4-108
Voice command (INFINITI voice recognition
system) ................. .4-122,

4-132
Voice recognition system ............4-116
Voice recognition, Alternate command
mode ...................... .4-129
Voice recognition, Standard mode ......4-116
W
Warning Dot matrix display ............. .2-20
Hazard warning flasher switch .......2-39
Lane departure warning (LDW) system . . .5-18
Lights .................... .2-12
Tire pressure monitoring system
(TPMS) .................. .5-3, 6-2
Warning/indicator lights and audible
reminders .................. .2-11
Warning labels, Air bag warning labels . . . .1-49
Warning light Air bag warning light .........1-49, 2-16
All-wheel drive (AWD) warning light . . . .2-12 Anti-lock braking system (ABS) warning
light
..................... .2-12
Brake warning light .............2-13
Intelligent Key warning light ........2-14
Lane departure warning light ........2-14
Low tire pressure warning light . ......2-15
Seat belt warning light and chime .....2-16
Warranty, Emission control system
warranty ..................... .9-18
Washer switch, Windshield wiper and
washer switch ................. .2-32
Washing ..................... .7-2
Waxing ...................... .7-2
Welcome light ................. .2-54
Wheel/tire size ................. .9-8
Wheels and tires ................ .8-28
Care of wheels ................ .7-3
Cleaning aluminum alloy wheels .......7-3
Window washer fluid .............. .8-12
Window(s) Cleaning ................... .7-3
P1ower windows .............. .2-50
Windshield wiper and washer switch . . . . .2-32
Wiper Windshield wiper and washer switch . . .2-32
Wiper blades ................ .8-17
X
Xenon headlights ............... .2-34
10-7